I was there for rehabilitation purposes. I found the staff to be welcoming and concerned about my…read morehealth and progress. The doctor who managed the facility is outstanding. Easy to talk with, listens and a treat to visit with. I would make him my primary doctor In a NY minute if I could. The nurses were very nice and cared about your comfort as did the wound specialists and nurses aides. Special applause to Liza, a nurse that went out of her way to console me. The food had its up and downs but was 100% better than what St Joseph Hospital passed off as food. The physical therapists were caring, effective and understanding. I wish I could have stayed a couple more days for physical therapy reasons and although I was insured to do so, Medicare and my insurance carrier Humana decided I had enough recovery. Such is the case nowadays. Insurance companies rule the medical field. Don't fight it...it's useless. Thank you to all that brought me back to life and guided me to Senior living.

A family member was admitted to Pine Ridge with multiple fractures. Prior to her admission, she was…read moreable to ambulate with a walker or a wheelchair. After being at Pine Ridge for almost 3 months with physical therapy, she was discharged and is no longer able to do most of the things she used to do. Pine Ridge is not responsible for the decline in her health but they are entirely responsible for not ensuring that the family would have what they needed to care for her after she returned home. They did not provide any assistance whatsoever and did not contact us. They also did not give us a reason as to why she was discharged.

I have so many good things to say about Creekside Rehabilitation. The staff was; responsible,…read morerespectful, patient and kind. Even though, I was under half the usual age of the average resident. I felt well accepted by everyone. I had to celebrate my birthday during my stay st Creekside. The nurses and aids even threw me a little surprise party. I felt very welcome and loved. I knew it wasn't home, but if I ever have to recover from a huge surgery inpatient again, I will be going to Creekside again. I wouldn't be walking as good as I am now. Without the help from the physical and occupational therapists.

Not just NO. I wouldn't even recommend this place to my worst enemy…read more One point in time I found feces on my dad bed, his bed was made once in the 2 weeks that he was there. I brought the above to the attention of the staff who then took care of the situation. There is an orange form that you can fill out for any complaints but again I was afraid of retaliation or even worse care for my dad.

completely unprofessional. straight up told my mom that they were trying to potty train my grandma…read moreat 90 years old. she would tell them she had to use the restroom and they told her she had gone enough that day and refuse to take her. would cut our visits short if they were an inconvenience to them. the final straw for me was we went to visit her christmas day 2021 and there were employees literally wrestling in the hallways, the activities lady who came to get us was very rude and criticized the gift we got my grandma, then proceeded to corner us on our way out demanding to know why we were going to be removing her from the facility. when the day came to move her, they did not even allow us to pack her belongings. when we got there, all her belongings were literally thrown in personal belonging bags. they werent even folded. i wouldnt send my worst enemy here.

Putting one's loved one in a facility for rehab or to live is a hard choice. I'm glad Royalton…read moreManor does both. They have great staff, decent food, lots of activities, and when Mom's happy, everyone is happy.

My Dad was a short-term stay resident in the rehab facility after a hospital stay. As soon as he…read morearrived there, I was received an email and a phone call to discuss his needs. The email had phone numbers for the front desk, the nurses station, and his social worker. The nurse gave me her cell phone number right away and was texting with me through the first day and evening to be sure everything was set up and to reassure a worried daughter. Everyone I came into contact with at Park Place was kind, helpful and caring. The daily COVID email updates as well as follow up phone calls regarding any cases were very appreciated. All safety protocols were followed and I felt confident that Park Place was doing their best to keep all of the residents safe and healthy. Dad was well taken care of and he was always very happy on the phone and during an outside visit. His therapy went very well and I was informed about his progress weekly. Everyone, including the director, nurse and social worker were very prompt to reply to any email as well as any voicemail. Upon his discharge, I was given detailed discharge information as well as all necessary medications and prescriptions. Park Place also calls the caregiver for a few days after discharge to check on his progress at his new living arrangement. I highly recommend Park Place.

From the owner: The future of healthcare is at Park Place Health & Wellness Center. Our Small House-style of care…read moreis designed to create a personal, effective experience that offers Comprehensive Long Term Care and Assited Living all in a residential setting. We don't look like an average nursing home. Our unique "Small House" was thoughtfully designed like a home, not an institution, to promote greater independence and improved quality of life. This means our residents and patients receive the personalized care and attention they deserve. Our facility consistently ranks among the best in the nation for the care we provide.

To whom it may concern, I find it comforting to walk out…read morethe door of Kindred know great care and respect is being given to my loved one. Having worked nursing homes ect for years I know what to look for and when. I find This nursing home tip top shape and that goes for all departments. The New Executive Director is doing and excellent job and is out with the staff and residents. He stops and talks to them and helps them talk through the problems. The staff as a whole is very good and I have no complaints about the quality of care our loved one is getting. A thankful consumer.

Do not let this place fool you, when you first walk in it looks nice but the care here is terrible…read more The nurses are neglectful and will leave a call light sitting for hours. My mom was a diabetic who was staying there because she had a fall and broke her hip, she was only 46. My mom would need help changing soiled pants and she would be left there for hours at a time while nurses would sit there and do nothing at the nurses' station. There would be times I would go to the nurse's station, and I would even ask them if they could come to my mom's room. I was even told one time "It's gonna be awhile" and she just sat there on the computer. They have no sense of urgency. They are completely unprepared to have diabetic patients. I walked in to visit my mom to find her in a state of Hypoglycemia, moaning, groaning, and completely out of it. I had to call in a nurse who claimed "She wasn't gone for that long" my mother was a sensitive diabetic and they knew that but left her unattended after my mom had told them her sugar was getting too low. For about an hour they were running around trying to find something to bring her sugar up and they COULD NOT find anything because no one knew where the needed items were, they were frantically running around telling me my mom would be fine, and they handled the situation unprofessionally after they were the ones that caused the situation, they ended up having to call 911. This was only one of 3 or 4 times this has happened. Two of them I was there for. In any bad place there are always good people though, the people in the cafeteria were always so kind to me and my family and the front desk people as well, just be aware that the cons weigh more than the pros with this place.

It is a beautiful facility that neglects patients and basic room maintenance, doesn't provide meals…read morethat meet basic dietary standards, and doesn't supply the prescribed medications. My family has been sitting in a dark room daily because the ceiling light needs to be replaced. Their response is to say they don't have maintenance to fix it. They "forgot" to order their powerful pain patch, and they are in excruciating pain, probably going through withdrawal. They keep saying their pharmacy is in Indianapolis instead of making arrangements to get the medication locally. The meals are tremendously lacking. One meal was a tuna salad sandwich with nothing to drink. They obviously don't have a dietitian on staff to ensure the patients receive proper nutrition. The call button goes unanswered for a long time. When I walked to the nurses' station, two staff members were sitting at their computers. People were obviously available to respond. It is sad to have a beautiful facility that refuses to provide the most basic requirements.

I have 2 family and 3 stays. Nice place but clothes are often stolen and food is terrible.read more

Great place to work! Love this home like environment! Great teamwork and kind loving people. We…read morereally spread the love and care to our residents!

Dr. Mavis is great. In and out in 15 minutes and always come out feeling much better then when I…read morewent in.

I love this place. The staff is wonderful, exceptionally friendly. They prefer appts, but I can…read morecall and they squeeze me in every time. The price is reasonable if you don't have insurance. Dr. Mavis is exceptional at what he does, I'll never go anywhere else. Thank you for doing a great job.