Everything was good, Their arborist was very helpful and friendly in meeting with us to discuss…read morewhat we needed, and provided an understandable estimate, and in a timely manner. He then scheduled the work as he promised to do, in a time suitable for us and your crew. The onsite crew arrived as expected and checked with us when they first arrived, introduced themselves by name, and looked over the job with us before they started. We appreciated them doing this which was good for us and for them, so both could agree beforehand on the expectations for the job, so each had no surprises. While they worked on the job we had occasion to ask about certain things or request minor things, which they were very receptive to talking about and did their best to handle. Because they had given their names, it was easier to approach them when it was necessary, and they were receptive to our inquiries in a positive way. This is very important in my mind. I know there is a fine balance, but If crews react badly or are difficult to approach, this can lead to a less than desirable relationship and impact the job and customer satisfaction, But this didn't happen with Bartlett. They were all good to work with, did a great job, and we were really satisfied with choosing them for this work.

Arrived when scheduled and preformed the services as requested on time and as expectedread more

Mike and his company has serviced our yard for approx 2 years. We are 100% satisfied with their…read moreservice. We would not call anyone else and do not hesitate to recommend Mike

Extremely expensive for the work they did - nearly $600.00 for under 2 hours of work. A few weeks…read morelater, I asked if they could drop by for a moment to look at my shrubs. The guy on the phone said he'd drive past in a few days and take a look at them. He didn't and never showed up. He broke his word to me. Breaking your word/promise is being deceitful. No, I wouldn't recommend AAA Lawn & Garden.

I had a renovation done at my house and it was done on time and amazing craftsmanshipread more

TEN [10] months ago we contracted with this firm to build us a Trex deck…read more "AJ" built us a rock-solid deck that we are nearly completely pleased with the exceptions of several 'accessory' items. 1. The ground cover that they recycled does not go end-to-end. [see hose door] 2. There is absolutely no ground cover installed under the expansive step that was requested and built. 3. The hose door - built in order that there would be no unsightly garden hose laying on or around the deck. The closing mechanism is amateur PLUS, when inside, the hose lays on dirt...the ground cover does not extend to the outside edge of the deck. The most frustrating part of the above problems was/is that the owner made no attempt to re-visit the site in order to offer some correction to them but, rather, chose to debate and argue about whether or not we were correct in our observations. We have waited for contact from the company for TEN months [there is a 2-year labour warranty that is totally useless unless the persons involved in the construction make the effort to come to the site, view the problems, and make some effort to correct same]. After reviewing other customers observations it will come as no surprise to read a series of excuses from the principal of the company but, rest assured, what has been written above is factual and true. If any potential customer of this company is so interested...upon contact...I will invite them to our home to see the finished product. Repeating the initial statement ... a very solid deck was built...the custom features coupled with an attempt by the company to minimize cost [ground cover], and argue rather than repair forces us them give them a middle-range rating. Be certain that everything is in writing with sketches and photos.

Worst contractors I've ever had the displeasure of dealing with…read more Hired Deck Experts to built a modest-sized deck patio cover, aluminum with tinted glass roof, 8'x12'. The end product looks fine, but the total lack of professionalism made me regret hiring these guys. The workers left a mess and damaged property, without saying anything, and we received no apology from them. After being blown off in early May, I decided to leave the project until next year, but in mid-August, the company owner emailed back asking if I was still interested. I (now regretfully) said sure. Here's' my experience...I met with the owner, Darryl G. we were then emailed a quote of $2465+tax for the 8'X12' (96 sq ft) project. We gave it the green light. We were sent an email to prepay a 50% deposit at the local CIBC, which I thought was a bit strange. I was a bit hesitant. Normally, every contractor I've worked with gets a cheque the day they show up to start a project. And, they pick up a cheque and deposit it into their own bank. We went ahead hoping our money wasn't just gone with the wind. This should have been a red flag 2 weeks after our deposit, workers appeared on the back deck and started work...no phone call notification, no knock on the door even? Also of note, the company owner was not present...just two second-rate hired hands. (Who I vetted to do the job is not who I got. Very misleading). It didn't take long, maybe two hours, for installation. They vanished. No knock on the door to say they were done? My deck was covered in aluminum cuttings/shards, bolts/screws, dirt/gunk from the gutters they cut away, and even exact-o blade bits. Not cool. Also, a large flower planter was smashed on my back patio. I would have expected a knock and apology. And clean up! Unbelievably, I discovered that the workers used my patio furniture as sawhorses to cut metal posts. Unacceptable. Only two of three quoted support posts were installed. I quickly sent emails to the owner and advised them of my issues. He replied to say "he'll talk to them" about the clean up. He also said that the third support post was deemed unnecessary with the installation of a supposedly heftier beam. When this decision was made is beyond me. The price was "unaffected." Any modification to a quote should be made in writing to inform customers...otherwise it leaves them wondering if they're getting what they paid for...that should be normal practice for all industries. Better to keep the customer in the loop than not. Note: completely ignored my broken planter situation. I know it was intact before they showed up. Grrr. If you're looking for great attention to detail and customer service, this is not the place for you. Honestly, if they hadn't of left it messy and broken my planter, I wouldn't be upset. (If they had addressed the broken pot and apologized upfront, I wouldn't be as upset). C'est la vie. I'm left feeling like I don't matter, probably because in Deck Experts' world, I don't. After a barrage of emails, and then cc-ing the owner's accountant/wife, I finally received an email apology. He "said" he fired the guys that did my install without having seen the work/damage in person. I also was offered a small discount for my labour to clean up THEIR mess, with my own shop vac., and the cost of replacing my broken planter. One final note, I withheld paying the balance since they forgot to bolt one of the support beams to the roof (would that pass code?) properly. It took 2 weeks to get someone to fix this?? I wish someone had posted any feedback about this company. There is no way this is their first debacle. I would have avoided them like the plague.

