Took forever to get someone to help me service is terrible all they care about is the drive through orders. Food is okay.

doesn't deserve the one star. horrible employees, no respect whatsoever. pulled up to the window and all we got was grunts and groans. took her more than a minute to get me some ketchup packets whilst being on her phone scrolling on social media. read more

Granted my order was a simple one ( iced caramel macchiato) and I went inside to place and pickup my order. Complaints from previous reviews seem to involve the drive through. The restaurant itself was completely spotless! I didn't have to wait very long at all before a very friendly lady tended to me! This not a 5 diamond establishment it's fast food! And for its category; I can find no fault at all! read more

See all

the service was terrible the the employees had attitudes they didn't fully blend my caramel frappe so it it was ice a bunch of ice and they gave me a medium instead of a large at first and when I asked them to make it, they said they can't Because I had drunk some when it wasn't the right size and it was a bunch of ice in it. They said it would attitude, and they gave me a regular McChicken when I ordered the hot and spicy McChicken. read more

Very responsible employee, you gave me two slices of bread and a piece of fish for $9. Did you steal my cheese and salad dressing? Keep up the good work, you are the best! read more

McDonald's - a half eaten sandwich in a box - Coffee & Tea Near Me - Boiling Springs, South Carolina

So I mobile ordered a large iced caramel coffee and everything was great until I actually rolled up to the drive thru to pick it up. Guess what I didn't get...a large iced caramel coffee. I got a medium coffee which really isn't that big a deal had the lady said something before she gave it to me. When I asked if this was a large, she stated, we don't have large cups. Well, if you don't have a large cup, maybe you shouldn't wait until the customer asks to let them know that they didn't get what they ordered‍. As far as the taste, it sort of tasted like they were running out of caramel and they were trying to make it stretch for other customers. Of well, the coffee got things moving this morning. I can't blame McD's for this one because I failed to ask but, there was one more issue during this visit. I drove off and was getting ready to enjoy my medium iced caramel coffee and realized I did not get a straw. read more

Slowest McDonalds I have EVER BEEN TO!!! It doesn't matter what time of day either! The fries are almost always cold and the drive thru takes absolutely forever!! Go to a different one if you have a choice. They have people pulled over everywhere waiting on their orders. Currently one in the front and two in parking spots. Save yourself about 25 minutes! Oh and the staff is never friendly!!!! We ended up having to go in to get our food. Turns out a quarter pounder and a fish sandwich took 30 minutes today on 9-13-19!!! read more

Been here three times. They overcharged me all three times. It's small charges. $4 plus for a small French fry and $0.80 for one bbq sauce. They left things out of my order on two occasions. Did not give me the receipt on one occasion. When I asked they shook their head and shut the window. I tried to contact only to be met with a form response and no follow up. read more

Service and management is terrible! Every time I come here they have 5 cars pulled over waiting on food! Worst service in boiling springs area!!! read more

This is by far one of the worst McDonalds ever. I have went a few times since it is near my house and every time the drive thru messes up my order or the food is old and cold. But the last incident really made me decide there is no hope for this place. I went around noon on a BUSY day during a lunch rush. They gave me cold fries and when I bit into my quarter pounder it was cold and pink on the inside. I called to complain but no one picked up and I talked to corporate and the best they could Offer me was an apology and a value meal coupon . I'm attaching pics to show everyone, don't eat at this place unless you want to get sick! read more

See all

Don't get a frappe unless you want want mostly ice cubes! Sad part it I waited for this! Pathetic! ‍ read more

McDonald's - More ice than anything - Coffee & Tea Near Me - Boiling Springs, South Carolina

McDonald McChicken, McGrilled, spicy chicken n sausage McGrilled, service was great too, clean n last for a while.

The drive through is terrible!!! The workers at night only take them make one order at a time, leaving a ton of people aggravated and driving off. It's a shame that McDonald's has fallen so low. After spending $50 on dinner for a family of five, the entire order was incorrect and I'm just flabbergasted of on the fact that it's aaaallllll wrong!! This place needs corporate intervention ASAP or close immediately. This town deserves better. read more

To say this is a bad McDonalds would be a big understatement. All we ordered was 2 Happy Meals and it took over 20 mins. At least 3 orders were returned due to being wrong while we were waiting and the place is just disgusting. Only giving one star because zero isn't an option. read more

McDonald's - Trash everywhere - Coffee & Tea Near Me - Boiling Springs, South Carolina

See all

The staff has a total IQ of 50 with all of them put together. I have never once had them get my order right. Every single time I go I have to go back and have something fixed because they either don't know the difference between a double and a single or they don't know the difference between BBQ and Big Mac Sauce. It's literally the easiest job on this earth and they can't do it right. We need to drop minimum wage in this country read more

They were quick to take my order and take the money, didn't have the food ready, asked me to pull ahead, waited 10 minutes,15 minutes had to get out of the vehicle and go inside after waiting 15 minutes seemed as if they didn't care. read more

