This location has terrible customer service. When i try to order multiple items they ask me if that's all after every fucking item. Like damn I'll say when I'm done. And the other day my car got stuck in the drive thru in the snow. Couldn't move forward or reverse. Not only was the drive thru not cleaned off but I spent about 15 minutes trying to get my little Civic unstuck. The line started to get backed up and still not one employee had the thought to come out and help push!! I finally get my car unstuck on reverse and back out. I go inside to get the food I already ordered. I tell them they should clean the drive thru and I get a chuckled yeah from one of the employees! Yeah?? That's it?! Idiots! read more

Is an amazing guy. Come here many times late at night or very early in the morning and he is always here. Never had troubles with him and he is the kindest guy. Does his job amazingly well and man he puts a smile on my face every time we have an interaction. Pay this man as much as possible!!!!!! read more

Everyone knows fast food, isn't healthy for you, and not the best tasting in the world either. It's only saving grace, should be that it's fast and convenient. That is not true of this place. After going through this drive-thru a few times over the past two years, I can confidently say, it is the slowest "fast" food restaurant in the entire country. read more

It's McDonald's!!!! You get what you pay for and should be expecting. Micky D's didn't become the Palm overnight. It's cheap, greasy, tasty food that as soon as you're done and licking your oily fingers, you think, "why the f*ck did I just eat that?" The answer is simple, we are lazy and technology has made us want our food and want our food right now!!! We are the future, the 21st century dislexic, glue sniffing cyber sluts with homicidal minds and handguns. Is that a little too deep for yelp on a monday morning? Looks like someone's got a case of the Mondays. read more

1 am. Fourth car in line at Drive thru. Waited in line 28 minutes for a $4 meal. Absolutely ridiculous.

Wow. I know it's just Micky D's but I've never been treated so bad. My food was thrown in the tray, I guess I was supposed to know it was mine.....it sat there on the counter a while. Filthy everywhere, and every employee has a growl on their face. I got the feeling that they were doing ME a favor by letting me eat there. Don't know who owns it but whoever they are, they have problems. I'm surprised that McDonald's hasn't intervened somewhere along the line. Maybe that's why the stock is down so far. read more

I rarely go to McDonald's but I've been to this location twice in the last month to pick up breakfast items for coworkers. BOTH times my order was wrong. The first time I had to go into the restaurant to get it corrected, the second time I caught the mistake while I was still at the drive thru so I didn't have to go into the restaurant. Here's the thing...I get that people make mistakes, especially when you're running a busy drive thru. The fact that my orders were wrong was annoying but not a huge deal. My issue is with the customer service that I received when I pointed out that my orders were wrong. The first time I had a missing sandwich and the sandwich that was in the bag was the wrong one. I went into the restaurant and waited about five minutes for anyone to even acknowledge that I was standing at the counter. When I told the woman who waited on me that my drive thru order was wrong, she snatched the bag from me, took the wrong sandwich out of the bag and threw it in the trash, and put the two other sandwiches in the bag (which were waiting on the line so I assume I got someone else's order or something). She then tossed the bag back at me without so much as an apology or a thank you. I was a little taken aback but whatever, it's McDonald's, I guess I can't expect five star service. The second time was this morning. I ordered two breakfast meals and when I checked the bag before driving away, I didn't see the hash browns. I asked the woman who had completed my order if the hash browns were in the bag. She rolled her eyes at me and said she didn't know. I handed the bag back to her and said I didn't think they were, could she please put them in the bag. She sighed and walked away from the window and came back a few minutes later with hash browns in the bag. Again, the bag was just thrust at me as if I was greatly inconveniencing her by requesting the items that I had paid for with no apology or even a thank you. I thanked her and got an "uh huh". Again, I don't frequent McDonald's but am occasionally roped into picking things up for other people. If I need to pick up breakfast up again and it HAS to be McDonald's, I won't be going to this location. I can deal with screwed up orders but I can't deal with rude customer service. I don't appreciate feeling like an inconvenience when I am patronizing a business. read more

If you're reading my review of McDonald's, I feel really bad for you. If you're relying on Yelp to choose a Micky D's to go to, I feel even worse. That being said, for breakfast, this place is super quick and efficient and they've never screwed up my order. Anytime other than breakfast is usually a mess, although my food has always been alright, the service is slow. Slower than the Comcast Slowskis. So this fine dining establishment gets a 3 from me. 2 for anytime other than breakfast and 4 for breakfast. read more

