Ordered a large drink and got back an extra small. Look at all that ice in a $4 drink. read more

McDonald's - Fast Food Near Me - Bridgewater, Massachusetts

Disappointing experience, we can't get the sandwich right--half of the sandwich is hard, egg is green---poor service, they don't speak English and simply unfriendly and uninterested in helping out a customer. Place is dirty too. My last time here! read more

I went to this location this evenitng and the burgers I ordered were fine but my fries were soggy and without flavor. I like the renovations they just did on the building, but the food doesn't back that up. When I took a sip of my lemonade that I actually thought it was water. Do better McDonald's. read more

The slowest drive thru on planet earth. Literally waited 25 minutes just to get a few cars served. They just don't care. Also, food is often times Cold and buns stale, like they've been sitting there for hours. Just close it or get better help that actually care about their jobs. Pathetic. read more

Service is so beyond slow, half the time you see the workers sitting there with their friends talking to customers over working and almost never gets the order right it's beyond frustrating read more

Place is full of cheap staff theyre not going to fix an item if its wrong lady was rude and i paid 5$ for a burger with mac sauce and when tthere was no mac sauce they wouldnt give me any after i paid lol place is an actual joke read more

Don't waste your time here after 6. It's a joke. You will be sitting in your car for 30 minutes. Doesn't matter if it's one person in line or ten read more

Fast hot tasty!!! Drive thru works great. Hamburgers were hot moist not dry and fries always hot. This might be the wave of the future that no more dine in at McDonald's will come back. I prefer drive thru and maybe an outside area to eat at a safe distance will compensate for eating in. Less stress on workers and much safer in the end. Even two drive ways could work. This location has been always a plus cause of the University. read more

McDonald's - a bag of food on the hood of a car - Fast Food Near Me - Bridgewater, Massachusetts

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I ordered a burger with only ketchup and got a burger with American cheese and extra fucking pickles. The service was slow for sucky cold food. read more

McDonald's - Had to peel the cheese off to eat my only meal of the day. Hamburger Happy Meal - Fast Food Near Me - Bridgewater, Massachusetts

How can you mess up a egg McMuffin? If you don't know go here they'll show you. Never had one without Canadian bacon till today. Bravo. read more

This might as well be the worst McDonald's I have ever been to! The McChickens for my grandfather tasted like crap. We asked for plain and they gave us everything on it. The lady taking our order was terrible. She said "SPEAK UP" She gave us our food and then said nothing. read more

Be careful at this location, the person on the ordering speaker at the drive up speaks very poor English and is very hard to understand. I am NOT anti immigration and I am NOT a trumper, but it seems to me they should have someone who can communicate properly. Also I ordered the breakfast burrito meal and only got one burrito, paid for two. read more

If you can't staff properly, shut off curbside pick up. Last night they were busy. 20minutes after ordering (15 of it sitting in a curbside space ). No acknowledgment from the staff. After seeing others walk in, I went in and asked for my order. The guy at the register say " we didn't have anyone to bring it out..." grabbed my food and left. The fries were iced cold. Nuggets packed wrong. Bbq missing. Poor quality. Poor service! read more

I don't expect much from a McDonald's--any McDonald's, really. But today's pit stop at the McD's in Bridgewater was troubling. I ordered a sweet tea, which was good btw, but at no time was the cost of my order communicated to me. First, here was no pricing for iced tea on the menu board, and when I placed my order at the speaker box I expected the person taking the order would tell me how much my order came to, but the voice just said to pay at the first window. I get to the pay window and the kid working it didn't tell me how much my order came to; in fact, he said NOTHING. Not even "hi." He just held out his hand for my money. He gave me back some change and I'm thinking to myself: There's no posted price and the money-taker doesn't speak, so how is a consumer supposed to know if the change they're getting back is even correct?!? So I asked for a receipt and he shook his head while making a sweeping motion with his hand in front of his neck. So I guessed "No receipt? You can't give me a receipt?" He shook his head again, confirming no receipt was coming my way. As a consumer, that bothered me a lot, so at the pick-up window I asked if there was a manager on duty. A nice enough gentleman appeared and I told him about the pricing transparency problem. He said he was sorry but they can't print receipts. I'm not sure he got that his store failed 3 TIMES to communicate the price of a product and/or the cost of an order. If that's not against the law, it's at least a very shoddy way of doing business. read more