It needs to get shut down. Took almost 40 minutes to get hot coffee and a hot food Sunday when they put no nuts. And they were not busy at all. read more

Went to order breakfast at around 10:25 which I was waiting for the lady to take my order until 10:29 and she informed they were on lunch. The lady behind the drive thru was very adamant on the fact that they were told not to take breakfast orders anymore. So I called the manager and she was very unaware they were told that. Just overall disappointing when instead of waiting for them to tell me I can't eat breakfast there I could've went somewhere else in my time crunch. read more

We stopped by for the first time on 5/23/21 ordering two big macs and a large fry MADE TO ORDER!!!! After waiting in the drive through line for 13 minuets we received our food, We got back on the highway to head home. took out our food and EVERTHING WAS COLD. And loaded down with the thousand island special sauce. Absolutely unacceptable! I called back to get a manager twice, I let the phone ring for several minuets. no one would pick up. Total slackness. Hey folks how about taking some pride in your job. read more

The food was cold and not very tasty. We need to try a new McDonalds. This is the 3 time in a month the food was not good at all

I ordered a slushie and received a cup full of syrup. They didn't even fill the cup up and tried to hide it among the other drinks in the tray. read more

McDonald's - Minute Maid Strawberry Watermelon Slushie. - Coffee & Tea Near Me - Boiling Springs, South Carolina

Women at the speaker kept rushing me , then proceeded to have an attitude and huffed at me when I asked for a moment to think of what else I needed . then my food was hard read more

If I could put zero stars I would. The workers are terribly rude and will blame you for THEIR mistakes. They make my very simple order wrong all the time. Honestly, do not see how this place is still open and running as it is. I will not eat at this particular McDonald's ever again! I would much rather drive much more out of my way to a McDonald's that can read a order screen right the first time and not yell at their customers for their own mistakes! read more

Food is ALWAYS cold and all the staff is incompetent and can't read simple orders. You're literally working at a fast food place with pics and buttons. Be fr read more

got door dash i ordered my burger add bacon no onion extra pickles add lettuce and they just gave me a regular burger with everything on it. i paid extra for the toppings. on a separate occasion i went around 12am and the workers were all in parking lot and told me to go home that they were not open. they were in fact supposed to be open. worst mcdonald's i have been to. read more

I used to come here once in a while and everything was fine, great even. But recently it's been terrible.. what happened? No flow , and my ORDER IS WRONG EVERY TIME. I'm asked to pull the the side EVERY TIME... and they forget to bring parts of my order. Last time I orders a coffee iced drink. They forgot to bring it To my car. Then said ok I'll go get it, never came back, baby screaming in my car , I'm waiting, so I went and walked up to the window, my "drink was just standing there" I asked about it, they said oh we thought you left... and gave it to me. Yes everyone was nice about it but the service has been way way below any standard I've ever seen. To make matters worse that drink was made wrong and was not even what i ordered , we couldn't even drink it, and I can't believe I even ordered it..: where is the work ethic:( read more

Everyone in here is rude as hell and half the time I get my order wrong or it's missing something. 10/10 do not recommend

This is a great little McDonald's hamburger joint located off interstate. The drive-through service is really fast specially for the pre-hurricane Florence coming in. The drive-through person always very nice sweet caring understanding and very friendly. When I receive my food it was hot and in great shape. Overall this is a great little McDonald's joint to get a hamburger fries and unsweet tea. read more

There service sucked! They didn't get our order right, our fries were cold, the employees were rude, and we had to go back to get another fry. I don't recommend this McDonald's! read more

I went through the drive thru and the woman on the speaker was extremely rude and forceful. She just said "go head wit yo order" and when I asked her to give me a minute she just repeated herself "go head wit yo order", she had no respect or friendliness at all. When I got to the window she had chocolate sauce all over her arms and hands and was dangling my bag in front of me using only her finger tips. She said "I had a accident..my bad" and just closed the window forcefully when I took my food. I will never visit this place again. Mcdonalds needs to weed out the bad employees who seemingly do jot care about their job or the interaction they have with the customers. I even complained to the shift manager on duty and he told me that he has talked to her, and even the store manager about her and they have refused to address the situation. read more

Poor quality food ! Last couple times have been laughable. Took food back 3 times. Seems like they are microwaving the fish sandwich. And the fries have been cold. Order and pay for large and get med or small. Just seems like new trained is in order ? read more

Place was dirty, did not even see a manager to speak to about it and it took forever to get our food. Intended on eating in the restaurant but took our food and left. Not looking forward to going back anytime soon. read more

People are very rude here, even the manager. It takes them forever to get your food ready. Most of the time they don't have an item I'm wanting to get off the menu. Very bad customer service. read more

this is the worst mcdonald's i've ever been to. the workers always seem to be rude and the service is always slow.