I have been working with Daniela for two years. She has been great getting my properties rented…read more She is very professional and the communication is top notch. The reporting keeps everything simple and payments are on time. I highly recommend them if you want a smooth and simple process.

I will not be able to recommend this management company to anyone in the future…read more I engaged Peggy for tenant placement services based on a referral from my agent, who assisted me in purchasing my first investment property in Orlando, as I reside out of state. My unit remained vacant for three months without a tenant or any discernible progress. My calls went unanswered, and I had to repeatedly contact her via text messages, to which she would typically respond two days later. When I brought my concerns to upper management, she attempted to rectify the situation, but unfortunately, it was beyond repair. Ultimately, I had to terminate the agreement. I then engaged a management company that proved to be exceptionally proactive and communicative. They successfully identified a new tenant within a week, and the tenant moved in the following week. It is truly regrettable to operate and work in such circumstances when one cannot conduct business professionally. I have unfortunately expended my time and resources by placing my trust in a central Florida management company that proved to be untrustworthy.

Communication and the way the company continued to circle back to get me the info I was looking for.read more

Repeated A/C Failures and a Broken Maintenance Structure…read more Realty Medics arranged a new A/C installation in 2020. Since then, the system has failed at least six times. This was not an isolated incident--it became the norm. Realty Medics charged $1,050 for an evaporator coil cleaning, yet the A/C failed again within a few weeks. A new property manager later found a contractor quoting $795 for the same work. The deeper problem is structural: all maintenance is routed through Realty Medics' internal process, while the original contractor's information is not disclosed. In my experience, this resulted in repeated failures, higher charges, and no lasting solution. Property owners should have access to vendor information, warranty records, itemized invoices, and independent estimates.

I've been renting through this team for a long time now and have had absolutely no issues. I have…read morefelt supported in our land lord tenant relationship and the team has always been quick to meet our needs. In a world where some leases don't go as planned I have never once felt concerned for my livelihood or rights with their services.

These guys handled the property management for the condo I rent for over 5 years and they delivered…read moretop notch service. Never have I had a property management work as hard for the renter as they do the owner. You won't go wrong with this crew.

For such a large company, I was impressed by the personal service and attention I got from them…read more Property Managers are really business but I was pleased by the excellent service from Nancy O'Bryant and I would highly recommend Homeriver Group.

Don't expect maintenance to fix anything, and if they do, don't expect for it to happen in a…read morereasonable amount of time. I called code enforcement on them because we are living in a house that constantly floods and there's mold. It's been over a month and they still haven't fixed the floorboards in our house that were destroyed by the flooding. Timothy Ennevor is rude and refuses to respond to maintenance requests when they are an emergency. Called the emergency hotline when our house flooded and they said there was nothing they could do for me. Why do you have an emergency hotline if they are completely unhelpful? We had evidence of termites and they have done nothing to fix it. They are also illegally charging us for pest control when Florida law states the property management needs to pay for it if living in a home with more than two units. Very obvious we're being punished for calling code enforcement. Immature and rude staffing. Do not rent with this company unless you want to live in squalor. Was told many things in the home could not be repaired because there was "no money to". Where does my rent money go if it's not to keep the home in good condition? I will never rent with this company ever again. I have records of every communication they have neglected to respond to. Have a lawyer handy if you wish to rent with these assholes.

These people are a scam there's nothing professional about this company once you don't have their…read moremoney they will kick you out of their house I understand it's a contract written but they surely don't care about their tenants if I can give them a Zero review I would they're a joke keep away from this stupid ass company I wouldn't recommend this company not even to my worst enemy as I said before they do not care about nobody but themselves and their pockets run away from this company get you another professional company to rent from

From the beginning I felt like the property manager, Nick, had no issues rejecting your application…read moreif you did not meet immediate expectations for being a tenant. He does not speak on the phone, but feels comforted texting all the necessary information rather than speaking like adults. From when you first apply, the application process takes until you contact them for a viewing the property to even be considered for the property. I had to wait a week to figure this out. Once you tour, they hassle you to get in all your verification information in 3 DAYS or they deny you. Once you scramble like a chicken to get this information by THEIR timing, you still have the option of being denied, EVEN WITH A COSIGNOR, even after all your applications fees, even after your HOA fees, and even after your security deposit. THE ONLY QUALIFICATION THAT I DID NOT MEET, WAS CREDIT, WHICH IS WHY I REQUIRE A COSIGNOR. I wasn't notified about the rejection until I got to the HOA approval process, from which I was notified I cannot be approved because I have a cosignor. I wish this information was granted BEFORE I applied to Alfano Property Management and BEFORE all the required fees they made me pay. On top of that, they don't even know the facility companies who run the associations on their property, falsely providing information that is not relevant to the current tenant. All this to say that if you don't have a 750 credit score when applying to Alfano Property management, don't bother because they treat you like an orphan who can't get adopted. This manner is timely and I have wasted an entire month dealing with this management company. The only professional I spoke to was Dominic, the owner of the company.

