I had the best experience at Ultimate Image Med Spa! Kenzie did an amazing job during my laser…read moreappointment. She explained everything clearly before we started and made sure I felt comfortable the entire time. I was honestly a little nervous going in, but she was so kind, professional, and reassuring that it immediately put me at ease. She checked in with me throughout the session and made the process smooth and easy. I highly recommend booking with Kenzie!

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

They are refusing to honor the gift card my husband purchased a few months ago that is clearly…read moremarked as valid until 12/24/2929. They have stolen $300 from me. Shame on your terrible people.

Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

Update as of 5/30/19: I think yelp might have deleted my first review, so I'm gonna give an update…read more I came in 2 weeks ago for my 2nd treatment. Prahb was my technician again. She was super attentive to me. I had some scabs on my legs and she made sure to avoid it, because she didn't want the laser to target the darker pigment on the scab. Prahb was constantly checking up on me, making sure that the laser wasn't too strong and making sure that I wasn't in any pain. I also saw some progress from my 1st treatment. Some of my leg hairs were noticeably thinner, and some were growing at a shorter rate than others. Overall, great experience and I will make sure to update whenever I come for my next treatment.

Horrible owners with non FDA approved equipment. They used a numbing cream on my poor husband…read morecalled "Jpro" that I found out costed two dollars on eBay!!! His face was numb for two days AND tongue went numb. These reviews can't be real. Not the place you want to trust.

Avery deserves a medal, a crown, and maybe even hazard pay for the heroic work she did on my…read moreBrazilian wax. Let's just say my "privates" were not a tropical getaway. It was more like a national forest park! She tackled it with the skill of a seasoned ranger armed with nothing, but wax and courage. She somehow made the whole process feel less like torture and more like comedy hour with bonus landscaping. Thank you! Her technique? Impeccable!! Her bedside manner? 10/10. Honestly, It was amazing! The vibe is amazing! The results? Smooth, sleek, and fabulous. Worth every pluck and pull. I left her table ready for swimsuit season, date night, or an unexpected wind tunnel test. Bottom line: if you want someone who's equal parts professional, hilarious, and a straight-up wax wizard, book with Avery. She doesn't just do Brazilians--she performs miracles. September 2025

I have been to this location quite a few times in the past year. This time I signed up with Brooke…read moreGolden and im definitely glad I did. She did an amazing job. I couldn't belive all the extra detail that she put into her work. Will definitely use her again.

Oasis is great! I went to another place previously for laser hair removal and wasn't seeing the…read moreresults I was looking for. After my first session with Oasis I could already tell a significant difference in my hair removal. The building is easy to find, they have plenty of parking, and the facility is clean and welcoming. The staff is awesome as well! I've seen Nicole several times and have always had a great experience. She's warm, welcoming, listens to your needs/problem areas and helps you get the best results. They are also super affordable, but they frequently run specials with additional discounts as well. I would absolutely recommend Oasis and look forward to continuing treatments here!

Had the pleasure of visiting this place about a year ago when my mom came in for some injectables…read more From the moment we arrived, the atmosphere was both friendly and professional. Catherine stood out with her exceptional assistance, and the entire staff was welcoming and courteous. I was truly impressed and plan to book some services soon myself. I wholeheartedly recommend this place--100% satisfied!

Sally is the best injector for Botox that I have experienced! No bruising, no dropped eye lids…read more Love the results! I highly recommend this spa!

I was there recently for a Derma planning treatment. When I got home I noticed the big abrasion the…read morelady ( her name is Jessica) left on my face. It is still painful. She obviously does not take pride in her job. I'm very disappointed I chose this place. Needless to say, I do not recommend this place.

summer & sonja are AMAZING. they talk me through everything in good detail. make sure all my…read morequestions are answered. i've never left uncertain about anything. very great spot.

The overall experience with the facility is amazing. Summer…read moreis exceptional and very thorough with even little details.

Awesome service. Super friendly and efficient staff. They were able to accommodate me with…read morerescheduling my appointment for the same day. Thank you!

I'm not sure what type of new management this company is under, but the experience has changed…read moresignificantly since I first became a customer. When I initially joined, the customer service, communication, scheduling, and quality were consistent and professional. Recently, however, all of those areas have declined. Scheduling has been repeatedly overlapped at multiple locations. I was made to feel uncomfortable to the point that I chose to drive 30 minutes to another location instead of the one only 10 minutes away--only to experience the same overlapping scheduling issue again, despite booking my appointment 2.5 weeks in advance. Overall, my experiences with Milan have historically been very positive. While there were some recent changes that impacted my experience, my visit to the Irving location and my conversation with Brittany from the Resolution Team reaffirmed the high level of quality and customer service I've come to expect. This particular location did not reflect the consistency I've experienced in the past; however, the Irving team demonstrated that the standard of care and professionalism is still very much present. I would recommend Milan, as the consistency and quality remain strong.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.