As a mother of five teenagers, the McDonalds dollar menu is a lifesaver when we are on the road and someone is STARVING (someone is always starving!). This store is the WORST I've ever been to with respect to getting the food I buy into my bag. Never have they put in something extra by mistake, and anytime I have ever ordered more than a single meal have they have missed something I have paid for. Most times when you order a value meal large, they give you the regular size drink and fries but charge for the large...then you get large sized attitude when you hold up the drive thru by pointing out that you paid for large and would like large, please. I have lived in the area of this store all of my adult life and we learned long ago that, with this store, you MUST hold your receipt and check your entire order before you walk or drive away because 9.5 times out of 10, your order is wrong, and if you point that out, you will not receive an apology and will be made to feel like a jerk. To be honest, this experience has been so count-on-able consistent that I am convinced that it is an intentional profit-increasing tactic. I'm sure they know that, once you've hopped on I-25 and realize they shorted you two fries and a quarter pounder, you are NOT going to turn around and retrieve your food. McDonalds food is the same everywhere (not in Russia, though), so the purpose of this post is simply to say (using lots of extra words), if you go here, check your bag before you leave! read more

Everyone knows about the food that McDonald's serves so I won't review it - except to say that the occasional (like once a year) Big Mac just takes me back to my childhood. You can get a better burger nearby (Smash Burger) but there are times when the classic Big Mac just hits the spot. Also, I appreciate that Micky D's now serves Diet Dr. Pepper. Mainly, I'm writing this review because this location recently remodeled the interior and it's actually a very pleasant and comfortable (as fast food goes) place to eat. Not to mention, it's cheap. I don't go there very often but...did I mention the fact that I loved the Big Mac when I was a kid... read more

saw a monkey here!!! super guy ! super polite and smart, even wearing a bowtie. i liked him! i bet he was some sort of respectful working class man like a doctor or professor. i hope to see him again. fries were yum read more

McDonald's - a dog jumping in the air - Fast Food Near Me - Denver, Colorado

One of the worst McDonalds in history. This place is unbelievable. We had sent an employee out to get food. And he ordered "hot cakes" when you order food the business is suppost to serve food and if your a paying customer you will get your food! The manager supposedly refused to make the hot cakes that one of our employee wanted. I highly recommend not going to this one. Corporate will hear about this. read more

God awful! I can see why they only have 1 star. One of the worst McDonalds in history! I came here with a few people, we ordered about $25 worth of food. We went through the drive through. When we left, we were several miles away before we started to go through our bags. We noticed that we didn't have any katchup, I thought this would have been standard, but NO! Not only that, but we ordered 4 bigmacs, and we got 3, with one being some type of fish sandwich, gross! We were obviously to far away to return and complain, the entire process was extremely dissappointing. Will not return to this specific place!! read more

One of the better run McDonald's. Good service and food and coffee usually served with care.

ok so I know nobody cares about McDonalds reviews but this particular place has really struck a nerve with me. I go through the drive in at about 10pm and order 3 things... I get home exhausted after a long day at work and look in the bag and low and behold missing 1 item. I'm not driving back this evening so I call them and ask for a manager to tell them. I wasn't even mad, I just wanted to let them know so I could get reimbursed next time I stop in... Here is where the manager made a mistake. He rudely tells me I need to come back right then or he would do nothing. All this over a $1.99 item. I wouldn't even had cared if he would have been apologetic about it. Also, the 800 number they post by the drive through window is disconnected. LOL read more

OK. It is a McDonalds so you know exactly what to expect. This is one closest to my house and I cannot believe that I am FIRST TO REVIEW. Friendly service. Clean and tidy. What I like: 1. $1 chicken sandwiches as I am cheap 2. $1 drinks (any size) 3. Diet Dr Pepper 4. Free Wi-Fi (might be worth another star, but I just can't award it) read more

After waiting 10minutes to order they told me they do not accept $100 bills. The lady that took my order spoke Beverly little english and that's fine but don't be rude. Whoever the lady was at the counter had her child with her at work. The child walked up multiple times touching the counter and talking to her mom while I was ordering. When the lady gave me my change back she placed it on the counter and walked off like I did something wrong. read more

Terrible experience. The staff was so rude when I was trying to pick up my order. Waited 5 minutes and I was told they don't have my order at all. I ordered through the App.However,none of the staff have any idea about how to use the McDonald's App. They definitely need better employee training. read more

I came to this McDonalds after the one by my house (Leetsdale) was legitimately not answering their drive thru. That being said I've been here multiple times and the staff are always very helpful. The drive thru is faster than most by far and people are generally cheery which is honestly a rare commodity in fast food these days. read more

