The Food is always less the hot. Fries are cold. Orders are wrong way to much. Order an unsweet tea and you'll get a sweet tea. Order double hamburgers, you'll get single ones. I avoid going here if at all possible. read more

Absolute worst McDonalds on the east coast. Every trip thru the drive thru is a 30+ minute affair. The customer service is horrendous, and the food always comes out cold or not seasoned well. Avoid at all costs. I never go inside because it's usually extremely chaotic and dirty. read more

McDonald's - Long line like usual even at 11pm. - Fast Food Near Me - Culpeper, Virginia

I spent 20 minutes at one window while multiple people who arrived after me went through the other window. Completely unacceptable considering i was in a rush. read more

Watch out for the round abouts. Had forgotten about these, but they are all over Culpeper. Actually to their credit, they are better than stop signs everywhere. This McDonald's is always busy. Today again went inside, as the drive thru looked like a rock concert. It seemed to be moving, but it's nice to be back here. Am still not thrilled about the kiosks. Having my teenage son helped a lot. Strangely here they don't bring your drinks to you here, although it's possible due to staffing or amount of customers. Either way not a deal breaker. It's a comfortable and clean Golden Arches. The filet o fish and fries were warm, and provided some calories. read more

McDonald's - a customer using a touch screen - Fast Food Near Me - Culpeper, Virginia

This place just keeps getting worse day by day ! I also noticed the lines are getting smaller ! They deserve a zero

The slowest McDonald's know to mankind. The McDonald's on Orange is faster and fresher than this one. The amount of time I have to wait I can go to Orange and back THATS how long this McDonald's take for one simple meal. And then they can't even get what you ordered right. Ridiculous. 0 stars read more

Customer service, went through drive thru and the young man taking my order sounded like he really didn't like his job, I could barely hear what he was asking and had to have him repeat himself a few times when he asked a question. No thank you or anything when I was done with the order. Food for this location is always sub par l, only thing good was the French fries, they were actually hot and real this time. read more

They completely messed up my order in the morning. I asked for 4 McGriddles and they gave me 2 along with 2 biscuits bacon egg and cheese. They didn't even give me straws for my 2 drinks. They honestly are uncoordinated. And I heard that they use minors that work there to write write fake good reviews. This is crazy. This is unacceptable. I'm seriously stuck because is no other McDonald's down the street. read more

i cant ever go to this mcdonalds without one thing going right. they never have shakes, theyre always out of everything, and everytime i order they somehow manage to forget every thing i asked for. you cant hire all 15 year olds and expect the business to function to any decent standards. services is always terrible, employees are rude and get paid way too much to do way too little, and cant even give the bare minimum to paying customers. whoever is claiming to "manage" this place needs to reflect and wonder what they're doing wrong in life. read more

Understaffed to handle demand. Can't get an order right to save their lives. Lost in the sauce. Takes 20 minutes to get your order. Expect it to be fresh but no. Cold meat on a hard bun. Cold, hard fries. Wrong drink. Wrong dessert. A dozen angry customers demanding their orders get corrected. On the brink of a riot breaking out so you just eat your cold, overpriced crap meal that you waited forever for and then go home and have diarrhea for two days. Never again. The one 14 miles down the road is worth the trip. This place is chewed up beyond recognition, worst in the country. read more

The highest rating any McDonald's can receive IMO is three stars as it is hard to be a "Fan" of McDonald's. Nearly every fast food restaurant is having difficulty finding workers, much less pleasant ones, however this McDonald's has a particularly grumpy crew. The restaurant seems to be very disorganized as well. The Quarter Pounder w Cheese I had was ok, but not quite the normal offering. I'd find another restaurant before returning here. read more

This is the worst McDonald's I have ever set foot in. For starters, they gave me the wrong drink when it says the drink clear as day on the order ticket. Second, the floors are so disgusting and sticky I have to rip my feet up to take a step. Third, the fries were halfway burnt and there was one dot of ketchup and mustard on my burger. Fourth, the trash can was literally overflowing. And finally, they let the town's entire homeless population hang out in here. read more

Just another bad experience at this McDonald's. I mean anymore they are all pretty bad across the US, but at least some can count and get the orders correct. Literally have employees that can't even count to 2. Order was placed online. Went to drive thru and did all we were supposed to, then get to the window and get asked what did you have. I tell them and they look at me with a blank look like I'm speaking in cursive. Then I hand them my receipts and they slam window. Then finally come back with orders and guess what...typical McDonalds fashion...order is wrong. Smh. Seems worth the money for the multiple tries to get it right. Guess that's why some have 3 windows now. At least Burger King tends to be better quality. read more

Usually I would give this place a 5 stars but really a 15 minute wait for a response in the drive through 4 stars

