Jeff Shadle never did diagnose my low testosterone and he diagnosed but ignored my Bell's palsy…read more And no Amy I have not been a patient for several years but I want to continue to warn other people not to go into Jeff's office because he doesn't know what he's doing. And you're even worse! You and your office give really terrible service and you come up with snarky answers two people's valid complaints. There is a special place in hell for people like you and Jeff.

June 12, 2015…read more Premiere Healthcare North Texas Dr. Jeffrey M. Shadle I went to Dr Shadle's office for my annual physical June 11 of 2015. I arrived at 10:45 a.m. for my 11:00 a.m. appointment. I scheduled this appointment three months prior to the actual date of the appointment and I reconfirmed the appointment on June 9th on the Premiere Healthcare automated e-mail I received. When I arrived at Dr Shadle's office, the waiting room staff was downright rude to me. I asked where Dr. Shadle, was since I fasted for over 14 hours for this appointment. The response I received regarding his whereabouts was "He had stuff to do" To Dr Shadle's waiting room staff it was no big deal that I fasted for 14 hours prior to my appointment, they didn't even try to get me to someone that could draw my blood. Dr Shadle's staff did try to reschedule for two weeks later on June 25th, but I indicated that I would be on vacation. This for an appointment I already scheduled three months prior to this date. The next available appointment according to their staff was six weeks out. I indicated to Dr Shadle's staff that "I was firing Dr Shadle as my physician". I require a Doctor that actually takes his patients health seriously, not a doctor that "has other stuff to do". I again asked for a real reason, Dr. Shadle, wasn't in the office (I had just driven 45 minutes in traffic to his office). His staff reiterated that "He had stuff to do" . The Premier Healthcare Staff further berated me for not having a cell phone (I do have a cell phone, however, I have provided my Work and Home Phone numbers, I would hope he would make a vigilant effort to contact me since they are canceling an appointment. Contact me on my work number during work hours and home phone during before 8 a.m. and after 5 p.m. hours). I am vigilant about taking the required medication and always following my doctor's guidelines regarding medication and making sure I attend all doctor's appointments as scheduled. In my entire life, I have never had a doctor or dentist or orthodontist or doctor of any kind, for that matter, cancel an appointment. Dr Shadle's didn't make a vigilant effort to notify me 24 hours before my appointment that, Dr. Shadle, wouldn't be in the office,

I would give anything to go back in time and never have begun working with this office. While Dr…read moreDonald was able to set me up with a useful and effective plan, nothing could outweigh the staggering mismanagement. It is nearly impossible to get in contact with the office for questions re scheduling, billing, medication refills, etc. The last straw for me has been being charged over four times what my (5 minute long, check-in-and-refill-meds) appointments typically cost with absolutely no explanation. I have tried for the past month to call, email, and contact via patient portal for explanation with no response. I can't even get a response in order to get my medical records. What a waste of time - I feel so stupid for letting this place take advantage of my time, money, and patience for this long.

