The shop at Auto-Mart of Clinton really, really helped us out by going the extra mile (literally)…read morewhen our miles came to an abrupt stop recently. While driving across country with a deadline to get my mom back to her home and make my plane back to my home, the radiator hose broke out on I-40! This was about noon on a Sunday so we were stuck for a bit until the shop opened. Once we spoke with Aaron early Monday morning, they got right on the job, drove a significant distance to get the part and put it in place quickly, knowing our situation. In addition to that, Kelley came to the motel where we were staying to get the car keys, then again to bring the repaired car to us and handled the transaction right there in the lobby! Twenty-four hours after the breakdown we were on our way again. This level of service meant so much to us that day! Prompt, polite, affordable- they were great! Thanks!!!

From the owner: We offer a wide selection of Pre-Owned vehicles at great values! Our stock selection ranges from…read moreall makes and models, and as new as current year models! We also offer complete automotive services, from scheduled maintenance and tire services to major repairs! We also offer additional services, such as accessory distribution and installation!

Stay away, they sell cars that blow up shortly after purchase. Paying 11.5 K for a car that lasted…read moreall of two months before the motor was entirely trashed. $2000 into the rebuild and it's still not right. This car has made me broke and when I tried to discuss it with them they rudely hang up on you after being otherwise rude in general.

Huge thank you to Mr. McKinsey and his staff for locating our engine light issue and fixing it so…read morequickly so we could continue our spring break trip with the grandkids. We appreciate you! Thank you to the staff member who brought out coloring books and crayons for the kids!

We've only done business here one time buying a used vehicle, but I won't be returning. We've had…read morenumerous issues with the vehicle, two of which were pointed out immediately on the test drive but were shrugged off by the service manager and salesman. They offered to make one of the repairs (a bad window seal), but we live two hours away and bringing the car back wasn't really a viable option for a quick repair. They offered to pay for that repair so we could have it done locally. We still haven't seen a refund on that repair that we paid for. The other issue we had was a screeching/squealing coming from the front end that we pointed out on the test drive. After they inspected it again, they assured us it was just "ceramic brake pads rubbing slightly on the rotors". It was not the brake pads, but in fact the drivers front wheel bearing/hub assembly. This issue was evident upon initial inspection by my wife and I, but yet this vehicle passed through their shop and was allowed to be put up for sale and sold. A wheel bearing is a fairly serious safety concern, but that is of no consequence to McKinsey Ford. I've notified the salesman and have yet to receive a response. Small, home town feel for a Ford Dealership, but shady practices when it comes to preparing a pre-owned vehicle. I will NOT recommend McKinsey Ford until they make an effort to right these issues. They've gotten their money and wiped their hands of the situation in afraid. Edit: Also found out today that this vehicle had a bad Sync module causing the Navigation radio not to work properly and the USB ports to be dead. Software could not be updated and a new module had to be installed in the console in order to restore function. There's another $500 in repairs. Thanks, McKinsey Motors!