The occasional visits, maybe once a year if that, I've experienced no issues. Go inside, clean areas, place order with fairly friendly staff, order filled timely, check bag for items ordered before leaving. No problems. Drive-thru, no line, place order, wait a little, check bag before driving off. No problems. Recently purchased their two Filet O' Fish Lent specials. Adequately tartared, warm bun, crisp fish...tasty. No issues. read more

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It is a very unsafe place to come. There is no security here. Many fights have occurred here. People are in danger here. Customers are in danger here. Management will not do anything about the current situation at McDonald's. They do need police here at all times. Many times the police are not able to be here because they are handling many other and very important things. But management will not step up to the plate and do anything about the current situation here. The element that comes in here is very bad. The kids are very very bad and out of control. There's no one here to control the situation. It's usually very out of control. Customers are afraid here when they are sitting here having their meal or coffee are witnessing this. They get scared and they leave the business at once. This place really needs real security here and they will not be put it because of management who is not able to manage the business at all. read more

I did a mobile order. When I got there, my order wasn't ready. When I finally received it, it wasn't properly done and I was missing food items. As I waited, for the missing items, about 40 minutes, the employee I was speaking to was disrespectful and dismissive. I asked for a refund for my missing food items and the manager on site stated "I don't know what's going on in that kitchen." So disappointing. read more

The food is always cold the french fries are never fresh It does not matter whether you order from a food service app or go in person. read more

McDonald's - Lately I've noticed, food is cold, French fries are never fresh. They are always missing an item in the order. - Fast Food Near Me - Bronx, New York

The worst drive thru McDonald's around during nite time. I ordered three mc Chicken never looked at my bag until I got home. Only had two. It's so slow also. Please check your order read more

Horrible service!.I ordered Carmel iced coffee, and when it came it tasted like plain coffee with ice and no sugar. They didn't put any bit of Carmel in it so why call it Carmel iced coffee? Plus I specifically asked for straws and they purposely didn't put any. Don't recommend!. read more

Slow but clean with a nice drive thru. Would definitely stop by here if I'm in the neighborhood. read more

McDonald's - a counter in a restaurant - Fast Food Near Me - Bronx, New York

This is the worst I tried to call for delivery but when we tried to order the girl said no

Extremely long wait times. Even when placing an order for pick up through the app with ample time to prepare the order. Still waited over 30 min in my car for shakes and ice cream. Parking lot is horribly re done. The old lot had plenty of spots to park in. This one has 3. The employees usually park in the curb side pick up spots. read more

I've been to this establishment twice and both times that I have arrived, I've had to wait over 30 minutes for at least one item due to staff errors. Furthermore, as I'm waiting patiently for my food, the staff seems to be cracking out jokes and making sharp looks towards us as if we are the problem. Even after waiting for the food, the food isn't even pleasant as it ends up being cold or hard and doesn't even feel fresh. read more

I ordered 2 quarter pounders, which I waited 15 minutes for to them, to get home and start eating one and found some hair in the burger... I am so disgusted with this lication read more

McDonald's - The hair I found in my Quarter Pounder with Cheese - Fast Food Near Me - Bronx, New York

Just opened back up and already started. Got my order all screwed up. No meat in the burgers yeah, exactly. And the person (I think he was the manager) that attended to the register was a bit rude; Not even asking, if we were being helped before he decided to go on to the next register to attend other people. read more

McDonald's - two sandwiches with cheese and tomato sauce - Fast Food Near Me - Bronx, New York

The food is given cold, and the workers don't have no respect not even have a good day.

McDonald's on Tremont and Philip is the worst McDonald's around. The drive thru line is always wrapped around with cars both ways with drivers fighting each other and blocking traffic so they can be ahead of the next guy for a Big Mac. I cannot tell you how many times I have waited more than 25-30 in the drive thru line. I am stupid to have waited, for a grilled chicken sandwich that the chicken is chewy and slimy. When you get your food, 75% of the time they forget something! Don't expect a napkin, a straw or ketchup unless you ask them. This McDonalds still holds the record of the worst drive thru ever. You will wait for 25 mins from start to finish for your food, and good luck if they get your order correct. Do yourself a favor and drive to Eastchester Road. The drive will be half the time you will wait in line here. read more

This is my wife and mine spot when we need a quick fix or apple pie, you just can beat it, my son he love the milkshake . he can nock it down all by himself for a 1 yrs old.LOL come on by read more

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Slowest McDonald's in the world. Every time I come here on the drive thru I wait upwards of 20 mins it's actually ridiculous. It's not like the store is super busy either. Other than that it's McDonalds. Food tastes the same everywhere. I don't understand how they can be so slow. read more

