I really love this Chick-Fil-A! I come here at least once a week, and it is consistently excellent. I usually do curbside pickup. It's fast and my order is accurate. Team members are SO friendly! I find a lot of the other CFAs in the area to be a bit chaotic, and that is not the case here at all. read more

Came inside to eat . Very clean . Fresh flowers on all the tables . Fall decor and pumpkins everywhere. Playing good music . Food came out fast and correct . Someone brought it our table . Table next to us was dirty , and the window all boogered up , food on the floor . Someone came over and cleaned it promptly . Washed the window .. all the blinds adjusted to let light In . Very relaxing atmosphere read more

Chick-fil-A - Fast Food Near Me - Nashville, Tennessee

See all

Went in for lunch today and had the best experience. Chloe was fast and extremely friendly. Shoutout to Chloe! We went back up to the register to get a cone before we left and she saw that there was a huge group of kids that walked in behind us so she grabbed our dessert and got us refills so we didn't have to wait. Thank you Chloe! read more

This CFA sits at the corner of Charlotte Pike and Annex Avenue near the Hillwood plaza where Publix sits. For the most part, this is your standard CFA location, with one exception...they still offer curbside pickup! And honestly, for this reason alone, that fifth star hit the board! So many CFA's have done away with curbside pick up and we hate that. So anytime we are on the west end of town, we usually hit up this location. And while curbside is our go-to, we have popped in on occasion or hit the drive thru, and outside of convenience, those visits have been solid as well. Interior and exterior are well maintained and clean. Service is always top notch. Food is as expected, hot and yummy. Overall, solid Chick-Fil-A that we will certainly swing back through time and time again! read more

I am a paying customer. when I went to the restroom, which had no sign that it was closed or that they were cleaning I was yelled at by an older lady with gray hair, very rudely, and I am so taking it back. I've never had an issue with this location, but the disrespect was insane, especially for a place that requires you to say my pleasure after every thank you will not be returning. I suggest that old lady find a better job where she doesn't have to interact with people or mop faster. Not just that the cashier bri messed up my order, i asked for a plain sandwich which means no pickles and she didn't put that.... really be hiring just anyone. read more

1st reviewed in 2017 and the restaurant was top notch welp after 2 resent visits the restaurant Still remains as top notch as b4..the kindness of the staff and the fresh food still remains. i wish all of their restraints were like this location it would make the process alot easier read more

Chick-fil-A - Fast Food Near Me - Nashville, Tennessee

Pretty much just like any other Chick-fil-A. That's just what I needed. I love Chick-fil-A. It's my second favorite fast food place. That chicken is soothingly warm and the soy is put perfectly in the sandwiches so each bite is special. read more

The service at this location is always great and speedy I never have to wait long my order is always correct and the staff is always nice. Definitely wanted to give my appreciation for the words and the quality of the food. read more

Chick-fil-A - Fast Food Near Me - Nashville, Tennessee

Go on Wednesday and play bingo from 9am at 10:15...and they have some of the healthiest options among fast food chains.

Hey, it's Chick-fil-A. What else can you say? I love Chick-fil-A. Wish that they would have the Waffle Fries at breakfast time.

The workers here are always so friendly, efficient, and accommodating. The food never takes long to come out and it always tastes so good. The only complaint I have is the location. Charlotte is such a busy road that during dinner time it is nearly impossible to turn out of here. I wish there was a traffic light to help you get out of the lot. Not their fault, just something to keep in mind! read more

I've been here more times than I'd like to admit over the years and the only thing consistent is how rude the employees are. It's astounding. Let me preface the remainder of this review to say that I've worked in food service so I get it. It can be a tough industry with really awful customers from at times so I get having a bad day from time to time. That said the majority of the employees with the exception of 3 that I've encountered over the years are consistently rude and unhelpful. The blank stares when you say hello, looking you right in the eye when you are nicely asking for assistance then walking away without so much as acknowledging you, listening to the employees complain on the floor, employees outright ignoring customers waiting in line to order and the lines pile up, etc. I've never had this issue at the Bellevue location, and I'm pretty sure it's the same operating franchise. I often drive out of my way just to go there to avoid the negativity that festers here. read more

Drive thru was busy but they had two lanes working with a bunch of people taking orders. Everyone had masks and gloves on. Despite the line, it was 1 o'clock when we visited, the line went really fast. As always GREAT fries and awesome sandwiches. Recommended if in the area. read more

