Fair warning to anyone considering renting 401 E. Second Street in Ocean Isle Beach…read more We've been here for our vacation, paying well over $2,000 for the week, and I've now been stung SEVEN times by wasps/hornets on the property. I've personally removed two nests myself, and even after the property management company sent pest control out, I was stung again. I understand that insects are part of coastal living, but being stung seven times during a single vacation is beyond ridiculous. A rental property should be properly inspected and treated before guests arrive, especially for the first renters of the season. What frustrates me most is that this issue has continued despite it being reported and despite pest control already visiting the property. At some point, "we sent someone out" stops being a solution when guests are still getting stung. A vacation is supposed to be relaxing. Instead, I've spent the week watching every corner of the house, deck, and outdoor area wondering where the next nest is hiding. Extremely disappointed with how this has been handled.

Bermuda Trace 1. Get a tetanus shot before your vacation…read more The walkway is in horrid condition with missing rails, rotten boards and rusty nail pops. Our son was injured during our trip and spent an afternoon getting a tetanus booster. 2. Bring your own kitchen appliances. Most of the ones in the house are not fully functional. 3. Prepare to spend the first day cleaning. The house is cluttered and the kitchen dishes, silverware, cups, etc. were not clean upon arrival. The bathrooms had mold around the vents, shower walls and faucet handles. 4. Schedule an appointment with your chiropractor for after the vacation since the beds are way too soft. 5. Plan on spending a day of your vacation with maintenance. When we arrived the house had a water leak and we had to ask to have the rusted out grill replaced. 6. We had 8 guests at most on our trip. The house says it can hold 16 but I can't imagine having more than 10. 7. Bring a cooler. There is only one refrigerator which had a broken shelf during our visit. While Sloane did send out a plumber and maintenance the day after our arrival I'm still surprised they would be willing to manage this property in its current condition. The property has a lot of potential (the other side of the duplex is beautiful) but in its current state I would definitely find somewhere else to stay.

Never had a problem with Cooke Realty and have been renting our favorite beach house from them for…read morethe last 3 summers. Great customer service, quick response, easy to get to location. Good solid company and will continue to use for our cherished beach trips to Ocean Isle.

Wish I would have read previous reviews. Booked a vacation through VRBO with them. They cancelled…read moredue to their mistake and I got stuck with the $200 VRBO fee. I ask them to refund, because it was their error that caused it and they would not.

Beware of this company. They refused to respond to phone calls or emails and are involved in…read morenumerous lawsuits. I have filed a complaint with the NC attorney general because they have not returned a deposit.

I want to start this review off by saying that Stellar and the homeowners have restored my faith in…read morecustomer service and human compassion. Jaime Green, the Stellar representative, was essentially a miracle worker - she is responsive, professional, and efficient. The owners of rental, whom I have never met, went out of their way to accommodate my family in a crunch, and I will be forever grateful for their gratitude and understanding. The long and short of the story, is we had a family matter that elicited the need to change houses the week before our scheduled stay at another home through Stellar. THE DAY BEFORE we were supposed to check in, Jaime worked with the golf cart rental company, the beach rental company, and the homeowners to switch all of our reservations. The home was simply flawless, but what will make me a forever Stellar client, was Jaime Green and the business that Stellar runs. Thank you, from the bottom of my heart, to Stellar for making our vacation so memorable!

We have stayed in Island Condo - 001 - 75 W1 - Bradshaw 75…read moreWest First St three or four other times in last 12 years. It's our go-to preferred place to stay in OIB. It must have changed ownership and rental company management several times. The updates done recently are really nice; it's much more modern and clean-feeling now. Unit is very small. Perfect for retired couple like us. Would be cramped with any more than 2 people. It's right on beach with modern deck and shared gazebo. Unit was very clean. Modern kitchen. Pots and pans. Dishwasher. Microwave. A coffeemaker/ Keurig combo you can use either. HVAC worked great! Of course no washer/dryer there is just not enough room. And bathroom is small, too. But no issues with unit at all and we're picky! We would have appreciated an option to include sheets and towels. Bringing our own is a hassle. In years past they were included. But biggest issue is not including any paper products as in paper towels or toilet paper. That's ridiculous. For less than $15 you can stock unit with 12 rolls of quality TP and 3 rolls of quality paper towels. if we don't bring any, and arrive late in evening and don't have time to goto store first or don't bring them with us, we don't have any TP or paper products that night. Heck for $15 you can include a pack of napkins, too. We're spending $1,500+ on a 7 day rental - including TP, paper towels, and napkins isn't too much to ask.

Great service! The young lady in the front office - Summer is so helpful, professional , and nice…read more I wish all companies could have a Summer working . Great place, beautiful view, agency has great service. Try Williamson for your vacation rental in Ocean Isle.

Avoid at all cost! Could not rent our normal place (which we love), because our dog is getting…read moreolder and could not handle the stairs. Big construction project that the owners knew about but either did not tell Sloane or Sloane did not tell us. Four of our six weeks we stayed was dealing with everything. So much for a nice quiet, relaxing time at the beach. 8:00 am wake up every morning and work till 5:00. Street shut down. Dirt and dusk over our cars every day. Can sit on porch or even have a door or window open. Driveways ripped out or blocked. Glad I rented this expensive disaster. House has lots of issues also. Major CF! One star because you can't give zero or negative.

I rented a condo in the Continental through Sloane. I knew it is an old motel (1960s?) and so…read moredidn't expect a lot. I got quite a bit less. The condos are individually owned, but are managed by Sloane. The first condo I was in was pretty bad. No AC in the living room (!), mold on the bedroom and bathroom windows, wifi/ TV not working, electric jack in bathroom not working, badly stained bath-tub, an ancient stove so rusted and dirty that I would not cook anything in it. Sloane is not responsible for the condition of a unit, but they could be more attentive to cleaning. The floor had not seen a wet mop in a very long time. Bring house shoes! But the stove and microwave are so old, chipped, and rusted, that no amount of cleaning will help. I must give Sloan, and their front desk person, Susan, high marks for listening, trying to fix, and eventually offering me another unit. Sloan got the wifi working, sent someone to replace the bath socket, which still did not work. But perhaps they could be most selective in the properties they agree to manage. Unit 104 is horrid. Only positives I can offer about 104 are the towels are nice quality, the bedding was clean, the dishes and glassware are good quality. The second unit I was in, 201, was much cleaner than 104, but still has the ancient rusted dirty stove and microwave, and some pots and pans that should be in the trash. Putting a coat of paint on walls, and hanging some decor is not enough to upgrade an old space. Since the rules require the renter to wash all dishes, providing dish detergent and a couple of kitchen towels would be helpful. Be sure to bring paper towels and a hair dryer.

What a GREAT company! We have been using them since 2015 for our rental property and they have…read moreconsistently provided Excellent service! Friendly, Professional and Reliable! We highly recommend them!

Their towels and bed linens are really nice, sheets are 100% cotton and of nice quality and the…read moretowels are 100% cotton, heavy & absorbent, we were availed of their services in a rental on Sunset Beach and were very happy, they gave us more than enough towels to get us thru the week

We haven't met yet but I feel it needs to be said that this woman really cares about her customers…read more Her communication is great, and I can tell that her heart is in her work. Will write more after my porch is done. I'm sure it will be a glowing review.

I have only done a walk-thru with the owner and while I was telling ER my expectations she took…read morecopious notes. At the end we settled on a cost and schedule. I will update my review after the first cleaning. Nothing more. First clean was extremely thorough and I was/am extremely pleased with the results. I would highly recommend Broom & Hammer for your house cleaning needs!