McAlister Carpet Company

Don't use this company, they sold me cheap paper thin vinyl at highest tier cost and within a year…read moreis ripped and cracked all over. Plus they would not install the trim so vinyl is peeling up. I've contacted them and stopped by over dozen times but only get the run around.

I was a little concerned when I read the small amount of reviews. We still went down to the…read moreshowroom. Our salesperson Fred was knowledgeable. The installers are really good. Our house has transformed into modern high quality flooring. to future customers, Have patience with your remodel and renovation. during covid times, manufacturers are all behind but when the floors are done, the wait is worth it. We are glad we went with Palatka Flooring

Jerry Green's Carpet

Called Jerry since my parents used him for cleaning and was not disappointed. He went out of his…read moreway to call me when a previous job canceled on him and I was glad to get him in to clean the carpets sooner. I was skeptical of the carpets condition since it was a rental unit I had but he got the stains out and saved me from having to install new carpet. Will use again!

From the owner: "Carpet Cleaning As Good as It Gets! "…read more I am a owner operated business. My reputation is on the line with every job so you know you are getting the best effort possible for the best job possible. If you have never used my services, please give me a call for your next clean. You will be pleased that you did.

James Flooring

John James and his team have provided us with professional flooring services. We first found them…read morebecause Mohawk carpet is made with corn fibers and isn't affected by chlorine, a necessary quality for our soon to be installed pool. We worked with John and Daniel to have carpets installed in the bedrooms and a beautiful stone floor throughout our common rooms, with minimal grout (1/16")! I admire my floors every day!! Then, they tiled our masterbath shower, floor and walls. Now we are looking into pavers for our back yard. Both John and Daniel have become our professional consultants when considering home and yard improvements. I respect their work and highly recommend their services!

From the owner: James Flooring, located in St. Augustine, FL, is a trusted, family-owned and operated flooring…read morecontractor proudly serving the community since 1990. We specialize in flooring sales, installation, cabinets, and countertops--offering a wide variety of colors, styles, and materials to suit any space. From residential remodels to commercial upgrades, our expert team delivers quality craftsmanship and personalized service every step of the way. With over three decades of experience, James Flooring is committed to helping you find the perfect solution to match your style, needs, and budget. Whether you're refreshing a single room or planning a complete renovation, we're here to guide you from selection to installation.

Mike Nakhel Flooring

4.3

(21 reviews)

A lot more than effort and energy in finding the right tiles. We were pointed in the general…read moredirection but no personal effort. Don't think there was any real interest. Was a waste of a one hour round trip.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.

Empire Today

1.0

(16 reviews)

I had a very disappointing experience with Empire Today. My appointment window was between 11:00…read morea.m. to 1:00 p.m. No one showed up, and no one called to let me know there was a delay or issue. At 2:00 p.m., I called to find out what had happened and was told that the salesperson had noted that I was "not at home." That is completely false. I work from home and was here the entire time waiting for the appointment. Later, I received a call from the service/sales manager, who said he had spoken with the salesperson and was told that he had called me. That is also untrue. I received no phone call, voicemail, or missed call from anyone at Empire Today. This experience was extremely frustrating and a complete waste of my time. Because of the inaccurate information and poor customer service, I have no interest in rescheduling my appointment. I expected better communication and professionalism.

Title: Avoid Empire Flooring at All Costs - A Costly Nightmare from Start to Finish…read more Review: In December 2023, I paid over $22,000 to have my floors installed by Empire Flooring. Within months, I noticed the baseboards lifting from the walls throughout my entire home. A contractor later explained that Empire installed the quarter round too tight against the flooring, causing the lifting issue. When I called Empire in March 2025, they informed me that my installation warranty had expired just three months earlier. Even worse, I had purchased a $2,000 extended warranty, which I later learned only covers accidental damage--not installation errors. Absolutely unbelievable. That alone was bad enough--but the story gets worse. After a kitchen flood damaged about 200 square feet of flooring, I paid $3,600 for repairs. In the middle of the repair, the installation manager abruptly ordered the crew to leave, claiming that my original flooring was installed incorrectly and that my continuous flooring layout violated the manufacturer's warranty--even though Empire themselves installed it that way! He insisted that they would only proceed if I agreed to add five transitions in doorways and an 18-foot transition strip across the middle of my great room. When I refused to accept that ridiculous "solution," they walked off the job. After multiple complaints to corporate, Empire finally offered to replace all my flooring for $10,000 since they no longer carry my original material. I agreed, set an install date, and took off work... but no one showed up. The sales rep stopped responding, and now, as of October 2025, I've lost two days of work and still have no completed floor. I've given this company every opportunity to make things right, and they have failed miserably at every turn. If you value your home, your time, or your sanity--DO NOT hire Empire Flooring. I wish I never had.

