Our grandson's game ran late and we popped in about 10 minutes before closing (thinking we still had an hour). The staff were friendly, kind, and polite. Never acted like we were a burden at all. read more

The food is good but the service is amazing the kid that work there are so respectful and so sweet

Food is never made to par, always cold and sometimes moldy! The management needs to get it together, also they need to learn to clean! Do not let your kids work there please! read more

Such a amazing place to eat, always clean and fast ordering, the jalapeno turkey crunch is so good !!!

We're here working this week and Andrew's and we all went to lunch at McAllister's. It was absolutely amazing. I had a salad with strawberries, blueberries, and candied pecans and it was wonderful. The service was impeccable. The ambience was great. read more

Delicious food and friendly service in a clean restaurant I stopped here for lunch on a road trip. The food was wonderful. Everything was hot and looked like it does in ads. I would highly recommend this McAlisters location. read more

This place has really gone downhill in the last year or so... Due to the sewer smell inside the establishment nearly every time, We always order on the way. Another reason is because the service here is so slow. 35 minutes to get a choose 2 meal seems a bit excessive. Some of their workers are not friendly at all. However they still have fairly decent food. read more

Really disappointed in the chicken salad sandwich we received as part of a Choose 2. I would not consider this a whole half of a sandwich. The rest of the food received was fine, but this pathetic little sandwich made me mad. read more

McAlister's Deli - A very pathetic chicken salad sandwich. This is not even half a sandwich for a Choose 2. - Delis Near Me - Andrews, Texas

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Good food and lemonade..we ordered a bowl of potato soup..extremely small portion for a bowl

Wow, this is an epic place for sandwiches! Not as famous as NYC's various delis, but lots of variety here and the menu makes it hard to decide. I guess this is why my coworkers never tire of this place when working in Midland. I got the New Yorker Sandwich - a nice warm sandwich with half inch thick slices of pastrami on top of another half inch thick layer of corned beef. Savory and a hint of spicy and oh so good with their rye bread. My choice of side was a chicken tortilla soup that was pretty good - a bit on the rich side but good. They also sell famous sweet teas (peach, wildberry) here - a single large individual size or you can buy by the gallon(!). In fact, buy five gallons if tea and get the next one free! Their wildberry sweet tea was very good - not overly sweet and it had a complex, smooth fruity taste. Hard to describe. For a fast casual sandwich place, this place is real good. They also have spuds, salads, and desserts all at reasonable prices. They even have a sandwich called The Big Nasty and have Shrimp Po Boys. Wished they had one near where I live! read more

McAlister's Deli - Wildberry Sweet Tea. Unless you order by the gallon, this is the individual size. - Delis Near Me - Andrews, Texas

Most of the time I eat at a McAllisters Deli I am pleased with the food. This location in Andrews was very disappointing. I always get the french dip, the sandwich seemed to have about 40% of the meat it should have and the meat was dry like it had been overcooked and the Au Jus was cold and not enough for even half the sandwich. I wish I had not tipped before hand. Won't be doing that again. read more

Wasn't all what I thought it would be. Actually pretty nasty. Slow service and not professional read more

McAlister's Deli - Delis Near Me - Andrews, Texas

I'm sorry, but this restaurant was ridiculous. Brought out my order ICE cold after it had been sitting on the counter for 15 minutes. I insisted that it be warmed up because it was cold, and it came back at least lukewarm. However, the food itself was less than desirable and I couldn't even finish my meal. I saw multiple other customers having issues as well, and everyone was given a cookie for compensation... read more

We were excited when we moved here to have a McAlister's so nearby. And then we tried them. In our first year, we went several times. We used the app to order and then the drive thru to pick up. It was hit or miss. We tried the baked potatoes, but they were dried out and old. Sometimes the sandwiches weren't full of ingredients. After several tries, we basically just stopped going there. read more

