Had a wonderful and enjoyable meal at this McDonald's. Place was very clean and there were many people in the store at this time. Service was quick from when I ordered it till I received the order at the counter. Fries were also very good and very warm. Would have loved a hot burger beside the one that comes out of the case on the line. Over all a very good place to stop and have a burger and fries, price was okay nothing crazy like everyone is saying on line or in the news. read more

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A drive through visit resulted in McNuggetts that were hard, barely warm but the hair in the fries was the final straw. We pulled into another business and threw the slop away. Should have known better when the cashier shorted us the pennies due in our change and then said she was all of of them. When I said she should round up and give us a nickel she told us too bad, I've already closed the cash drawer. So we waited, she opened the drawer and gave us the nickel. Does the millionaire that owns this McD's really need our pennies that badly? read more

I've been here several times and have found the store to be very clean and the staff quite friendly. Tell Portia, the manager, she is doing a great job. Today was different, I usuall sit at table 114, but had to sit at table 107 because they were training three new hires. Myra, Erin and a guy that used to work at Waffle House. The more I listened to McDonald's benefits and rewards, I came to the conclusion that I am applying to work at this location. Part - time, so I can take advantage of their continuing education reimbursement and matching 25% bonus, etc. Wish me luck as I am about to submit my application and hopefully this Patel owned franchise will hire me. Have a great day and maybe you'll see me working here soon. - Sean Broderick read more

Placed an order at 6:30 on the mobile app, checked in at 6:35. Waited 40 minutes before going in to see what the delay was. Manager was rude and dismissive, saying she didn't have it in her system and wouldn't do anything to help despite being shown the email receipt and order history in the app. Was charged $22.02 and received nothing at all. She said to request refund in the app, the app said to contact the store. I suppose I'll file a credit card dispute since there appears to be no other option. read more

I should have learned the only other time that I used the mobile app with this location it didn't work and yet again it was screwed up. This time I was charged but my order didn't go through. The thing is the people who work there don't care what so ever . Since it's the only location nearby it's always busy and people need to have a reasonable expectation of service. This location has a very low standard of service. read more

My online order was majorly screwed up. Before I left drive thru I checked. I was given a nasty tasting sprite instead of a coke. 10 nuggets instead of my custom quarter pounder. A single hamburger instead of my double. And cold limp nasty fries. The fries are suppose to be a starboard in all McDonalds. I went in and stood around for 20 minutes and no one was available to help front customers. I took my food to the Burger Kibg up the street and showed it to the customers there and the manager. THEY gave me what I ordered from them. They have no kiosks just helpful friendly staff who don't get cussed at by management. Not like the other fast food place that I will never get food from again. I even had to call the Clarksville mcd's to get the area manager to talk to about my concerns. No call back after 24 hours. This place should be shut down like the Hardee's was years ago. It is going downhill with service just like that place did. If you mcd's goto Clarksville!!! Michael Drue Sanders I out my name so if people want to answer me they can read more

I ordered at 7:35 pm waited over an hour for my order. I went back thru the drive thru and told them that I never got my order. I finally got it but never got a explanation of why I didn't get it to start with. Yes they were busy but still some kind of explanation would have been good. read more

Restaurant is very dirty and workers are unkempt. Food was terrible, tasted like cardboard.

The service is really slow, forgot half my food, very rude and acts like they don't care!

Oh my gracious. The service here is incredibly slow. The ambiance is tense. Haven't had a chance to try the food because we have been waiting over 35 minutes for a few biscuits. And yes we ordered before lunch. read more

Slow! The worst McDonalds ever. Finally gave up and left, many others left with us. Needs new management or owners

It doesn't matter if you use the app for inside pick up, drive thru or curbside. They're going to be slow and the order is going to be wrong. Two sausage McMuffins and two sweet teas.....sounds simple, right!? Not for these people. You think I'd learn by now ‍ read more

Never seen one with such a high level of dysfunctional crew before. Food was normal taste but make sure you got an hour to get it.

