Ethan helped me order a brand new 2022 Honda as they did not have the hybrid I wanted (Insight) on…read morethe lot. He kept in contact with me through the ordering process and let me know as soon as it was available. He even offered to come in on his day off if needed to be present during the actual buying process. He encouraged me to reach out following the purchase in case I had any questions or concerns about the new car. Ethan is a friendly guy with a positive attitude. Please note that this review is specifically on the quality of the salesman and is not a review of the car itself, Honda in general, or even the business as that would be an overly long review to detail it all. Ethan is a great salesman though.

My relative purchased a Zurich policy alongside his new vehicle. He told McDaniel that he wanted to…read morecancel the policy in late March, and they told him that they would issue a refund for the remainder of the term to the financing company. My relative has contacted McDaniel multiple times since then, and they keep telling him that he should see the refund soon. It is now mid May, and absolutely no progress appears to have been made. Edit: my relative misunderstood their refund processing time. They still deserve points off for taking advantage of my relative's inability to say no and selling him a vehicle that he could not afford.

If I could give zero stars I would. I was told they would not sell me a brand new car at MSRP…read morebecause I would not trade in my car. They told me "we are not making enough money off you" and that is word for word from the salesmans mouth. It just shows they could care less about the customer and only care about how much money they can make from you. I will never again think about buying a car from McDaniel Toyota and I will make sure others know to stay away as well. This "car shortage" will not last forever and people will rememeber the greedy and shady dealers.

I purchased a 2018 Toyota Camry from Mathews Honda in March 2026 after being advised the vehicle…read morehad an insurance-related repair estimate around $1,900. I later learned the insurance adjuster had not even inspected the vehicle at the time of sale. After repairs were completed, I immediately discovered overspray, sanding marks, paint defects, alignment concerns, and other visible issues. Independent collision professionals later identified additional concerns involving repair quality, panel alignment, and long-term durability. The repair estimate ultimately escalated to nearly $7,000. Over several weeks, I made multiple 200-mile round trips attempting to resolve the matter professionally and repeatedly requested repair documentation, calibration reports, structural measurements, OEM verification, and warranty clarification. Much of that information was delayed, unavailable, or never fully provided. The final meeting at the dealership was extremely disappointing. While Rick attempted at times to remain professional, my interaction with General Manager Dave Columber was, in my personal opinion, dismissive, evasive, and confrontational. Rather than directly addressing my concerns, the conversation repeatedly shifted toward criticizing me for allowing the dealership additional time to correct the issues in good faith and emphasizing the financial impact that unwinding the transaction would allegedly have on the dealership. Even during my final inspection, I still observed paint and finish defects in the repaired panels. Ultimately, I paid additional money out of pocket simply to have the dealership take the vehicle back and end the situation. I strongly encourage anyone purchasing a repaired vehicle to independently inspect it, request all documentation in writing, and verify warranty coverage before finalizing a purchase.

5 Star!! Ty Honda, Marion , OH...Great auto repair service,…read morefriendly service, your employees are very knowledgeable of your products! Grt experience while I waited for my car to be repaired today! Reasonable wait time, fair prices. You answered all of my questions and didn't make me feel that my concerns were invalid concerns... I appreciated that! I def recommend this business! Very professional people!! Thanks 4 keeping me safe on the road! I appreciate all that you do for all your customers! I'm pretty sure my family does too!!

I never leave reviews about companies however I feel today's experience deserves a review. Stay…read morewith me! I went to McDaniels on Saturday looking for a very specific truck they had posted. Unfortunately, it had sold but they said they could get a similar truck on trade. In my head I was yeah right whatever that's what they always say. To my surprise by Monday afternoon, they had found a similar truck and were willing to bring it to Marion. I said OK sounds good, by Tuesday afternoon they said they have the truck sent me the VIN and it would be there on Wednesday. I said i will be there Wednesday afternoon. To my surprise by 2:00pm on Wednesday they had the truck we negotiated the trade and I had bought a new 2026 GMC Sierra SLE X31 TRUCK. That's the sales side. I could not be happier than the way I was treated no high-pressure sales just let's find you a truck. No poker face I was so happy with the truck. The next step finance I met a great gentleman named Bryson he went over the numbers. Obvisilouly his job is to get me financed and sell me the warranty the paint protection and the secondary accessory warranty. I was dead set on no extended warranty but then he hits me with something I didn't think about. It made me think maybe I should get the warranty. Side note recently my son had wish we had a warranty because we spent so much on repair. Someone told me a new truck as more computer's technology built into them than the space shuttles of the 80'and 90's. The peace of mind to know I am covered for repairs for the life of the loan and a mileage that will take me 10 years hit. I can't say enough of my experience compared to some other dealers.

Not an actual customer but am very disappointed with service and delivery. My girlfriends car…read moreneeded a part and service with alignment. Had to go there 3-4 times with no resolution. If they are waiting for part via usps, FedEx or other. Wouldn't they know when to schedule a good time for actual installment and resolve. Of course if you sit there for hours and drive back and forth for nothing _and I mean nothing. 1 star.​

We bought a 2018 Ford F150 there. Bought it as is. The very first day we had it the water pump went…read moreout. There is no way they did not know this was happening and never mentioned it. Had to get new tires, of course that is a maintenance thing and you expect it. Then over the winter, the driver's side door wouldn't shut when it got cold so husband couldn't drive it. Finally the "check engine" light came on and it was the catalytic converter. This vehicle was a lemon and there was no way they didn't know it. We understand that when you buy as is there can be problems but it is honest to give the buyer the information. We will never do business with them and we certainly will not recommend them to anyone.

I know everybody feels differently about car dealerships these days, but the maintenance guys at…read morethis Honda are truly amazing. I've had multiple problems with my Honda that I purchased at another dealership and these guys have stepped up in tremendous ways to make sure that my family is taken care of I drive for work so my car is very important to me and they have just always made sure that I have exactly what I need. They're super transparent and anytime they've ever made a mistake. They always fix it.