McDonald's - Waiting for ever! - Fast Food Near Me - Bronx, New York

Can I rate them a less than one. Check your food before you leave. I ordered a Big Mac tonight drove home and was missing meat. How do you have a burger with no meat .... I just threw out a veggie burger I didn't ask for.... read more

Very clean McDonalds. Employees are usually rotated high school or college kids. Drive thru pretty efficient, but don't use on Friday nights. Go inside you'll get your food faster. Plenty of on site parking and street parking is meters until 7pm. read more

Where to begin...employees taking smoke breaks right next to the customer seating area outside. Nuggets are soggy and the fries are hard.They also have gotten the order wrong 3 times. The bathroom is disgusting. Parking lot designed horribly. All in all just go to a different McDonald's. read more

Now this is a good McDonalds. I happen to be addicted to sweet tea, so I go to McDonalds religiously. They got my order right all 3 days in a row. read more

The slowest services ever!!! It doesn't matter if it's drive thru or inside. I'm happy I don't eat this often because the service really sucks. read more

It's McDonalds, so I expect a certain level of quality, or lack there of. But that's OK because, it's McDonalds. I've never been inside, so my review is for the drive-thru only, which I have been 'thru' way too often. I've never had a problem with service. The women, or girls, and guys who work there actually smile and make eye contact usually. Which is unfortunately more then I can say for a lot of other better dining establishments. They take my order quickly, I pay quickly, and the food comes out quickly. It's like a well oiled machine. I've never had to wait longer then about 7 minutes even with a long line. And my ultimate test...my early morning iced coffee. I received my light and artificially sweet 6 am caffeine kick less then 2 minutes from when I ordered it. And...it was just what I ordered. !!!!! They are so much quicker and more consistent then their Connor St. counterpart who I will never patronize again. Sure, I have to backtrack 5 minutes to get there which adds 10-12 minutes to my morning commute. And sure I have to pay an additional 29 cents for my med iced coffee. But it's worth it. 4 stars for you Mickey D's. I can't give ya 5 because well, you're McDonalds. But you're a pretty good one. read more

I ordered 3 times from this McDonald's (Happy meal ) and everytime they give me the wrong order ! My Nephew burger wasn't a burger it was just bread that's all ! I applied A couple of times and did walk it also and the manger will always tell me I had to wait from them to call and they never did I applied for 6 months and still nothing , they also told me they wasn't hiring people at all anymore after I applied and saw a sign at the McDonald's and they lie to me next couple days their is like 12 new people after I been doing walk in & I gave the mangers my information 5 times read more

This McDonald is very very clean. The food of course is the same everywhere you go. But the McDonald big breakfast is just amazing. You get scrambles eggs, a biscuit with sausage and a hash brown for only 3.99$ I'm about to come to McDonald's everyday now. read more

Don't bother with delivery just get it yourself my food was ice cold by the time it got here I placed it At 1:58 pm and didn't get my food till 4pm. It's crazy maybe wait till the driver comes to make the order fresh because it's really not fair paying all that money for ice cold fries you can't even reheat. Oh and they didn't even give me a straw for my drink.. get it together. Grubhub is the app I used maybe it was the app too idk read more

They are giving free meals away after midnight. I saw two car not paying for their meals in the parking lot walked up to the window and walked away with a free meals. Hope the manager sees this bird read more

Shouldn't even get 1 star. Slowest service ever drive thru takes forever. I'm not exaggerating i came once made note of the last car on line drive to other McDonald's on eastchester rd got food drove back out of curiosity and that last car was just getting food at window. read more

this mcdonald's on east tremont has the worst parking lot setup and the drive thru is a curved mess with cars going in both directions not knowing where it begins or end . the limited parking spots are set up in a way that when you back up to leave you have to dodge cars entering or leaving . i just parked on east tremont and did the old fashion walk in method which is quicker cause the line at the drive thru is a joke . it's not crowded inside and plenty of tables to sit at which i will do cause ac is kicking on level 10. miss kamila can i get a large diet coke for a buck with large fries no salt . ok i am chilling while enjoying my fries and diet coke and i am in the back booth to the side and in walks the kid who was inside my car an hour ago looking for free stuff. he did not see me which meant i did not have to hide under my booth , next time i will wait forever at the drive thru . read more

