We've been living here for about two years. We haven't been happy at all since the management…read morechanged. We've gone to their office three times to talk to them, and despite sending countless emails, we still can't sleep because of the noise from our neighbor's air conditioner! I definitely do not recommend it. It wasn't like this before, but we've been going to work sleep-deprived for months! Since they have no intention of resolving the issue, I'm going to take legal action. Don't waste your money here. They don't even respond to your emails. When you go to the office, they say they'll look into it, but then they just ignore you again.

As a former tenant I can't say enough great things about The Fenwick. I mistakenly had a…read moreChristmas gift they was sent to our old address at Fenwick. I contacted the office & spoke to Tempest. An amazing young woman who talked to the current tenants & retrieved my order, called me & held it until I could pick it up. How special she is. We haven't lived there for at least 2 years.

I would highly recommend not living here. I can finally write this review since I moved out, Yeah!…read more Biggest issue worth addressing: Stink bug and ant infestation. It's bad, they're everywhere. Stairways, grass, and in my home. For 13 months, spring fall and winter, there was stink bugs in my apartment. This is something I reported to property management several times and continued to face the entire time I lived there. THEY DIDNT DO ANYTHING TO HELP. Stink bugs would get in through cracks in the cheaply insulated doors and windows. On average, I killed about 5 stink bugs a day in my apartment. Then when the stink bugs stopped around the hotter temps of summer, we had an ant infestation. I LIVED ON THE FOURTH FLOOR, NO WHERE IS SAFE. My neighbors and I had to put cinnamon on our door steps to try and mediate the problem, but they also got through the cracks of the cheap door and into my cat's food bowl :(. Secondly, disgusting neighboring tenants. My neighbor, also notoriously known in the community for parking in two spots and never being towed, would make her dog use the restroom on the balcony and leave it there for months!! Piles of dog poop collecting on the balcony, urination on the bannister. Yet, the property management complains about a flag hanging on my railing and not this? (photos included) Third, I provided a notice to vacate via email, which is legally considered written proof and followed requirements in my lease and they confirmed back with confirmation of my intent to move at the end of my lease... 4 months later because I didn't fill out a notice to vacate form (which is not even stated in the lease) they billed me for another month of rent at the end of my lease and claimed my lease was legally being extended because i didn't provide a notice to vacate. So if you are considering moving here, do not forget to fill out a notice to vacate form of your move out day 60 days in advance even if your lease is a set timeframe. I tried to make my case that what they were doing was wrong but they said they wouldn't handle anything unless it was in court. I dealt with electrical issues in my kitchen the entire time i lived there. Outlets randomly not working and lights flickering in the kitchen. Trash service notoriously not picking up trash!!! Being billed at least $50 a month for amenities but the club house not being accessible 24/7 is ridiculous. especially with it only being available M-F, 9-5 when most people work. AND majority of the time their snacks and drinks that are not complementary, but are part of the billing, are usually not even stocked. Property has not correctly uploaded addresses and mapping of property buildings to map applications. So very frequently, my friends would not know what building to park at and my packages were delivered to the wrong buildings. The neighbor who forces her dog to use the bathroom on her balcony would keep my mail as we had the same unit number and neighboring buildings... even though my correct name and address would be on the packages she wouldn't return them or give them to property management. I only found out it was her withholding and stealing my packages because Amazon's delivery confirmation photos showed her door mat. (that's the community you'd be moving into, bad people). I asked property managements help in getting my packages back and i was brushed off by the front office, given no assistance, and had to leave a letter on the neighbor's door begging her to return my packages to the correct address on the mail. She only gave back two boxes and kept everything else that had been wrongly delivered to her. The pool has ridiculous hours! Also LOTS of sweat bees by the pool. And the gym never restocks water supply. We did have radon testing done on the property which was very frustrating to handle, maintenance requesting 48-hour time frames to visit. And then we tested POSITIVE so there was also the infuriating experience of them installing the treatment. Also the realization that I had been exposed to radon in my apartment for the last five months... The location of the property exports to Westport, if you are not familiar with this area, let me just say that it is the absolute worst commute to experience during rush hour, from either direction! Something else extremely important and worth mentioning: failure to uphold to propane storage safety. A big perk I utilized on the property was the free propane grills. Great idea until every time I would consider using it, i'd find the tank's valve completely open and the control knobs on! This happened at least 5 times, so evidently there is high risk of gas leak and fire with this bad property management. There's a lot of other great apartment properties just down the street form this one that Id highly recommend!

I recently lived at Springhouse and would definitely recommend it. The location is convenient, with…read morequick and easy access to the Watterson, the finishes on the apartments are up-to-date (granite countertops and stainless steel appliances), the amenities are lovely (the saltwater pool feels amazing!), and the staff is excellent, from the leasing agents to management to maintenance (even replacing my dishwasher promptly when a part broke). I would often pass through the clubhouse to grab an afternoon coffee and they were always friendly. Anytime I had a question they promptly got me an answer and maintenance concerns were taken care of the same day. I took off one star for some small stuff that would be easy to fix: -The HVAC in the units is very loud, and my bedroom was right next to it. You could hear it cycle on and off and it was very loud when blowing, especially at night. -Water pressure was really puny in the shower, and I had to spend about twice as long rinsing my hair as I usually do because of it. -The water heater didn't get water as hot as I liked, and would often run out of hot water by the time one person took a shower. If two people took a shower at the same time, someone would get cold water! -Finally, I wish that the cardio equipment in the gym had TVs on them or in front of them. I can tell others did too because I would often see that they had moved equipment to face the TVs, and signs were even taped to the equipment telling residents not to move it. Overall, I would recommend this place. I moved when my roommate wanted to move out and wish I hadn't -- would love to be looking forward to another season in that great pool!