I left 1 start because theres not a 0 star option. I would…read morelike to start with this. I was in the Army for about 10 years and I dealt with plenty of property managers and this by far the WORSE experience ever. to the point that I dont want to deal with property managers ever again. Kim You charged me for stuff I know for a fact you don't do. You charged for seeds for the grass that grass was trash when I moved there. And still treat it but that grass was already trash there's No seed that can repair that nasty grass. You also charged me for "cleaning" when I got the house that house was nasty and dirty, I sent photos I have proof the carpet was trash the house is trash just like you do business trashy if we can even call that a business very unprofessional and cheap property management. You Kim, you are very cheap and very unprofessional You Don't even have a place to take care of clients thats how cheap you are. I'll make sure at least 100 customers don't go your way. I promised that. Please run AWAY from this SCAM property manager they will do anything within their power to retain your deposit money without any reason.

I seen a rental home that I liked on trulia.com and was contacted by Kim Cochrane to schedule a…read moretour for the home on elitepropertymanagement.com while browsing their site I seen another home that I loved even more and scheduled a tour. Along came my 18 year old nephew and my 9 month old son. Before going into the home, Kim Cochrane states "Do you want to leave the baby outside with him? (My nephew) People usually don't bring their babies." Very rude and first red flag. Families go to see homes together all the time? Second red flag I was rushed through the tour after 10minutes of looking around she turns off all the lights and locks the doors. I had to ask her to reopen so that I can at least get a video. I leave her with the $60 money order for the application and $2095 personal check deposit to put the house on hold. I get home and apply for the beautiful home. So, she calls me the following day and tells me I didn't get approved for the house. She said it's bcuz they "can't verify where my income is coming from" (her exact words) MEANWHILE I provided her with business bank statements as well as personal bank statements all going back 6 months and two years worth of tax returns LOL I asked her what else can I provide her with she tells me "the answer is just no" she's a joke! I'll keep looking that place wasn't meant for me. Edit: She just commented some excuse about "policy" lol if that is the supposedly policy Kim, why was it not mentioned prior to showing? Or at showing? Btw her demeanor has completely changed now that the public is watching. She was extremely rude in person as well as over the phone. I even called my family and friends after because I was just in shock at how rude she was. We definitely will not be going through this company being that she's the "owner" BEWARE!

Great company. They take care of their clients and are a pleasure to work with. I have a 30 unit…read moreapartment building in Apopka Fl. There was a lot of deliquency going on here & Maple Management has worked with 100% of the tenants here to get us back on track.

From the owner: Maple Management LLC offers reliable, long-term property management services designed to maximize…read moreyour investment's value. From tenant screening and lease signing to rent collection and maintenance coordination, we handle every aspect of your property with care and efficiency. Our experienced team ensures consistent communication, reduced vacancy rates, and tailored solutions to meet your unique rental needs. With a flat, low monthly flat fees. We provide seamless property management that delivers peace of mind and long-term success — without breaking the bank. Let us handle the day-to-day, so you can focus on growing your investment.

For those that don't know, 407 is a sister company to Central Florida Property Management, which is…read moreanother fantastic firm. Both are headed up by Steve Simpson, but I will focus my discussion on my realtor, Peggy, whom was fantastic throughout the process of selling my rental property. Offering a wealth of knowledge and skill, she did a fantastic job of diligently working with me to explain every step of the way, without being overbearing or pressuring me. She advised me on the best time to sell my property, kept me apprised of the costs throughout the process (effectively my biggest concern), discarded offers that were unreasonably low and not worth my time, and persistent for a good 3 months before we finally found a buyer at a price point that hit about 90% of my criteria. Thanks to 407 and Peggy's hard work, we were able to be alleviated of the credit burden an unwanted investment property brings and we left the sale with enough money to put towards a home that's just for us! I would strongly recommend them if you are either in the market for a highly competent property manager or a seller's agent.

Absolute best service I have ever received. I can't say enough about Ryan and the staff at 407…read moreProperties. Very professional, efficient and knowledgeable. I have worked with them several times and each and every time they go above and beyond to exceed my expectations. Thank you again for all you do.

I recently had the opportunity to speak with a representative at the front office, and I would like…read moreto share my positive experience. I was attended to very kindly and professionally. I am very pleased with the changes made by the new administration, especially the implementation of clear rules regarding waste management. It is evident that the new management team is doing a great job. I would also like to express my appreciation for the staff member who assisted me--a Puerto Rican woman who speaks both Spanish and English. She demonstrates excellent customer service, always attentive and willing to help with anything needed. Thank you for your continued efforts to improve our community.

Another issue with this place I gave them a $300 deposit…read more Per Florida law when I moved out they need to refund the $300 in 15 days after move out if no issues and 30 days after move out if issues and they needed to be detailed. It's been 50 days and NOTHING from them