I enjoyed my stay. My cousin, who was getting married at the time, blocked rooms at this hotel…read more So naturally I booked a room there, and got the king bed guest room. Check-in was fast, even with the long lines. What's interesting is that the front desk has these little assorted vitamin tablets to put in your complimentary water bottle. I've never seen that before, but maybe that's what happens in a country with socialized healthcare. I totally appreciate that! The room itself was clean. The AC worked fine. I find that the air can be dry in hotel rooms, but I didn't experience any issues. The lobby has a lot of seating. The on-site restaurant had good food and great service. The staff was VERY patient with my big and loud family, which I also appreciate. The property isn't too far from shopping and restaurants. Though it was summer so the weather was nice. I can't imagine walking in the middle of winter, though I guess walking would be safer than driving for me since I'm not used to driving in the snow. The nearest grocery store is like a 5-min walk so it is doable. I recommend this Marriott property if you need a place to stay in Waterloo since it's close to restaurants, shopping, and the university.

We stayed overnight after our nieces wedding reception nearby. The bed was very comfortable, we…read morehad a corner suite so the room was nice and quiet. The suites are enormous and feature a king bed and pullout sleeper sofa. There's a good sized kitchenette area that's completely stocked with dishes and cutlery plus fridge/freezer, microwave, sink and dishwasher - no cooktop. Bathroom is large and well lit and the towels are nice and large. Front desk staff were friendly and helpful. The free WiFi is very good or you have the option to upgrade if you're doing something that requires a lot of refreshes. We had no problem watching Netflix and doing work without the upgrade. Parking costs additional - $12 per night at time of review. There is a small garage and lot adjacent and a large parking area beneath the hotel. There are electric charging spaces available also. Facilities include an on-site restaurant serving breakfast and dinner. There's also an indoor pool, sauna and gym. Everything is clean and modern and the central location can't be beat - highly recommend.

Such a terrible experience traveling with a team staying at this hotel. Firstly they only will give…read moreout 2 keys per room which when we are saving members money and putting 3 in a room, makes this more difficult than it needs to be. As many teams do, doors were decorated (with painters tape - not our 1st trip) and housekeeping ripped them down. no asking just tearing artwork down! When checking out I was told that one of the rooms I was paying for had already been paid. I told them that I had not yet paid, no reasoning or calling in someone else to help, they didn't let me pay. Knowing this was a mistake, I would figure it out with in the team, which I did. However the person who paid for my room also tried to undo it and was not able to. Then 3 days later after settling with the other person the hotel charged me. If they had just listened to either of us - maybe looked to see what other rooms that card had paid for and called them while we were still there? Terrible rude customer service with the philosophy 'the hotel is always right'. Saturday night when we returned to the hotel at 10pm after a full day of competition and an early morning on Sunday, there was booming loud music. We were on the 4th floor and it sounded like it was right under us. When we called the front desk we were told that they would be done soon. It was terribly loud and was not done for another hour .. on time change night with a 6am morning. Overall just not welcoming or helpful staff.

Very hip and modern looking. Clean. Friendly service. Great location downtown. King room…read moreaverage in size. Nice desk space, lounge chair - with table you can work from. Comfortable beds and linens. Coffee maker, fridge AND microwave. Parking is a nominal fee, but the location is downtown so you have to pay for parking everywhere. The cost here is a fraction of the cost at nearby lots. The halls are a bit confusing lol, but nice views. Small bathroom, but it's clean and looks newly renovated. I travel here for work often and look forward to staying here again.

Where do I start? I wouldn't stay here again based on several factors. Here's why:…read more No loyalty recognition or amenities provided. -advertised status welcome amenity was not provided. I asked at the front desk after check in and was given two bottled waters. -no upgrade available or proactivily given. Noisy Walls are thin. We were on the second floor and heard everything from the guests above us and down the hall. Amenities In room toiletries are heavily perfumed. North something... this is a wider Marriott issue. -no q-tips, cotton balls, or anything else -old towels and not enough of them (1 washcloth to share?!) Lack of working plugs on the nightstand. Dirty room -long white hairs on floor and furniture -raisins, pet treats, and other strange objects on the carpet I had to pick up -hanging dust on the exhaust fan in the bathroom Poor room layout and dated -the best room they have appears to be a Peleton king room which I booked. The main bed tv is parallel to the bed as in you can't see in the photo I posted. You won't easily be watching TV in bed. -rooms on the second floor look at an eye level dirty roof full of water and black dirt/mold Overpriced This hotel was booked specifically because they were THE host hotel for a music festival I attended. A free dedicated shuttle was promised all weekend to and from the festival from the property. I saw the shuttle three times in three days. I addressed this at check in and also with the GM at check out. We had to drive every single day because the shuttle times were not even remotely consistent. If it's every hour - great. Every half hour - great. But give guests a time to be there and stick to it. I paid more than double the hotels Nextdoor to stay at this Marriott even though I have top tier status at two hotel chains on the same street. I was hoping the shuttle would be a perk and perhaps they would offer guests staying under the festival block something that related to the festival (a welcome gift, a sticker... ANYTHING). Disappointed to say the least.

