Drive through service. Simple order and I had to finally go in to get it. Simple order was for a quarter pounder with Cheese, regular cheese burger (for the Corgi) and 4 piece Chicken Nuggets with the drive-through drive-through at McDonald's he got dog biscuit out of it after I pulled up and the chicken nuggets with ranch dipping sauce, There was a blue truck at position 2 when I pulled in even before I arrived. Drove around and went through the drive in and was directed to pull up to the same blue truck. 10 minutes later, neither of us had our orders. Pulled around and went in to retrieve my order. Got it but they forgot the dipping sauce. read more

McDonald's - a car parked in front of the restaurant - Burgers Near Me - Denver, North Carolina

It's really disappointing when I order something, like a Happy Meal with an apple juice, and they forget to put it in the bag. I was looking forward to it, but when I opened the bag, there was nothing but my other Happy Meal with a Dr. Pepper. It's just not fair--this has happened before too. Once, they even forgot my nuggets in a five-dollar meal. I don't know why this keeps happening, and it makes me feel so let down. I just want to enjoy my meal without these little mishaps. read more

Wow went thru drive thru today at lunch and ordered a child's meal cheeseburger,milk,and fries instead of fruit they wanted to know if I wanted extra fries oops,no extra fries and they were cold ,cold and waited to me no excuse,lunch time, extra time waiting for food no excuse but they did get the milk right. Absolute shame McDonald's read more

A worker refused to give us our sauce, stuck up the middle finger, and told my friends to "get the f out". read more

McDonald's - Burgers Near Me - Denver, North Carolina

Always upbeat, pleasant and friendly, Karen greets you with a smile and encouragement for the day when she takes your payment. The morning crew rocks. Your order is usually handed to you in a friendly manner with "have a good day" read more

McDonald's - Curbside Pickup - Burgers Near Me - Denver, North Carolina

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No stars this place is an absolute joke. My food is ALWAYS WRONG. The customer service is terrible. Everyone there has an attitude. The manager hung up on me as I was telling her my food was wrong . They need SERIOUS help . read more

This McDonald's is like the bojangles across the street. They either can't keep hood people, or they hire people who don't care. This McDonald's has kept two employees, the rude lady at the drive through, and the old lady who yells at you taking your money. Foods always wrong, soda always flat, the tea, your either getting sweet or unsweetened however that person is feeling that day. Terrible . Never going back. read more

Got my food from here not long ago and my cup was covered in bleach , I could smell it profusely and got all over my hands and before I could realize what was happening my eyes and face where on fire , I don't know who is handling peoples food while having cleaning supplies all over them but it is incredibly unsafe and could KILL someone read more

We ordered our food through the app. Got our food and it was horrible. They don't pay attention to what you order. The McChicken had more mayonnaise than meat, and the sandwich was just thrown on there. Just sloppy. And they don't pay attention if you don't want onion on a sandwich, or if you want extra pickle, ( I got 2). And not to mention the fries which are always my favorite part....... Nasty! They were under cooked, and slimy. Won't be going back to that location unless I'm desperate. read more

worst experience I've ever had they messed up my order and when I went in for them to fix it they had me wait almost 15 minutes then they messed it up again and instead of a double cheeseburger I got a regular cheeseburger and they asked me if I would accept that when I said no they came back with a price of meat in a container so I can do it myself, worst service I've ever had read more

DISGUSTING attitude in the drive thru. The lady that takes your payment is very nice but when you get to the window to get your food they're SO RUDE and the attitude is through the roof. read more

Terrible customer service and terrible food quality for a McDonald's. The order person had issues , the payment lady was rude and the order full fillet miss filled the order. The French Fries were cold and soggy. The meat on the McDoubles looked like it had been reheated from yesterday. TERRIBLE read more

If I could give a no star I would never go for breakfast or plan to wait for a solid 15-20 minutes rolled to second window got no drinks they didn't even know which order was mine which I get but then didn't have it ready and told me to sit in a spot waited bout 15-20 minutes finally got the hot chocolate never got my biscuit or water finally 10 minutes later brings out the biscuit and water read more

Went to get breakfast this am. The regular happy voice welcomed me then silence. I then heard "go ahead". I said excuse me? She said "go ahead with your order" after placing my order she said "anything else?" I drove around to pay and get my food. My drink was also wrong. What is wrong with folks? It takes ZERO effort to be nice! Not a good morning, Thank you, have a nice day. Nothing! She needs a different job. Everyone has a bad day but she didn't even try. She needs some help with her lack of social skills. I would have submitted a survey but the ink was almost out so I couldn't see the numbers. Good luck in trying to call this location because the phone goes to voicemail. read more