Alright. While I believe that everyone's business is their own and that people shouldn't share all…read moretheir dirty laundry, I also think it's important to know who is qualified and who could harm you. I'll preface all of the following with this warning: This is my OPINION, and for something like this it's highly advised you do your homework and not go off of reviews on Yelp, Google or any other thing. Make your own opinions. This isn't a dry cleaner or a restaurant...this is something you need to decide on your own. I can at least tell you my business so you understand what you are walking into at a very high level. The office is very clean and nice and I found the front office staff EXTREMELY kind and welcoming. That's extremely important here as it sets the tone for the appointment. If it is your very first visit you'll more than likely be asked to do a drug screen, which I appreciated because it does tell you they take precautions and are pretty responsible not to give anything to someone who is there with ulterior motives. My nurse was actually someone new to the practice who was doing her clinical training so we swapped stories and she took me back to see Ms. Donald who is the NP here. A little thing about NPs....I've seen some folks rag on NPs, and I don't understand why. While they may not be MDs, they are trained to do most everything except surgical stuff. My primary care doc is an NP in a practice with an MD, just like here. She prescribes things and diagnoses stuff just like her MD counterpart and I've never went "You can't do that because you aren't an MD" because she's more than qualified. It's a bit of a peeve to see people who should have done their homework act rude because Donald is a NP and gripe that she's not an MD. Guess what...NPs are medical professionals too. Do your homework though and know everything ahead of time. I already knew she was licensed and I did my leg work ahead of time. When I walked into her office she greeted me warmly and we talked about my issues. Without going all up in it, I have issues with anxiety and sleep and I tend to try and "do it on my own" instead of seeking help, which is never cool. You shouldn't be ashamed by the way to seek help. She was professional and kind and, more importantly, she helped. Nothing was pushed on me. Nothing was shady. I left knowing that i had been heard. When I was checking out the front desk ladies told me about Frisco Pharmacy which is right down the road. I had mentioned that the Walgreens I go to always seems to be out of everything and they let me know that Frisco Pharmacy usually has everything they prescribe and that they can have it ready in 10 minutes, as that is a selling point the pharmacy has printed on all it's promo material. I appreciate that they call and ask if it's in stock so that I know in the office if my meds are ready. Overall, I'm happy that I chose this practice. Are there places that will prescribe anything? Absolutely. I've got firsthand knowledge of those and let me tell you and they've been in affluent areas with an MD so don't think I don't know what to look for. I'm leaving this review so that you can see that a real person went here though. My experience might not be like yours but at least you see what you are getting into. Don't be scared to ask for help. I promise it's better than suffering through whatever you are going through.

My daughter has seen Shelley Byrd for almost seven years. We adore Shelley she has stuck with us…read morethrough many health and life changes. She provides excellent and informative care. If you crave a provider who knows your family, cares about your children, and is patient beyond means...I highly recommend stonebridge psychiatry.

They don't return calls. Seems like a fundamental thing for any business to do. It's very…read moredifficult trying to find the right provider, especially for a young adult, so I need to talk to them to help ascertain if it'll be a proper fit. ‍

This clinic's conduct reflects a profound disregard for basic ethical standards in mental health…read morecare. I was notified through a brief, impersonal email that my therapist "will not be continuing to work with [this] company", without any dates indicating when care would end or had already ended, and with no advance notice, no transition plan, no referrals, and no effort to ensure continuity of care. The therapist I worked with, Whitney Scheef, LPC, was exceptional--highly skilled, compassionate, and genuinely trauma-informed. Any progress or sense of safety in treatment was due entirely to her professionalism, not this organization. The contrast between her ethical care and the clinic's conduct is stark. Abruptly disrupting trauma therapy without appropriate planning directly contradicts established professional ethics. The APA Ethics Code (Standard 10.10) explicitly requires reasonable efforts made to ensure continuity of care when services are interrupted. Similarly, principles of nonmaleficence and beneficence require organizations and clinics to actively prevent harm--not create it through administrative negligence. Trauma therapy relies on stability, trust, and predictability. This clinic demonstrated none of these. Instead, clients, including I, were treated as interchangeable accounts rather than human beings engaged in vulnerable, high-risk therapeutic work. This either suggests a lack of ethical competence or a willful disregard for client welfare. If you are considering this practice, understand this clearly: when faced with an ethical responsibility to protect vulnerable clients, this clinic chose convenience and abdication of duty.

I've had a wonderful experience with Positive Approach Counseling. The therapist, Jon Taglione, I…read moreworked with was attentive, empathetic, and knowledgeable. They provided practical tools that helped me manage stress and improve my relationships. Scheduling was easy, and the office environment felt welcoming and safe. I'm grateful for the support I received and would confidently recommend their services. Thank you for the treatment. -Theo Smith-

I've been a patient of Dr Elise Harper for many years. Even when she moved her practice from…read moreRichardson to Frisco, so many years ago, I stayed with her. It's worth the drive! She is always professional, listens patiently to all of my questions and concerns and she's funny! Very down to earth and easy to talk to. Her nurse and all of the support staff are also great! Patients complete a digital chart before the appointment and then when you are meeting you go over your answers to be sure you cover everything. When prescribing medication, she tries to find one that is covered by your insurance and is economical. It's also great that she sends prescriptions in electronically right from her iPad. Dr. Harper is the best!!

