The service was phenomenal. The taxi driver was a great help,helping me around the new area. Waited…read morefor me when I went in to buy items in stores. Would recommend for others

From the owner: We provide on-time taxi services .We will pick you up from your home or Airport read more

We had s great experience with Columbus Taxi. Got my daughter to and from airport without any…read moreissues. Nerayo waited for her with her flight being an hour delayed in arriving. He was always easy to get in contact with too. Would use this taxi service again.

Called to get a ride and they don't take credit, cash, or checks... how is one supposed to pay?read more

Saturday night 6/6/26 I used She Drives shareride for the first time since learning Lyft…read moreIsn't able to guarantee a female driver when requesting a ride. Since it was only myself, my request was to be picked up after a celebration dinner at 9:30pm near the Grandview/Tri village area. Kristin was Awesome, she was actually a little early & texted me to let me know all I needed to do was text her back when I was ready and she would pull Up front to the restaurant & pick me up. Kristin was so personable, kind & professional. The vehicle itself was comfortable, very clean & easy to spot when It approached me for my pick up. The best part is the price comparison to Lyft this is such a no brainer ~ for piece of mind in my safely, the easy set up for the ride, great communication, knowing I'm supporting a small business for literally just a few dollars more & a great experience it's a 100 percent recommendation for sure! Thank you so much!

I urgently needed temporary alternative transportation for the week, She Drives had school…read moretransportation advertised on their homepage and came to the rescue. Kristin was always on time, she was pleasant and the kids loved her. She Drives sent text updates to confirm she was scheduled, in route, and when the kids were safely at school. The cost was completely reasonable. I definitely recommend them.

Picked me up right on time and clearly knew the city. He has been driving around the city for…read moredecades, and it showed. There was an event causing heavy traffic, but he navigated around it and avoided the worst congestion. I arrived about 20 minutes earlier than the people I was with, even though they left a few minutes before me in an Uber and got stuck in traffic. Having a seasoned driver who truly knows the streets and understands what is happening around town made a real difference.

Picked me up on time and got me where I needed to go. Driver was safe and courteous. I would use…read morethem again.

I received prompt service when I inquired and they were polite in their responses. It was easy to…read morecommunicate with them and very easy to arrange a pick up.

One of the most pleasant experiences I have had with a taxi company. Scheduling the ride was prompt…read moreand efficient (especially for a last minute request). Abraham arrived 10 minutes early, was friendly and courteous, and his cab was immaculate and comfortable. He was a careful driver and I arrived for my flight in plenty of time. I highly recommend that you give him a call if you need a ride in the Columbus area.

The absolute best car service. Do NOT Uber. Save yourself time and money using Saini…read moreTransportation. Daljeet and his brother are professional, reliable, and more than accommodating. Traveling with a 2 month old, two year old, and seven year old isn't easy but Daljeet met us at baggage claim and helped us with our luggage. I will never use Uber or anyone else in Columbus!

Great service from the CMH Airport to the front. We will definitely use Saini transportation again…read morefor our return flight.

Driver Did Not Show.  I was in place.  The last message i received was that driver was three…read moreminutes away.. There was no message that the driver had arrived.  I received a message that driver cancelled the ride. I CALLED UBER !!  What else was I to do? IF THE DRIVER CANCELS, SEND A NEW ONE !! Please reverse any charges immediately.  YES, I'm PO'd. Rideshare is how I get around.  Lyft is typically cheaper BUT, NOT WORTH IT WHEN I STAND OUTSIDE IN THE DARK FOR 20 MINUTES This is the message I would have sent to Lyft If I could. There's no way to communicate with them. Web or App

1st time ever using Lyft. Saw an ad for 1st 2 rides free. When trying to book it, the promo code…read moresaid 50% off. I only received $10 off not 50% off. The driver's vechicle smelled terrible, like he sprayed to much cologne yo cover up mairjuana. The car was also very small making it hard to get in and out off. There was a blue flashing light under the driver seat. He was driving recklessly as well slamming The breaks to not hit the veichle in front of us. The noise the car made was very loud. I was Nauseous with a migraine and my heart was pounding When we arrived back home I contacted a Lyft about this ride. Customer support told me I'd be 100% refunded since my safety was jeopardized. Then the guy said he can't do that. I can only receive credits to use on my next ride of equal or lesser value within 60days. I told him Lyft isn't common in my rural town and I won't be able to use it within that time frame. He said he wants to give me compensation but that's all he can do. Then he discounted the chat. I never received the credits, email of entire chat, nor can I go back into the app to find it under my account

Almost 25 min late for a pick up to the airport is unacceptable. I called the night before and was…read moretold no problem. Called multiple times and told they were on their way. No apology after I called and told them I would have to find another ride. Fingers crossed I make my flight.

