I had my car serviced at J&T Auto of BG and it was a great experience!…read more Everyone was nice and the service was great! I would highly recommend to anyone looking for an Auto Shop!

AAA was called and Marcus came and put air in all the tires of our 1989 station wagon. He also…read morechecked for tire rot, very friendly and courteous.

Just was towed from Toledo to Adrian by Ryan and he was such a cool guy. Definitely recommend them…read morefor towing. Their equipment is top notch.

The best people! Helped me out of a roadside flat ... sent someone to air up my spare and fixed my…read moretire in town and all this without asking anything ! I was traveling with my dog and I am in my 70's .. they were wonderful!

Awesome guys super quick and super friendly! Explained everything beecher they did it! Thanks again!read more

Christy & Mike did a fantastic job upgrading me from my '22 Camry Nightshade Hybrid to a '24 Grand…read moreHighlander Limited Hybrid. In this market, the price isn't the value, it's the experience. Mike & Christy understood I was on a tight schedule and were able to get me through the process in under 2 hours. I appreciate you both! See you for the next purchase!

I really wanted to give this place 5 stars. I've been here three times and I've given them several…read morechances in case what I've experienced is due to short staffed or covid. However, after today's visit I realize it's just how the dealership is. The staff in the service department is rude and lacks any sort of customer service skills. Their communication is, at best, Neanderthal level. $75 for wiper blades?! Seriously? I can buy the exact same blades for $27 and install them myself, thanks. Back to the staff. When making my appointment the service manager, James, was not only extremely rude but incredibly condensing. The ONLY reason I kept appointment is because I needed an oil change and I only take my vehicle to a dealership for service. Needless to say, I will be going to another dealership that treats their customers with respect and treats them as a human being rather than dollar signs.

David London was our sales representative for our recent purchase from Thayer. He was a wonderful…read moresalesman, extremely personable and knowledgeable as well as helpful from start to finish. He even told me to call him when I'm ready to schedule an oil change or any other service and he will assist with scheduling. Purchasing a vehicle can be stressful and tiring but this was a pleasurable experience all around! Thank you Thayer Ford and thank you David London!

Thank you for your assistance in my purchase from you recently. You were extremely helpful before,…read moreduring and after the sale was finalized. Your salesman, Tommy, was extremely helpful throughout, and a special hats off to him for being the supreme salesman. Top notch in every way.

Joel goes above and beyond not only in his work but his professionalism and customer service as…read morewell! Needed an alternator replaced in my son's vehicle and Joel made it an easy and seamless transition from battery problems to back on the road. And I mean lightning fast! Attentive and prompt is the best way to describe his communication. The little details and commitment to his craft matter as well considering he went out of his way on a Sunday to come back to replace a bad fuse that he discovered as a minor issue as well! Highly grateful and satisfied customers over here! Definitely recommend!

I am following up on a previous review. We needed to go back into the dealership for additional…read morehelp after purchasing our car. Once again we were amazed with the customer service. Francis and Reese went way beyond!

Great atmosphere! Friendly staff! Prompt service! Highly…read morerecommend for your next vehicle or service!

Excellent service. Treat people fairly and honestly. Good pricing. Good valueread more

Great go-to location for auto service needs. Have had AC, brakes, oil changes, and lights…read morereplaced. Always get in within a few days of scheduling. Always get a phone call if there is something additional that needs to be addressed.