We left as they did not have any fountain drinks. Looked pretty run down. Could use an update.

One star today and I'm comparing McDonald's to McDonald's. I ordered on the app (might as well get points towards free coffee) and kept an eye on the counter for my order to appear. In the end, I was asked if I had a mobile order and it was pulled from the warmer for me. This guy and other crew were friendly. So few pluses: The dining room was clean and clear. My order was correct though the sandwich was not hot. The cheese was barely melted and the muffins were underdone. Condiments station was clean. So many minuses: Front door was locked at 6:45 am though the side door was open. Men's room needed some attention. Not a single power outlet at any table in the restaurant. No wifi. Ketchup dispenser was out. Coffee did not taste right. Burned? Off? I don't expect perfection from McDonald's but there are a few base things that should be consistent across the chain. [Review 559 of 2024 - 154 in Oklahoma - 21590 overall] read more

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Wow...along with 10-12 others we were trying to get orders in before breakfast ended. It was a nightmare! Orders were messed up, and some had to wait for more than 15 min for their food. The ice was out, and they realized it shortly...but several people before us were still waiting. It was just chaotic and one of the worst experiences for our group. read more

Absolutely unreal. I don't mind waiting for my mobile order when they're extremely busy but it shouldn't take almost half an hour for three drinks and a MEAL. Then the lady tried to tell me the MEDIUM smoothie I paid for in a SMALL cup was correct Stupid fucking idiots all of them. read more

This is the best McDonalds I have went to but they sometimes get my order wrong The burger is very good and so is the chicken nuggets and the fries or cold sometimes but hot most of the time read more

I will say broken bow McDonald's is better than idabels when it comes to quality of food, but their customer service is HORRIBLE... Almost every time i come here they are rude asf and dont want to do there job! Even one of the managers was rude and i waited a very long time for my order and was treated like i was in the wrong... i expect it to be different each time i come back but the workers are always rude and seem annoyed. read more

Quarter Pounder with cheese was greasy and thrown together. Cheese was half off the sandwich and melted to container. Service was below average. Even young adults can be trained to greet customers, smile, and communicate with more than one word sentences. Although one worker was sweeping the floor, she neglected to wipe up the soda spilled on the floor at the cashier's station where the customer places an order. Incredibly disappointed with this location. read more

I never knew McDonalds could do it wrong until we came to this location. The workers were goofing off and laughing and it took them forever to take our order. While I'm all for fun on the job, the goofing off annoyed us because when we got our food, the spicy chicken sandwich was burnt and the fries had no salt. They obviously don't care about quality food or good customer service. read more

Every single time I come here something is ALWAYS wrong. Tonight I ordered a burger and it was bloody and this isn't the first time this has happened. read more

Probably the worst McDonald's Drive-thru I have ever been unfortunate enough to go through. I had to keep repeating my order as it was as if they were not listening to what I wanted. Three times I had to say I wanted a large regular Coke not a Large Diet Coke. I guess by the time I got around to the window they must have already poured it as the girl thrusts this drink at me with the lid half on slopping a bunch of it on me and my car saying "Here's your Diet Coke." I tell her I ordered regular Coke and pass it back to her. She slams the window shut with a look on her face that wouldn't have been out of place in a Halloween Haunted House. About 30 seconds later the window opens and I get the drink passed back to me and my bag of food. I look in the bag and don't see any ketchup, so ask if I can get some. The response was, What? So I asked her again and it was like it took two or three seconds for her to realize she was serving a customer in a restaurant that serves burgers and fries and Ketchup is a condiment that is frequently served with those items. So I drive away, get a mile down the road. Fries are so salty and half of them were barely warm. The burger wasn't bad. The apple pies were cold. There were no napkins to wipe my hands on and top finish all this off the Girl in the window never changed out my Diet Coke for a regular Coke. She just handed me back my original Diet Coke!!!!! The only thing that stopped me going back was, I was in a long line of traffic heading north out of town and I had a three and a half hour drive ahead of me and it was getting late. read more

Bow road mc donalds waited over an hour order didn't arrive so decided to walk to the restaurant showed them my receipt the managers all started speaking bengali to eachother and the security guard so I couldn't understand. I showed them my order number which they had on the system and my bank account with the deducted amount. The male manager ignored me and became rude telling me I'm just upset I didn't get my food. Then the security also Asian said he CONVINCED him to give me my order and I should drop the argument. As I was leaving the manager came out from behind the till and told me "I'm happy " which I thought was a dig at my experience as I lost my time going to the store at a late hour. read more

It must be a requirement to have an IQ of less than 20 to work here. People don't know how to read or count. When you ask them to repeat your order, they can't even do it accurately. They are some of the dumbest human beings I've ever encountered in my entire life, and that's saying something." read more

