I had a 9:45 a.m. doctor's appointment for my daughter. I could have just went to urgent care. They…read moreopen at 8am but I went here instead. I arrived at 942am. I pulled my car in at 10:05 am no big deal everyone is busy. Put the windows down and turned the car off. Then was told to leave because the car behind me that pulled up behind me at 9:55 am was waiting longer. Maybe he was late for an earlier appointment they never said anything. I stated you mean the car that arrived 10 minutes after me was here first. But my appointment was at 9:45 it's now 10:05. So you want me to leave and wait even longer. In my mind I'm now thinking because this guy is late for his kids appointment? The woman looked confused and said yes. So I left and took my sick daughter to Urgent care. I will never take my children back to this place again. Complete incompetence and zero communication and comprehension.

Best place around. They still have the same procedure as they did during Covid, where sick visits…read moreare outside the office, in their garage, and wellness visits are in the office. I happen to appreciate that. However, beware of Saturday appointments as there are less staff available and your usual 20 minute appointment during the week can take over 1 hr.

I really like the doctors. They do take their time answering questions. I only gave it…read more 3 stars because of the staff at the front desk. They're rude.

Dr. Stein is really amazing! I worry a lot when my kid gets sick and I ask a lot of questions. Dr…read more Stein is always patient, kind, and answers every single question that I have. He's hands on and always says to call if there's a problem no matter what time it is-- he will be there. If we can't find the answer to why my kid isn't feeling well- he will do more research to find an answer. It's hard to find doctors like this so I am very grateful to have Dr. Stein!

I feel very lucky to have Dr. B as my daughter's pediatrician. She's very attentive to both the…read moreparents and the kids. Dr. B brings real-life experience and knowledge to her care. It's not all just "by the book because those are the rules." I really appreciate that I can ask her a question and know that her advice/suggestion will be sensible. When our daughter was a newborn she took a small tumble and Dr. B was on the phone with me as soon as I called her and offered to meet us in her office- it was Sunday night!

Dr. Bernardez is the best! She's wonderful with the kids, is very accessible to parents, and…read morereturns calls even when she's not on call. After changing pediatricians 5 times in 6 years, we've finally found a 'home.' I can't recommend Dr. Bernardez enough - really!

There are so many people in Southern Dutchess, but so much traffic. Why can't we have a pediatrics…read moreoffice in the eastern portion of the county. We have been to the large corporate groups i.e.. CareMount, Westchester, but would like the convenience of a good physician. The appointment schedule is difficult to coordinate this far away.

We have been with Dr. Ennabi since my daughter's birth in 2009. She is so wonderful and awesome…read morewith my children. I recommend her to anyone even if they don't live nearby because she is so worth it. The whole practice is wonderful including the PA Ivy and the nurses.

I love the physicians at Westchester Pediatrics…read more My child has had some fairly serious illnesses and also some learning issues and I feel he has gotten great care and I've gotten great advice at Westchester Pediatrics. They see the child as a whole person and not just a cough or a rash. I have often had to wait (ex a 2pm appointment can often turn into a 3pm appointment or once for me, even turned into a 4pm appointment when a child with an urgent issue came in). If you hate to wait (or have a tight schedule), it might be frustrating. When my child is sick or has an issue - I don't want to feel like I have to go home and look things up on the internet to confirm the pediatrician gave me all the options and was up on the most current guidelines, research etc. I trust Westchester Pediatrics to tell me what I need to know and that's it. For an anxious mom who is a compulsive looker up of things, that's huge. I trust the care - no need to look anything up.

Dr. Cohen and Dr. Rogers are the BEST. I am a first time mom and they are always available to talk,…read morecall back promptly and pencil you in with little notice. I've never had to wait long to see the doctor. A+

We love this practice, particularly Dr Costabile who is superb. As others have said, he has a very…read morekind, respectful manner with parents and kids, and does not over-prescribe. He's also a really excellent clinician who picked up early on my daughter's mild heart murmur and an astigmatism through routine physicals. We have also seen the other doctors and the nurse practitioner Renee, who is lovely - all of them seem ready to go the extra mile for their patients. The office is very responsive and has always fitted us in quickly for issues of concern, as well as helping fix appointments with specialists when needed. Only two minor quibbles: they do keep you waiting for routine visits, at least 30 mins in my experience (Dr Roye especially seems to run late perhaps bc she spends extra time with young patients!). Tedious with a newborn. Also one thing for nursing moms: I found that like with other doctors, there is some pressure here for newborns to regain birth weight faster than breastfeeding often allows; it's helpful to come armed with an opinion from your lactation consultant. All in, we are really happy with the practice and would not change.