Came to Andrews for a basketball game on Saturday. Pretty disappointed in this McAlister location. We completely realize the Texas snow storm has wreaked havoc on our transit system and supplies are low. Menu options we a bit limited which was fine. The ice machine was out of order and the restaurant was dirty. The tables, floors and restaurants were unclean. This caused some major concern with all we are experiencing with Covid. And for some odd reason they were accepting cash only. We will not be returning. read more

Don't waste your time or money at this location, Me and my family recently moved to Andrews Texas and we were ecstatic when we saw it had a McAlisters... but after multiple to go orders going south I regret to say we will not be going back Visit 1 - no gravy w/ the big nasty sandwich , no French dip to go with the French dip sandwich, missing salads, the salads that were in the bag had tomatoes when we said no tomatoes Visit 2- again no gravy with the big nasty, ended up with 3 orders of chili instead of 3 Mac and cheese, no ranch dressings to go with the salads salad also had tomatoes again and the club as well Visit 3 -missing club sandwich had to turn back and get the missing sandwich then when they made it again ,with tomatoes with mustard Visit 4 -AGAIN,no gravy for the big nasty or the the black angus spud , no cheese or bacon to go with the country potato soup Visit 5 -got to the pick up window order was supposed to be ready by 6:02, pull up to the window and the employee informs me that they had mis placed my New Yorker sandwich and my wifes club ended up waiting another 24 minutes for our sandwiches and I ended up with a sliver of a sandwich, mind you I understand the choose two is half a sandwich but what I received was a joke especially considering I waited the additional time for them to fix them "misplacing" my original sandwich Check out the photo of my monster New Yorker sandwich what a joke If you get the urge for McAlister's do not I repeat do not go to this location unless you are able to go to the back of the kitchen and make it your self bc that's the only way you will be able to get the correct order what a joke read more

McAlister's Deli - Delis Near Me - Andrews, Texas

I constantly get reminded why I don't eat here . shitty service and how am I the first person to arrive at the store and people after me get served first makes no fucking sense . Never coming again read more

I've always loved McAlister's, so when I saw it here, I didn't hesitate. The tea is always perfect, I love it! The portions were a bit meager compared to what other McAlister's chains give you. (I ordered take out and got home with a tiny cup half full of soup for my side.) staff seemed friendly and efficient, and the place is big, well lit, and clean. read more

Bread was hard as a rock .... I ordered a French dip and they also forgot the barbecue chips and the place was not even busy read more

GREAT GLUTEN FREE BREAD!! mpressed with how well they are keeping up the boom going on locally. Fast and friendly, and pretty good. I ordered a grilled chicken sandwich for lunch with a side fruit. The chicken needed seasoning but the bread was good. The fruit cup was good considering spring just now started, hard to find really good out of season fruit anywhere. Although though some members of my family aren't fans of Mcallisters, I give it a thumbs up and hope they keep the direction they are heading. Best thing from this visit- I noticed a sign after place my order said GLUTEN FREE BREAD AVAILABLE. I asked for a small taste, and they brought me a toasted slice. I have to say it was the best gluten free slices bread I have tasted!! Wonder if they sell it by the loaf ;) For the friendly and courteous way they handled the gluten free bread request - they deserve a 5 star rating from me! read more

McAlister's Deli - Chicken sandwich and see the sample of gluten free bread on the upper left corner... IT ROCKS! And it's not a rock :) - Delis Near Me - Andrews, Texas

The tea is always PERFECT!!! And the food is always delicious.... However, after eating here often in the evenings I've noticed no antibacterial hand sanitizer... this is a sandwich shop, and deli... 99.9% of everything on the menu is eaten with your bare hands.... the restrooms have pull doors when exiting the restrooms... it's just NASTY having to pull a dirty handle to exit the restroom to only go to the table to handle your food... thankfully they have paper towels in the restroom to use to open the door handles but not everyone uses that little trick.... there's been a lot of dick on that door handle and some large bottles of public use hand sanitizer would be so much appreciated!!!! read more

Two weeks ago I wrote an honest review on the company's website. Poor service, poor food, poor atmosphere. The manager read that review and called me right away that evening. Seems she had an impromptu meeting with the staff that night and addressed my concerns. She then informed me of her crack down and offered me two free meals, drinks and desserts for my honest review. We went back a week later and her crackdown was evident: delicious food, quick service and better atmosphere. I can't go back to add to the original review so I'm trying to do it here. Give them another try - there is a better difference now. read more

Sandwich was good staff was nice. A bit overpriced. But much better than subway. Give it a try.