THE Worst McDonalds in the state of Va.!!!!! Health department should be notified!! Old food on counters,serving areas,floor,tables to sit at...FILTHY!! Cold sloppy chicken McMac...totally unedible!! Watched a kid try to deliver food to 3 different people waiting outside in cars....none of orders right..Long lines of people waiting...DON'T EAT HERE UNLESS YOU WANT FOOD POISONING....PLEASE,close this restaurant!!And...no toilets working in womens bathroom! read more

Jesus went above and beyond tonight and didn't have to Thanks Again for the Great Customer Service!

there was no soap in the bathroom. they didnt mix my mcflurry and barely added any oreo. :( tables were sticky. the little hand sanitizer things around the place had not a drop of hand sanitizer in them. overall bad visit, would NOT recommend. read more

McDonald's - my horribly made mcflurry - Fast Food Near Me - Culpeper, Virginia

First, the line was dog legged to 29 business. With McDonald's already a slow business I knew I was in for it. Yep. I could have just walked in but I didn't. Took 34 min to get to the window. To order however, there are two boards and mic's. But apparently someone didn't come to work, or, like every other place in the world these fans they were simply shot staffed. The same woman was flipping from mic 1 to mic 2 trying to catch everyone. Same woman accepted my payment. Different woman gave me my food. Biscuit was good. Cheese meltd. Light and fluffy. Coffee was disgusting. What happened to McDonald's coffee? Ain't what it was. read more

TERRIBLE!!! I have been ordering in person and on the app! And today was the last straw I usually buy a coffee for my mom . And today we got our stuff in and we started to eat and when my mom had to make sure if they have put her milk and sugar in . JUST her coffee look like PISSWATER . It's was terrible ! I wish I could give it 5 negative stars !!! Never again . read more

Service is terrible and the wait is to long orders are wrong 9 times out of 10 and the workers are rude

The food isn't the best, and there service isn't always that good. But it is pretty cheap and quick so it would be good for a road trip and unlike wendy's there bathroom almost always has soap and toilet paper read more

Ok. So enough is enough. With the price inflation McDonald's need to do better! Went there today for a shake and their shake machine is down! As hot as it is outside and you mean to tell me no shakes! So more than likely the ice cream machine was probably down too. Also when you order food from the drive through you better make sure you get napkins, your sauces, and straws because you won't get them if you don't double check even after asking for them! Next time I'll go across the street to Wendys where I know I can get a frosty or my condiments without any hesitation. read more

Horrible service. Waited 22 min with no one in line. Codes don't work but take your points. Staff are rude. If you don't have the staffing and proper machines working don't open. The employees want 17-20 bucks an hour for that nonsense. read more

No big surprise. This place gets a low mark. I would give it a 3, but the service at this location is so much slower than other locations. The food is average. It is open 24 hours. Often late at night it is cash only. read more

Longer than normal waits at drive thru. Coffee is worst around for McDonalds standards. Access to the parking area gets clogged. Not recommended for a fast food experience. read more

Manage kicked a retired couple out, because they wanted to clean the floor (youtube video). Far too many complaints, hope they get closed by the board of health. Parking is good. https://youtu.be/wM6Mx-udyuU read more

Once i walked in no one was present on the register after being seen walking in from the door that faces inside of the kitchen. I had to order on the kiosk and once i got my food i had to yell around the corner for my drink cup. I came with 2 other people who was paying separately and they both had to yell and grab someone's attention from the kitchen and it wasn't even busy, to get their large drink cups they paid for. And not only that a clearly teen in a dark red shirt was taking their order with his phone in his hand. More interested into the text messages than his own work environment and customers. When we 3 asked for our paid cups we were getting irritated because we had to try to grab children's who's supposedly "working" attentions because they were too busy on their phones and playing around instead of helping to finish not only drive thru orders but in store orders. After we finally got our whole meals we went to the self serving drink station which had pepsi and other sodas mixed spilled all across on the counter with drink lids everywhere. So maybe instead of being on y'all's phone probably clean the lobby space up because tables were a mess as well. I understand if there was a "rush" and didn't have time to get to that but if you're only having a total of 10 customers inside and employees walking beside the mess then thats no excuse. Whoever is the manager at this place needs to hire people who actually wants to work. Poor employees, poor service, poor environment. read more

Went to get a grimace shake. They said they don't make shakes at that location. Straight up lie.

1 is much too high. I would give them a negative one. My Big Mac was absolutely COLD!!!!