The doctors are nice however, they have missed so many diagnosis over the years. When my child was…read moregoing into school, they apparently forgot to mark down that he got an immunization because the school questioned if he had all of them. The doctor tried to look into it but could not find it. She said that she probably just forgot to mark it down. Another time, another doctor swore that my child probably had strep even though the test came back negative. Before we left, I asked about a rash he had and suddenly, they realized it was coxsackie. Another time, I asked about an issue I was concerned with for one child and the doctor wasn't concerned. 10 months later, we find out the other child has a major issue that we would have tested for 10 months earlier if the dr had taken my concern seriously and knew that it potentially had genetic implications for siblings. After we found out about the major issue, the doctors did not contact us to see how he was doing. I have reached out to them regarding this issue via the portal and they ghosted me. How do pediatricians ghost a parent? I had questions and suggestions so that other parents are not taken by surprise with the issue my son has and they ghosted me. We have seen every doctor in this practice throughout our long tenure with them and although they seem nice, they are not competent except if it's just your average check up.

I initially found Drs. Stanley and Elizabeth Jacobs based on a recommendation from close friend of…read moremine in the medical field. I figured if she could trust Helping Kids Pediatrics with her kids, then I do not need to look any further. Now, 8 years later AND a county away, Drs. Jacobs continues to care for all four of our children. I can honestly say that they treat our kids like their own. Both doctors are like walking encyclopedias; with knowledge not only in their pediatric specialty, but also in various other specialties. Their expertise help new and veteran parents make informed decisions about their children's care. Dr. Elizabeth is also a Lactation Consultant, so for brand new mother's, this is such a blessing in one easy location! They are very responsive to any questions that I may have AND with any documentation needed (especially for school-aged kids). They are thorough during the examinations/visits and genuinely listen and care about parental concerns. The patient portal is also helpful and easy to use. In a nutshell, if you are a new parent, new to the area, or in the market for a fresh set of eyes, I would highly recommend Drs. Stanley and Elizabeth Jacobs at Helping Kids Pediatrics. You will not be disappointed.

My wife and I found this husband and wife team of pediatricians on health grades. They had great…read morereviews and they were on our insurance plan. We scheduled a visit prior to our son being born. The 2 of them spent over and hour with us answering dozens of questions and never once pushed for our commitment. After the meeting my wife and I were very confident in their abilities as physicians. They are parents themselves and this was evident right away. There was no doubt we were choosing them as our sons physicians. It has been 9 months and at least a dozen visits now and I am happy to report that our expectations have not only been met but exceeded. I would not hesitate to recommend this team to anyone I know.

We recently switched from our previous pediatrician to Dr. Wheeler because she exhibits a…read morecommitment to her patients that is second to none. She goes out of her way to make sure our daughter receives the best care. Dr. Wheeler has an amazing bed side manner. Dr. Wheeler is generous, caring, and compassionate. This is rare amongst physicians in my opinion. You will not be happier with the care your child will receive from Dr. Wheeler. She's a wonderful person and a great pediatric physician.

Great staff. My kids love them, and my husband and I do as well. It's very comfortable and warming…read morein the office/ exam rooms. Love the decor, it helps in calming the kids.

Awesome caring staff. DR Chow and DR. MADDOX are Very knowledgeable and honest when coming in with…read moreany questions. The office offers great hours for working parents and even weekends for sick children. The nurses are excellent and always offer great advise when calling the sick line to make an appointment and they make it so easy. I can't imagine taking my children anywhere else. I even attended this office as a child! TOP TIER!!

Dr. Lois was highly recommended to me by a coworker so I decided to call and make an appointment…read more I called early in the day and he must have just gotten there so he answered the phone himself which immediately impressed me. REALLY nice on the phone too and was willing to give my husband and I an appointment right away in the evening after work, which was great considering no one else seems to understand that people DO work. When we got to his office I was surprised at how big it was. The office is on the 3rd floor and the elevator was right inside the front door which was very helpful so you didn't have to climb stairs if you were in pain! The staff was so friendly and welcoming and Dr. Lois was so warm that I immediately felt comfortable. He's very knowledgeable and very helpful and efficient. I'm so happy that we found someone close to our new neighborhood that made us feel so comfortable right away. I also like the fact that he went to work right away and only does what you need. My husband and I had previously been to a chiropractor who charged us four very large copays and never did anything but ask questions, send us for expensive xrays and then talk about expensive treatment plans. $200 later with that other doctor, we'd received absolutely no treatment and never went back. With Dr. Lois, we were treated immediately and are very much looking forward to going back!

Feeling completely swindled. I went to this office due to pain in my right shoulder. Saw the Dr…read more for 5 minutes and he immediately diagnosed the problem, saying my lower neck was out of alignment. "Come see me a few times a week for a little bit and we'll definitely get that fixed, no problem." After approximately 6 visits, icing every day, multiple times a day as instructed, I came away with...NEW PAIN!!! Not only did he not fix the problem, he created additional problems that I had never had before. Now it's not only my shoulder, but my neck is in constant pain. I went back and told him what has happened as a result of his work and his answer is "All appears fine. Maybe you should go do physical therapy instead." All is not fine. All is worse now than before I saw him. But suddenly when he's challenged on the terrible work he's done, the answer is not chiropractic help, but physical therapy. Thanks for taking my money until I wised up. Hope others stay away and don't make the same mistake.