I have been a patient of Dr. Harper for many years starting when she was in Richardson. I never…read morewanted to change when she moved to Frisco, as it is definitely worth the drive. She is very caring, takes plenty of time with you and I never feel rushed. You register and do your updates online and then she goes over everything again while you are in her office. The entire staff is great and I love her so much. She is witty and very easy to talk to and I think she is absolutely the best! I always look forward to my time with her. It's like visiting with a very good friend.

This is a sad day for those who protect this country, which includes Frisco, Texas. I am a…read moremilitary veteran that has the military "Tri-Care" insurance. I was referred to and advised that Collin County ENT would take Tri-Care. Truth is that they do take Tri-Care and it is in network, but only as a secondary insurance, not a primary insurance (According to the receptionist that I spoke to it is office dependent, so they can make their own rules). So, what do veterans do when they do not have additional insurance? I think this is a very poor stance when your duties are to help. You only help when it benefits you as the Doctor. What a work-around to allow this organization to charge more for service. I know that doctors who support military veterans take more of a loss. It's a given but when you say you do but there's a catch, you are just spitting in the face of those who served to allow you to skate around the issue of possibly taking less money for the same payment. This is just so frustrating to know that I pay a lot for my military "Tri-Care Prime" insurance. More than most who may be transiting through this office (if they pay anything at all) but only to be told your second rate. Pathetic! I'm sure you have the ability to find my name. If your smart enough you will have my contact details and you can contact me. However, I may put you at the bottom of the list to return your call.

They came as a referral from my primary but the appointment wait was 5 weeks out. It wasn't an…read moreimmediate emergency so that wasn't too troubling so I booked. I spent close to 30 minutes pre-filling out docs to be prepared the day of the appointment. I showed up early an after check in waited in the lobby for 45 minutes. I even checked because 6 people that came in after me we sent back. A couple completed their visit and left before I was sent back. After I was sent back I was informed that it would be another 20-30 minutes before I saw the doctor. At this point I elected to get up and leave. I was asked if I wanted to call back to reschedule to which I declined. They obviously have too many patients if the wait times are this lengthy. I'm sure from the other review that they are fine doctors especially considering the patient load but to have this experience is rude and dis-courteous. I wouldn't dream of showing up to any appointment late like this.

I absolutely love this office. The staff are so friendly and helpful and they genuinely care about…read moreyou. Felicia Hoffman, PA is probably the best PA I've ever had! She kind, attentive, gives it to you straight and actually listens while giving open minded feedback and facts. As an MA who's a patient, this clinic is amazing!

I have been with Dr. Hoffman for close to a year as my primary care doctor. From the beginning, she…read moreand her staff have been very attentive to my medical needs. She is willing to answer any questions I have with no judgement. I definitely recommend her.

I love Pulmonary Associates of North Dallas. The staff are great and if I'm sick on the weekend Dr…read more Surdacki or Leslie always tell me to call and one of them will call me back. I appreciate the care I receive here. They take the time to listen to you and I never feel rushed.

Just like every other doctors office, be prepared to wait well past your appointment time, and pay…read moremoney to spend 5 minutes with a doctor. That's a SLIGHT exaggeration; I was in their office for 58 minutes, and spent 8min6sec with the doctor. Yes, I timed them. Don't believe them when they say they're looking out for your best interests; they're looking out for their pocket book. They won't listen to your needs or make exceptions for your scenario; they will make you come in for every little thing, so they can bill you and your insurance for the office visit. They're worse than the rude staff you see at some doctors, because they pretend to care, and will act interested in what's happening in your life, while they think of more things to charge you for.