TileTek

(8 reviews)

Pros & Cons for TILETEK doing our tub to a walk in shower…read more Pros Rob came on time for our estimate. Very pleasant guy. Looked at the 'job', he emailed estimate that evening a very accurate, cost of everything going line by line. We had requested a start date for the job, no problem. He told us how much tile would be needed. We ordered from Home Depot. Rob had it picked up . On start day a crew showed up, as some of them started ripping bathroom apart. they also put down a 4' wide paper walk way so they weren't making a mess from bathroom to door. Super nice crew if I bothered them with a question they actually explained what they were doing. WOW I liked that. When the last guy left everything was cleaned up by them. TI LETEK is a 5 star operation, great crew of guys from top to bottom, CONS Picking out wall & floor tile.

For a second time, Rob has delivered another great service experience. First, he was referred to us…read moreby our realtor when we moved from out of state into our new home. His team installed LVP flooring in every bedroom and closet in a 2,800 sqft home. He helped us with this project before we moved so that it could be finished quickly before we moved in. He helped us find a great flooring option with sample photos and kept communicating with us throughout the project. The second project was much smaller with some tile grout repair in our secondary shower. His team got us scheduled quickly and arrived on time. The quote was very reasonable but the pro finished it in less time than estimated saving us quite a bit of money. Without hesitation, will use him for future projects and would recommend them to others. They're smart, professional, and care about their customers.

The Handyman of North Florida

Pete can do it all. He takes personal pride in all of the…read morework he does. I am a property manager and I have used his services at least 50 times over the past few years. I have recommended his company to many friends and associates in the real estate repair business and every one has thanked me repeatedly for the referral. He has done exterior repairs, interior repairs, remodeling foundation to roof. Thanks Pete!

I had Mr. Minko put in a water treatment system in my house four years ago... Full house drinkable…read morewater, but we also chose to add a reverse osmosis to the kitchen sink. This thing is operated flawlessly for almost 4 years now I got a better higher quality higher system all custom plumbed and tested. We couldn't be happier my family, especially my wife is very sensitive too hard water, especially her hair... Peter Minco & his recommendation for a water system literally changed our lives. thank you very very much.

Florida Custom Floors

4.3

Florida Custom Floors replaced our carpet with engineered hardwood in 3 rooms and did a great job…read more Jacob was knowledgeable and responsive and got us a great price on materials. The floors look exactly how we envisioned! We will definitely use them again for future projects.

From the very first moment I reached out, Jacob was incredibly responsive and easy to work with. He…read moreshowed up exactly when he said he would to provide the quote, which was fair and very reasonable. When it came time to do the work, he arrived on schedule again and got right to it. The repair was on our 11 year old tile floor, and the quality of his work was outstanding. You truly cannot tell where the repair was made. It blends perfectly with the rest of the floor. He was friendly, professional, and clearly takes pride in his work. When the job was finished, he left the area absolutely spotless. It's rare to find someone this reliable and skilled. I will absolutely be hiring him again when we start additional work on our house next year.

Flagler Floors

(2 reviews)

Very professional, competitive price, great communication, and will use again for any of our flour…read moreneeds. Joe was very responsible, always showed up on time, and takes pride in his work. Call him for an estimate, you won't regret it.

Flagler Floors offers amazing quality and work. The best value and customer service I have ever had.read more

McAlister Carpet Company - carpeting - Updated August 2026

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Chris Smeraldi and Jessica Smith provided my wife and I with fantastic customer service, they…read moresupplied us with extensive knowledge pertaining to there gallery selections and lead us to the now new beautiful floors(lvp) in our home. Thank you again Chris and Jessica! We will be sure to be back soon for our future renovations and we will be sending all our family and friends!

