My relative purchased a Zurich policy alongside his new vehicle. He told McDaniel that he wanted to…read morecancel the policy in late March, and they told him that they would issue a refund for the remainder of the term to the financing company. My relative has contacted McDaniel multiple times since then, and they keep telling him that he should see the refund soon. It is now mid May, and absolutely no progress appears to have been made. Edit: my relative misunderstood their refund processing time. They still deserve points off for taking advantage of my relative's inability to say no and selling him a vehicle that he could not afford.

If I could give zero stars I would. I was told they would not sell me a brand new car at MSRP…read morebecause I would not trade in my car. They told me "we are not making enough money off you" and that is word for word from the salesmans mouth. It just shows they could care less about the customer and only care about how much money they can make from you. I will never again think about buying a car from McDaniel Toyota and I will make sure others know to stay away as well. This "car shortage" will not last forever and people will rememeber the greedy and shady dealers.

John massey is awesome! This place is great and its prices are all clearly marked and has monthly…read morepayments already written on the cars. They dont bother or hassle you, you actually have to go inside for them to come out! I love it! Great service!

Best place in Marion, OH to buy a used car! Southland Auto Sales does business with honesty and…read moreintegrity at an affordable price.

Cars are all overpriced for the condition and there is never anyone there to sell a car. They lost…read moresome money today for sure. Went elsewhere instead. If I could I would have given 0 stars.

we went on a tuesday, this guy said we aren't open on Tuesday. we had money to buy a car and he…read morewouldn't do business with us. The following Tuesday we went past there and he the same guy was helping people, I think because my husband was in a chair he wanted nothing to do with us. I didnt want to give this place a star.

We bought a 2018 Ford F150 there. Bought it as is. The very first day we had it the water pump went…read moreout. There is no way they did not know this was happening and never mentioned it. Had to get new tires, of course that is a maintenance thing and you expect it. Then over the winter, the driver's side door wouldn't shut when it got cold so husband couldn't drive it. Finally the "check engine" light came on and it was the catalytic converter. This vehicle was a lemon and there was no way they didn't know it. We understand that when you buy as is there can be problems but it is honest to give the buyer the information. We will never do business with them and we certainly will not recommend them to anyone.

I know everybody feels differently about car dealerships these days, but the maintenance guys at…read morethis Honda are truly amazing. I've had multiple problems with my Honda that I purchased at another dealership and these guys have stepped up in tremendous ways to make sure that my family is taken care of I drive for work so my car is very important to me and they have just always made sure that I have exactly what I need. They're super transparent and anytime they've ever made a mistake. They always fix it.

Don't fall for the scam!…read more They're doing a monopoly-esque flyer at the moment. It appears that every game piece "wins" $5000. In reality, the "gamepiece" isn't the real gamepiece (even tho it says "MATCH=WIN" in a large white-and-red box at the top!), and there's a confirmation number on the card. That number has to match the number on thier board. If it helps someone, I think that the winning number for the $5000 when we visited on the board ended in "077". The real sick part is that if you call and ask, they'll confirm you 100% won whatever prize you want. I'm not sure who would want to spend $30,000-$50,000 on a vehicle after being lied to / manipulated in this manner. I will never purchase a vehicle from this dealer as I don't believe I can trust them. We typically purchase a new vehicle every 3-4 years - and have bought Hyundai before (at Dennis Hyundai, twice). I will have to think hard before purchasing a Hyndai in the future as well - as thier name is on this scam.

Wasted an hour of my time and gas going in there. Should have asked them for compensation for gas.read more

nice friendly staff. Helped me find a truck that met my needs. No high pressure sales. would…read morerecommend Wes if you are in the market for a new or used vehicle.

Dealership has an 'at all costs' selling mentality. We will NEVER patronize any Mathews dealerships…read moreincluding purchasing, service or parts. Shopping local is not always the best option. We would suggest giving Mathews a wide birth and consider different options.

Ethan helped me order a brand new 2022 Honda as they did not have the hybrid I wanted (Insight) on…read morethe lot. He kept in contact with me through the ordering process and let me know as soon as it was available. He even offered to come in on his day off if needed to be present during the actual buying process. He encouraged me to reach out following the purchase in case I had any questions or concerns about the new car. Ethan is a friendly guy with a positive attitude. Please note that this review is specifically on the quality of the salesman and is not a review of the car itself, Honda in general, or even the business as that would be an overly long review to detail it all. Ethan is a great salesman though.

If it's possible I will definitely drive the hour one way to buy my next car from Mr. Gardini. I…read morehave never been more comfortable buying a car in my life.

I purchased a 2018 Toyota Camry from Mathews Honda in March 2026 after being advised the vehicle…read morehad an insurance-related repair estimate around $1,900. I later learned the insurance adjuster had not even inspected the vehicle at the time of sale. After repairs were completed, I immediately discovered overspray, sanding marks, paint defects, alignment concerns, and other visible issues. Independent collision professionals later identified additional concerns involving repair quality, panel alignment, and long-term durability. The repair estimate ultimately escalated to nearly $7,000. Over several weeks, I made multiple 200-mile round trips attempting to resolve the matter professionally and repeatedly requested repair documentation, calibration reports, structural measurements, OEM verification, and warranty clarification. Much of that information was delayed, unavailable, or never fully provided. The final meeting at the dealership was extremely disappointing. While Rick attempted at times to remain professional, my interaction with General Manager Dave Columber was, in my personal opinion, dismissive, evasive, and confrontational. Rather than directly addressing my concerns, the conversation repeatedly shifted toward criticizing me for allowing the dealership additional time to correct the issues in good faith and emphasizing the financial impact that unwinding the transaction would allegedly have on the dealership. Even during my final inspection, I still observed paint and finish defects in the repaired panels. Ultimately, I paid additional money out of pocket simply to have the dealership take the vehicle back and end the situation. I strongly encourage anyone purchasing a repaired vehicle to independently inspect it, request all documentation in writing, and verify warranty coverage before finalizing a purchase.