I had to get a crown a few weeks ago, so I scheduled an appointment. I had the dental work and a…read moretemporary crown put on and was scheduled to get the permanent crown in a couple of weeks. I had researched same day crowns but I found that they were not as strong as the ones that have to be custom made. The temporary crown was very strong and never came off. Dr Castillo fitted it just fine. Today I went back for the permanent crown. I opted to not have any pain killers and I didn't even need them!. Dr. Castillo did a wonderful job and made sure that my bite was correct. He is very meticulous in getting everything just right. Thanks to this dentist office for always taking time to explain everything. I am no longer afraid of going to the dentist!

I went to Dr. Castillo for SEVERE pain of a broken tooth that I let get out of hand because of…read moredental anxiety. The staff understood my hesitation and did everything to keep me calm. At intake, the nurse that took my X-rays explained everything and even kept my mind preoccupied by making side conversation and making me laugh. Once I was evaluated and spoke to Dr. Castillo he explained my options and how he would like to proceed. He explained my options and prescribed a heavy antibiotic and stronger pain medication because my infection was severe. After a week of medication, I was scheduled for an extraction and the staff continued to provide the best customer service. The front office kept me calm and the nurse checked on me regularly as I took a sedative for the anxiety. Although I don't remember much of the procedure, the healing process has been easy. I had minimal bleeding, minor pain, and almost back to normal 2 days later. I will continue to visit Dr. Castillo and his staff! I feel so much better about dental visits.

They lied about me needing a cavity filled I found out I had no cavity by an other dentists . I…read morealso had a wrong crown put on very dishonest dentists don't recommend this place .

Good experience. Relaxed. Waiting room is really nice and the staff is also chill and friendly.read more

I went to this office for a consultation. I needed a retreatment and a root canal according to the…read morex-rays. The reason I came to this place is because I see that commercial late at night and figured I would give it a try since it's near my home. For me it is important that a office is maintained and that the front desk are friendly. Also, that the DDS makes me feel comfortable and safe. The front desk don't greet and don't say "thank you..." The room I was in had a water leak stain on the ceiling and a light fixture was a bit dangling. The trim of the door was rotten. When the DDS came in, his handshake was soft, LIMP. He doesn't look into the eyes and seems to be bothered by questions. He was probably in the room for under two minutes. The assistant (a sweet young girl) gave me the treatment plan and expressed that the DDS takes about 15 minutes for a root canal. NO THANK YOU. I ended up going to a SPECIALIST (endodontist) for those treatments. For this reason I give this place a low rating.

My wife had a molar extracted; next day another molar broke and I called immediately and asked the…read moreoffice to check with the doctor. They wouldn't and made another appointment. Dentist suggested a bridge costing some $3200. But they wanted cash, won't accept credit card or check. I had to go the bank to pay them; this was supposedly for a 10% discount. When I left the office to get the cash they told my wife if I'm not back in 15 minutes with the cash, it will be rescheduled. So rude. I have been a professor for 50 years at UTRGV and I educated nearly half of the graduates here. I was so humiliated. Prof. John P Abraham Ps I have no complaints about the doctor, it's office staff so rude. Why would they need currency, not a check?

I had to change providers due to billing and scheduling issues. The front desk attempted to charge…read moreme for X-rays even though my insurance clearly shows a $0 copay for X-rays. When I asked whether the X-rays were truly necessary, I was told yes, despite them being for preventive purposes or to encourage a procedure involving drilling in my jaw, which I do not consent to due to prior surgery.

the clinic is very nice & Clean.. outside is look ok. people in the counter are friendly & nice..read more

Dr. Zacarias is hands down the greatest dentist I have ever had. The moment you walk in, his staff…read moremakes you feel welcomed and absolutely wonderful. Dr. Zacarias is very professional, kind, gentle, very methodical in his work and every single minute you can tell he is in good spirits doing the best to get an extraordinary job. I am very comfortable I am able to trust him every time I have to visit him. I definitely recommend him as as always going above and beyond. Thank you so much! Pamela Montemayor

Not trying to sound cliche or commercial, I honestly do not even have adequate words for the…read moreexperience that we had with Dr. Zacarias and the entire dental staff. My 4 year old daughter had her first visit and it was a magnificent experience for both of us. I was referred to Dr. Zacarias... I was hoping for the best, but I was still anxious and skeptical. Within moments of meeting Dr. Zacarias , I felt 2000% sure we were at the right place, that he would take care of her... THE RIGHT WAY. I will never take my child to another dentist. I truly feel so blessed to have been referred to him. He is absolutely wonderful, an angel. He will take care of your children. He will make sure they are healthy. He will take care of their teeth. He will make sure you trust him, that you understand everything he is doing. He walks you through everything. Sounds hard to believe, doesn't it?... but it is the truth. Thank you so very much, Dr. Zacarias, You are a blessing. I cannot say it enough - THANK YOU!!

