Alex did a great job getting the Ram I was looking for... very professional and would recommend him…read moreas a salesman

Walmart told me I had a great battery because it was new but charged me $ zero!. they charged me…read morealmost $200 to tell me I had a good battery. I called them five times, NO REPLY!

I sent the following to Jimmy Smith Buick gmc on 12 Jun 2024 using their contact form on the…read moreinternet.  I have not received a reply as yet. I have a 2004 leSabre with right at 106 thousand actual miles on it. A while back Jimmy Smith said I needed some major engine work done. They did the work and my gas mileage went from 400 plus miles per tank to 300 - 275 miles per tank. I carried it back to them and was told I had a gas leak that they repaired and I had to paythem for doing. wonder if it was result of the engine repair work? I must still have the gas leak because my gas mileage has not improved. I have told the service personnel at least three times and they act like they are scared of it. This past Monday I brought the car to them because the front passenger window would not go up. I was told that they had to order the parts, they would call me Tue when the parts came in. They also said the speaker cover was left off and would be put back on when the window was repaired. Tues at about 12:30pm I called and the lady said oh yea the parts are here, I said I'll be right there. I live in Harvest. At about 3:30pm we were told it was ready. We paid $458.58 (parts were $171.17) and left. When we got home i noticed a hole in the speaker cover, it is about one inch square. I want to know if this is the Jimmy Smith standards? Is this the service I would get if I had a new Buick or GMC. My car is almost 20 years old making it close to time for us to get a new car, But do I want to get it at a place with these standards, I don't think so. I know I should have found the hole in the speaker cover before we left there But if you choose to answer my concerns I would love to read or hear it. I have posted this several times and in diffrent places and i have heard Nothing from Jimmy Smith. I am about ready to buy a new car but I doubt it will be a Buick from Jimmy Smith after this experience??? Update as of 15 Aug 2025:  I had a problem with the car. I found a mechanic and he replaced the ignition modules and coils.  This is something the "major" work jimmy smith did should have included.  It runs like a new car now. I am hoping I get the 400+ miles per tank again. Thank the Good Lord...

We are long time purchasers of vehicles from this dealership, Jimmy Smith GMC. Our 2022 GMC Sierra…read moretruck still under warranty, would not start. OnStar hauled it to this dealership Monday morning and as of 4:30 pm today, two days later, they will not try to determine what is wrong with it. They say it's a work in and will not tell us when we can expect it to be fixed. We are long time customers and this vehicle is under warranty and should be given more priority than this. We will not consider buying another vehicle from this dealership if this is the way they treat long time customers.

I cannot say enough good things about Rocket City Motors! Dan and his father were amazingly kind…read moreand accommodating while purchasing our car. The financing was hassle free. The car seemed to have no troubles, until the sixth day (a Sunday). We had noticed that the car was having troubles starting and while at a family friends house, the car died and would not turn over. I called the dealership and got a voice mail (they were closed. I had the car towed to my house and was gearing up for a fight. Dan called me back completely apologetic, and offered to reimburse me for the tow to my house. That Monday he located a mechanic close to my home, (we live about 45 minutes away from Athens) and arranged to have it towed and fixed at his expense. The mechanic took longer then promised and Dan called me every day to assure me that he was doing every thing he could. In the end the issue was resolved with no added expense on my behalf. Dan has continued to go above and beyond and I will be buying every car from him from now on.