We had floors and baseboards replaced in our entire home. We had some hiccups during installation,…read morebut once Mike (sales manager) got involved he went above and beyond to get everything corrected, and quickly. He has provided us with some of the best customer service we've ever received - responsive, professional and friendly. The install crew that corrected the issue was skilled and professional and also very friendly. We highly recommend Mike and Carpet One!

Hester's Abbey Floorcoverings

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These are the people you should choose for flooring needs. I have been a licensed contractor for…read more over thirty years and have found trust and honesty to be the most important items in selecting any business or sub-contractor for a project. Scott and his people are both. From personal experience with Scott I can recommend Hester's Abbey without reservation. They will have all of my flooring business in the future. WC Fowler

I'm so happy with our new kitchen floor! Scott (owner) helped us select beautiful Pergo flooring…read moresamples. After carefully evaluating, we chose a very light pattern that resembles marble with brown and gold in the design. Tom and Jessie are friendly seasoned local artist-professionals. They worked non-stop until their lunch break, removing both current and past two floors. They cleaned up all the mess and carried off the old flooring. Our quarter round was badly worn, so they replaced it with oak stained brown that perfectly highlighted the cabinets. We're delighted that they will be installing our new carpeting in early January. Highly recommend our neighbors, (Good value, trustworthy folks) visit Hester's Abbey.

James Flooring

John James and his team have provided us with professional flooring services. We first found them…read morebecause Mohawk carpet is made with corn fibers and isn't affected by chlorine, a necessary quality for our soon to be installed pool. We worked with John and Daniel to have carpets installed in the bedrooms and a beautiful stone floor throughout our common rooms, with minimal grout (1/16")! I admire my floors every day!! Then, they tiled our masterbath shower, floor and walls. Now we are looking into pavers for our back yard. Both John and Daniel have become our professional consultants when considering home and yard improvements. I respect their work and highly recommend their services!

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Anthony and his team did an outstanding job replacing all of the flooring in my house. His crew…read morewas professional, on time, and friendly. My floors are AMAZING, and I would recommend this company to anyone doing flooring.

Yesterday and today the floor of my house was transformed into a beautiful, modern waterproof vinyl…read morebeauty. Tony and Adam work professionally, are considerate, respectful hard working young men. The job is perfect and Mr Burt is a delightful businessman. We are so happy we selected this company!! Thank you s

Hasty's St Augustine Flooring

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I checked various carpet options in StA & went with Hasty's as I REALLY liked the Mohawk Smart…read moreStrand Green Certified low VOC and other appealing features that they offer. The salesman Nathan & measurer Phil did a good job of covering the basics & following through with detailed estimates. Their installers are in-house and Travis & Gene did a very good job of installation & clean up. This carpet truly has extremely limited off-gassing & even "new" odor was gone the next day. I went in to pay the balance & asked for any carpet info in writing, I did not get it, but I did receive a bottle of carpet cleaner for this type of carpet. Travis stated if there were any installation problems in the year to call them. As a long-time established family local business I shall rely on his word. Although some of their fees are higher, I would definitely use Hasty's again.

Hasty's is fantastic. Awesome selection, great service, quality, expert advice, & installation…read more Hasty's exceeded my (very high) expectations.

Davis Floors

We hired Davis Floors to re-carpet the interior of our 43 foot boat. He was professional from start…read moreto finish, recommending materials and methodology for the job that would work the best for our situation. When he encountered issues, he informed me immediately with a plan to "fix" it. He was clearly interested in his quality of work and the customer's satisfaction rather than sticking to a set schedule for a better financial outcome for him. My husband is a perfectionist and he satisfied every one of his goals in this project. When he left, the job was perfect and we had absolutely nothing for him to address. If you want quality work and not interested in how long it takes to get it right, hire them.

Completely Floored Installations

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Flooring and More By Austin

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He asked me to provide photo evidence of my issues. Well legal advice requires me not to share the…read moreevidence until the case is in front of a judge. But I can share mugshots and evidence of everyone else's experiences.

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Italy Tiles and Marble

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I had a great experience working with Brian to pick out the perfect shower wall and floor tile for…read moreour guest bathroom renovation. He worked with me for a couple of hours looking at pictures, suggesting different tiles and also providing ideas for hardware and shower niche and overall bathroom design. Brian has an excellent design eye; you can tell he loves his job and helping clients find exactly what they want. My tile was ordered on a Monday afternoon and was ready for pick up on Friday. I will definitely return to Italy Tiles and Marbow my next project!

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