See all

Placed a to go order for the family as we drove up to the drive in theater for an evening of fun. Everyone loved their order and the mobile app makes it easy to take a family order quickly and ensure everyone gets what they want. read more

I'm sick thinking going to get chicken noodle soup at chick-fil-a in Charlotte Pike. Which is one my favorite fast food place. This is what I'm get for a large noodle soup! The soup was old, salty and it's all up about half of the bowl. I rather they tell me they're out of the soup instead of selling me like this. I also order a four piece chicken strip meal I didn't take a pictures, but the strip was super tiny and very dry. Really disappointed. I thought that all this time they have great values in thiet food but I guess I was wrong. read more

Chick-fil-A - This is the large chicken noodle soup! - Fast Food Near Me - Nashville, Tennessee

I am back again because l really love the menu at Chick fil a. I had a chicken biscuit sandwich for breakfast. It was delicious! The service was fast. I did drive through read more

Excellent service. Unfortunately this place has some terrible policies and politics. Makes the chicken nuggies hard to swallow. Careful you might choke. And no amount of sauce can wash away the shame. read more

Go to ChickfilA they say Everyone's nice they say Welp they dropped the ball this day. My sun called to ask what time breakfast was over on this day? An employee told him 10:30A We finished up grocery shopping expeditiously to get in line. We arrived in line even checked the time 10:22A. Only for the order taker to tell us "breakfast was over,sorry" my reply was ma'am UNBELIEVABLE.... ONLY TO DRIVE UP & SPY the breakfast board was still being shown! (We only wanted 03 chicken biscuits) A guy standing taking payments was present. Excuse me sir is breakfast over yeahh, ok so why is that breakfast board still showing "IDK great observation, let me switch it now, you have a good day" read more

Contrary to popular belief, everyone does not order online or pay with cash when you pull up here in the drive-through lanes you're not allowed to pull forward to the menu boards instead, they hand you a nasty menu, to order from read more

Last week was the worst food experience at a Chick-Fil-A ever. The chicken breast was over cooked and half the size of a normal sandwich. The sandwich appeared to be a random piece of left chicken they decided to place on a bun. No, I do not recommend this place! read more

This restaurant chain has really gone down hill and this location certainly is not what it used to be to be. Need to train their employees better! Mobile app drive theu doesnt work the same here and make you repeat driving around thru the drive thru! read more

This CFA deserves 5 stars (if for no other reason) because of sweet Ms. Marie that works here! She's such a light to everyone that gets the privilege of encountering her. She's truly a special person and will gladly share a smile! So go say hello to her. But I've eaten here many times over the years since it first opened (even though it's been a while). And the food has never disappointed me. It's great! The customer service is good. The line moves quickly. They have curbside now that you can utilize if you get the app and my experience is that if you order something on the app, it'll be ready for curbside or inside pick up way faster than getting through a very long drive thru line! The restaurant is clean and the restrooms were clean. read more

2 stars awarded for the general consistency of Chick-fil-a's yummy food. However today I was disappointed in the Charlotte Pike location in Nashville. My nurse friends and I are working Memorial Day, and we ordered a treat for breakfast via the app, and to my surprise, this location did not open until 10:30 (we ordered at 8am). I understand the store not being open until later on a holiday. This is great for their employees! My suggestion is to make sure that the online ordering is shut off until they actually open. I now have to contact a manager at the store to attempt to have a refund since the app has charged my card :/ read more

Dear Chik Fil A Bellevue manager, I wanted to let you know something is very wrong with the way y'all are making your fries. I have been to your location three times now and every time they are inedible as if they have soaked in the grease too long, kind of spongy-even my toddler refuses to eat them. I just moved from Brentwood where I frequented that location and the fries at yours are completely different. I will be returning on Friday to see if you have remedied the situation and if you have I will be happy to change my review to 5 stars. I have received a few emails from you and you seems like a kind person- just got a little fry problem. Update: The fries have been perfected and I have revised my star rating as promised. Thank you! read more

Worst Chic-fil-a I have been to. Grilled nuggets were not particularly good. The girl taking our order was very difficult to understand. She was pleasant enough, but talked way too fast and seemed too much in a hurry and it was not busy at all. Every other store I have been to has gotten 5 stars from me. This store has some work to do. read more

