1. US Post Office

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    Kaaawa, HI

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    US Post Office

    5.0 (2 reviews)
    Closed 10:00 am - 12:00 pm, 1:00 PM - 3:30 PM

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    US Post Office

    US Post Office

    3.6
    (61 reviews)
    13.2 mi

    Worst Service. Very Rude. We Opened A PO Box At Aiea Post Office. The Chinese Worker At The…read moreCounter Was Very Rude. He Misprinted Another Customer's Paperwork. He Looked At It And Let It Drop To The Floor. We Asked If We Needed That Document. He Replied With A Smirk "Not Really" All The Clerks Are Rude, A Customer Asked Why The Medium Priority Flat Rate Box Cost $95. It Should Be Around $40. They Started To Argue. The Clerk Started Quoting Bible Verses. The Customer Grabbed The Box And Stormed Out Of There. Terrible Service!

    TBH, this place is hardly ever busy. YES! It has its moments, but for the most part... it's not…read morecrowded! The service is quick and the clerks are ON POINT! They KNOW what to do and they service fast! It is customers who may hold up the line because we may NOT know what we're doing. So they have to EXPLAIN IT TO US. Like they did with us today. And I felt so bad because it seemed like the Clerk Jesse was small kine annoyed with us because we didn't know anything. But it's NOT OUR FAULT! We haven't sent anything out thru the post office in over 10 years! Last time was when my mom WAS alive living Oregon back in 2012. ‍ Last time they had signs and cost posted up for us to see. Maybe I didn't look well but, it would help if they did display it more in the opening area. However, he WAS REALLY PATIENT AND VERY KIND because he did answer all of our questions & helped us choose what we needed. Overall tho, I'd say this place is the best place to come to for mail out things because they're QUICK & not SO BUSY. Ok that's about it. OH! But know the parking in front is kind of small. ROOMY but small. But there is more parking on the BACK-SIDE on the right of the Post Office. So IF ANYONE HAS MAIL TO SEND... COME HERE! Thanks for reading and Happy Holidays!

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    Let The Light Come Through
    Let The Light Come Through
    Inside
    Inside
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    US Post Office

    US Post Office

    3.3
    (63 reviews)
    13.4 mi

    Mailing options... I…read moredo have mail I send out to friends on the mainland and using the USPS Priority Flat Rate Box always makes it so fast and easy to send as whatever fits pretty much fits is a set rate as the medium box max weight of 70lbs is quite hefty. With that the box also has a peel and stick closer on each end is a breeze to seal without any additional tape is the best way for me personally and don't let the size fool you as it fits quite a bit of items. All ready to go I had my parcels in the car and since I was in the area decided to find the nearest Post Office which was quite easy though getting in there if you don't know like I didn't is a one way entrance but as it was a mellow day it didn't matter as I walked in and was surprised how spacious it was loved that they also have the Self-Service Kiosk which makes it easy to ship printing out the mailing label as well so you don't have to write on the box. There's a chute there as well to drop your box in but for some reason it was jammed but luckily they were open so I was able to give it to counter clerk but since postage was paid it could've been dropped anywhere but love this convenient location in Kailua. Thank you!

    I got a notice from US Postal Service to pick up a prepaid bulk rate priority mail package, with an…read moreadditional $32.00 charge. I drove down to our local Kailua Post Office and waited patiently in line to be waited on by a delightful clerk named "Kauwela" that was manning the entire 4 window counter by herself on a very busy Saturday morning. Her patience, professionalism and consistent friendly customer service, made my wait worth while. There were several customers in front of me that she treated equally with a friendly greeting, patient understanding and exceptional customer service. When my time to be served happened, I explained that I was here to pick up my package, showing her my pink slip that gave instructions to pay for pick up of my package. Kauwela quickly identified that the $32.00 fee was excessive, because the top flaps had a slight gap when taped together. She then removed the $32.00 fee explaining in detail how to insure this type of fee would not take place in the future by making sure the package is secured with flaps taped together without any gap. How refreshing and satisfying to receive caring, friendly and professional service as a US Postal Service Customer! I hope the Manager of this facility recognizes Kauwela for her commitment to providing exceptional service, going above and beyond her daily routine in treating each customer individually as her most valued customer! MAHALO!

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    US Post Office
    Long lines brah.  But they have AC and the counter people are nice
    Long lines brah. But they have AC and the counter people are nice
    US Post Office

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    US Post Office - postoffices - Updated July 2026

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