Loterally tje slowest mcdonalds on the planet. Get ready to wait in the drive thru line for 20-25 minutes. Their is no pride in the workers or the management. I mean, yes, you work for Mcdonalds, but take your job just a little more seriously. I used to work fast food so I know its hard, but I would still always try my hardest. read more

So me and my friends walked in at 8:15pm on Monday night and asked for a drink, the small skinny girl with glasses looked at me and said they were only doing drive thru as the line was huge and the lobby was empty. She also took 5 minutes to come take my order, she walked to the back for no reason. Lobby was also very dirty and messy. Sat in the drive thru line for 10 minutes as the line was growing bigger and bigger and they did nothing about it. read more

Literally went here for doordash orders and I arrived at 9:30 they literally locked the doors the dining room closes at 12 by the way, I could see like 3 orders just sitting in there and all the employees were sitting around. I went to the drive through after to try and get my delivery they said one second I sat their for like 15 mins with my order being ready and nobody did a damn thing. Every single one of them should be fired for not doing their job. There's a bare minimum of work you should be doing and honestly it's disgusting how lazy they all were. read more

This McDonald's is a fucking joke. You wait forever and they always fuck up something with your order. Drive the extra ten minutes to another location. Avoid at all cost read more

It so bad it take so long for my food I ordered a 10 piece it's a gun soot in the car in front of me and it's 12:00 pm and then a homeless person walk up to the car window I open the the window and he is asking is money I say no and I put up the window I got my food at 4:46am I go home and eat my food. read more

Find some better overnight workers. Drove by and they're just hanging out in the lobby, neither of them would answer the drive thru.

we mobile ordered and showed up 20 minutes before they closed and told us that they were closing and not making orders anymore. really sad because we wanted that apple pie and the rest of our meal...Ricardo was nice tho so that one star is for him other wise it would be zero stars because now we are sad and hungry read more

ordered food through grub hub at 11pm, delivery was supposed to come at 11:30 then got pushed to 12:10 am. I didn't care cuz nothing else is open and I was hungry but i guess they aren't open 24/7 like it says and my grub hub guy told me they were closed when he went to pick up my order. waste of time and inconvenient read more

Some people during the day are kind however dinner and evening shifts are a shitshow THE DINING ROKM IS ALWAYS CLOSED AT LIKE 830 9 PM WJEN ITS SAYS ON THE DOOR OPEN TILL 11 they never have enough people who are actually working because 50 to 75% of all the workers are just sitting in the corner doing nothing well there's a line all the way out to the street and even when there isn't a line you sit there waiting 10 minutes just to order when there's only one car in front of you it's the biggest waste of life sitting in that damn drive-thru. read more

Worse than any other McDonald's they never have hi-c and the lines take forever. The other day they told be they wouldn't give me any Big Mac sauce on the side even tho I've gotten that at other McDonalds read more

I used to love grabbing breakfast sandwiches here before work. Now whenever you go here they make you pull up wait at least 10 minutes for your food. Easily the most annoying thing, though, is the girl they have working the window. Nobody wants to deal with her overly obnoxious fake condescending tone of voice. Go be a game show host somewhere and annoy someone else read more

Here on a Friday night, and we hear yelling and swearing while trying to order. Along with that, the drive through operator was extremely rude to the car in front of us, and to our car as well. We were given cold fries, and this isn't the only time I've gotten this service here. I really wish the workers did better. It's fast food, in a college town. read more

The service was terrible here we were sitting there in line for over 30 minutes, there was three cars including us. When we got to the window, there was employees yelling inside. While they were yelling, our food was sitting on the table, getting cold, and when it was given to us, we were told to check to see if all the food was there. The food thrown upside down in to the bag and the fries everywhere. The food was cold, and all of our sauces were missing. read more

I wish i could say nice things about this place but i just cant. Every time i've ordered from here they've consistently forgotten my food. almost every single time i go here i lose money because of them forgetting my food. If it isn't the food it's the godawful wait times. So i'm overspending on cold food that isn't even my entire order. Please don't waste your time here. Even for a mcdonald's, the quality of the food and experience is terrible. read more

On 3/12/23 at 11:300pm, after 10 vehicles in the drive thru waited about 20 minutes to order, the 24 hour drive thru employee told everyone that they were closed for scheduled maintenance. Even though I ordered on the app before going, they still said get the refund through the app. I believe they closed because there were too many vehicles in line and not enough workers to handle the volume. I doubt the franchise owner knows about the schedule maintenance closure. read more