Guys I know it's fast food but the best service I got was a customer sharing his sauce since no one was at the front to ask for like 10 minutes and when we asked to get our cup (which they forgot) they looked totally numb to the massive line that had accumulated read more

Don't waste your time or money. You will leave here pissed and feel as if you've lost brain cells dealing with the incompetence. They need new management some kind of bad. Wish there was a ZERO star rating... read more

I went inside to place a to go order. The cashier finally came over to take my order and had the attitude that I was an inconvenience. There was no welcome to McDonalds or smile. She took the order and handed me the recipe which showed a double order of what I had ordered. I pointed it out and she got an attitude and said she put in what I asked for. Then she just walked away and started yelling at the other employees that I ordered 2 meals and now changed my mind. Order was never corrected. Morning Crew read more

My husband went to get some food tonight and when he was waiting at the window they didn't give him his extra large fries or his sprite he ordered. He tried to call for them to give him his food and of purse the woman in the window throw her hands up. So rude definitely won't be going back. This place needs new employees that will be respectful they work there for a reason. read more

Third time part of the order stayed in the back , minimal lettuce on the big Mac all fries was cold , quarter pounder cold, chocolate shake instead of vanilla, fries shake was all the wrong size . Unfriendly staff , tea tasted like dish water. read more

McDonald's - a hamburger with lettuce and cheese - Burgers Near Me - Denver, North Carolina

For a town that is usually made up of high quality people, I would expect more from this place. Burger was flat, ONE pickle!! One!!!! And the cheese was cold. Are you guys really trying to make more money by putting one pickle on this. I mean, it's a McDonald's, I know. But I am used to warm, delicious and scrumptious food to eat from this place like I had before. Disappointed. read more

I think the health department should visit here The floor has stuff spilled all over it and trash everywhere. Can't imagine how bad it must be in the kitchen area. I didn't stay just left. read more

awful just awful. employees yelling , manager yelling at employees. employees complaining, about orders lined up, and mixed up. then, then the girl at window to hand off food, handed me my bags finally. I opened bag to check my order She said to me, can you pull up to check that, I said no. Whe went off, yelled out ( she won't move)She yelled it! Over and over. so I told her if she didn't like her job she shouldn't do it. So then she yells out loud (I'm not doing this shit!)She e Walked off. Manager came to window and asked me what else I needed, so I told her how it came about. yes I was loud, I had kids in my car that saw how the girl acted and heard her cussing. so the manager said to me. you yelling and she walked off. unbelievable. never in my 63 years have I had such an awful time at a fast food place. my grandchildren could not believe it. and now I can't even get msdonals customer service to get on the phone. what a messed up co. read more

Terrible as well as ignorant customer service Ordered two sandwiches made one wrong took it back Sandwich had wrong bun and zero toppings Didn't know I was looking and employee took sandwich that was open laying on the counter and tried to give it back with the other one I'm like no. At no time did they sat sorry or even seem apologetic like I was the inconvenience Honestly I want to say good things about people But they just don't care anymore Think they asked me if I wanted a refund or a comp item? Ha ha hahaha I can imagine what they are doing for pre-close that we don't see read more

I stopped by this location this evening and placed my order of a double cheese burger, 4 nuggets and a spicy chicken sandwich. The lady read the order back to me and it was correct. Got to the window and some young girl told me very rudely that I didn't order a chicken sandwich and the manager on duty comes to the window and she was just nasty. I can't believe the owners would allow this place to be run this way. Try to hire better help. read more

Didn't catch his name but the late night manager on Tuesday morning at 2:45 AM December 18th was extremely pleasant from start to finish which didn't take long even after he informed us that it may be a little longer than expected due to the fact he wanted to provide us with the freshest product that we had ordered. I've traveled the country and frequented many McDonald's locations during the late night hours and this is by far the best experience and freshest ingredients I've ever encountered during any operating hours at all of the locations I've visited. A great advantage to me given that I live within 2 miles of this location. I hope that this review goes to the right people and recognizes the people in place and provides them with opportunity to continue to make this location one of the best locations McDonald's corporation has to offer. read more

Over the past few years this place has improved tremendously. The customer service is soo much better now and it is so much cleaner.

Push everyone to the drive through wait spots to keep their numbers high while completely ignoring customer service. Horrible location.