We recently hired Prorise to paint our three-bedroom townhome. The estimator did a good job…read moredocumenting everything and providing an accurate quote. The painters were friendly, and the quality of the job was satisfactory. They missed a few areas but painted them after I pointed them out during the walk-through. Here is where they missed the mark: First, the painters washed their putty knives in a washroom sink. When the drywall putty dried and hardened into small chunks, they clogged the sink. Second, when they leave, they are supposed to provide extra paint for touch-ups, per the contract. Very little paint was left after the job, so the painter promised to return the next day with more paint. Of course, that did not happen. We texted her multiple times, and we received no response. Eventually, the company emailed us for the remaining balance, and we told them we would only pay once we received the promised bucket of paint. Surprise, the paint was delivered to us promptly. I advise withholding any money until you are 100% satisfied and are sure you never have to deal with them.

My biggest issue was with how I was quoted. I specifically asked for the bedrooms, living + dining…read morerooms and kitchen to be painted. On the last day, I find out the window trims were not included in the quote. When I brought this up, Joseph kept pointing out that it wasn't in my contract and was asking for another $1900 extra to do them. My biggest disappointment is that I felt I was not advised properly. It was never brought up as a point of consideration for me when we negotiated the work. I have never hired painters before and as a lay person, was relying on his professional advice. I wasn't even given the opportunity to consider whether I wanted those done or not. Also, at the end of the day, he came off as defensive and was not apologetic at all. Will not recommend for this reason. Update in response to owner's comment: Hi Joseph. I almost believed your apology until you and Pablo kept texting me about updating my review since you guys apologized and I accepted. I said I would but was really sick at the moment and would appreciate some time to get better. 1. You already apologized to me for not bringing up the window casings and giving me the option to consider whether I wanted this additional work as you did with the ceiling even though it was out of range of the initial budget we talked about. I never demanded the window casings be free of charge. I can post all our text messages here where my point to you was that I was disappointed because I expected you to bring it up if it were a separate item as you are the professional and I was relying on your expertise. 2. You also already apologized to me about your misunderstanding of what Pablo had told you about the review. I have it on record that he apologized to me as I NEVER SAID I was going to write a bad review if you didn't paint my window casings for free. This is very insulting - something you also already apologized for. What I, in fact, asked Pablo for was someone else in the company I can speak with as I feel my feedback was not being heard by you or him. He said there was no one else, so I said, ok then I will have to express it in my review. 3. If you post my handwritten feedback I wrote after the service, you will see that I had the same feedback about you. I had minor feedback about the paint job itself - I just mentioned there were still lines that I wasn't completely satisfied with, but were fine at the end. I am really disappointed in you as this has just shown me how insincere you were in your apologies and how you've lied on a couple of points here. If you want to debate these, happy to produce records of our conversation to post here.

Paul and the boys did a great job trimming the trees on the site. They trimmed and cleaned up all…read moredebris. Great price for the work!

I highly recommend Ouelette landscaping! They do great work, have fair pricing and are easy to deal…read morewith.

Jamie and the Ouellette landscaping team were 5 Stars the whole way. They completely transformed…read moreour front and back yard on time and on budget even with a few modest plan changes along the way. They had the proper equipment to get the job done right. The team was friendly and respectful of our young family while on the job. Couldn't ask for more. Thanks Jamie and the Ouellette team. Would recommend working with these guys and we already are!

My patio slab sank approx. 3/4 inch, creating a real tripping hazard and an area where rain water…read morewas pooling. I called True Level after seeing their trucks at several of my neighbors. They sent an estimator right away, he did measurements and took several photos, he then drew up a work plan and estimate. The team they sent to do the job reviewed the job with me and kept me in the loop during the process. They were friendly, efficient, tidy (covered all my patio furniture). I am very happy with the concrete lift and crack repairs. It is clear they take pride in their work and they are very knowledgeable.

I never knew concrete could sink. And, I didn't know it could be repaired. After doing a bit of…read moresearches online, I found this company. I was happy with the whole experience. They fixed the concrete platform supporting a staircase and sealed various cracks. I was impressed by how efficient they were. I got responses promptly. The job was well done.