Just opened my wedding gown which was preserved by Mathew in 1985, found that gown had many yellowed areas on it. Box was not opened until today, what a waste of money! read more

Mayhew Laboratories - Yellowed spots on gown - Laundry Services Near Me - Greenville, South Carolina

I had my wedding gown Safe Sealed by Mayhew Laboratories 50 years ago. My husband and I are celebrating our 50th wedding anniversary on September 23rd. I opened the box that was sealed 50 years ago and imagine my disappointment when I saw that my gown had yellow spots in many places. The writing on the box that I got from Mayhew SafeSeal Process says "Your Wedding Gown Forever Safe" Can these yellow spots be cleaned? I would be happy to send my gown to SafeSeal to have it cleaned. If not, I sure would like my $75 dollars back. I am seeing many other reviews that seem to have the exact same issues as mine. Please respond. s.mahony@tcu.edu read more

It has been 33+ years since I utilized Mayhew Laboratories. I'm not clear if they are still in business in Greenville, SC but I will continue to check current status. Last year, I approached a small company that does alterations and restoration to antique bridal gowns in Waynesville, NC called Uplove Bridal. I wanted assurance and guidance on proper steps on how to handle my bridal gown. Uplove Bridal (Mandy W.) helped every step by offering proper handling and care for my dress. My dress was in fabulous condition. We had to tub wash it to remove the vinegar smell (chemicals used) and dress was ready for the next generation fitting (my daughter). The fit was perfect and alterations minimal (removed long sleeves and large 1980's bow) making our experience exceptional. Mayhew Laboratories did a fabulous job (in 1990) cleaning and storing my dress. My interest now, to consider another cleaning and storage process in 2022. Thank you Mayhew Laboratories for your professional skills with carefulness with my dress in 1990. Laurel L. read more

Mayhew Laboratories - 1989 - Laundry Services Near Me - Greenville, South Carolina

See all

My experience is the same as many other reviewers: my gown was "preserved" in 1974. Opened the box in 2018 to offer the dress to my newly engaged daughter and the bag had fallen apart, the lace had yellowed, and my veil was missing. Paid a lot of money only to be disappointed. Their warrantee assured it would not yellow. read more

Mayhew Laboratories - Warranty - Laundry Services Near Me - Greenville, South Carolina

See all

I had my dress cleaned and preserved by this company in 1978. My daughter wanted to wear the dress but when I opened it, the lace had yellowed. I have a guarantee number and I'm curious what they will tell me. The dress stayed in the protective bag and box until I opened it yesterday. I was very disappointed. I am going to have to pay to have the lace restored. Not an expense I had not planned on spending. read more

Had my Wedding gown "preserved" by Mayhew 32 years ago...yes, quite a long time, but the whole point was to preserve the gown for the next generation. The lace of my gown is discolored. My Mother's gown from 1947 looks every bit as good, wrapped in blue crepe paper and stored in the same environment. Called the company because I have a document that guarantees the condition of my still sealed gown. The man who answered the phone assured me that it had to be my fault. Paid a lot of money for this worthless service...just wanted to warn other brides not to waste their money. He also said that the company no longer provides a warranty... not surprised. read more

I had a similar experience to the other reviewer. Thirty three years ago I had my dress "preserved" by Mayhew. When I opened it yesterday for my daughter to try on for her wedding I discovered the alencon lace was terribly discolored. When I called the company (the preservation was guaranteed) the owner told me it was my fault for serving champagne at the reception. Toward the end of the conversation he was literally yelling into the phone. Use this company at your own risk. read more

I think I have one even better. I just opened my wedding gown that has been sealed since 1974 and found it is very discolored in a couple of areas, AND my wedding veil is missing! The veil was sent to me by my brother when he was in Italy in 1972. It was very special. I haven't called the company yet, but I plan to give them a piece of my mind. The veil is irreplaceable and we paid a lot of money to have my dress preserved correctly. It's no wonder they get away with their poor service it's because you are not to ever unseal the plastic and that may be 30.....or 40 years down the road. GRRRR. read more

wow - just opened my gown that was sealed for 30 years and it is in prefect condition ! I used the skirt for the top of the chuppa at my daughters wedding it was beautiful. could not be happier. read more

I had my wedding dressed preserved in 1974 hoping to have a daughter that would want to wear it. My daughter didn't but my son's fiancée did so I opened the sealed box. The so called sealed packaging had fallen apart and the white lace is a golden yellow. The dress itself is no longer white, it's dingy. The kicker is my veil which wasn't preserved was pretty and white. What a waste of money and a disappointment. Don't use this company, find another if you want to actually preserve your gown. read more

If I could give zero stars I would. I just opened my wedding gown that they supposedly "preserved" in 1997 and it is completely yellowed! I am so upset! read more

I had my wedding dress cleaned and preserved 37 years ago and have a numbered Warrantee/Guarantee from Mayhew Laboratories of Greenville. The sealed box has spent all this time in my clothes closet on a shelf. I just opened the box and the sealed bag within last week to show my daughters my dress. There is a terrible orange stain almost all the way down the front. The cleaners I took it to this week said it must not have been cleaned before it was sealed in the bag. The stain cannot be removed so the dress cannot be worn again. So disappointing, but at least it was my dress in the bag and box. read more

I opened the plastic sealed container with my veil recently. 43 years later and the veil was in perfect, original condition. Not yellowed at all. Since my new daughter-in-law found her own dress which fortunately matched in color, the dress is still sealed. Of course, I am delighted. With such processes, one never knows. read more

I had my wedding gown "preserved" by Mayhew Laboratories approximately 40 years ago. Recently I unpacked the gown for the first time at the request of my daughter, who wishes to wear it in her upcoming wedding. I was shocked to find my gown stored in a plastic packaging that had disintegrated, with fragments scattered throughout both boxes that housed the "preserved gown". The gown and train had yellow streaking found in all the folds of the fabric. Included in the packing was a warranty which guaranteed the preservation process. I tried several times to reach the company by phone to no avail; I sent the owner a letter stating the problem several weeks ago, and have not received any reply. Obviously, this preservation process was a worthless waste of money. My daughter will wear my gown after spending hundreds of dollars to correct the damage done by the Mayhew presevation process. read more

Opened my gown that was preserved 32 years ago. It was beautiful when it came out of the box with just a faint chemical odor. Within two days, the lace had yellowed and had large brown spots on it. What a disappointment! I haven't called Mayhew. Based on the comments listed, I think it would be futile. My mother is sick as she said she paid a high dollar to preserve the gown. read more

Thirty-seven years ago when I got married, I wore my sister-in-law's dress which had been sealed by Mayhew. As others said, when we opened the dress, there were discolored spots and we were horrified. We took the dress back to Mayhew's and they explained that sugar (from champagne) always discolored fabric and that recleaning the dress would remove the stains. They recleaned the dress and it was perfect. Just a few days ago, we unsealed the rose point veil that my mother bought for me in Brussels which was sealed thirty-seven years ago. It is just like new and my daughter will wear it for "something old" when she marries in June. I don't know if the present employees at Mayhew's just don't know their business any more or if they are just, in the way of modern times, rude, but I have had nothing but good results with Mayhew's. I remember that my mother told me that Princess Grace and Elizabeth Taylor used to send their fancy dresses to Mayhew's to be cleaned. Anne B. read more