Any time we are in Denver, NC, we hit McDonalds for a dinner- us and our 3 kids- the staff is really friendly, makes us feel that we are in the right place to have good times- the kids are enjoying the games and we have some free time- enjoy the food and service- many times one of the staff/manager stops by and share some stories. Our kids feel that it is a special place to go, thanks for the entire staff, server/kitchen and utility! They are a great team. We will be back! read more

The worst service I have ever received at a McDonalds. You get unsweet tea every sing time you order sweet. The gravy biscuit is microwaved to the point you will break your teeth because the biscuit is so hard. I have stopped at this location 2 times and its been the same for both. read more

1pm on a Friday and they have 1 person taking orders...and not very quickly. Employees standing around in the back literally playing with their hair and have no hats on. read more

Normally this locations is great. Last few times not so much. Stopped there this morning about 7:00 and ordered two BAC biscuits and the cheese was cold, normally a sign of being very fresh. The biscuits were actually crunchy, not what I was excepting. read more

Husband went to get food nuggets and quarter pounder meals he was told to pull up and wait after 4 cars got their orders behind him and drove off he finally went in and asked did they forget his order. Then when he got to the car the sauce for the nuggets wasn't in the bag so he had to go back in and he noticed one of the employees smirk at him. When he got home the fries were raw and I had to cook them in my toaster oven. Definitely not pleased with this encounter. I know it's just fast food and we don't eat fast food often but would expect a better experience then what he/we got read more

As a famously fast service, "McDonald's" this location has a work ethic issue. Slow slow slow need better management

This McDonald's is the best one I have ever been to! The staff is super friendly and personable and always courteous. The restaurant is updated and always clean, the food is always on point, and I keep coming back! I have been coming to this location at least 2 times per week for over a year and they always have it together. read more

Supposed to be breakfast 24 hrs. 11am they said no egg mcmufins. Big special sign 2 for $3.33 Had another md d do the same thing couple weeks ago. read more

Everytime I go to this McDonald 's they get my order wrong, they very seldom make a carmel mocha correctly and you're constantly asked to pull forward because they're slow. Management needs to fix their issues. read more

Do NOT get oatmeal. It is PURE WATER. They remade of and again pure water. She said to give it two or three minutes and hopefully it would thicken up. I asked for my money back. The water was cold and I didn't want to drink my oatmeal me. Won't be going there again. read more

This evening Mr. Kuthan, owner of McDonald's in Denver, NC had a group of teachers from East Lincoln High School in for a guided tour of his business. We were shown how orders are processed, how the food is made and stored, and how automation is used to enhance customer service. We teachers were shown how to use the kiosks while placing our own orders, to which we were treated by Mr.Kuthan. I encourage everyone to give McDonald's food a try. It is delicious. Thank you, Mr. Kuthan. read more

I've had minor issues with this place before, like no napkins or straw missing, but nothing like I experienced today. We got to the speaker and the girl, quickly and unpleasantly asks for my order. I started, got to my 3rd item and she doesn't let me finish, or ask if I was done, flashed a total on screen and goes to next car. I said "I wasn't done". No response. I said "I guess I'll give the rest of my order at the window. I get to first window and the poor lady there was flustered. The order she reads to me is not even close to what I ordered. Then, a tall girl with BRIGHT red hair comes up and yells at her saying "you're holding up my line". RUDE! Then the manager comes over, asks what's wrong and treats her like crap as well. I was like ....ummm no honey, the lazy girl at the next window with the headset on, leaning her ass against the counter, chewing on her nails, and playing with her hair (BTW, those are all health code violations), that girl is holding up the line because she's getting the orders wrong. The lady in the first window was just taking money and I know that was not her voice on the speaker. I've been there before and that lady is good. The one with the red hair and her lazy side kick were gumming up the works. I get to the second window and I can see the red haired girl running her mouth, and the little girl in the window (whom I also felt bad for) gives me my bag after handing me my drink, and I noticed the fries were missing. She closed the window and I see red haired, disrespectful girl # 1, and lazy side kick #2, carrying on. She comes back and says "she didn't ring you up for it". I said "I want to see the manager now!". The manager proceeds to tell me "she didn't ring you up for them and I was standing there while she put in the order (ummmm no. She walked away in the middle instead of making sure it was being entered correctly. She did nothing to help that lady. She treated her like crap and didn't say a thing that rude girl that humiliated her in front of me). I said "Are you kidding me!". She walked away and brought back fries and never apologized. When I drove away the last straw was we got the wrong sauce for the nuggets and my daughters sausage biscuit was stale. If you offer breakfast all day it should be as good as when it's offered in the morning. Or maybe you should say, "old breakfast left overs served all day". You know as former manager, and employee of a fast food place, I know how stressful it is, but you don't EVER argue with the customer. You make solutions not excuses, and you encourage team work and not bullying like that disrespectful girl was doing to everyone. And I will be contacting the health department. This is why McDonald's doesn't give them 15 per hour. Ridiculous! read more

Tables were nasty at a unbusy time. I asked for a towel to clean myself a table and was handed one by staff. No one offered to clean my family a table. Will never go back to this location. read more