I had a great stay at the Marriott Waterloo next to the St. Jacobs market back in August. We booked…read morea king size room with sofa bed for one night. We didn't use any of their facilities, it's clean and met all our expectations so can't complain. We booked using their points program and they instantly recognized us as a loyal customer which is a nice touch. Upon entrance, we were greeted warmly by the staff and the entrance lobby look quite new. They told me the hotel was previously converted from a Holiday Inn. I love that there is a mini fridge inside to hold our fresh strawberries from our Farmers market haul. The best part is the location it's next to a Playhouse, an outlet, and St Jacobs market, and short drive to the University campus, Waterloo Park and golf course if you're intending to visit there.

Colonial Creekside is by far the best B &B I have ever visited. My wife and I went for a one night…read moregetaway. James and Don who run the place are so friendly and meticulous about every detail. The rooms are extremely warm and welcoming, there is also a beautiful indoor pool with a high cathedral ceiling. It actually felt like a trip to a museum with spectacular artwork and beautiful antique furniture. Much of the artwork has strong family ties and fabulous stories behind it. As stated, these gentlemen have thought about every detail down to slippers to fit you and robes to wear to the pool. The breakfast was far beyond my expectations, you order personally and it appears in the fridge. No sticky croissant and bear claws here. We loved the fact that breakfast was very personal rather than hanging out with Guy and Sue from Moncton around a big table There is also a grand property right on the creek although we were unable to explore thanks to the slush and mud. Overall, I would highly recommend this place to anyone. We will definitely be back!

My husband and I have stayed at Colonial Creekside twice and we loved it on both occasions…read more Colonial Creekside is a beautiful place! We stayed in the Chocolate suite both times and I can't wait to go back. The place is immaculately clean, beautifully decorated and the attention to detail is just amazing. The suite we stayed in had a balcony and separate breakfast/living room. Stunning! Let me just say I would live here if I could! Don and James are wonderful hosts; they're friendly, funny and thoughtful.

Loved the experience at Langdon Hall with a large room that had a tub and shower plus a comfortable…read morebed. Service was top notch especially with Angel looking after us for the fat bikes and smores. Wine tasting was also a great time with their sommelier explaining the wines and possible pairings. We were on the second floor while other friends had the larger suite with fireplace. Somehow, they didn't use it but it was smoking when returning from dinner. Hotel gave a discount next day but I told my friends to contact front desk right away. The stay included dinner which we upgraded to the 7 course as well as breakfast the next day. The water from the tub fir bath bomb was yellow so needed to re fill tub before dropping the bomb. Review for both meals will be on restaurant. The greenhouse was nice as well as the hiking trails but we noticed that there was a Santa brunch next to the spa which looked really good.

We had an incredible stay here. Spa was very relaxing, and all throughout the estate, everyone was…read morevery courteous. If you are in need of an escape, then this place is sure to deliver. Their restaurant is top class, and the whole place is impeccable.

The Bruce is a fantastic hotel In Stratford. Excellent service, wonderful food and lovely…read moreaccomodations. VERY spacious rooms, beautifully appointed rooms and grounds. Extremely quiet. Lots of unexpected charming touches, very well thought out. Love, Love, Love! A must stay if you're visiting Stratford!

One of the highlights of our Easter weekend trip to Stratford was having a brunch and tour at the…read moreBruce Hotel!! I totally did not expect this high quality in service and food. Beautiful decor! It is so elegant and heavenly white with classical or piano concerto playing in the background!! The dining area could not have been anymore romantic and intimate. My beau and I loved the open brunch table in the centre of the main dining area, where you can get endless servings of fruits including strawberries, pineapples, and dragonfruits!! We have never eaten dragonfruits for brunch at any hotel before! So exotic! We ate so many slices. Service was a collective team effort and everyone was welcoming, attentive and super friendly. I can tell that they all enjoyed working there from their seemingly genuine smiles and bubbly personalities! The food there was so good!! Everything was cooked to perfection! We had their prix Fixe Easter brunch special and it was worth every dollar!! What a beautiful way to celebrate both Easter and my beau's birthday!! My beau was so impressed and thankful of me for booking and paying for brunch here that he is planning to treat me here next year for his not so surprising proposal!!! When the staff knew of his plans, the receptionist immediately gave us a tour of their suites and amenities!! What excellent and attentive service!! I will definitely come back here in the near future for a couple retreat or weekend getaway!! Stratford is such a cute town with so many good restaurants and hotels open during their famous and busy Stratford Festival season, but this hotel and restaurant really stood out to the both of us!! 5/5 would highly recommend!!