The slowest McDonald's I have ever visited. Drive through on a Monday night at 10pm took me a half hour to get through. I gave it a second try one weekday at 3pm and decided to go inside to see if it would be faster. I rather quickly was able to place my order - a simple hamburger and small fries to go. I stood off to the side for 12 minutes before I got my order. I could see the drive through line piling up outside as well. The staff has no sense of urgency and only works on one order at a time - painstakingly slowly! There is no multitasking. When I finally received my order and got to my car, I saw that there were no napkins in the bag. So much for "to go". Note that neither of my visit times were during their lunch or dinner rush. Unless you have time to kill, go somewhere else for a meal or snack. This is NOT fast food. read more

This is one of the worst places to get fast food. No one washes their hands, wears gloves, or masks. They touch your money, the register, the bathroom, and then your food. The employees are rude, cussing, have headphones in and can't hear you. Took me 15 mins just to order food when i was the only one in line. The only ones actually doing stuff are the "managers", who still don't listen to you. The bathrooms are dirty with feces on the toilets and empty soap dispensers. This place is ran by teenage boys who have no manners. Go here if you enjoy dumps. read more

Terrible service. I e never waited so long in a driver through z food was cold and staff were lethargic.

It's obvious that most other reviewers are only reviewing because they happened to have a bad experience. Every time I've gone to this McDonald's it's been as expected. I'm writing this today because of my breakfast experience this morning. Sandra was working the drive thru and made everyone feel very welcome. More fast food employees should be like Sandra and make the customers feel like they are appreciated. I know it's silly to think they all really want to be there, but part of the job is to be there and be friendly, and I don't see a lot of that from most fast food employees. Sandra is an exception. And yes, my order has always been correct and the food is good for fast food. :) read more

Just came from our local Micky D's and as usual the were not up to par. Kids meal was missing apples again, my chicken sandwich was hard as a rock, literally could not eat it and the customer service was abysmal. This seems to a recurring theme at this location, with no sign of it getting any better. I will not be returning to this location any time soon. And by the way your employees should be paying attention to the drive through window, not look at their phones. read more

McDonalds in Culpeper is stealing your money. No, I'm serious. They are illegally charging 12% sales tax when they should only be charging 11.3% sales tax. What's the difference in money? Not that much, but imagine how much sales they do in a day, and NOW factor that percentage... How much extra are they skimming off the Culpeper people as a whole on top of being the shittiest serving place in town? Why do people even go there anymore? Please, when you get your receipt, check it, see that I'm telling the truth and REPORT it! Their team members are obnoxious, their service is shitty and slow. Their food almost never tastes fresh, and half the time you have a special order you get attitude, and/or the WRONG order. Seriously wish they should shut that place down. read more

This place is consistently the worst. Thirty minutes in the drive thru for soggy fries and cold food? No thanks. Think you'll have better luck ordering online? You'd be wrong. You still have to sit in the drive thru line for half an hour, and you still get soggy fries and cold food. Total waste of time and money. read more

Ok so waiting is forever and I am sure that management has heard this all before so let's blast the owner of this location. I take it because it's the only one in a 30 mile radius they just don't care. The slowness is a constant regardless of time of day. My next review will go to McDonald's corporate. I have witness employees arguing about personal business, people walking out managers that really don't care. Either close this location or please have owner care enough to find staff that will work or at least care. It has contact Chris Buswell well Chris visit this location enough people have called. It is bad business practice to have these issues continue and they have been going on for 2 years read more

As a manager,Brittany needs to find another job,this location does not have a clue what they're doing,do not eat at this location

Biggest case of bait-and-switch ever. Here's a tip to all you hungry drivers on the James Madison Highway approaching the Fredericksburg Rd exit, who suddenly spot a huge billboard with those beautiful golden arches compelling you to exit: KEEP DRIVING! Being new to this area and starving for some nutritious morning grub before I jetted to New York, I unwittingly exited here, expecting to see a McDonald's within a few blocks. This mistake almost cost me my flight out of DCA. The first sign told me to keep on driving, so I drove a mile-and-a-half down Fredericksburg wondering where the hell civilization was. Just as I was about to turn back, another sign told me to take a right on Main. "Great, must be right down the block," I figured. WRONG. This error in judgement proceeded to take me through another mile-and-a-half stretch of some of the slowest, two-laned small-town traffic you could ever imagine, straight through downtown Culpeper and all her wonderful mom-and-pop shops. At this point, I knew should have turned back, but had no idea if I was almost there, so of course I kept on driving, though all 10+ minutes of Main St morning traffic. FINALLY, I spotted what I'd been waiting for for 20 full minutes...only to see that the drive-through wrapped around the entire brick building and then some. So I said screw it and left. Unfortunately, my GPS then took me down a 25 mile farmy detour called Rixeyville Rd, before I was finally able to reunite with the 29. Burned through my entire 1-hour buffer time. This type of baiting via the use of multiple signs is like dangling a piece of meat in front of your nose and making you run in circles for 20 minutes, only to find that the meat was tofurkey all along. It should be illegal. Avoid this McDonald's at all costs, if simply for the shady advertisements and ridiculously long lines. read more

Literally the worst! How is it possible to wait in a drive tru for 25 min and still have cold fries??!!