So this place is recently opened at this location. I have purposely avoided McD's due to poor service, but we were going to a welding and needed a quick stop for food. This stop was in no way quick. In all it took 30-35 minutes. We went through the drive through and ordered easily. I made a special order on my double big Mack. No onions and no pickle.
After getting the order with only a few minutes wait I prepared to eat, but discovered my double big Mack was beef, bun and cheese without anything else. I went to the drive through where the burger was taken at the first window and I was asked to wait at the last window.
After a good 10-12 minutes someone finally came and tried to hand me a coffee they thought was my order. After finding the correct customer in the parking lot I was able to tell the employe that I was waiting for my correct order. I had to repeat the entire order. So after another long wait I was finally given a bag with my order. I drove into the parking lot and upon opening it I discovered there were only 2 Patties, ketchup and a slice of cheese.
This time my wife saw my frustration and went into the store. It took at least another 10 minutes and she was apparently offered some cookies, which the manager didn't even have. She stated that we are now late for a wedding and had to go.
The final burger I got was not hot, but barely above room temperature and did have the order correct other than having enough "special sauce" for at least 3 burgers, which I had to scrape off to avoid wearing it.
To conclude, this place has incompetent staff even for McD's poor standards. I'm not going back. read more