Still the best damn fries in the world!! I love the fact that McDonald's knows this and has never changed them over the years. Keep up the great work, McDonald's! read more

I used to work at McDonald's and yes this is still the worse McDonald's., even by McDonalds standard. Close 10 minutes before they say they close, poor service. read more

Everytime I come here I ask for my picky children's cheese burger with only ketchup and it always has something else on it but the right wrapper? Also ordered 3 sandwiches in drive through, waited the 5-8 mins for it and 2 were in the bag but when I went in side and showed my receipt the employee and what looked like manager loudly said "I TOLD YOU THERE WAS THREE!" And laughed. Like I understand this is McDonald's but I worked at one in high school and we were never THIS disorganized and unprofessional. I suggest only coming here as a last resort. read more

Went to the drive through some of the best service I've had at a McDonald's David was working the window and was above and beyond any service I would expect from McDonald's he was kind, energetic, and seemed genuinely happy to be working here!!! Thanks for being a good person David!!! read more

This is the best McDonald's I've ever been to. I ate in the dining area & it was so clean & had tons of live plants & even 2 beta fish tanks! Enjoyable to look at while eating. The staff was also very friendly & so quick to prepare my order. I never thought I'd be reviewing a McDonald's but I really think this location deserves the recognition!! read more

Nasty joint. The burgers were greasy and smelly. The staff were rude or on their cell phones. I asked for no pickles and what did i get? Pickles! I would not return here. read more

This McDonald's is terrible the workers mess up your order 95% of the time because they just don't care no matter how many times you complain. read more

I'm writing a second review, yes.... two reviews for a McDonald's... I'm only writing this because of the consistently excellent employee here at this particular McDonald's. I almost never write a review for anything unless I feel it is of spectacular, or awful, quality. He is a Hispanic man who appears to be in his late 50's, perhaps early 60's, and his friendly demeanor is never shaken. He always seems happy and professional and even recognized that he had not seen me in over a year of not coming to this location (due to previous bad experiences). I can tell his voice through the drive through and can tell when it is him manning the drive through. Whenever I know it's him I know I'll be well taken care of by a polite, friendly, professional employee. I really rarely write reviews on yelp but yet again I feel this man deserves a shout out. I don't know if the franchise owners care to read this but if they do I think they should know that this man should be, at a minimum, the store manager and more deservedly a regional manager. If he is not at least running the store then the owners dont recognize a quality employee when they see it. The quality work of this man overpowers all the negative experiences that I have had at this location. Not to be rude but he is an employee that, I believe personally, is worthy of more than a mere regular managers position. Promote this man and give him his just deserts. He is the kind of employee that will bring your location continued, satisfactory, business. I only give 3 starts because generally almost all McDonald's could be a lot better. Regardless this man elevates the quality of this location. I believe he works nights because that's the only time i go here or see him. read more

This is the worst McDonald's I've been through, everyone that works here are so rude especially the people at the drive thru, they always get my order wrong, they always miss something, one time I went thru the drive thru and I had the keychain for a free soda with any order and they forgot to give it to me and said it wasn't rung up, so they told me to go all the way around the to the first window instead of just giving it to me when I shown him or her not sure the keychain ! Just stared at me, another time they forgot to ring up my nuggets and told me I should go back to the front and order it AGAIN. read more

10/10 experience every time I come here late after work. This wonderful gentleman with a very appealing accent (I believe his name is Sidel) always answers the drive-thru window with pure delight and patience. When you pull up to the window he always smiles. This is the best customer service I've ever experienced at a McDonald's. read more

Its Clean inside, and they serve the food pretty quickly. I went for Breakfast, my OJ cup was a little on the light side. And it seemed like the Employees are disgruntled. The Guy ahead of me had to stare at her and his reciept checking to see if the bag on the counter was his. Then she just pushed it towards him and went on his way. And the same with me, not a word she just handed me my bag and was like Whatever. Im not sure ill venture back in this one again. read more

This restaurant is about what I'd expect for a McDonald's. I waited a bit but got what I paid for. Glad I can count on a spot to p/u some quick fries or an ice cream when I want to! read more

It sucked and my kid didn't get a toy in his happy meal a.k.a not so happy meal #yelping

It's clean. The boys who work here are cute. They only have ketchup packets available (no pump), but they will dole it out liberally for customer satisfaction. My only issue with this particular location is insulation. It's always freezing in here. All McDonald's have a large supply of windows, but most aren't akin to nesting in the arctic. Just sayin'... read more