Just got home from McDonalds got to the first window and the girl was charging me for the wrong order finally got the right order I paid and then went to the pickup window she handed me a bag I asked her if it was a quarter pounder with bacon and she said yes I should have checked it before leaving but I didn't got home and sure enough it was the wrong order terrible service be awhile before I go back. read more

WORST CUSTOMER SERVICE!!!! I placed a mobile breakfast order and was there and checked in well before 10:30. It took me almost an hour with only 4 cars in front of me to get to the pickup window. Upon getting on the pickup window, they told me because it was after 10:30, they could not fulfill me order. I told them I was there well before 10:30 and it shouldn't be my fault that they were slow moving and they told me that didn't matter because it was still after 10:30 read more

I just waited nearly 30 min in dive thru. This has happened on many occasions. This sucks having to wait this long for mediocre fast food. It's either the workers are just incompetent to even work fast food or management is not good. My bet is the new workers. This has not stopped happening and it is almost every time. A couple times a week for months now. This is worse than just being able to blame it on "Covid" like I'm sure they would. read more

Y'all see that?!? Yeah, a bug on my nug!!!!! Here recently y'all have been struggling. But this, beyond most, is unexceptionable. How can this be served! I've worked in food and service. If something had a bug in it, i toss the whole thing right away. These reviews do not look good on y'all's part. Do better for your business and your community! I appreciate all of the workers who get out and WORK for their money! read more

they took forever to take our order and it took them 30 minutes to have our food ready... later that night me and my boyfriend got food poisoning.. DO NOT GO HERE read more

Terrible service and wait time. Took me 30 minutes to get a sweet tea. If I could give it zero stars I would.

Cleanest & Cutest McDonalds I have been in, in a very long time! Great service too!!!

Every time I go through this drive thru, they NEVER say "Your welcome". Bag of food, then close window. Please train your staff that this is a very important aspect of customer service, it doesn't matter who is working. My food is always hot and fresh, which is great, and everything from the order to leaving is great except for that small interaction. A Small Gesture such as that can make someone's whole day!! read more

care more about the drive thru then the dining area, been waiting on my food for 30 mins waited for a cashier for 10 mins, this is ridiculous read more

Second time this location disappointed me. Got there a little after 11:00 am, ordered a chicken sandwich meal for lunch. I think the chicken was left over from the day before. It was dried out, over cooked, extremely tough and I think warmed over in a microwave. The fries were limp and overly salted. Never going there again, not worth the stomachache. Please step up your food game. read more

bad place! there was a cockroach on the counter!! do not recommend. this mcdonald's is not recommend,

Just tired of the poor quality food, it is never good. I have given up and will not go back.

This location is lacking beyond what words can express. The managers are clueless and don't even get me started with the staff!!! I've gone 4 times in the last month and every single time our order was wrong. The last time was Veterans Day. They gave my order to the car in front of me. Ok no biggie. I waited for them to remake our order. While waiting I asked if they had any Veteran day specials. The cashier said no. We don't do anything like that. Ok again no biggie. About 20 minutes later a young girl brings our 1 bag out. Hmmm we ordered over $60 worth of burgers, nuggets, fries and pies yet it all comes out in 1 bag?? Nope. I open it and it's fish and fries only. Hmm ok. So I walk inside this time and ask if they have my order because this is again not what we ordered. I gave my receipt and the manager says "oh sorry. They accidentally gave your order to the car in front of you again". Uhm ok. Now this would be the second time you gave my order to the wrong car. This time I wasn't even in line so how could you get it wrong!!! Ok fine. Please remake it. I will sit inside and wait this time. Not once was I offered anything for my now hour wait and still no food. I look over and there is a paper on the window that says Veterans receive free cookies. WHAT?!?! I literally asked if there were any specials and was told Mc Donald's does offer things like that. Now I see that's a lie too. Ok so I took my Veteran IS to the front and showed it to the manager and said Hi I am a Veteran and would like the cookies please. The MANAGER then said ok that's going to be $1.13 or something like that. I just stood there in awe because it literally says free. I said "Ma'am I am asking for the free cookies for Veterans Day." to which she replied "You're a Veteran?? Like in the military?? Really??" In the most sarcastic voice. Now not to be THAT person but I have not only spent over $60 in food that was given to someone else TWICE NOW but I have shown my Veteran ID as well. Why is this an issue and why is it not something that was known to all staff on Veterans Day!!! Come on now. Just FYI when I finally got my order we were missing 2 of our large fries and one of our burgers. I finally asked for my money back for the missing items and took my remaining family members to Burger King for their food. The managers were the worst!!! Not once did anyone apologize or offer to give a discount or even a free pie for crying out loud. We waited an hour and a half to STILL not have our order correct. Just awful!!!! read more