I want to start off by say I loved to get sweet and sour sour with my fries, the. He said it would be a extra charge absolutely ridiculous. I am now currently waiting in line for over 20 minutes for my Mc ribs and my double cheeseburgers. Since the new manager it's been absolutely horrible read more

Ive been waiting in the drive thru for 25minutes and still havent order this is horrible. Why am I waiting. ITS FAST FOOD. I get my food and its made wrong. I tried to call the store no one answered who is in charge cause I want my money back. I ordered a plain mcchicken and it wasnt plain. Ordered a small fries cold. What the hell kind of restaurant is this. So pissed off and unhappy. I used to work for mcdonalds, it's not hard to listen and make sure the food is correct. 2 nights in a row my fries where so cold I thought they where still frozen. I'm so disappointed now I am going to start going to the one in Raynham. It's further for me but at least my food will be hot and accurate. read more

McDonald's - Says plain on the receipt - Fast Food Near Me - Bridgewater, Massachusetts

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This place has boigeez dat r like cum cakes, staff did not give me sauce, no hot water, reminded me of anti freeze cooling variant, I would kiss the man in the kitchen tho read more

Terrible!!! Just waited 25 minutes for a Filet of fish meal with a McChicken sandwich and large soda, at the drive-thru at the Bridgewater establishment. First time I got fries and drink. Told them it wasn't what I ordered and repeated order. Second time around I got McNuggets and fries! Finally after 25 minutes they got my order right. While waiting in my car I watched employees fooling around, some texting, others talking on their phones. Totally unacceptable! All employees were teens. I know times are tough right now getting help, but special needs kids could have done a better job than these young so called adults. This nation is in a sorry state, these kids are the future of our country? read more

Worst McDonald's I have ever had the displeasure of ordering from! They need new mgmt fr. They say open 24hrs on the billboard down the street but that has been a lie in the multiple times I have tried to order at night. Always gettin my order wrong and terrible wait times. Would not recommend y'all. read more

Went to get food at 1 am because it closes at 2 am. The kid working there wouldn't let us order and wouldn't open the window. He clearly saw us and had his friends in the store with the doors locked and was doing nothing. Several cars drove through and still they did not serve anyone. The kid is getting paid to not serve customers. Not surprised though the reviews were already low for this Bridgewater McDonald's. read more

Place can be nice at times but honestly overall it's kinda mid just like youngboy place be taking dumb long jus for a McDouble like brah ain't that already cooked aint no way it should take 20 mins ice cream machine always broken but that's casual McDonald's the customer service pretty nice but yea MIDDDDD read more

Would not recommend this place to eat, employee who actually handLes the food does not wash hands after bathroom and goes right back to handing food. Will not be Dining here're as it was blatantly done right in front of me. Nothing else to review as I dId not order anything after witnessing this. Also you can see I checked in I am physically here at the restaurant. read more

This is the worst customer service ive ever seen at a McDonalds I have ever came across!!! They state to be open 24/7, which is a lie they close everything down by 11 pm they never full fill my order! They are always out of everything or they just choose to not give me everything in my order. I live in the area and everytime i go i never get a reciept so i cant even claim missing prodeuct and never get my full meal order!!! I tried to call but it seems your phone is disconnected or is just unplugged!! Please step the game up, or just give me what i pay for!!! Sick of being played for my money!!! read more

I always gave my compliments to this McDonalds, but today was horrible. 1 - First thing, they don't let you say what you want and start to speak in advance trying to figure out what you gonna get, this is really annoying. 2 - Nobody behind me on drive thru and they looks like really busy like they have hundreds of orders forgetting to give you the right order, i asked for 2 happy meals with apple juice, I didn't receive the juices, I realized when I almost home. 3 - I just asked, that's it, just asked if they have a different toy, because my daughter collecting the frozen toys and they gave me the same toy on both happy meals and the guy who's giving me the order asked somebody else inside there (maybe the manager) if they have any different toy, she was so rude with the guy, i was ashamed about that situation. I hope that McBee family who's own this McDonald's take care about the crew training for a better service. read more

Really like the staff that work there, but they take forever. Food is typical for McDonald's but expect to wait a while.