Just had lunch at the new McAlister's Deli in town. The place was massively busy, but the staff was on top of it. The orders were coming out timely and if there was a hiccup (like with mine) they bent over backwards to make it right. They gave us a free desert of our choice. The food was delicious and a nice serving size for the price. Will definitely return. read more

McAlister's Deli - Delis Near Me - Andrews, Texas

Missing my side & sandwiches were all supposed to be warmed but were served cold. If we weren't in a pandemic I would review 0/5.

The food was ok, but the entire restaurant is filthy! Sticky counters, trash on the floor, and even trash in the window sills. Never going back. read more

Always enjoyed the food here, but the service here makes it 5 stars. Lots of smiling faces, and super friendly, helpful staff. I didn't even have to get up to refill my sweet tea, cause they took care of it for me. I'll be back for sure! read more

I just place an order for sandwiches and salads with sides for 12 employees. The total was more than $100.00. The order was picked up and the McAlister employee was asked if they double checked the order. Yes was the answer. However, when the person who picked up the order pulled around and started checking, she found a couple of missing items. So she had to go back through the pickup line. Back at work, the entire order was laid out on the table and it was discovered 2 more items were missing. I called and spoke to the Manager who gave me a couple of excuses as to why the mistakes were made. Of course they don't deliver so another trip had to be made to pick up the missing items. For crying out loud - McAlister, if you want people to continue ordering lunch from you - please make sure you check and double check the order is complete. This should not be too much to ask for. read more

The New Yorker was very good, Had the Grilled Chicken Salad it was a very good large portion, with a tasty cup of Veggie Chili read more

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In my 65 years, this was probably the most disgusting visit to a chain restaurant I've ever had! At least my server told me that they were out of turkey (at 12:07). I ordered something else. Another couple after me also ordered turkey, and they were not told there was no turkey until after they were seated. They got a refund and left. There was nobody busing tables. 1/4 of the tables were occupied by boxes of meals, apparently for to-go orders. Half of the remaining tables were unoccupied, but had dirty dishes on them. I ended up sitting at a table with dirty dishes. Finally, after waiting 35 minutes for my food to arrive, the girl asked me if I wanted her to remove the dirty dishes. REALLY? Was she stupid enough to think I wanted them there?? Of course, she never bothered to wipe off the table, nor did she even offer to. I noticed that the serving window was packed with food waiting to be served. It appeared that the only time anybody bothered to deliver food to customers was when there was no more room left for the cooks to put more food on the counter. It was very apparent that there was no manager on the premises. Clerks kept taking orders, cooks kept cooking, and customers were totally ignored. At least the food tasted pretty good when I finally got it. When I finally finished eating, the to-go boxes were still on the tables, preventing customers from sitting there. I've been disappointed in other McAlister's restaurants, in Midland and San Angelo. It is never my first choice, I only go there when other places are packed or a companion insists on eating there. This was far worse than previous bad experiences. read more

Slow, preoccupied service. Stood at the counter for several minutes before an ill mannered, impossible to understand, finally acknowledged that someone other than himself existed in the universe. Thermostat set to "Meat Locker, music volume set at Madison Square Gardens. Food took forever to arrive. Not impressed at all. read more