From the owner: Enjoy more affordable and exciting travel with help from our travel experts based in Columbus, OH…read more Next Door Transportation & Orange Shuttle are your travel and lodging experts that take you away from the "ordinary" and put you in the middle of the "extraordinary." Contact us now for fantastic rides at prices that won't break your budget. We Do it All for You Whether you are a business or a leisure traveler, we at Next Door Transportation & Orange Shuttle offer the perfect travel options. Our friendly staff is equipped with the state of the art tools that will make your travel planning very easy and effective. Contact us at (614) 500-7222 or (614) 874-6666 to know more about our exclusive travel deals and packages. 24 hours 7 days week

I tried to reserve a taxi in advance to go to the airport for an international flight. The guy I…read moretalked to said I would just have to call on the morning of my flight. Nice try. I need a guaranteed pick up time. I called another service, run by an immigrant, and it was no problem. Yellow Cab is just another example of a business that can't compete because they are too lazy.

DO NOT ATTEMPT TO USE THIS TAXI SERVICE…read more I say "attempt" because you won't ever get your ride anyway. TL;DR I pre-booked a taxi a week before my trip, confirmed the ride three times in the app, via email, and via their automated phone system, but my ride was cancelled - without notifying me - 15 minutes before my pickup time. When I tried to contact them about it, I was told they don't pick up at my location and heavily insinuated this was all my fault. Now, the full story... I pre-booked a taxi through the Yellow Cab of Columbus website for pickup in Lexington/Mansfield to go to the airport an hour away. I booked this a week before my pick up date. A day before my pickup, I was emailed and asked to pre-authorize my credit card which I did. I checked the app again, and my ride was still confirmed. I then called the phone number, 614-444-4444 to confirm a third time and reached a fully automated system with one option being "press __ to confirm your ride". I did that. The automated voice told me my ride was confirmed. 15 minutes before I was supposed to be picked up, I happened to check the app again, and this time, my ride was showing as CANCELLED. I tried to call the phone number and was again met with the automated system. I chose 1 to speak to someone in dispatch. I spoke to Angela, who was very rude and kept speaking over me and dismissing me when I was trying to figure out what was going on. I told her I had a ride pre-booked for pickup in Mansfield which was just cancelled, and she responded "well we don't pick up there". At this point, I knew I was doomed anyway, but I tried to give her feedback that the website accepted my booking, etc., see the above story. She interrupted with "what's the address?", I told her. She responded "well we don't pick up there". Yes. I gathered that. But why does your website allow me to book for pick up there - and allows me to confirm it - if you don't? Again, "what's the address?" Again... "we don't pick up there". Yes. Got it. May I give feedback that you should consider updating your system to not allow bookings to this location then? I was transferred to "someone who can help" - read: hung up on. So I called back, pushed some buttons in the automated system to reach a live person in the business offices and was connected. I politely asked to speak to a manager I could give some feedback to. She asked for the feedback. I explained the situation. Got more of the "well we don't pick up there". I understand that. Got told that most people would NOT have booked through the website and if I wanted to book a taxi I should have been calling them at 614-444-4444 to speak to a live person. So you see, it's my own fault for using the booking system they provide on their website. I said that phone number goes to an automated system though. She said no, that's how you speak to a live person. I encouraged her to call the number to see what I was talking about. She called in the background and got - shock - an automated system. She told me I messed up by selecting the business offices from that menu. Again, my fault you see, according to them. I said ma'am, I only tried to reach the business offices when I couldn't get to a live person to help anywhere else. And at this point, I now have no way to get to the airport on time anyway. I am simply trying to give you feedback on the customer experience so that you can hopefully improve your process in the future and not have issues like this. If it was my business, I would want to know these things and fix them. I was told she "made notes" and would be letting the boss, Steve, know. But basically all of this was my fault, according to Yellow Cab of Columbus. I am very understanding and can appreciate that sometimes issues arise and need to be fixed to be better in the future. But this company wanted nothing to do with my feedback as a customer and did their best to shift the blame onto me. Needless to say, I will never attempt to use this company again. Receipts from this story attached!