Mailing options... I…read moredo have mail I send out to friends on the mainland and using the USPS Priority Flat Rate Box always makes it so fast and easy to send as whatever fits pretty much fits is a set rate as the medium box max weight of 70lbs is quite hefty. With that the box also has a peel and stick closer on each end is a breeze to seal without any additional tape is the best way for me personally and don't let the size fool you as it fits quite a bit of items. All ready to go I had my parcels in the car and since I was in the area decided to find the nearest Post Office which was quite easy though getting in there if you don't know like I didn't is a one way entrance but as it was a mellow day it didn't matter as I walked in and was surprised how spacious it was loved that they also have the Self-Service Kiosk which makes it easy to ship printing out the mailing label as well so you don't have to write on the box. There's a chute there as well to drop your box in but for some reason it was jammed but luckily they were open so I was able to give it to counter clerk but since postage was paid it could've been dropped anywhere but love this convenient location in Kailua. Thank you!

I got a notice from US Postal Service to pick up a prepaid bulk rate priority mail package, with an…read moreadditional $32.00 charge. I drove down to our local Kailua Post Office and waited patiently in line to be waited on by a delightful clerk named "Kauwela" that was manning the entire 4 window counter by herself on a very busy Saturday morning. Her patience, professionalism and consistent friendly customer service, made my wait worth while. There were several customers in front of me that she treated equally with a friendly greeting, patient understanding and exceptional customer service. When my time to be served happened, I explained that I was here to pick up my package, showing her my pink slip that gave instructions to pay for pick up of my package. Kauwela quickly identified that the $32.00 fee was excessive, because the top flaps had a slight gap when taped together. She then removed the $32.00 fee explaining in detail how to insure this type of fee would not take place in the future by making sure the package is secured with flaps taped together without any gap. How refreshing and satisfying to receive caring, friendly and professional service as a US Postal Service Customer! I hope the Manager of this facility recognizes Kauwela for her commitment to providing exceptional service, going above and beyond her daily routine in treating each customer individually as her most valued customer! MAHALO!

I enjoy going to Kaneohe post office! The clerks are friendly, helpful and fast. When I got there…read moreabout 10:30 pm approximately 4 people were ahead of me, with two clerks. I was served in about 10 minutes or less.

Kaneohe P.O. is STILL hands down da'bes. We still step aside for Kupuna in line so they don't get…read moretired. We still see the clerks having utmost patience with elders that don't understand packaging fees, and the rest of it. They take TIME, never rushing, talking, smiling...and the Kupuna are happy too. The rest waiting in line? NO PILIKIA, no complaints. We still SMILE in Kaneohe, still respect our Kupuna and I pray that NEVER changes, that we never get Gentrified like Kailua--that WAS a beauty, sand blowing over the road, open yards, no security walls, family town. NOT today. Hope Kaneohe stays local! aloha

Went to renew Passport and made appointment ON LINE for 10 am JUNE 26!!!!…read moreForm DS-11 .... Passport pics all done... SIGNED FORM in front of AGENT.. PAID $30 mailing FEE. Did everything required. Thought it was ALL DONE and just wait for new Passport to arrive from DEPT OF STATE!!! BUT NO... DEPT OF STATE Sent us letter that Application did not properly identify the Acceptance Facility or show the SIGNATURE OF ACCEPTANCE AGENT! How STUPID and INCOMPETENT! NOW we have to start all over again with new FORM .. Another PASSPORT PIC and we will go downtown this time and not waste our time and money on INCOMPETENT PEOPLE!

Went to get my passport done. Applied with 2 friends. Workers were friendly and quick. In and out…read morein 15 minutes for all 3 of us.

Since I was working at a local credit union at the airport, I decided to stop by the airport…read morelocation of the US post office to ship out a package to my friend on the mainland. Although the airport location ss is not a regular stop for me (as I normally go to the Kahala location), I do find the airport postal location to clean, service is pretty efficient, and there are a lot of available free postal supplies which you can help yourself to. There is also a self serve kiosk available, if you choose not to wait in the regular line. Parking here easy, as there is a very large private parking lot for this US Post Office location at the airport.

Today the wait and line was ridiculously long. 1 worker too! Was 2 but 1 had to take her break…read moreleaving just 1 person. The line is now 15 plus ppl. I think additional help during these peak times would make everyone's life run smoother. Frustration written on the faces waiting 30-45 min. Some longer.

They close at 12:30pm daily (I believe). Usually only one person but it seems hidden enough that…read morenot enough people know about it so it's not as busy, lol.

Great location, easy parking, quick efficient service. Provided very good service with a great…read moreatmosphere. Recommend this location.

I don't know why people are giving this post office grief. I have never had anything but the best…read morecustomer service there. I lost my receipt and they were able to go back into their history and find the tracking number for me. I was then able to show to a merchant that I sent them an item and it saved me $100. I think for the limited resources that they have the people that are on staff there are very kind and considerate.

Really appreciate and enjoy doing business with the Kaaawa Post Office. We mail lots of packages of…read moreHawaiian treats to family and friends and the Postmasters are always helpful and efficient. We appreciate the mail carriers as well. They're always helpful and friendly. We are lucky to have them in our small town.

For those that work in the downtown area, this location is perfect for and US Post office needs…read more Sometimes the line can be fairly long, especially during lunch hours but it usually moves along at a decent pace. All of the employees here have always been really helpful with any questions I've had. I remember once I had a medium flat rate priority mail box I was sending out and the worker mentioned since it was pretty light, it would be cheaper to send it in my own box by weight. Very nice of him to suggest that. Parking around the area is metered only and there's a lot across of merchant street between merchant and king. The can be full midday but a lot of parkers are in and out of there fast. The one thing I do want to mention for those that frequent this location is that if you drop off "Click N Ship" items here, the drop off window now opens at 0930, not 0900 like before.

I make it a point to visit post offices on my travels. This one was a beauty and it is still…read morefunctioning. I went in and asked if they had the new triangular international Postcrossing stamps. They did. The mail clerk hand-canceled each of my postcards and we had a conversation about San Francisco. I loved the beautiful interior and the old ornate PO Boxes that ringed the perimeter of the office. It is in the King David Kalakaua Building and was built in 1931. This place was one of the highlights of my visit to Honolulu.

Customer service and support, the lady Shaila at the front was so helpful and patient with us, she…read morejust made the experience so pleasant and easy. We need more aloha like this on the island. Thank you so much sister Shaila for your amazing service! Aloha!

Classic Hawaiian service. Horribly rude people who only care about their paycheck and not helping…read morethe people who pay their check. Sometimes I come here during their regular business hours and it is found closed with no one in it. Their inconsistent package deliveries make it so I rarely have a package arrive on time. The post master should be fired in this location and hauula location. Both unqualified horrible leadership who can't serve the locals properly. Bad organization and even worse customer service.