Went here yesterday for the 2 for 6 dollar special you could only get three things web said their were four filet of fish got the shaft figures!Also what's up with this free large fries if you put the app on your phone but you have to spend a dollar this is a Total Joke come on you all ain't living in the poor house and getting dinner from a soup kitchen either help the little guy out and show some love unless u are totally heartless ! read more

The absolute worst McDonalds I have ever been to. I only come back because it's the closest to my house. I shouldn't be eating it anyway but sometimes things happen. Every goddamn time we come we have to inspect our order, especially the fries. They are notorious for filling a large fry to the small maybe by a stretch medium level. They aren't good for us but we paid for it! Give me what I paid for, and for the love of god no drive thru should take 30+ minutes. Management needs to go !! I've been tempted to apply here as a side hustle just to clean the place up. I'd give no stars if the app let me. read more

McDonald's - Supposedly large fry - Fast Food Near Me - Dickson, Tennessee

They are literally serving one customer at a time in drive through. So once that person placed their order pulls up to pay they cook their food and then wait to serve the next person when that's fine. Oh it is not OK the way you're running things! I waited for five minutes and then pulled up only because I pre-paid for my order and didn't want to lose my money. They should be able to move people through the lines or do something different. This is a serious concern. Just awful! read more

My vehicle was too tall for the awning at the drive through so I went inside. No customers in the lobby and couldn't even get anyone to take my order. The lady kept saying they'd be right there but just never came to take my order. read more

Worst place to work. when an employee asks for their pay stubs they are told by manager that they don't know how to get those. When promised multiple raises for job performance and later ask about those raises because they are not reflected on paychecks, employee is laughed at and told "You don't actually get the raises, you're just told that to keep you from quitting." Then when employee finally has enough and decides to leave and asks about W-2 they have not received, they are told they can access it and the pay stubs through the portal (that they were not informed about), but since they are no longer an employee they can no longer access that information and there's nothing they can do. read more

Not enough grimace shake Mmm I just got the Grimace shake Ooh, that sounds delicious Do you want the Grimace shake? Yes, it's so nutritious If I drink it, will it be a big mistake? Why would you ever think that? They say it could put your life at stake And once you drink it, you can't go back Happy birthday, Grimace (Grimace, Grimace, Grimace) What is on your Amazon wishlist? (Wishlist, wishlist, wishlist) You've given me everything and more And you're the new friend we're looking for Happy birthday, Grimace, Grimace (ah!) Let me just say, you're my favorite purple guy You're the friend that I wish I could multiply Who cares about Ronald and the other guys? You make me so happy that I could just die! You're the type to leave no child behind anyone, ages one to 99 Happy birthday, Grimace! Your shake is so delicious! Please I gotta live, because the rabies gettin' vicious (help!) Happy birthday, Grimace (Grimace, Grimace, Grimace) What is on your Amazon wishlist? (Wishlist, wishlist, wishlist) You've given me everything and more And you're the new friend we're looking for Happy birthday, Grimace, Grimace read more

Longest wait ever , took 30 min to get food! It would not even be that bad having to wait if the lady in their was not so disrespectful and rude. She has has kinda long dark curly hair , she was on the phone, and playing with her hair, no cap or hair net on her hair down. It was disgusting!!!! To beat it all she is absolutely the rudest woman I have ever met. I hate this place read more

This location sets the bar exceptionally low in all areas even for a McDonalds! Slow, inaccurate, and horrible customer service especially when the issue lies with them. read more

Made an order on the app...waited over 30 minutes but had to leave to go to work with out my order. Reached out and requested a refund...the owner emailed back and thanked me for feedback....no refund just thanks for letting him know his store is trash...thanks a million Randy paid for something I didn't get and you're just happy for feedback...absolute BS! read more

I ordered some fries and they where given to me Luke warm I told the guy these are cold so he took them back and refried them like I wasn't supposed to have known..SMDH. This location is next to CookOut in Dickson, TN. read more

I went here at 10 pm on March 28 2024 first of all I waited 45 minutes for anyone to even respond I asked for extra pickles I don't know what part of extra pickles means no pickles but I got zero and I asked for Xtra big Mac sauce and got barely any sauce at all I also asked for honey mustard and got sweet and sour read more

Me my mom and brother came in and we got our food and the fries were cold and halfway cooked my brother's burger was pink inside

Worst experience ever. I will never spend money there again. The employees are rude, and service sucks. They are more worried about Door Dash orders than the people that come in to eat. The food was cold, but other than that the restaurant was clean. read more

wtf is the point of 24 hours when all you do is sit in line & waste your time while the worker sits on their phone and watches you drive by.. I truly think they get their extra workers to go sit in their cars in the drive through, just so no one pulls up. Took my service to cookout, and the exact same cars are STILL sitting in the line. No way they are waiting that long for someone to take their order. read more

