Customer service blows me away when I come here. You are not a customer burdening them with…read morequestions like other places, you are family creating a garden and they are truly happy to help you create. They have plants that will thrive in this climate and can show you examples from their own garden. Altogether, amazing nursery!

The manager is terrible even the receptionist is rude. They waste peoples times they solicit and…read moresteal people's information. This company is dog shit.

I have NEVER had a bad experience here, the owners are very helpful, and really know their stuff!…read moreFive stars, easily.

From the owner: We specialize in indoor garden and greenhouse organic and hydroponic supplies. Offering design,…read moreconstruction and consulting. We also carry our own line of organic fertilizers and compost tea.

For years I have patronize this nursery and for the most part have had a pleasant experience. I…read morestopped in to pick up a few flowers to fill in where some of my perennials did not come back. There was one really sad yarrow left. It had been eaten by deer and not looking so happy. When I went to the counter to pay I asked the young lady if she could offer a discount for the plant. She said sure maybe a little discount. In the meantime a man who appeared to be the owner arrived at the counter. She asked him if they could take a little off since the plant was not well. He abruptly and in a very ugly and rude tone sad to me," No, if you don't like it, don't buy it!l". My reaction, "Wow!" So much for customer service and common courtesy to speak to a patron with respect. I was appalled by his abruptness, so was the girl. There are plenty of lovely nurseries in our valley and an awesome one in Basalt that has a beautiful sectional of perennials and garden treats. It would be worth while to make the trip to be treated with kindness and respect. Go somewhere where they appreciate your business,no matter how big or small your purchase.

I believe that this is under new ownership. Am I incorrect? The plants are sad looking. The…read moreofferings are sparse. And the young woman who helped us had to be shown the difference between a begonia and a impatient!!

Great company! Cameron was super responsive in helping define the project and then communicated…read morewell up to the install. Excellent crew was technically excellent. Careful and deliberate and communicated well. Collin was the crew lead and was really good. I will certainly use this company again anytime I have a landscape construction project...

Cameron with the help of his 4 man crew led by Weldon did a fantastic job on my 1 acre home garden…read more Cameron is very professional and knowledgeable. Weldon leads his crew with precision to do a grand prize winning job. They are hard working and show their passion for a job well done. I recommend Neils Lunceford 100 percent for an all around beautiful job on your landscaping.

Beware of the bait and switch! We identified and purchased a 6-7' tree that we tagged. A completely…read moredifferent one (5') was delivered. When we returned to discuss with one of the managers, she/he refused speak with us. An associate acknowledged that what we received was not 6-7' tree and offered a $100 refund. We asked to return the tree and she refused, although the receipt clearly states that there is a 30-day return policy. Terrible customer service and dishonest dealings! Stay away!

Great employees and very helpful. Great selection of plant materials for our area. Unique plants…read moreyou will rarely find anywhere else.

In a year with tensions high because of so much demand for flowers and little supply, I hit the…read morejackpot when I met Michelle at New Castle Gardens. Even though Michelle was insanely busy, she took time to help me find exactly what I needed for our gardens this year. New Castle Gardens has a gorgeous and diverse supply of flowers, sedum, trees, vegetable and just about everything for you garden needs. They have some of the best quality products I've seen and their location is easy to get to, yet of the beaten path with beautiful views. Thank you Michelle and everyone at New Castle Gardens!

Pricy, Pricy, but everything lives, every year, 28 years!! I wish they would give a locals…read morediscount. Very nice, Helpful & Fun Staff. I get the majority of my Plants here since I get paid from neighbors to plant & maintain every season. I will still stop by CM to get the little fill in plants at a less expensive price. Less quality as well, but with good soil and a little love...they make it just fine!!

This place is a gem. Plants from Walmart last a week because they are not cared for. Anything you…read morefind here will not only be a better quality but will come back season after season. Just wished they would do a fantastic Christmas season spread!