Extremely friendly and attentive. Gave details on all repairs and parts needed. This is a family…read morerun business and I highly recommend you give them an opportunity to serve you.

Very thankful to ya'll, keep up the good work! Timely and helpful and will continue to progressread more

SEAL OF EXCELLENCE GOES TO ... Nicole, Jay & Team exemplify…read morestandard of Excellence, Professionalism, Knowledge & Expertise From the first contact to drop off to pickup - my experience was stellar. Jay greeted me warmly to review body repair needs and Nicole followed up to keep me in the loop through the process. I got to thank my repair professionals in person; and that is a win for me as a PEOPLE CONTACT person. If, ever an occasion rises where my Chariot has a bump or wrinkle to repair - Southside Complete Auto Custom is and will always be my preferred (chosen) partners. Gratitude for Superb Work

Dope service and great quality! Highly recommended. The professionalism and price is top notch.read more

I've had Manny take care of 2 of my vehicles that needed body work completed and I have nothing but…read moregood things to say about this business. Your vehicle will be in good hands.

This is by far the best place to take your vehicle I have used them 3 times now and will not take…read moremy cars ANYWHERE ELSE. I don't even live on this side of town anymore but I continue to drive the distance. The work is so professionally done, great quality, and the owner is so thorough, pays excellent attention to detail, and the entire staff was so friendly! I was very impressed and am so grateful to have a body shop and mechanic that I can trust, especially since I'm a female. Thank you Manny!!!

I just wanted to say Todd is pretty awesome at this location . He is incredibly knowledgeable…read moreabout cars and their parts . Prior to my visit today I had actually went to this location and received the wrong bumper cover. Although a bit frustrated having to return , Todd showed great concern , expertise , and efficiency. I literally didn't have to say much and was out of there before I knew it . I forgot I even had an issue lol . Made it a quick and easy fix . Definitely recommend this location to shop with. All of the staff is super helpful . It's always clean and well kept .

First - let me say - I'm not sure why Yelp has this listed as Certi-Fit. The company name doesn't…read morehave a hyphen in it and the Yelp search algorithm didn't yield 'Certifit' in results, so I wasted time creating a new business entry thinking it didn't exist at first. Lol. Interior / Exterior I'm not sure about this because I didn't visit because I sent my nephew to pick up the parts for me. Customer Service The gentleman I spoke to on the phone (twice) was very pleasant. They are only open weekdays and they close at 5:30pm. Add to that, they don't offer online shopping (that catalog URL is a dead link) AND they don't offer phone orders / shipping. Please be advised the inventory is limited. For instance, I had some passenger side bumper damage, so I needed a new bumper, but I also needed the right (passenger) side trim for my fog light. The associate warned me that they ONLY had the trim for the right side, not the left, so I was lucky. Since they don't take phone orders and they're about an hour's drive from me, I cash apped my nephew (who lives near the store) and did a parts 'reservation' over the phone. My nephew paid and picked up the parts and we met at the halfway point. Lol. Price / Value Most people know this - but just to be clear, there are 3 different 'types' of auto parts: genuine, OEM and after-market. Certifit does not carry genuine or OEM parts. They are upfront and tell you that this in after-market part. Some people have had problems with after-market parts not fitting. Certifit 'stands behind' their parts by allowing returns as long as the part is not altered, painted or damaged in any way when being presented for return. My new, after-market bumper for my Camry was $90. Comparatively, Toyota's genuine part was $329. And the OEM part (priced at 2 other places) was $279. The bumper doctor had used but damaged (genuine and OEM) bumpers for $80. Overall After my parts were painted and installed, I realized that there is another piece of trim that goes around the light that is missing from the fog light cover. Since I'm not sure if this was an error on their part - or if this is how they sell the part - and I'm not driving an hour to find out, at some point, I'll have to order the part from Toyota or an online vendor and pay my installer to take the bumper off to snap this minor piece on. But it will NOT be anytime soon. I mention it to say, having a catalog or online repository of inventory would make stuff like this avoidable. And I totally realize that I (or the installer) should have caught the issue before putting the whole bumper back on the car. I am happy with my purchase. But I do wish they had a way to view parts / inventory online and I wish there was way to pay over the phone and ship, but I didn't deduct a star because realistically, I realize if they did this - their prices would probably go up. Oh well - you can't have it all!

