They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

I could not have been more impressed! They went out of there way to provide honest, fair,…read moreprofessional service in a timely manner. I will be a forever customer. Thank you Eric and crew for taking such good care of my car and for fixing it so quickly. You guys are the best! Sincerely, Tracy Jones

Communication could improve. I had a service appointment but had to change. Receptionist suggested…read moreI call back when my schedule was open. I called the next week and left the first of three messages. No reply two weeks later. I know the work is good from past experience but getting in is the hard part.

Fair price, quick and quality service. Replaced a thermostat in my 2011 Ford Expedition, good…read moreexperience all around

They really helped me out when I was in a jam with my car. They were very knowledgeable and…read moretechnically proficient and went the extra mile to fix my car.

My son had taken his car to two different places and they had charged him over 1k and the car was…read morestill misfiring. Matter of fact last guy said put gas cleaner in it and it would clear up in about a month. Which was the biggest bunch of crap I ever heard. I did a little research on Maya Auto and found they got excellent reviews and went and talked to owner and felt very comfortable with him. So I sent my son there and he did right by him. Maya will get more of our business. Maya's Auto he immediately diagnosed it as a loose wire and fixed it in a matter of minutes and only charged 50 bucks. Thank God for intelligent descent people.

Luis is the best person and mechanic my family has ever had. He is superb at diagnosing issues…read more Extremely knowledgeable and honest. We drive from Greensboro to Burlington for oil changes and repairs. It is worth the drive. Quick, reliable and reasonably priced.

3 years later, from my original work and engine build from the one and only, Dr Mopars High…read morePerformance, "The Dame" is still going STRONG!! My Durango is an absolute blast to drive. Every single time I get in it, and step on the gas, it just brings the biggest smile! I will NOT trust anyone else to do any kind of engine work, or maintenance, then DOC himself!! You want your Mopar done right, look no further. Don't even bother wasting your time going to anyone else!! DOC!! Thank you for keeping "The Dame" on the road. Thank you for all the long hours, time, and effort, in making "The Dame" what she is today!! From my Google Review...Well, what can I say. I took my 2014 Dodge Durango RT to Dr Mopars High Performance after shopping endless hours with performance shops from NC, SC, to VA. Not quite sure how I ended up here, but so glad I did. I had a blown head gasket on my Durango, that even regular repair shops didn't want to touch. So I decided on just doing a full engine rebuild. Everything new except the block, crankshaft, and heads. (The heads basically received everything new, and polished ports!) With a little bit of performance upgrades like cam, throttle body, headers, MDS delete kit, lifter and springs, catch can, coils. And I'm sure I missed something in the list?! Also received a full transmission fluid and filter change. Well, she is back in the driveway, and man oh man, does she roar. Well worth the wait. And 1/3 of the cost of all those huge performance garages. I will say this, Chris always returned ALL of my texts. He always kept me informed along every milestone. Did it take longer then your bigger shops? Absolutely it did. This is the beauty of small business, that's the fabric of our country. More then worth the wait, and cost!! Thank you Dr Mopar! https://maps.app.goo.gl/Hn7Mj4x81TJjfRm59

After calling several shops to have a gear vendors overdrive installed on my 73 Plymouth Cuda 440 I…read morewas turned away each time. Chris and Ron at Dr. Mopar's were happy to help. They quoted me the job and went above and beyond to get it done. Even making a few trips to Raleigh to pick up and drop off the drive shaft. Best part. My final charge is exactly what was quoted and the unit works beautifully. Chris texted me pictures of the progress daily. I'd feel comfortable hiring him again for my next job.

I had an incredible experience buying a new 2024 Subaru BRZ tS from Mark Manning at Flow Subaru of…read moreBurlington. This is also perhaps the ONLY dealership I've ever purchased from that didn't relentlessly try to squeeze every penny out of me. If you're looking for a new Subie, I can't recommend Mark enough! I first spoke with Lee the sales manager over email and he put me in touch with Mark for a test drive and to answer any questions. I was apprehensive because I hadn't driven stick in well over a decade, and Mark (nor anyone else there) never once made me feel uncomfortable and was so generous and patient with me relearning on the spot. I fell in love with the car, and started all the paperwork to make it happen. Their finance guy Randy was also so wonderful to work with, and was so genuinely kind and understanding with any concerns I had before finalizing the deal. If it weren't for Mark and Randy's notable patience and customer service, I think I might've walked just because I didn't have a lot of time to decide. Even with that knowledge, neither Randy nor Mark ever pressured me into deciding. Once I did agree to the deal, they didn't try to force a bunch of extras down my throat like most dealerships have and made the process very easy and painless. I came the next day to take delivery and continued to receive the same level of customer service and kindness as I expected, and Mark took lots of time to go out of his way to answer questions he wasn't sure about and make sure I was happy before leaving. I had a wonderful experience overall, and the biggest takeaway is that they're just good people who aren't judgmental or shady or misleading. Big kudos to them for how they operate their dealership.

Avoid this dealership... Flow Subaru of Burlington NC! I picked up a fleet vehicle from the fleet…read moremanager, Jason. The front passenger seat had a stain and mold. His was solution was to detail it, wiped his hands of the car and pass the vehicle off as new. This dealership is shady and doesn't take any responsibility. Now I have to deal with a stained seat and foul order in a supposedly new car. Additionally, as I was waiting for a resolution, I overheard another salesperson giving a high pressure sales pitch to an elderly woman and trying to pressure her into signing a contract today. This is what gives car dealers a bad reputation. RUN from this dealership!!

Great service and nice people with very competitive pricing. The only place around for Toyota…read moreservice.

They are great! I was having trouble with a knocking noise on the right front passenger side of my…read morecar after getting my water pump replaced at another shop 2 weeks earlier. Suspicious that something was not done correctly at the other place. I went to Frazier's after being recommended to them by my co-worker. They found a loose bolt in my subframe and it was not my control arm as suspected. Helped me by telling me what was truly wrong with my car and saved me a bunch of money by not going back to the other garage. Definitely going back there for service on my Toyota Highlander.

My mother takes her car to Jay Dalton and loves it. Small family business and Jay is there leading…read morethe way, giving honest assessments. Not a chain. Not a mill like other garages. He has been around for a while and has a solid following.

Needed a pre purchase inspection on a car I was considering buying. They were able to take care of…read moreme late in the day in a timely manner. Jay was thorough and gave me a great breakdown of things going on with the car. Too bad I live in Durham otherwise I'd be getting future services here.