Numerous times they have left items off of online order. Every time I go to pick up order it is still being made after called in or ordered online. Today I ordered online (10:25am) to be ready at 11:00. I go through drive through wait 8 minutes on car in front of me. Then get to window to wait 8 more minutes. During this time I counted 4 workers standing with drinks in the hand as I watched the window lady go get my soup and broke chips together and bagged. Then when I asked what the purpose was of me ordering online if it wasn't going to be ready her response was we just opened. Then change all the hours of operation to open at 11 and not at 10:30. Just looking in today looked like no one wants to work but everyone wants to get paid. Service is getting poorer and slower every time. read more

The only reason this store gets 2 stars is because I like the sweet tea here and I have always enjoyed McAlister's since 2005 in various locations across the southeast. In town for work, looking for something seni-quick. Bad choice. Not only is this store the slowest I've ever been too, their systems crash while waiting for our food. Store is crowded with people but honestly I can't figure out why so many stay for the experience. The only reason I stayed is because I was next in line. Lesson here is: save the trouble and just go to Taco Villa/Texas Burger instead. read more

I do not like this place i asked for certain things on mine and my familys orders they gave mustrd and five other foods we did not order

McAlister's in Andrews is iffy. Order soup to go, you get maybe half a container full. Sandwiches are sloppy and look thrown together. Dining in, depends if they have more than 10 customers, they can't handle it. Slow, slow service, food is not hot enough. Place is dirty. Think they have trouble keeping help. McAlister's in Odessa and Midland are both much better. read more

If I could give it zero stars I would! Stood in line for over 30 minutes . Then they brought out partial order and kept telling me the rest of order was coming out . This is after another 45 min wait for food. Then the kid visiting with his friends that is suppose to be in the back working tells me it will 20 minutes for potatoes again something that should have been addressed 45 minutes ago. Ridiculous service! People coming in that ordered to go as well that they didn't complete orders correctly. Worse Place I have ever been! read more

I worked at a restaurant during for a summer in high school, so I'm all for giving younger folks the opportunity to gain essential work experience. However, if I had ever acted the way these employees did a few weeks ago, I would have been fired immediately. The moment we walked in the door we were both being rushed and being neglected at the same time. It was my first time since before Christmas back in 2014 that my family came to this location, so I had a few questions about the menu and none of them were answered. Blank stares and snappy responses. Sure, you're busy- I get it, but I'm also a customer that deserves at least a little respect. I'm super thankful for the grown adult that took the time to clean our seating area and for apologizing about the mess. They deserves a raise. To the youngins at the counter, I asked for a togo box, not for you to do a backflip. I spent almost 50 bucks on lunch, so I don't think it would have killed you to hand me the box with a smile on your face instead of throwing it at me with your attention directed at your coworker. Customer service basics need to be addressed here before I will ever go back again. We didn't receive one thank you, a smile, or even the slightest bit effort from anyone but the nice employee that cleans tables. read more

This place is pretty new still. Hasn't been here too long. But the you get the welcome of like it's a grand opening. The place is clean. They are always trying to go clean tables. During lunch time this place is packed and during supper time it can get a line out the door. It's a healthy place to eat and the portions are great. I like that they have great service. The manager goes out often and looks around and jumps right in to help out. They have a drive thru but i like sitting down if I can. The drive thru works great when I'm in a hurry. They sell their tea by the gallon. I like getting their half sandwich and salad. I change up the sandwich sometimes and for a dollar more you ca get the seasonal salad special. Half potion but worth it. I know that McAlister's Deli is a chain. But they are very consistent with their products. Food taste great and comes out as fast as they can. It's not fast food. It seems that way. But they actually take their time to make your food right. Great Job definitely a place to go. The New Yorker and A salad is great. But if you are really hungry choose a spud. They Are big and filling. read more

Want a disappointment, get use to eating at McAlisters in Midland then eat at the one in Andrews! They say they are just short handed! Well that's not the paying customers fault. When I order I expect to get what I pay for. If you can't deliver then don't open your doors. Tea was good though read more

I love McAlister's but this location is dirty. Really needs a good cleaning and just over all take better care of the restaurant.