I had work done after a car accident to the front of my 2014 BMW x5. Happy my husband chose the…read moreplace and very pleased with the outcome. Thanks so much. Well recommended.

Took my VW here and they did an amazing job. Great customer service can't go wrong taking your…read morevehicle here.

Do not go to Caliber Collision in Forest Park. This company is unprofessional and ghetto. I…read morerendered their service just for a broken grill. After a month my whole bumper fell off. When I contacted the company they did not make no effort whatsoever to fix problem. Had an attitude and was very disrespectful towards me because I was upset that my was damaged. The only time the conversation went well when I said I will pay out of pocket. They are crooks and do lazy work and cut corners not professional at all. I will never deal with this company again.

This place is absolutely a money grabbing scam repair shop. My car was in for minor scratch from…read morefender bender. Damage was size of quarter. So I thought since other driver hit me I would let insurance company pay for it. 2 weeks later this car still in shop and the had me sign of on bill for 3500.00. They said they had to remove bumper and lights to paint it. These were all lies, I was told car was ready and when I got their scratches and paint imperfections were still visible. I finally had to go get my car. Avoid this place, they will not answer phone and manager is a joke as well as rest of staff if they work here.

Greetings, I already left a google review but I was…read morerequested by yelp to leave a review for this disgusting place! If you must go to Macco, then go to another location and stay far away from this location! A little over 3 years ago, 2 whole cars was supposedly stolen from this location out of all the vehicles in which seemed very suspicious!They were very unique vehicles, 1 was recovered stripped apart and mine has yet to be recovered! As of today, 3/7/2025, I've spent several thousand dollars on attorney fees because the greedy, dishonorable business owners of this location didn't want to accept any accountability or responsibility for what happened to my vehicle on their premises that was in possession by Maaco! So just keep in mind that, if you drop your vehicle off to get serviced, depending on what kind of vehicle you have, then you may never see it again and you may have to pay thousands of dollars on lawyer fees, just in order to try to get some type of compensation for your loss that you had absolutely nothing to do with all because you simply decided to get your vehicle serviced there...can you imagine that? And 3 years later as of today, can you believe that I'm still going back and forth through court proceedings with this despicable company! Beware of the shady business practices this company will try to use on its customers...stay far away from this particular location...nothing but a nightmare...you've been warned!!

I can't recommend this Maaco location enough. From beginning to end, Enrique made the process…read morepainless and convenient. I caught my front bumper on the side of my garage and tore it off. My bumper and the front end of my truck were hanging off. This Maaco was the closest to my home, so it was my first place to get a quote. Enrique came out and examined my vehicle in full, asked about some other body issues that my vehicle had, and gave me a full quote for repair in less than 30 minutes. He was thorough, polite, and very helpful. As fate would have it, my transmission broke down two days after my inspection at Maaco. Because the repair took longer than 30 days, I called Enrique to see if he would still honor his original repair quote even though it was only good for 30 days. He made it very obvious that he remembered me, remembered my vehicle, and assured me that the original quote would be honored. When I dropped my vehicle off, Enrique was there and told me it could be anywhere from 1 to 2 weeks based upon parts and availability. On day 6, Enrique called promptly to let me know my truck was ready to go. What I thought was going to be an event where a business was going to try and fleece me and BS me, was nothing of the kind. My quote was detailed and fair. Enrique's salesmanship was top-notch, and the work was as good as I could have asked for. AAA+++

Great service, excellent pricing, timely work and careful with my vehicle. I am very pleased with…read morethe bumper/fender replacement and repair. I will definitely refer this establishment to others and use again as I need.

As a female who knows a lot about care and maintaining my vehicle , I can tell u these guys are the…read moremost honest ,doing the best work at a reasonable price that I have ever dealt with. Having grown up in Atlanta that's saying a lot. Under stress having to pay oop for body work with attitude and impatience these guys were sooo kind to me. Thanks for great work and customer service! Luv u guys!!