Nothing gets done here! I waited over 2 months for them to get insurance authorization. I called…read moreto follow up a couple of times. I even called my insurance company who confirmed they provided authorization 2 days after my initial consult. The office still insisted they didn't have authorization! I ended up going somewhere else and they got me in and treated within 2 weeks. I also requested my x rays be sent to the new dentist- the office couldn't get that done either.

Dr. Nicole Jenkins is amazing! Very friendly and gentle. Desi is a wonderful hygienist and Brittany…read moreis very friendly at the reception.

I have loved this office. And I have done several recommendations. But today was odd. They are…read morevery streamlined and in doing so I think lost some of the human element of caring. Today I went in for 2 cavities. I'm always nervous about dental work. The workers weren't friendly at all. When I came in no one said hello. I was taken back on time as usual. I tried talking to the person with me and it was like pulling eye teeth so finally I shut up. The thing that took me aback was paying up front.... I didn't understand and it made me feel like I was going to dart out without paying.... wasn't a great feeling. Then the one worker kept calling me dear. My mouth was tired from Being open so long. I needed a break. When it was finally over I left and one worker said goodbye but no one at front desk. No one wants to be at dentist and they should at least say goodbye and thank you! And greet you when you come in. It was if they were all too busy to notice you. I will go back as I think he's very good but staff should be more caring and I say this in a constructive way. I've worked in several dental offices and this was not welcoming. I know the dentists don't want that! It's about human interactions! I felt like a number today

My mother and I have just recently started going here. We have been with Akira Nakada and Bradley…read moreHall. Every time we walk in the staff is very friendly and they always make sure you're comfortable and okay with anything they do to your teeth. They are also very understanding if you need to take a break while getting work done. Overall it is a very friendly and caring establishment!!

Fast Professional Service, Has machine so You don't have to dilate Your eyes. Nice staffread more

I just moved back to town not long ago after experiencing the death of my fiance,and was in dire…read moreneed of getting my glasses repaired. I appreciate the friendly help and service so very much. I had no way to get to the place I originally got my glasses from. So thank you all for the excellent care and I will return for my next exam!

The chiropractor is friendly and gives good service, however the office manager is rude and nasty…read more After multiple appointments in their office in McKee, we had never received a statement and were led to believe insurance had covered the bill. My husband's insurance covered 20 chiropractic appointments per year and he was told when those appointments were finished. So, he waited to make a new one. At no point was any piece of mail or phone call received from these people. Ater waiting and procrastinating, my husband called to make an appointment in Berea for himself and my daughter (McKee is shut down). It's a 30 minute drive and they arrived to a very nasty woman telling them they owed for a year's worth of service and would not be receiving treatment unless they paid $300. My husband should not have had a balance and my daughter had never been told about a copay. The fact that none of this could have been discussed via mail or phone in the year prior is ridiculous. We have no problem paying for service, but were never told what was owed. To be treated so poorly for their mistake was infuriating. We will not be back and i would not recommend these people to anyone while that awful woman, Michelle, is in that office.

wish i could rate a zero!!!! I had an appointment with my stepdad erik, and wasn't informed until…read moreafter we got into the office that we had to pay nearly 300 dollars from the mckee office we used to visit because his insurance had stopped covering his visits and i should have been paying a copay. The issue is that nobody in the mckee office ever mentioned this once and in return we had to go all the way to the berea office and be treated as though we didn't pay this on purpose. On top of all this, the people in the office have no compassion for me and my family at all, infact i've never seen or heard workers be more rude when calling about a billing issue. Me and my family will not be returning due to the disrespect and disregard for our time.

My wellness doctor recommended this business because of the IV Therapy treatment. I scheduled a…read moresame day appointment online and the recommendation email encouraged one to dress comfortably and stay hydrated. While on route my appointment was canceled. Disappointing. However, I stopped in and the representative was very apologetic. It was a very snowy day and the professional that would administer my IV Therapy would be in later. The IV Treatment took approximately an hour to complete. While receiving the treatment, I watched videos on my phone and relaxed. The representatives were attentive, knowledgeable, and friendly. The office was also nicely decorated. I felt very hydrated that day and used the restroom a lot. However, I did feel more energized and had overcome a few symptoms from a recent illness. Definitely would recommend.

Very professional! My husband went in for rosacea…read moretreatments. He was very apprehensive about it but went in anyway.... It was completely pain-free! They have the latest Technology. The staff is so nice.. everything Was so clean and inviting.. A really terrific experience. I personally had a laser treatment done in California and it was so painful!! The Lift Bar and Medspa is where I want to go for all of my treatments from now on!! I completely trust them. Thank you Chelsea and Crystal!!

Absolutely the best physician staff in town! I've been seeing Dr Irwin for the better part of 20…read moreyears (I left the practice for about 4 years after being frustrated with Lexington Clinic as a whole, but NEVER this office), and I've always left knowing that I'm cared about as a patient and as a human being. Dr. Irwin knows each of his patients individually, and he always ask questions to make you feel at ease. I won't leave this practice again!

I went to the big Lexington clinic on Broadway for several years before a friend recommended Dr…read more Irwin. I am so happy they did because I felt like just a number at the big clinic and this place has more of a personal feel. I'm from a small town and this is more of what I was accustomed to there. Dr Irwin has a great sense of humor and it helps keep the visits light. He spends the needed amount of time with you to understand your concerns and doesn't just shove pills at you and send you on your way. The reception staff are nice and friendly and make you feel welcome.

I had the pleasure of enjoying a revitalizing facial treatment and a little "tox" at MK Aesthetics,…read moreexpertly provided by Kaitlynn, during our stay in Kentucky. The experience was extremely soothing and relaxing, with the added benefit of my skin looking fantastic. Kaitlynn was knowledgeable and helped me feel at ease throughout the treatment. MK Aesthetics boasts an impressive range of aesthetic services, including weight loss solutions, fillers, laser treatments, and neurotoxins. If you are located in the Lexington/Nicholasville area, I highly recommend exploring the services offered by MK Aesthetics.

I've seen this place advertised quite a bit and it's really quite lovely - purple decor and white…read moreaccents. And the idea is a fast but still well done facial. They offered me water or a blanket when I went in, and they sanitized everything. Literally watched the esthetician clean down the whole counter where the previous client had been. Generally, they do a double cleanse and can focus on your various concerns like acne. They ask about reactions and allergies to get an idea of what products to use. Extractions and some other treatments like dermaplaning are extra, and sometimes you get to go to a private room for your facial and treatment (those can run about $75 and up). Shout out to Paxton for being so helpful! The only concern I had is my skin had a teensy reaction to one of the products used, but that could just be from introducing a new product.

I'm very much a girly girl. I love all the things--mani/pedi's, massages, and of course, facials!…read moreThis place popped up on my Facebook feed a few years ago and I HAD to try it out and I'm so glad I did! Fizz specializes in quick bar facials, designed to get you in and out in about half an hour. The estheticians are super friendly, knowledgeable and do a great job loving on your skin. I'm a Club Fizz member which means that I get a monthly facial, discount, and other perks. It is definitely worth looking into--if there's a month that you can't make it, you can bank it and get two in a month or gift it to a friend. Love it!