I would not even give them 1 star! Second day in a row so have asked for extra cheese on my dbl cheeseburger an this is what I got! They are rude at the second window in the evening shift. Not all days though. They give no craps about the customers. Most times the fries are cold! Sweet tea! Well it's sugared water! read more

McDonald's - This is not a Dbl cheese with extra cheese! Worse McDonald's ever! They don't give a crap about the customers! - Fast Food Near Me - Broken Bow, Oklahoma

I went through the drive thru at this mcdonalds and the customer service was awful. Would give zero stars if I could. Never going back. Didnt know the oklahomaians were so rude. Fuck Mcdonalds read more

RUDE! They got our Oder wrong and instead of fixing it they had the nerve to tell us we had to go back around , wait in the long line AGAIN, and reorder. Never again. read more

This is the worse McDonalds I have ever encountered! My burger was so cold! The fries are always cold so I wasn't expecting anything less. But the burger! How can a Burger be so cold it didn't even melt the cheese on it! I couldn't eat it! It was to dry an plain! read more

Horrible service, very long lines and the very rude lady didn't even get the order right I ordered a deluxe hot chicken sandwich (4b) and she started aggressively telling us that 4b isn't a chicken sandwich even though I ordered that chicken sandwich off the menu. So please if you don't want to get your day ruined DONT go here read more

My man and I walked in at 8:15 pm on a Saturday and it smelled awful in there. It was an unappetizing smell. We tried to order ice cream and were told "the machine was broken." Sure. That's what all McDonald's say after 6 pm. read more

Obviously don't expect great service at any McDonald's, but u can usually bet they always have great fries and typically decent fast food. First time we've ever ate at any McDonald's and threw away EVERYTHING. The fries, burgers and nuggets. Guess we should have known it was going to be disgusting the second they handed us our bag and It smelt like a dirty diaper! I was like WHOA!? Wth???! Okay... maybe it was just the combination of everything and the paper sack/cardboard and possibly a lingering smell outside?? Nope. It was nasty old disgusting food. That's even WITH a line full of cars? How does that happen? The fries were so rubbery and the burger meat smelt awful and was so stale. I typically don't immediately ban a fast food place for bad reviews because I know how some are not about the food and some are dumb. But Heed warning to the bad reviews of this McDonald's people! Thanks for potential food poisoning and a wast of $19 read more

It's McDonald's. You know what you're getting. I will say the one in broken bow has better service than idabel.

worst mcdonald's in my life, the two white ladies stanks were so rude about getting all my kids orders and started giving me attitude when i asked my for my ranch read more

Recently came in this mcdonalds for ice cream and free wifi since im from fort worth. The minute we walked in we noticed an empty restraunt with every table needing to be wiped down. After we got our ice cream we sat at a dirty table and my boyfriend walked right uo to the counter grabbed a towel and wiped our table for us. The bathroom was worse it looked as if it does not get cleaned reguarly and there were trash and bags from other restraunts sitting on the floor. The dirtiest mcdonalds i have ever been too! read more

Just asked if the tea was fresh and the girl said I just got here. Not let me ask or I'll check for you. Then after we ordered someone asked if she was ready to take an order and she said I guess. It's not that hard to be a good waitstaff. Please!! read more

Between idabel and broken bow McDonald's I have to say broken bow's McDonald's is the best! I receive great service, and I know that if my order is wrong they would have no problem with fixing it! Shout out to Logan for being a great manager! :) read more

Upon entering this establishment, flies were buzzing around and the occasional sounds of machinery in the background. The service was quick, the employee's in the back were quite loud however with quick hushes and complaining. The food was not anything to the likes of my taste and the cheese in the #12 Club looked like cheese with all the color drained out. I was not happy with this horrible choice for a place to eat, I don't want to ever eat McDonalds again. read more

Super excited to have breakfast this morning.. But then- our food was barely warm. The orange juice THAT I PAID EXTRA FOR in the meal was WARM and nasty. Disappointed because it's breakfast time, all the food should be hot and fresh and the overly priced orange juice should be cold and tasty. Got over it, no big deal. And then- we found a hair on our breakfast sandwich! the crew brushed it off and slapped a new sandwich on our table. Didn't offer sincere apologies or anything. I've worked in food service before, I know that those things happen sometimes. BUT, this is the second time in a row that I've been to this McDonald's and there be something foreign in my meal. The last time I was here two months ago, I ordered an iced coffee and there was a DEAD FLY floating at the top of it. I waited a long time before deciding to come in again today, only to be mortified again. I'll be going to Idabel McDonald's from now on. read more

No play area for kids, slow service (REALLY) and no changing table or trash can in bathrooms. Do not go here unless you're here for the food (which is typical junk McDonald's!) read more

Good grief! These people are slow. We waited 15 minutes for a burger, fries, ice cream cone, and glass of water. Finally received our food. It tasted ok but we could not figure out what took so long. There was only one person ahead of us. read more