Lovely and affordable place to call home, especially in the east end of Louisville. Love the…read morecontrolled access buildings! It always makes me feel just a bit more secure. I'm so close to everything I don't need to Door Dash! My apartment has a washer dryer connection which is so convenient. I have updated appliances too. Yes the cabinets are blue, but not as bright as they are pictured. I actually like them. Oh and the staff is great! Always friendly and takes care of what I need. When we got his with a ton of snow a couple of weeks ago, the manager made sure our parking lot was cleared, even between my cars. I've been really happy here. 100% recommend it.

My experience here is that are nice even though they are older. The manager has been a blessing…read moreto me in so many ways maintenance when called are there fast the only problem I've had with these apartments is my neighbors. I've had a couple rude neighbors but other than that as far as the people running it, they have done an amazing job the woman in the office. Comments, yes they are married. Think he works mai maintenan But they are always at work. They work very, very hard. They go out of their way to help other people so the negative comments that I seen are just wrong. I don't know why they would write something like that even though down the road, I will move out of here when I have a better income, but my experience here has been wonderful

Ran down nasty place Maintenance supervisor and property manager married couple running the place…read morethey do what they want half the time the office is closed and they no where to be found rent is cheap i guess you get what you pay for

I loved living here for so many reasons. Honestly couldn't find 3 reasons that weren't good at one…read morepoint. Since new management, things have been getting done but I also can see the things that were good that have changed as well. I hate that this apartment changed its trash policy.$25 for valet trash sun-Thurs is not a good thing because now I walk into the hallway and it smells horrible. Maintenance used to come hours after a request if not the next day. Now it takes about a week at the longest (horrible) rent has increased pretty high (have lived here almost 6yrs) but nothing new has been added or changed in my apartment. The staff in the office are sweet but they also don't feel as approachable as last years management. But again they are sweet. Also forcing internet to be included with rent and charging $25 each for a washer /dryer definitely takes away (luxury) these should come with a washer and dryer free of charge if needed. Love the space in the apartments. Love how thick the walls are. Love my neighbors. Feels like everyone is friendly even the teenagers that live around here. I do feel safe! Love that everything you need is pretty much within a 10 minute drive or less.

DO NOT RENT HERE. Rating would be a zero if possible. The office staff lied to me multuple times…read more They kept my $300 security deposit and kept telling me it was for charges for the following month, a time frame that I didn't even live there (I was out and had turned my keys in the end of the month before). There were NO damages, etc. And stuck me with a $200 bill (on top of keeping my security deposit) that they sent to collections with no warning, notice, etc. The rare times I could get them on the phone after I moved out (multuple calls and messages and emails to them with no return calls or return emails), and I explained about not even living there for the month they were trying to charge me for, I was constantly lied to of we will check on that and get back to you with no response. DO NOT waste your time or money here.

Under New Management. Staff is great in the office and it's close to so many things in town.read more

The staff was so great and my new place has a yard which I wasn't expecting! I'm very excited to…read moremove in!

The GOOD: I was a GML resident for over 7 years and enjoyed living there. The building is historic…read morebut the apartments are fairly new, with space and amenities I hoped to find when I moved out of the area. The maintenance guys are superb; I don't recall ever waiting more than 24 hours regardless of the priority of the request. The BAD: It's noisy; you will hear your neighbor (and their dog) upstairs, and sometimes those on either side. The UGLY: I had auto-pay, and they continued to charge me for more than a month and a half after I moved out. They refused to show me how they calculated the refund amount, mis-addressed the refund check, and - despite the fact that it was due to their errors - charged me to stop the delayed check. If you rent here, make sure they don't cheat you too.

Germantown mill lofts are recently renovated apartment complex in a historic and enormous building…read morein the Germantown neighborhood of Lousiville. I am not an actual tenant here nor have I lived here. I helped a family friend move a few weeks back and checked out the facilities. The condos or apartments themselves are very beautiful with origami blm hardwood floors and good space. The interior designs and decor in this place are phenomenal. A beautiful place with cool architecture and landscape. The amenities here seemed to be really top notch as well. I was impressed with everything I seen on my trip. The apartment or condo life does not fit my large family lifestyle but if I lived a simpler and more condensed life then they would absolutely be a place I'd check out to live.

I love, love, love The 800 Towers... I lived on the 16th floor facing downtown in the 2000s! One,…read moreof my favorite rentals. I had a two bedroom with two baths. Amazing views. Super clean unit and building... never saw a bug. I use to take a bubble bath while looking at the city skye line... The amenities were great! Great door man! Great staff! Zero complaints. Fantastic location... I use to work at Humana and would walk to work or take the free trolley. I love hosting dinner parties... with my incredible view and terrace. If they have an opening... I just may live there again! I would recommend the 800 Towers... for young hip professionals, cool erudite families, or carefree fun loving adults. If you have questions... contact me at love@globalfreeliving .com

The overall communication sucks. And maintenance. Over all it's kinda a good communityread more