Extremely disappointed. While eating my burger, I discovered a sharp metal fragment inside the food. This is unacceptable and poses a serious choking and injury hazard. I have photographic evidence of the object. I expect the restaurant to investigate how this happened and improve its food safety procedures. Nasty and disgusting read more

McDonald's - almost finished my double cheese burger and bit into a piece of SHARP metal like piece...will never eat mcds again!! - Fast Food Near Me - Baytown, Texas

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So this is my neighborhood Mickey D's. I enjoy coming here for my drive thru breakfast on the way in to work a few times a week. It is convenient due to the proximity from my house. It is located off of business 146 and it does get quite busy in the morning but thankfully they are quick and efficient. I usually roll with the Sausage and Egg McMuffin and a side of hashbrown. I utilize the mobile app to accrue points and save time by having my card linked in the app to pay. There are always deals where you can get discounted breakfast items and big macs, quarter pounders and mcnuggets. Did I mention you can also score free food with the app? Yes! My only gripe about this location is that they NEVER offer condiments for your order. Other than that everything good here... read more

McDonald's - Drive thru always busy! - Fast Food Near Me - Baytown, Texas

McDonald's is OK when you are very hungry and have little money. Otherwise, go somewhere else. The burgers and chicken sandwiches are served cold, and the French fries usually are, too (unless you just happen to catch the rare batch fresh from the fryer). As I mentioned earlier, I have to be really starving and really broke to go here. read more

Had a delivery order from there that had been waiting over an hour. I got there and the customer told me that they had placed the order over an hour. After the worker Kept taking and fulfilling other peoples order I asked what was wrong with the order I needed and he just said "I haven't gotten around to it." Bro!? Which I instantly cancelled the delivery order and left. Hope the people who ordered got someone or just cancelled and got a refund. What a crap show of an establishment. There was also an employee walking back in forth out of the kitchen in regular clothes hair down getting their own food and drinks. read more

0 STARS!!! Bad customer service!! I had ordered 6 burgers and a 10 pc for my family. I get home I noticed they forgot my 10 pc. No big deal we aren't perfect honest mistakes happen. So I come back and I let them know respectfully that they forgot my 10 pc and if they could please remake my food for the inconvenience of me coming back and having to go back home. Nice guy at the window says no problem and to pull up to the next window. 10 min later some lady that I believe was the manager comes to the second window and hands me in her words her "remade fresh food" and I tell her thank you very much and I check my bag and the only thing thats hot in the bag was my 10pc that were missing. Man none of the burgers were hot! If one of them were cold what ever bro Ill go home but bro cmon. I go back for a third time to get my food hot and the lady manager tells me how she cant remake my food anymore because she already remade it for me (lol like that makes no sense and just sounds lazy) and if I do want her to remake it for me to wait at the #1 parking spot and that its gonna take a while I tell her okay no worries. Ive worked in the industry and I understand you want the customers to go by fast and not one to come back. But if you serving fast but no quality some customers come back. I understand we ordering from McDs but im saying my food was not even warm. So I wait another 10-15 min and my food feels warm by just touching it so I think that they remade it this time. Boy I was WRONG! They microwaved my food it was all sloppy and gross nothing was crispy and the nuggets I have gotten were cold and sloppy. Who ever is in charge of that place should be fired bc they are nothing but doing lazy management and rude. DO NOT GO AT NIGHT!!! F****** a**h*****! read more

McDonald's - Sloppy - Fast Food Near Me - Baytown, Texas

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This location is horrible. I waited 35 minutes for my food while there was no one else in the line. They charged me for 2 twenty pieces instead of 2 ten pieces and refused to give me my money back and correct the issue. The employee slammed the window in my face multiple times and then told me to pull up to the 3rd window where I waited another 20 minutes. All that for food was that terrible and cold. Screw this location and the ghetto people who run it. read more

If you want to eat slop and cold , slimy burgers ... This McDonald's is jussst for you ! Placed an app order. Took almost 20 minutes for them to come out with our food. Got home, everything was slapped together and cold . The stuff we actually got anyhow. Was missing some of our order. I also ordered a Big Mac with xtra cheese ... I got a sloppy Mac over sauced , soggy soup?? Yuk. Called them . No apologies, just .. "Do you want us to replace them??!!" Whatever. read more

