Traveling & stopped as McD's typically has clean restaurants & consistent service. Not this one, restrooms were disgusting with TP all over the floor, out of soap, & wet floor as people don't always use hand dryers. Placed my order, waited over 15 minutes, got back on the road & my order was wrong. Called, spoke to a manager & simply requested to be credited back for the 1 item that was incorrect. Was told I would need to come back in & there was nothing they could do. We were pulling a boat & already on the highway, in heavy traffic & am expected to turn around & come back in because my order was filled incorrectly? So much for that solid, consistent McD's service. Not at this location, more training is needed! read more

Is terrible place very unprofessional. I ordered food for my day care out there and I had to change My address in doordash out there from my home address. Weeks go by , I forget being human to change my address back. Ordered food, again and forgot about not changing the address. Kill me for for being human and forgetting and making a simple mistake. This Mcpukes refuses to refund my 70+ dollars. Terrible service. Sad they have to steal money from costumers. I mean really. Lol. Guess they need it more then me. Hopefully when doing this to others they can use the money to figure out how to not keep ppl waiting 8 to 11 minutes for their orders. Cold fries, flat drinks, rude employees, I would have let that go if they had not taken my money. Just a terrible McDonald's in Clio. Sad sad sad. read more

Ms.Tina the manager needs to get her act together. She is so rude and always has an attitude with customers. Ordered a mcdouble and two mchickens and got 4 mcchickens, and had a whole attitude an was very rude and she needs to work with her employees on how to check orders correctly i work in the fast food industry and this was unacceptable. read more

They were a little busy but glad I ate in because they forgot a lot of things. I ordered 2 happy meals and they didn't get me the drinks and the apples for them. Weird layout but it's McDonalds I guess read more

This is the worst McDonald's I have ever been to. Missing items order not correct and they take forever!! This is not a one time thing I will never go back. read more

Poor service even by McDonald's standards. No one working the front counter and the staff pretended the lobby customers didn't exist. I had ordered some shakes and they were made incorrectly . After 20 minutes I just left, you can tell drive though times are more important than getting orders correct. read more

I've recently been here and to be honest I've had a better experience than I did 3 years ago. The food was nice and hot when I got it the service was so much better than 3years ago so nice and efficient. read more

couldnt make something right if you made it for them. Ive never had a correct order from here.

Quick stop for breakfast. They had the usual BOGOF Egg McMuffin plus added the two Sausage Burrito meal with Hash Browns and large Coffee. Everything was hot and fresh and the usual McDonalds cuisine we all know and love. Yes, it is not a gourmet meal but you know what you are going to get. Sometimes all you want is no surprises. Service was the typical polite and relatively fast; so fast they didn't even ask about cream and sugar for the coffee or the salsa for the burritos. I had to make a return trip to the counter for these items. But otherwise it was a normal everyday McDonalds experience. We have stopped here before and I will definitely be stopping here again. Oh, and use the McDonalds App and after five coffees you can get one free. read more

McDonald's - customers in a fast food restaurant - Burgers Near Me - Clio, Michigan

Horrible! Pick another McDonalds. After waiting 17 minutes for one order of hotcakes and an orange juice, we got back on the road to find that they didn't include syrup, butter, or silverware. Making it inedible. Orange juice was mostly water and not drinkable. read more

Forgot my hi c and bbq what kinda shit is this!! Line was long as bloody hell and I had to go back to get my drink

Ignore the 2-star review! Aw, come on now! The only reason to give McDonald's two stars is if the bathrooms are dirty, the staff is rude and your order is incorrect. We just went there for breakfast! The staff was friendly, our order was fast, accurate, hot and delicious! McDonald's is an American institution! read more

We stopped there on Friday on our way up north for the holiday weekend. Service was friendly and accurate, even my food allergy was accommodated. The restaurant was very clean and updated. We had a manager or shift supervisor stop by our table and ask us if we needed anything. When we reached our destination, I realized I didn't have my wallet. I called and after I described it, the employee who answered the phone confirmed they had it there. They held it for me all weekend and we picked it up just today. Everything was still in there: cash, gift cards, debit card, etc.. Same great, friendly, accurate service today. My only recommendation for improvement would be to add a changing station for the bathroom; I had to stand my son up on the sink to change his diaper. read more

What a bunch of rude people!! I've never been there before and I'm never going back. I said good morning and she looked at me like I punched her. Got to the next window and she practically threw my food at me. read more

Super slow!!! Ever since they "upgraded" their store their wait time has increased! All of a sudden if we order more than one coffee drink we are asked to pull ahead or into a spot to wait. The quality has decreased as well. The pop always tastes off. The upside is the continual friendliness of the drive thru employees. I refuse to go inside because the wait is even longer most day! read more

We waited in line for about 15 minutes just getting two meals. Once we finally got our food our drinks looked like they had two huge gulps taken out of them (weren't filled up all the way), and there was no napkins at all. Not only were the drinks not filled all the way but the food wasn't either. This is the first time it's happened either; it's almost every time. I definitely do not recommend this McDonald's. It's not worth it go somewhere else. read more

Honestly the worse McDonald's experience I've had. From the manager yelling at the employees (who deserves a stern talking to forsure) to the guy taking the orders. Food took forever, guy forgot he didn't take our order, employees yelling at each other making a scene and totally ignoring customers. Also they had a sign up that said "if we don't mention a 4 piece then you get it free". Well... they didn't so we mentioned it and they refused to give us the nugs. I wish I could give less than 1 star. Ronald would be pissed. read more