Went to wedding here recently and beginning with the MOLDY ceremony chairs on the pretty roof top…read moreterrace, there were many details lacking in a proper wedding venue. The venue provided a coordinator to the couple and that person was changed out 5 times in the year long planning. The day of coordinator snapped at guests saying that she already told us to move to our seats once already. After ceremony it was not clear where cocktails hour would take place. Turns out that it was in the same room as reception so most guests went straight to their seats (no mingling.) The cocktails were great - bartender was fast and friendly. The DJ from the venue package declared that he does not make announcements of any kind as well as his set list was very boring and the music did not flow from song to song to keep the energy up on the dance floor. Dinner salad was sporadically dressed- some people our table got dressing while others did not. Food tasted fine - the cheesecake was served scooped like ice cream which is a different presentation from the couple's tasting. The day of coordinator questioned the cold sparks which were pre-approved (lack of communication with prior contacts.) After clarification, the coordinator permitted the cold sparks. Finally the late night buffet served sliders and fries with no condiments (no ketchup at all!!) The venue specializes in weddings and in my opinionl they are doing the bare minimum.

DescriptionEnrico Nicola Mancini known professionally as Henry Mancini was an American composer,…read moreconductor and arranger, who is best remembered for his film and television scores. Wall arts in my room! Amazing idea, here is the best hotel in the Hamilton, very clean and cozy. Highly recommended, fantastic Very cozy restaurant and bar, I like it

We went there for my birthday. Right from the time we stepped into the restaurant to the time we…read morestepped out, the welcoming manner of the staff and their pleasantness were truly remarkable. At least 2 or 3 staff members wished me a happy birthday ( not just the main waiter). Small things like that help reinforce the importance of hospitality in service settings. We were seated at the lower solarium right at the edge of the gorge with amazing views of the gorge and cascading water. We had brunch and the food was just as amazing as the view. All in all a wonderful place.

My husband and I went and did their tasting menu and we were not disappointed. Everything we ate…read morewas incredible and some of the menu items were very innovative. I am pregnant and when I told the staff this, they easily amended some of the tasting menu to make sure it fit my dietary requirements and the food was still amazing. Our server was very personable and super nice and attentive. All of the staff did a great job explaining each dish as well. I would definitely recommend this place for anyone who wants to have a nice fine dining experience.

The Cabin at Hockley Valley…read more If you're ever out in Hockley Valley, The Cabin is a solid spot. The vibe is smooth dark lighting, big comfy chairs, real cozy. When I went with my partner, it was almost empty, so it felt like we had the whole place to ourselves. Real private, real peaceful. Staff was great too super mindful of my partner's allergies, which I appreciated heavy. I had the Linguine di Mare with mussels, clams, bay scallops, prawns, all swimming in this rich tomato sauce they call sugo (had to look it up, not gonna lie..haha). Seafood was fresh, pasta cooked right, and the flavours...On point! I went with the large size--worth the $3 upgrade. Paired it with a glass of house wine, and yeah, that combo brought it all together. Good food, chill ambiance, and a laid-back luxury vibe. Rating: 4 out of 5

I visited Hockley about 15 years later... to train a new skier. Hockley is a very kid friendly…read moreresort to ski at, with moderate slopes and the black diamond is really just a Blue level. One arrival, you park on the left side is the closest to the skiing area, walk around to the back and you have access to the rental and lift ticket pick up. Rentals are easy, they even give beginners poles (not that they should get poles). I took my newbie from magic carpet to lift managing to get down the hill without falling and with great control. People are nice on the slopes, a patron saw someone in our group had fallen and just checked on them. I also helped some mangled newbies untwist their legs with the fall. Not sure where to get hot chocolate but the weather was nice, the people were nice. I noticed on the magic carpet my newbie kept sliding backwards so the lift operator pulled the newbie thru to make sure she could ride the lift, thanks! The location was not crowded that I could ski backwards without worrying about hitting anyone- oh I didn't get any issues skiing backwards too. It's a pity March 19 was the last day open. Will return next time when I have some new skiers to train.

Really enjoyed my stay here at The Walper Hotel. Very boutique :) Beautiful lobby. Fitness room on…read moreground floor, and attached to TWH Social (restaurant) and Rusty Nail Comedy (comedy club) in the basement. There is no valet parking, but there is a parking garage across from the hotel (walking distance). Make sure you keep the ticket with you, so the hotel staff can register your car for in-and-out access and to vouch for the ticket. Everything is walking distance. There are amazing cafes and restaurants in the area. You can also check out the Kitchener City Hall, Starbucks, Victoria Park and many shops nearby. The opt in for breakfast in the morning. The potato hash was so crispy; it tasted like chips, and I couldn't stop eating them lol.

Spent three night here and it was wonderful. Punkaran Singh…read morechecked me in and was there most of my stay. He could not be more friendly or helpful! I was from out of the country and he went out of his way to assist with anything I needed. The hotel is freshly remodeled and from the rooms to the reception area it was done very nice. The only challenge is parking until you "learn" the secrete. They use a parking structure right across the quiet street only steps from the front door. Pulling up in a heavy rainstorm to check in you will not find covered parking or parking at all. That would really be the only negative to this property. Due to its age and history some details must simply be tolerated. Nice touch is they have a full Restraunt/bar attached as well as a ver reasonably priced and comfortable coffee shop! Next time I find myself out this way I'd be back!