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I ordered , big breakfast with bacon and a big breakfast with sausage. One big breakfast only had pancakes and the other one only had pancakes and bacon. Didn't get my sausage, eggs, or biscuits. I also ordered a mcchicken but I got a sausage biscuit instead when the wrapper clearly says mcchicken. Couldn't go back and get them to fix my order because I was waiting for 15 minutes for my bacon egg cheese biscuit a guy stopped and asked what I was waiting on and he took my receipt to go get my order and never brought it back. read more

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I thought I would try this McDonalds again after my last bad service I promised I would not return. Since they have remodeled maybe they also have a better staff. But without fail they live up to their bad service. Ordered for 2 and asked them to individually for each person but they choose to box each individual item as if they have never serviced food in their life. Never again. read more

They remodeled this McDonald's & it looks great. But they sure didn't remodel the people that work there. The service is terrible. I've been here a few times because it's convenient, but I'd rather drive further for great customer service. They take forever to take your order. They forget to give you the items you ordered. The manager at this location needs to reevaluate the workers or retrain them because it's making him/her look like crap. I hate this location. read more

Ok no.bs I literally went twice a few days prior too the freeze not only was a hair cooked in one of my nuggets ...I just brushed that off mistakes happen but next time I go I get my nuggets and give it a second chance and boom get home and there some mostly mushy inside like not cooked I understand the struggle RN but y'all get back to me I was very unsatisfied read more

They don't even fill your Coke I got 3/4 filled on my large coke. Like really this does not come out of the employees check so fill it up. That's what I paid for. When I asked for them to fill it the employee shut the window on me Rude as hell read more

Yes my rating was is a little high, I've never really had problems. I get some of the workers are tired so if it's a little slow then I don't mind. What bothered me the most was the uncomfortable vibe the place gives off. I hope the new store is better. read more

This is the worst Mc Donalds. The workers aren't friendly at all they are so dry, they do not greet you . They take your order and pull up to the next window receive half full drinks. Then they park you to wait for your food. It takes forever to get the food and its never cooked right, if you asked for it to be cooked fresh they over cook it. I never get napkins in the bag and half the order is missing. The manager is rude and very disrespectful. She want to give what she wants you to have not what u ordered. I hate this place. They don't deserve any stars at all. read more

Worst McDonald's ever. I get it, don't expect much from fast food. Ive worked fast food though and its not hard to do an okay job. Dont expect anything out of this shithole. read more

I would rate it 0 but that was not an option. I have been going to this location most of my life but in the past year they "upgraded" well maybe the building but the device is HORRIBLE!! After waiting 15 minutes in the drive through just to place a very easy small order Large Coffee and a milk. It took another 10 minutes to get to the first window to pay and another 10 to actually get the order. After they tried giving me 2 orders of food that was not mine and repeating several times I just ordered a large coffe and a milk they gave me a frozen coffee. I asked for a refund and left. I miss the old employees and the old restaurant at least they knew what they were doing!! read more

IDK about the morning speed but they are slow in the evening. When you ask me to pull up 4 of the last 5 times I visit, you get 1 star. I probably shouldn't be eating dinner at McDonald's anyway. read more

Worst location I have been too in 26 years. Extremely slow, prioritized certain orders over others, employee's couldn't seem to find anything, and the obese manager ignored customers and lollygagged around. Oh and no manners. read more

The people taking orders don't understand English, or Spanish apparently. But when you go in to get your correct order they will call your wife a cabrona to her face because they think you can't understand them. Staff here is horrible, orders are wrong. Go somewhere else. read more

What happened to "Welcome to McDonalds may I take your order". Now it's "Can I help you". You have to ask for ketchup or else they never put any. If you order nuggets make sure to check for your sauce. If you go thru drive thru and someone is behind you they automatically send to the side because all they worry about is the time. Ordered oatmeal once on drive thru and it took them about 7 minutes to make. read more