My beautiful smile is maintained by the wonderful Dr. Baek, and knowledgeable hygienist, Noah. I…read moregot checked in quickly by the front desk staff, got my films taken, and then escorted to my room by Eric, where I was explained the type of cleaning I would get. Once my cleaning was completed, Dr. Baek came in, and did a filling for me. The entire time I felt at ease knowing exactly what was being done, and what I could expect. I cannot recommend Top Dental enough! They are also open on weekends, which is extremely convenient since I work during the week.

Dr. Baek, Noah and the entire Top Dental team is top notch. They care about their patients and use…read moremodern technology. As with most people, I was scared to go to the dentist, but the team at Top Dental me at ease, and Dr. Baek makes sure you are comfortable and does not like. If something is going to hurt he will tell you in advance.

I moved from San Antonio and went to Dr. Baker for the first time for a yearly dental cleaning and…read morex-rays with dental evaluation that I have to say was very thorough. Dr. Baker explained everything I needed to have corrected which included to crowns on my back lower molars. I had the two crowns finished today and I could not be happier. Excellent dentist and friendly staff. The dental assistant had the most calming voice that helped me considerably, since dental procedures tend to make me nervous. I'm also always seen on time and the office promptly billed my insurance. If you want a dentist with years of experience, I highly recommend Dr. Baker.

I called my fellow community garden member when my front tooth snapped but had never before been to…read morehis office. His wife, daughters and professional, friendly staff made for a wonderful experience. And I'm beyond happy with Dr. Baker's work! Highly recommend.

Doctor Beck explained the condition of my teeth very well while showing me my x-rays. The…read morereceptionists were very nice, and the dental hygienist (Grecia) cleaned by teeth quickly and well. From start to finish, the process (without fillings) took 1.5 hours. There was an (understandable) attempt to up-sell me on my cleaning by adding fluoride ($47), which is obviously already in toothpaste and water. I asked if that was optional, they said yes, and I declined. I needed a second appointment (due to Dr. Beck's busy schedule that day) to have my filling completed. There was a touch of miscommunication about what time/day that would be, but again, the attitude of staff the entire time was to accommodate my schedule, not their own. This review is specifically with regards to the Brident Dental & Orthodontics establishment on South 10th Street in Mcallen, TX, not North 10th Street.

We have been waiting for almost 2 hours for a cleaning!!! This is unacceptable!! Never coming back!read more

Great experience! Great staff and all procedures were done with a lot of care…read more The office is a little pricey, but they respected that I couldn't afford all the procedures that they recommended like Invisalign. They gave me 3rd party lender options, but thankfully, they didn't pressure me too much to add on Invisalign. They really try hard to make a good 1st impression, and so far, it's been going well. Hopefully, my relationship with this dentist office continues to be positive.

I had a very disappointing experience at Lakes Family Dental today…read more I scheduled what I expected to be a routine exam and possible cleaning. After my X-rays and photos were taken, the dentist discussed my treatment plan while there were four other staff members in the room. I found this extremely uncomfortable and overwhelming, especially for a private healthcare discussion. Afterward, I was taken into an office to discuss costs. Instead of focusing on my immediate concerns, I was presented with a treatment plan totaling nearly $9,000. It felt more like sitting in a sales office at a dealership than being at a dental appointment. When I explained that I only wanted to pay for today's visit and was not interested in moving forward with the proposed treatment at that time, I felt pressured to finance the procedures and repeatedly asked why I wasn't proceeding. The interaction became even more upsetting when a manager made a comment along the lines of, "Well, it's your health, not mine. You're the one with six cavities." Regardless of the condition of a patient's teeth, no one should feel judged, pressured, or shamed into making a financial decision on the spot. I left feeling frustrated, embarrassed, and in tears. I understand dental treatment can be expensive, but patients deserve to be treated with compassion, respect, and without high-pressure sales tactics. Unfortunately, that was not my experience here. Also, the manager said I owed $126 for today's visit and then after I said no after everything; she claimed I owed $315 and that my insurance company would send a check of difference. I've had my insurance for 2+ years and I've never had that happen anywhere I've been. I'll definitely be reporting them if I don't receive my check in the mail.

Service was exceptional, from the staff scheduling my appointments to the excellent work the…read moredentist provided. Two weeks ago I had a cleaning done and it was the first time in a long time that did not feel any discomfort on a cleaning. Today I had three fillings done and it was no exception. The service was excellent and fast, and again no discomfort what so ever. I can honestly say now that I enjoy going to the dentist. I seldom write any reviews on anything, however I felt this merits one. I highly recommend them.

From the owner: McAllen Dental Care is McAllen,TX's premier dental practice. Our dentists are very highly trained…read moreand participate in on-going dental education. Because of our dedication to ongoing training, we are able to give you the most gentle and up-to-date treatment possible in dealing with all aspects of dental care. The same is true of our dental assistants, dental hygienists, dental technicians, and dental therapists. We pride ourselves on having the most gentle and caring dentists in the area, and our highest priority is, and always will be, providing the highest-quality, most up-to-date dental care, great service, and affordable prices to our patients.