Been there once and the meat tasted funky... Also I saw a post on Facebook from someone that got a very raw cheese burger. The manager didn't take responsibility for it either... Gross. read more

Check your food before leaving the drive through. Cold biscuits, busted out parfait. This is a routine with this McDonald's. read more

Just wanted to be that guy who reviews a McDonald's on yelp 10/10 would eat here again because every McDonald's is the exact same

They need to clean the place. Floor is dirty and the plexiglass around the Cabbage Patch display is filthy. CLEAN IT UP!!!!!! read more

This is the dirtiest McDonald's I have ever eaten at. The plastic 'shoot' where the ice comes out was black with mold and brown with some sort of gunk that appeared it had been there for a long time. If that was visible from the outside, I can only imagine what the inside of that ice machine looks like. The drink machine was dirty with sticky syrup and stuck on gunk. There wasn't a single clean table and the garbage cans had doors missing from the front of them. The floors were dirty as well. This place needs to be torn down and a new one built because I'm not sure it can ever be cleaned again. When I complained about the drink machine, someone did run a cleaning rag over the drink counter area, but apparently didn't see anything wrong with the brown gunk and the mold. This place is terrible!!!! read more

I went with my husband and three sons to this McDonald's and it was the absolute worst experience of my life. My youngest son, aged four, was served raw chicken nuggets and my hamburger was red. I nearly vomited when my son noticed the meat tasted funny and was softer than normal. We immediately left the restaurant and I'm writing this now. Horrible food, but the cashier was good looking. read more

This is the worst McDonalds I have ever been to in my entire life, but it is in White County, so I give them props for being able to even half way run a shit restaurant. I go there and need a separate order in the drive through, "can't do that here", can I get a 20 piece chicken nugget meal, "can't do that here", but why can I do that at literally every other McDonald's I go to, and apparently they can't make some decent food there either. I know it's McDonalds, but common man. Big Mac, dry, fries, cold. I would rate this place zero stars but sadly I can't. Very shitty place. read more

This place is nasty.... DO NOT go here unless you want to eat something flies have been all over for an hour before it's served to you.

We were passing through on the way to the camp, stopped to grab a quick lunch. Ordered at 12.33 pm got food at 1.03 pm. Food wasn't hot.....crew was trying to get it together but it wasn't working, not sure if they were all new or just not trained well.... the whole time I was wondering where is the manager ? read more

Be careful. They will over charge you. When they had their $.99 spicy mcbites special they kept charging $1.99 which is the regular price. Everytime I ordered I would always have to correct them. read more

Slow, cold, rude, not welcoming, but hey it is cheap if you order a specific way! 2 stars can we make it to 3? Speed or hot food would make that happen! read more

We have been short on our change back twice at the drive thru. Bill printed out showing we paid the exact amount when we didn't. Then the girl had no Idea how to count back the right change. read more

We have ate here 3 times and have always been pleased. They come around and refill your coffee which is a nice surprise