I first used Loose Law Group after the death of my partner. They were fantastic and empathetic to…read moreme when redoing wills and suggested the completion of an updated living will. I used them again recently for some additional work. The staff is excellent. Rachel the Director of Client Service is fantastic! I use a Legal insurance through my job and she is excellent in getting that taken care of right away. Quick appointment date and very knowledgeable Legal team. Felt appreciated as a client.

I had Rick Hawkins with the Loose Law Group write up papers for a trust, living will, power of…read moreattorney, and similar documents. They were very prompt in returning my calls and answering any questions that I had. The meeting with Rick to go over all of the details with myself, and my partner went well. He was warm, kind, and informative. When it came to the signing, there were no issues. Documents were provided via email as drafts to review prior to the signing appointment. During the signing, I was walked through each document as to the contents again. I was directed where everything needed to be signed or initialed. Everything was explained very well.

Libby helped me put together my will and trust, and then helped me update it all when my life blew…read moreup and everything needed to change. What could have been an overwhelming process was handled with so much grace, patience, and kindness. Estate planning isn't always about paperwork. Sometimes it's about helping people navigate major life transitions, and Libby does that exceptionally well. She is knowledgeable, professional, and genuinely cares about the people sitting across from her desk. She also deserves special recognition for keeping plenty of tissues on hand when those life conversations get emotional. I cannot recommend Libby highly enough. If you are looking for someone to guide you through estate planning with both expertise and heart, she is the person to call.

The Law Office of Libby Banks, PLLC is an exceptional law firm offering a full spectrum of…read morecomprehensive legal estate planning for all demographics of clients. Trusts; Irrevocable, Revokable, Literary, Pet, Last Will and Testament, Asset Protection, Probate Attorney Services and more. I searched for the best possible trustworthy Estate Planning Law Firm in the Phoenix area and chose The Law Office of Libby Banks. I was extremely impressed with their website information and progressive legal services. I am elated I found them. My will was outdated requiring many necessary changes plus I wanted to avoid probate at all costs. I also had concerns for a family member with special needs and I wasn't sure how to proceed. The complimentary consultation with Attorney Libby Banks was so helpful and eased concerns on best steps for my estate planning and family member with special needs. Attorney Banks was authentically warm, honest, and understanding. She shared a wealth of current up-to-date legal advice, knowledge, and sound guidance. Attorney Banks and her entire staff further impressed with professionalism, empathy, compassion, superior organizational administrative details and meticulous documentation. We completed a Living Trust, Will, Health Care Power of Attorney, and Durable Power of Attorney. I was given ample time to gather key details and received on-going supportive communication from the staff. All documents were filed successfully and the overall process was straightforward, uncomplicated, and timely. Heart felt appreciation to everyone at The Law Office of Libby Banks for the peace of mind I now have. It has been an absolute pleasure to work with you all; Attorney Libby Banks, Allison-Associate Attorney, Colton-Attorney at law, John-Paralegal, Jessie-Receptionist, Rae-Client Care Coordinator and Aileen-Administrative Assistant. Thank you!

Rob is intelligent, logical and honest. He helped my husband. Justice was served. Thank you.read more

This was my first experience using a lawyer, so I wasn't aware that lawyers charge for things like…read moreemails and phone calls. I hired Jason for a specific task, and while the work was completed quickly and professionally, I was disappointed by the lack of transparency regarding his fees. He estimated the work would take about an hour or less but never mentioned that we went over this time or communicating via email or phone would incur additional charges. Receiving a surprise invoice with these fees was frustrating and could have been avoided with better upfront communication. To his credit, he did waive some of the charges after I raised my concerns, which I appreciated. However, I believe clear disclosure of rates and billing practices is essential, especially when working with first-time clients.

They are professional and answer all my questions. The work I needed done was processed in a…read moretimely manner.

Bri Niro & the staff at Mazza+Niro go above & beyond!…read more From the initial consultation, we knew we had found a firm that was 100% dedicated to their clients. Bri and her associates are very responsive; taking time to answer any & all questions as well as throughly explain everthing from start to finish. The entire staff are knowledgeable in their field and are very compassionate when it comes to their clients. I HIGHLY recommend Mazza+Niro for their true dedication, professionalism and integrity.

I was just would like to say I made a phone call to find out a few things. They took the time out…read moreto call me back and explain it to me what I needed to do. I would recommend their service for your needs.

We used this law firm service many years ago to update some legal documents. This attorney…read moreresponds quickly. She updated our documents quickly and efficiently. We dropped off some updated documents based on an inquiry from the attorney. We were done quickly. Free parking lot and WiFi available.

Do not under any circumstances hire this woman. She is a disgrace to the legal profession. She…read moredoesn't return calls, she's rude when you finally get through to her,she will bill you for services that she never provided ,or inflate the hours to upcharge you. There is a reason you are reading this review, so you can make an informed decision. Don't kick yourself later down the road.

Left very detailed message requesting a call back. Wouldn't recommend due to lack of communication…read moreskills within the office. Unprofessional in my opinion as I still have yet to get a call back.

In the past months I found Judy and used her through some legal processes. What a gem! Her demeanor…read morealone got me through some very trying subjects. She is very kind and also firm and knows her stuff. It was very pleasant to meet her halfway in a mobile setting as well. Just was attentive to calls, texts and emails very promptly. And she always touched base on her timeframes and when to expect what. Of course her fees are not that of an attorney, thankfully. She's very fair and transparent in her pricing. I look forward to using her again for any Will changes or medical business. I would recommend her 100% to YOU and anyone else! True professional she is. Thank you Judy, for walking me through some tough stuff and getting me organized and confident. You're a true blessing of a person! I hope your business always flourishes!

Very professional very nice explained legal information well highly recommend her . Priced…read morereasonably for what we needed

I highly recommend!!! They are very very smart and knowledgeable! They are also extremely kind and…read moreunderstanding

Very friendly and knowledgeable staff. This is the second time I am using their service. I would…read moredefinitely recommend giving them a call.