Owner does not keep trash picked up around business or neighbors. Not a clean eatery

One of the slowest drive thru's I've been to. It appears to be short staffed on a Saturday night. Save yourself the trouble and visit another one nearby. read more

One of my worst fast food experiences of all time.. They forgot my Big Mac and my fries were incredibly cold.. Not to mention my coke was 90% ice. Will not return.. read more

This is the closest McDonald's to my home, unfortunately. This place is a disaster. I don't know who the manager is but it's not uncommon to overhear and witness the employees screaming & yelling at each other. The drive thru is always painfully slow, my order is usually screwed up, and everyone working there seems absolutely miserable & they take it out on the customers. I used to drive thru for bfast on a fairly regular basis (about 8 years ago) and there was always a friendly woman working the window. The food was hot and the line moved along w/out any long waits. Now, when I actually go here, it's later in the day and as I state above there's at least one thing that gets screwed up and the staff is always rude. There are also several people who appear to be homeless that hang around at this location and panhandle by going car to car in the drive thru or by confronting customers as they go in and out of the business or while people pump gas outside. The employees don't take any measures to see that their customers aren't harassed. It can be quite startling, frightening even, when you're waiting in the drive thru lane and someone suddenly knocks on your window wanting change. This place needs a new manager and some new employees. read more

Rarely, very rarely, I stop in at a McDs, usually when they are sending out coupon books in the mail so I can get a 2-for-1 deal or some such. There are things I like on the menu, definitely -- the $1 parfait and SpicyMcChickens on the low end, the fact they have Coke Zero and not just Diet Coke, the grilled chicken club sammies and the Angus burgers are ok. Too much bun/burger ratio in the mix for my liking. Fries are always undersalted, but that can be remedied. Once in a great while I've grabbed a salad here and it's been ok. I've never had a problem here with service unlike some fast food places; it seems like they have a super or manager patrolling the floors possibly to keep disgruntled workers in check, or maybe crack the whip a little, who knows? The recent articles about the "pink slime" they've had in their burgers sickened me a little, but a) it's gone now, and b) I can't center all of that blame on this location. The inside seems to be clean enough. If I had to eat fast food, I'd rather go to almost any other chain; but as far as locations goes this one seems to be decent enough. read more

Yes, I'm really going to rate a McDonalds. Hopefully this will stop someone else from making my mistake. Stopped here on our way up the ski hill, hoping it would save some time from the regularly long line in Idaho Springs. Ordered a bacon, egg and cheese biscuit meal with an extra hash brown. Simple enough. We pulled around, and there was a single car ahead of us. It was taking so long, I started to assume there was a family of 10 in that Jag. But alas, an orange juice was handed over, and he went on his way. We were up next, and it took another few minutes for the woman working the drive thru to even open the window. My biscuit was old and hard, and they forgot our 2nd hash brown. We didn't dare say anything at this point, let it confuse them even more. All told, it took 12 minutes from start to finish at 6:12 on a Sunday morning. My first job was at MickeyD's--this crew would never survive the lunch rush with terrible service like this. Avoid this location of you can! read more

I dnt want to give this place a ONE because The service I received here was literally the worst experience I have EVER experienced literally. I was visiting from out of town and staying in a nearby hotel. instead of going to the drive-through I decided to go inside. I ordered my food, I stood at the counter, I watched the lady walk back-and-forth serving every single person instead of me, I asked where my food was she served a couple more people and then she put my food in a bag and put it at the other end of the counter. I did not see her do that nor was I thinking about it because I asked to have my food in The restaurant. Again I asked where's my food I still have not received it she pointed down the end of the counter It was there in in a bag I didn't make a big deal out of that. I took the bag sat down and began to eat then I noticed that my son's happy meal wasn't even a whole happy meal the fries that I had asked to be made fresh were not fresh I still pressed on and started to eat. I went back and I ask for my son's milk she put it on counter And did not even apologize then I sat back down and I started to eat again and I realized it were something missing from my bag as well now I'm frustrated! I don't want to keep going up there saying You forgot this you forgot that because it looks like now I'm just being difficult when I really just wanted the basic bear minimum of what I ordered and paid for she still did not apologize finally my frustrations were over the top I ask her for my money back and then she asked me for $2 that they had gave me I was completely put off I have no idea what she's talking about then she asked me how much did you pay I said whatever the receipt says I don't know anything about $2 she put my receipt on the counter a customer who's appalled by what was going on picked my receipt up and brought it to my table the service was completely horrible just horrible we left. Stephanie was her name! read more