Mayan Monkey was the perfect Hostel for our Valentine's Day weekend stay . The location was convenient and centralized location for our needs (food, excursions, activities, beach, etc) where a car was not needed . The customer service was great. At times there was issues what the language barrier but we worked it out . Hospitality was the key and the staff met our needs . We enjoyed the social activities and the pool . The price is rental and of course we booked a private room with the balcony facing the water . The WiFi on the smart tv needs to improve but we managed . Our next visit to Cabo, we definitely make Mayan Monkey our hostel private room stay . read more

THIEVES! CREDIT CARD FRAUD!!! I went to Mayan Monkey in November and they charged me TWICE! It has been almost 8 months and they still have not given a refund. Do not let them ROB you at the counter! Here is what they did to me. I arrived to check-in, and the worker said my card was "denied." I tell him I purchased through Priceline and I see the money taken from my bank statement, as well as my processed reservation. He says my card associated with my reservation declined, and that he needs to charge another card. I show him AGAIN that my bank was charged, and my bank account has plenty of money. He tells me that my card was denied, and I ask him for the last 4 digits of the card he's talking about. Those are not the last 4 digits of ANY card I own. So I tell him he must be looking at someone else's reservation. Even the reservation number was different. This was OBVIOUSLY not my reservation he was looking at. He was rushing and being sloppy because the check-in line was long. He continues to claim my card was denied, and refused to check me in without running another card. I give him another card and keep a receipt. I called Priceline and they had no idea why Mayan Monkey said a card declined, because it showed as confirmed and processed on their end. This guy clearly made an error when looking up my reservation. The last day of my stay at check-out, I go to the counter. It's a new guy, ULISES MONTANO, and when checking me out, he sees that they charged me TWICE! He pulls up my Priceline reservation that was already paid for (which the first guy did not see), and he sees that I was charged separately. I was right all along. My initial reservation was paid for. He tells me they can process a refund, but since there's a long line of people waiting to check-in, he asks that I fill out a form and he'll have the office process it another time so he can check other people in. I agree, and follow up with him via email. I have been emailing Ulises Montano for MONTHS and they still never refunded my stay. Again, I was charged TWICE and they still have not refunded me. These people are thieves, and I think they are pocketing the second transaction. Stay somewhere else. The last email I got from Ulysses was December 19th, 2023. It is now July 16, 2024. I am attaching his last email. I responded that SAME DAY with my bank details for the wire transfer for my refund. I have not heard back, and I never received the wire. I think he took my bank information for fraud. I have sent him almost 10 emails since. No response. I also attached info@mayanmonkey.com, and no response still. I would give a higher rating if it weren't for this major inconvenience and lack of financial integrity. This one thing completely ruined the experience. I'm willing to give an updated review considering the things I liked once this is resolved, if it's ever resolved, but for now, it's a 1 star. I cannot reward robbery. read more

Mayan Monkey - email November 29, 2023 - Hostels Near Me - Cabo San Lucas, BCS

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This place was really good to me. I was flown to Cancun for work and first stayed at an all inclusive, then came here for a night to figure out where I would go for the next 2 weeks of my extended stay in the area. I wanted a solo-retreat-work- type experience and reviews were saying to "leave Cancun asap" and that this was a party hostel. I ended up staying my whole 2 weeks here! It had everything. Antonella led sunrise beach yoga every morning to start the day, which became my staple. The breakfast was great ( I tried almost everything), Renee usually helped me with breakfast and always brightened my day and remembered my name and how I liked my coffee. Dave who books tours knew so much and with his desk right by the passing point he became a friend if I wanted to ask a question or share about something I did. The beach is so close that I wouldn't even need my shoes to walk to it, then with the hostel being on the bay , it made watching the sunset over the water nice. As for it being a party hostel, it had the energy to meet and mingle and awesome bartenders, but was also quiet enough in the coworking space (with fast wifi) if I wanted to do that instead or feel like I was in both places at once. My room was quiet at night (you can tell them you want a room that isn't as close to the bar noise) and 3 of my other roommates in the 8-person dorm were also staying long term working remotely and loving it as much as me. Each night has activities to bring people together, my favorite was learning to dance from the professional dancers they bring in, but I also enjoyed the cooking class. I highly recommend and will be back. It had a good balance of everything and the staff was really kind and Rodrigo was helpful when I had a mishap which was very comforting. The managers are even around caring and making sure everyone is happy. I waited until my last night to bike the bike path to downtown and I loved how well lit it was and safe it felt. I met people from around the world, got to do laundry, and it was the perfect reset for my year before I went back home to winter. read more

I was here in October 2022. I stay for three nights. I booked a private room for myself because I didn't want to catch Covid. The location is really convenient, usually walkable to everywhere. Walkable away from a bunch of restaurants, walkable to the beach, walkable to the marina, walkable downtown for more restaurants. It was clean and safe. One thing I have to complain is that they make you leave your ID or pay 20 pesos. Your IDs are not secure and they leave it in a binder on top of the counter where anybody can take it. Their breakfast as crap. She saw me on hotcakes waffles and sausage and bacon so I bought four days a breakfast. They only serve toast, old fruits, and cereal. read more

Mayan Monkey - View from my room - Hostels Near Me - Cabo San Lucas, BCS

Staying across the street at The Ridge @ Playa Grande. I would never suggest anyone over the age of 23 stay here. I wish I could explain just how loud their music is and it is nonstop. I have no clue what would make them think blaring EDM music from 8 PM - 2 AM is a place people want to return and spend money at. I feel horrible for the people staying here, especially with the rooms right next to the bar. Obviously appealing to those on a budget, but you won't be getting much sleep. read more

Total disregard for people staying here. Music from bar so loud I couldn't sleep. Didn't stop until 4 am. Maybe good for people that want to Party all night, but exhausting for everyone else. read more

Really, really enjoyed this hostel!! Felt very safe and met some cool people. Had great activities and the food was actually really really good!! Good drinks, affordable, and a beautiful place in a great location. I will be back!!! read more

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