Great place good food awesome workers And would eat there every day no one know how awesome this place really is read more

McDonald's - Belly full - Fast Food Near Me - Dickson, Tennessee

Ever since the manager hired a bunch of kids, this place has sucked. They're too busy goofing off to serve the customers. Prices are inconsistent, mobile orders are always down, and that's when they actually pretend to work. read more

I don't know why I came here, I should've known better I'm stuck in the drive-through now so I'm going to order but I will not come back here again. This place sucks. They need new management new employees and new equipment. I can't believe McDonald's corporation let this place exist. read more

never fresh always old food never the correct items bad restaurant all together there's no way this store should be open with the way its ran read more

McDonalds has really fallen in quality plus the prices have gotten way out of hand. For the cost of 2 sandwiches, fries and a drink we could have had a real meal at a decent restaurant. Really sad. read more

One star is generous. The photo is typical. I don't blame the kids that work there. This franchise clearly has serious management issues. Corporate should look into this location. read more

McDonald's - a person holding a hot dog with cheese on it - Fast Food Near Me - Dickson, Tennessee

Absolutely trash of a restaurant. They literally refused to give our doordasher our order and then refused to answer the phone to fix it. We don't order there often because it's always wrong. Absolutely DO NOT RECOMMEND TO ANYONE. Management doesn't care, the workers don't care. It's a waste of space read more

I went through the drive through about a week ago to get 2 happy meals for the grandkids got home and they forgot to put their apples and yogurts. I live 30 min away so I thought I would let someone know next time. Well today went through the drive through again and let them know and with a rude tone they could not let us have the ones that was missing from last week also. She said you can call the manager so I did and he was rude also. Todays order they gave them 2 apples instead of 1 yogurt and 1 apple. Very bad service and the fries are horrible. The 1 star is way too much. read more

Soo last Friday night I went thru the drive-thru at this location an honest to goodness I don't think I've been to a McDonald's since my kids were little and wanted happy meals BUT for some reason I was craving McNuggets strange yes I know lol but still I get in line I'm the second person to order in the inside lane an I literally sat there 30 min no joking you!! Now I had heard they had slow service but this was crazy and the sad part is it is their normal evidently. So what was happening is they would take one order from each line one after the other then the next would pull up and wait so when they were almost done processing those 2 they would repeat the process. Soooo what I'm thinking at the time is they are extremely short staffed when I finally got to the window they were extremely kind but if their were 3 people working I'd be surprised cause I only saw 2. I've worked in the restaurant business all my life an I really believe it's short staffed on purpose more profit and less payroll cause seriously this isn't a one time or one night thing it's something management could've fixed already but hasn't. It's sad because it used to be a really good location with fresh food and happy employees. read more

This was horrible. We had to wait in line for over 30 minutes because some workers couldn't stop talking to eachother. Ridiculous it really is I would not recommend going here it sucks. read more

If I could leave 0 stars I would. Apparently the night shift on 5/21/20 didn't want to do their job, because they told us that the system was doing a 30 minute shutdown 3 different times. We are traveling and needed the food. The lady was severely rude and it was obvious. read more

They are absolutely horrible we did a mobile order and they completed my order and never brought it to us and it has been over thirty minutes. They were not busy at all when we went to go ask them they locked the door and went back behind the counter. They are refusing to answer the phone when we can hear it ringing. So i can get a refund read more

Ordered a #1 which is a Big Mac combo The fries were burned and dry. I've come to this McDonald many times and it's always has terrible fries. read more

McDonald's - a hamburger and french fries - Fast Food Near Me - Dickson, Tennessee

This is THE worst McDonald's I've ever been to. Coffee is basically hot water. They pulled us forward for a cheeseburger and coffee but forgot the cheeseburger. The speaker is so old you can barely order. No one knows what's going on here. It's priced higher than every other McDonald's in the country. Will never return. read more

This location has to be worse McDonald's I've ever been to. Stay away from this location. Food and service was absolutely terrible!

I downloaded this just to complain about how long it took to get my food the service to flight was garbage they need an entire new staff , it is Monday the 25th of January at 11:06 pm horrible service ! read more