We stopped for breakfast at around 10 a.m.. The cashier was very rude and practically yelled at me and my friend I was standing with. I ordered to sausage burritos with hot sauce. When I received them, they had no sauce and were semi-cold. I had a stomach-ache almost directly after. read more

Food is greasy and usually already made. Ordering on the screen is confusing. Ice cream machines are ALWAYS broken. Good to take kids with to much energy to play on the play structure. Food is good but a bit expensive for certain things such as chicken strips and fries. Speaking of fries, they are delicious and salty but are usually cold. read more

Horrible drive through. I sat there in the line for eons after paying for my $19 order with a credit card and then the girl refused to give me a receipt or my card back. She wouldn't open the window and tell me the problem and I couldn't move ahead in the drive up. There were at least ten cars behind me, honking to move up. I couldn't. I am still in the car at the pay window and can't move forward. I kept honking and waving at the girl in the drive through and she wouldn't do anything. I didn't know what the problem was. I couldn't move forward, other cars that were ordering behind my car got out of line because they're mad. I didn't blame them at all. I kept motioning to the woman and her manager and she eventually opened the window and said the card reader was down. She didn't apologize and said her manager wouldn't try to repair it because she was busy. That sounded stupid to me. She didn't want to bother. I asked for my card back and she said after she printed a receipt saying my card wasn't charged the money for my order. That was it. Finally, I got my card and voided receipt. Everyone behind my car was honking. So, I wonder if they were paying with a credit card, too? They needed to post a sign on the drive through window that credit card machine was broken or repair it! I wonder how many other poor twits sat there experiencing the same drama? I know they had the problem going on before I got in line. Give customers a heads up so we could avoid the problems. I don't like waiting and being told squat while they "fix it." It was embarrassing to have people honk! read more

Their food is average fast food, and the service is almost always less than average. I am unimpressed with everything, and would reccomend spending the extra buck to go to a better restaurant. read more

Pretty much the most dysfunctional McDonald's I've ever been in. No one at the counter for several minutes. Workers sniping at each other. It's not too crowded, neither the dining room nor drive thru, but lots of staff unsure what to do. Iced tea tank empty, but still no one at counter. Way too much time spent on a worker's order. I don't expect a cordon bleu meal, but I shouldn't leave feeling worse than I walked in. read more

By far my favorite McDonalds. All of the workers are friendly (with the exception of some of the morning crew). The store is always decorated really nicely. It's clean most of the time as well. I have never become sick from eating here yet either. The orders seem really fresh as well. read more

No attention to detail: no matter what my order is wrong! So I buy meals for all the kids to eat, the littlest one being a girl who is not quite two, was the priority for eating on time due to the nap thing. I ordered using the mobile app in hopes this would be easy and accurate. They come out with a huge bag and drinks, since I ordered for 3 kids there were three drinks...should be cool right? Wrong! I get all the way across town and start to pass out the meals, then realize the 2 year old only got the drink portion of her meal. She is the one who needs to go down for a nap, so kind of a BIG DEAL. I called and went back to get the meal, that meal was still not right but the lil one made do at this point. The manager on duty gave me a voucher for a free sandwich and drink. So I thought okay I will get something for myself this time, which was a few days later. My 'let us make it right' voucher was only for a sandwich and drink, so I purchased a LARGE FRY. They messed up my drink, and gave me a medium fry. Ummmm thanks! I swear this is the worst place ever... they will never learn and they never read! read more

Waited forever in drive through. Got two Mcriddles that I could tell were old. They were rock hard and my fries were cold. Nobody was at the window when we pulled up and the woman was rude. read more

I like it but they mess up the orders and i get the breakfast burritos but they get that mixed up with the English Egg McMuffin and that the workers there are rude, they need to be nice to there customers. read more

This location is mostly ok. I'm finishing a 10pc. nugget meal while I'm writing this so I'm just going to say, that from this meal, and this is common, that my fries had no salt and my coke tastes like a fizzy berry punch. My blood pressure is fine and I hate punch, needless to say I'm less than satisfied. read more

Worst McDonald's service ever and I'm from the Reese exit on i75! (Exit 151) If I could give it zero, I would! We get there at 1am and they say "we can't do chicken tenders right now?" The one thing that's open all night is the fryer, how can't you do tenders? We still got our fries though??, how does that work?? Then as usual, we try to get a shamrock shake and guess what!? The machine is down! Nothing's more unreliable than the ice cream machine at McDonald's, and my dad never came back from buying smokes 24 years ago! Will not be back, just mike pops, and I live right down the road. Taco Bell has great fries now. read more

Ordered my food, then they had me park. I waited there for 12 minutes, they never brought my food out to me. I paid almost $7 and got nothing. Definitely would NOT recommend this location. I understand a small wait, if they're busy. But I'm a paying customer, and there's no excuse for it taking that long. Unfortunately, I had to take off because I had an appointment I couldn't miss. Terribly disappointed in the service. I hope to get my money back later today or tomorrow. Please avoid this location, especially if you are in a hurry and expecting fast service. read more

They always forget my straws and never give me napkins or sauces in my bag when I ask for it. Bad customer service.