Listen. I get it. I was 17 working late shift at a fast food drive thru. I don't expect stellar and/or speedy service after 10pm, weeknight or weekend. But I live around the block and I don't think I've ever experienced anywhere close to a "fast food" service here. Expect to be at this location for 20-30 min minimum regardless of time. Late night, just forget it. Go home and cook yourself a meal, it will be quicker. When I was a kid working midnight drive thru shift an hour out of the city, 3 min 30 sec from order to completion was absolutely unacceptable. When I'm sitting on a 3 car line motionless for 10 min at a "fast food" restaurant in NYC, I run out of patience. If I wanted to wait this long for food I would have gone literally anywhere else on e tremont for incomparably better food. Or I would go home and cook a meal, as I did this time. read more

Not the worst McDs but not the best. Food is generally what you expect, but service isn't always the greatest(cue up forgotten fries, ignored requests to your order, etc.). Also, on several occasions there have been homeless people either in the building asking for change or standing right outside the door doing the same...management here seems to not care or make any effort to keep them from bothering their customers. Drive thru only for me when possible.(sorry if I sound insensitive, but its really offputting to be asked for change everytime I go in or out of this place) read more

There service sucks. I've ordered Uber eats from them and they didn't give me two items. When I called them to explain to them the problem they hung up on me. read more

After a car full of kids held the line for close to 20 minutes, I pull up to the window only to get ignored for another five minutes. But I did get to watch the employees wander around and complain about customers which is always encouraging. Finally someone realizes that I am there waiting and comes to get me my food. She confirms my order then grabs the bag that was sitting there since I pulled up. So I ask her "how cold is this food going to be?" She giggles and smiles saying "don't worry it will be ok". This attitude makes me very happy my pregnant wife made me go out at 11pm and get her nuggets. What I'm not happy about is the cold chicken wrap and nuggets I received. The chicken was so chewy and old I ate two bites and threw it out. This will undoubtably make me sick. Thank you McDonalds for reaffirming the reason why I stay away from your "restaurants". read more

This McDonald's is terrible, I asked for a plain cheeseburger happy meal, I got a hamburger with pickles and onions. I went back to tell them and asked to put cheese and for no pickles and onions. Once again I get a wrong order. I decided it was a waste of time and didn't go back. read more

i come here usually for the hazelnut coffee and maybe a small item once in a while. The service is fast. They have clean bathrooms and the drive thru is pretty good. read more

Service is kind of slow for fast food but they have the BEST French fries I've ever had from McDonald's. don't know what their secret is but consistently delicious read more

This place is a serious mob scene at lunchtime. The parking lot is full, the drive-though line winds around the block, and the registers are super busy. read more

If I could give this place a -10, I would! The customer service here is the absolute worse! I was waiting for more than 25 minutes (you could look at the cameras if you want to) and I very nicely asked the manager to use the bathroom and she was hiding and told her employees to tell me no and I said can she at least tell me in my face. Why the need to pass on the message?? once I told her I would escalate it, she said to go ahead and call whoever I want & do whatever I want. Why kind of manager says this to a customer. Add on top after waiting almost half an hour in line she goes and says were only serving breakfast now! Never going to this location again and will make sure I let everyone know. That female manager shouldn't even be a manager! Def needs to take some etiquette and people 101 classes to learn how to deal with customers. read more

I don't know if it was just the evening I chose to eat here, or this is just the way it is, but that evening they couldn't handle the amount of people, so at the end I just gave up and left. If I knew that this is the way it is every night, I would rate it a star. read more

this new place is worse than the old one at 3660 e tremont ave., bronx, ny 10465 went there with my brother he ordered double cheeseburger and large fries w/ large coke to go......well I told my brother to check the bag cause this place is a screw up he said no well we get 30 mins later he opens the bag has small fries & single cheese burger soda was right size vut just put there no bag no straw no napkin nor ketchup which he asked for I told him 2 x check that its right again so he paid double for everything & got nothing he wanted he said you were so right I should have checked it so now what was he supposed to do drive back another 30 mins. he just moved to FL he said I will never go to another mcdonalds again especially that bronx one we were the only people there think we waited least 20 mins. that wasnt the issue & then get a screwed up order... glad I didnt order anything .....what a dive & thats the new mcdonalds...pathetic read more

Their service here is sooooo bad !!!! The drive through is never empty and when it is the workers still don't get your order right or keep the line moving even when you're the only one in the drive through ! Also inside is not any better!!! A lot of the workers have nasty attitudes and this McDonald's either needs new management and to fire all the employees if they want more money maybe they should work harder for it. Because McDonald's is still a job and that doesn't mean you shouldn't work to your full potential and learn the trade and maybe own your own chain... customer service is everything people ! Boss up read more