(1/2 continued in the picture) Worst McDonald's that I have EVER been to! I went to go get some food on my way to do something which I was on a time crunch for and chose to get fast food for that reason. I went through the drive through and sat there for 40 minutes from the time that I pulled up until the time that I left with my food. When ordering my food I got 20 nuggets and 2 #9's which is the two cheeseburger meal. I specifically asked for fresh fries. I figured with the extremely long wait i was going to have hot food. I got to the window and got my food and checked my bag. I had no sauces. 20 nuggets should come with 4 sauces. I received none. Jean was the person at the window. I said that i had not sauces and asked for some. She gave me two. I said something and was given the dirtiest look. I was already running late so i pulled off. I get all of my food out and every bit of it was cold. The fries were very mushy and dripping wet with grease and cold. The burgers and the nuggets were cold. The nuggets were very chewy and greasy. By the time i got back to Dickson it was past 11 at night so i was not going to get my food remade just to not be able to eat a hot meal and they already made me mad. I called the very next morning and spoke to the GM China. She was very nice and apologized for everything. She said that i was not the only person that called and complained about the very long wait and cold food. She told me that she would write me in the book and when i came in to let whomever know that i spoke with her and i could have my meal remade. I was thankful and i happened to be going back through Dickson two days later. I stopped at Mcdonalds and walked in and Jean was the cashier. I said to her that i had spoken with China the GM and that she wrote my name in the book and that i needed my meal remade and i handed my receipt. She gave the very same rude and dumb look that she gave me at the drive through about my sauces. Sylvia a manager started to walk towards and Jean told her what i had said. Meanwhile as i am talking with Sylvia, Jean is still giving me the awful look. Sylvia asks me well why does it need to be remade and i explained everything to her as i have just. She says to me that she needs to speak with her supervisor and walks to the back with my receipt. She comes back a while later and says that her supervisor said that i should have came back that night and that it was not okay, but that she would give me a replacement meal. Meanwhile Jean has been staring at me giving me a dirty look this entire time and still is and staring down my receipt and the computer while Sylvia checks it out. While ringing it up, Sylvia looks at me and says was there something wrong with the drinks. i respond well no, i told you what was wrong with my meal but i mean the meal is getting replaced and China said the meal would be replaced so I'm expecting a drink. She finished ringing it up and I said i would like my receipt back. She states that she needs a copy. I responded oh yea go ahead i have no problem with that i just need my receipt. Sylvia walks to the back again with my receipts. Meanwhile Jean stands at the spot where the food gets sent to the front counter. Two people that came in after me got their food while i was still waiting. Right before i got my food, which i got 25 minutes after walking into the store, Sylvia walks back with my receipt and tries to hand me a piece of paper that she copied it onto. I stated that i did not want the paper receipt i wanted my receipt. Sylvia states that her supervisor said that they need a copy of it. I stated that i had no problem with that but i do not want to fold a piece of paper into my wallet i want the receipt that i walked in here with for my records. Sylvia then proceeds to state that she did not want to give me my receipt because people will keep it and come back again to get more food. This made me furious as if i was a criminal. read more

McDonald's - a screen shot of a text message - Fast Food Near Me - Dickson, Tennessee

Close to highway and hotels. Drive they is Open 24 hours for convenience. Clean and good and courtious stagf

I give it 3 starts because I love the food. The employees are horrible at the McDonald's in Dickson tn

the lady who took our order was very rude and they messed up our order, they were snappy and very rude to us. when we told them our order she didn't hear it right at all and didn't care. listen to the reviews because this place is miserable beyond understanding. the lady who seemed like the manager handled to problem and was very kind. she is the only person that was well put together that we had contact with. read more

It's a McDonald's, so I wasn't expecting to get five star food. But I do expect at least decent service. The microphone was dead for a good two to three minutes before someone picked up. When I pulled up to get my food, two employees were yelling at each other. Not lovin' it. read more

We ordered at drive through, it took several minutes for our order, he young lady basically shoved it out and closed the window. We checked the order and half of it was missing, it took several minutes to get someone's attention and ask for the remainder of our order, then she shoved it to us and closed the window, no "I'm sorry.. " the food was cold and had no salt on the fries. read more

I don't like giving completely negative reviews, but I simply cannot say anything good about this McDonalds. The service is slow and unprofessional. The whole store is always dirty. They consistently mess up orders and forget things. The soda machine smells so bad that I can smell it from the counter, and when I was pregnant, I could smell it from the door. They always seem to be out of things or have broken machines or the food is old and way too greasy for consumption. After 3 years of trying every so often, I've given up: I'm not going back unless it gets new management. read more

The lady working tonight 12/1/18 was so rude. She was rude towards my boyfriend and I and when we asked for the total she said "um i don't know" . If you don't like your job don't work there. read more

Easily the worst mcdonalds I've ever been to. I've tried to give this place a chance, But every time i go it seems my order is wrong, or the food is poorly prepared. And the line is always slow. read more

Went through drive thru like I ordered to frappes and a large fry. They asked me to pull up after I paid to wait on my order. I waited 30 minutes for my order or fur a employee to come out to the car. After no one showed up I walked into the store it was very dirty in the store and the employees were very rude. I know it's McDonald's and isn't a five star restaurant but I would still expect better service then what would you receive will not be returning read more