This is a extremely terrible TERRIBLE company to buy a car from. Today we looked at a 2003…read moreVolkswagen Jetta Wolfsburg edition that we've been in contact with them for about a week, maybe two on. Dan, the owner, was very nice and polite, at first, to talk to, his father was even nicer. All of that politeness coincidentally fell off when we took the vehicle to an actual mechanic. Dan noted that the car has no A/C and that they had parts coming in to fix it (not a big deal for me personally), they also noted that the vehicle had bad tires and they would get new ones the following day or so (which they did). Anyways, the first test drive I noticed the wheel felt like it was going to fall off, the brakes were decent but not good, the car had a faint smell of oil, there was a check engine light, and the transmission felt like it wasn't hooking properly, also a non working sunroof and no A/C but that's alright. We tell them all of these things, and they claimed that tires would fix the wheel wobble issue (it did kind of) and that the sunroof was a lot to fix and the A/C would be fixed soon, the other issues they blew off. Come a few days (today), we went as we were about to buy the car but took it to a personal mechanic because we're not idiots. So, we bring the car to our mechanic Phoenix Motors on HWY 72, and come to find out the vehicle had been in a wreck (you can tell by the difference of color on each lower control arm and spring) as well as a broken axle that is just SPITTING GREASE EVERYWHERE (this would be the reason behind the wheel wobble that never went away). An finally, the car was burning oil and leaking LOADS of oil out of the cars turbo, in-fact, the car was SMOKING after a short drive to Madison from Athens, and finally the brakes are warped on the car. So, we take the car back to Rocket City Motors where we immediately say that we were unhappy and that they had lied to us, and Dan suddenly became hostile stating that we should go back to a dealership that messed us over before and said, "Wow, it's funny how I just drove it today and there were no issues on the car besides a wobble, now suddenly there's all these issues from a drive to Madison." PATHETIC. That was just my mom talking to him as I'm only 18. I didn't wanna be rude or anything, but as I was following my mom out the door, Dan said, "Do we wanna be rude or nice?" and I was kind of confused so I just shrugged and said I don't know what you mean and told him I can tell him all of the issues on the car that we found (he didn't even listen to my mom he just kept being a complete ass) but he did the same exact thing to me and said I DON'T CARE JUST LEAVE AND GET SCREWED OVER AGAIN. This is honestly one of the worst bets of a dealer you could go too. I would go somewhere else if you'd like a proper working vehicle. Very childish.

John was so helpful he made me feel special and gave me a Sweet ride! Me and my wife were more than…read morepleased with the service we received! HOT STUFF!

They will sell you a clunker for more than its worth. They will promise you a service package and…read morewill not honor it. You will pay more than you owe towards principle and they will still hound and pressure you for payment when the next one is due. very shady business , avoid at all costs. The worst part is I have good credit, this was my first car purchase and they took me for highway robbery man. I learned a valuable lesson & I hope nobody else has to deal w/ the slimy behavior of the people who run this company.

I am super excited about my new vehicle I purchased from Daly Importz. I purchased a 2022 Kia Forte…read morelast week and it drives amazing. I am literally washing it now, Haha. Thank you for a great experience and great vehicle. I highly recommend Daly Importz.

My full size suv was very detailed and ran smooth... I will rent from there anytime.. I made a…read morereservation and everything went quick.. I had no problems and it was also cheaper then all the other rental places!! everything was awesome !!!!!

This place has great employees I've done bought three cars from them and they are awesome they take…read morereally good care of you and Justin really does his job good.i would tell anyine who wants a car to go talk to Justin. Thanks for all the help over the years and the owner is a great guy.

I bought a car here 3 weeks ago car now have some electric problems had to spend about 2000 more…read morejust to get it run right I will not buy here again I should have listened to all the reviews on here only got about 5 days of driving out of it now I'm out of 2000 dollar more and it really sad when people do you like that

DO NOT BUY FROM THIS PLACE! They sold us a car that broke down 2 days after we bought it. And is…read morenot repairable. We contacted them and got no where. They would not even answer the phone. Our only recourse is to try to sue them. And we still don't have a car. Absolutely the WORST car experience ever. They need ZERO stars.

I had no one with me to properly check the vehicle. I've since lost a left roof drip (no car washes…read morehas been used), the front bottom piece on the bumper is missing (I've had no accidents), the speakers are busted, there is an open recall on the car which was active when i bought the vehicle, with them telling me carfax was down and no report could be provided. I cant get anyone to answer to fix the recall. I was also pushed to purchase a warranty that from what I understand, is pretty much no good. My part in this is not having the vehicle properly checked before the purchase, but there should be more honesty and accountability on their part. Lesson learned. UPDATE: they have reached out to have me come in and fix the recall.

At the end of April, 2025, I took my Tundra to Landers Toyota for an oil change and tire rotation…read more Mileage was 41660. In July, I decided to sell the Tundra, at mileage 44250. Exterior and interior inspection by the buyer went well, then we raised the hood. The entire engine compartment was splattered with oil. Sitting on the fan shroud was the oil filler cap. By the grace of God enough oil remained in the engine to prevent engine damage. I have to take part of the blame for not checking, but after dealing with the Toyota dealer in Fort Smith for over 20 years, I trusted their service department. Lander's mistake could have turned a valuable truck into scrap metal. If you are forced to take your vehicle there, be sure to check everything before you leave the lot. Better yet, avoid the service dept. altogether.