As far as quality goes, this truly is the worst Chick-fil-A. But I'm addicted to Chick-fil-A and live two minutes away I ordered a breakfast wrap (and drove away) and the chicken was spicy... this has happened more than once. It's not abnormal to be missing an item and have to go back and then they make you produce a receipt like I didn't just see them and they can see the order on the bag. And their portions are always off. A mac and cheese is 2/3 full. I've included pics of the fries. I don't leave the parking lot now until I open the bag and make sure all my items are there. read more

Chick-fil-A - They always skimping on the fries... - Fast Food Near Me - Nashville, Tennessee

See all

I'm convinced this is the best Chick-fil-A in the WORLD. Will Sims is the manager and he is a pro at customer service. If you haven't signed up for emails from this specific CFA, what are you doing?! Will sends out promotions "just because" so often and it's so appreciated. In the past month alone, I've been emailed about ~6 different promotions this month so far that just last for the day-- like free medium fry or free kale salad. However, this might also be one of the busiest CFAs. I've been doing curbside pickup since COVID started and they've got it down to a science. These people work so dang hard!! read more

Terrible service!! Ordered a wrap for delivery and called ahead to make sure it had no cheese or tomatoes and added sauce as there was no option for that either and manager assured it it would since ordering does not have that option for notes or substitutes on app. Got food with tomatoes and cheese and called back and manager picking up was rude and gave me attitude and told me her wasn't her problem and that it was door dash even though I was promised it could be done. Do not go here! I have worked for Chick-fil-A for years, it's typically a great company and have never gotten worse service. read more

The best of the best in terms of Chick-fil-A's in Nashville. Service is always quick and polite. I ordered a nugget meal, and got my tray before I could even walk over to a table. They truly put the "fast" in fast food! I am a recurring guest at this location, and would much rather drive the extra 10 minutes out of the way to get to this location just because of how great the service is! I have never had a bad experience here, as all the workers are kind, the food is always hot and fresh (despite it ALWAYS being busy), and it is always clean and polished! I will definitely be back, as always--and encourage you to check out this location. They also host event quite frequently that are great for college students, young children, and families alike! read more

See all

Our go-to fast food option! We love the consistent quality and friendly service. It's what you've come to expect from the popular chain, and we're glad to have one so close by! read more

Great Chick-fil-A location. Friendly staff, food served hot and fresh and at a fair price. Location is very clean even for an older building. Parking is easy as they are attached to a shopping center and drive through is very well managed. Great visit. read more

Was having an already rough day when I spilled my milkshake as I was getting out of my driveway. Drove the 20 mins back to the store and as I was explaining to the manager what happened before I could show him a pic/video of the spilled milkshake he got me another one. He was nice and didn't treat me like I was trying to pull one over on them. It made me feel validated and was the highlight of my day read more

Mobile order - special request was to add a fork and knife. I should have checked the bag before leaving. They were not added. Disappointing. read more

Chick-fil-A - Mobile order shows fork and knife - not on the bag! - Fast Food Near Me - Nashville, Tennessee

I have to say this while it's on my mind. This has been a rough day. I'm stressed beyond belief. And I'm at that breaking point. Trying to buy a house has been the worst experience of my life. Not one thing has been good. And I fought stage 3 breast cancer. However I just left Chick fil-a on Charlotte Pike. I was in the drive thru which is always busy as hell. They have people outside taking your orders as you know. I ordered my food and needed to pay but my mind is gone so the lady said I need your card. I apologized and said it's been a stressful day .Then asked has she ever bought a home before? She said Lord in December. Then she said wait we gone do this.. She grabbed my hand and began to pray over me and for me and this situation. Nobody in Drive thru blew they just waited. It brought me to tears. I just wanna say this.. That lady definitely didn't have to do that. But I felt it. And no matter what happens with this mess I now know I'll be OK. What's meant for me will be for me. I think her name was Lauren. She wears glasses and had a bob. If you meet her you let her know how awesome and amazing she is. Oh and F Popeyes !! Chick-fil-a for life!! They not praying with you at Popeyes and given you delicious stress eating chicken. read more

It wasn't a pleasurable experience. The beauty of Chik-Fil-A is that no matter the location, when you enter the parking lot, you expect a professional experience, at the least. Staff at this location is unfriendly and seemed irritated. Both the order taker and window person responded as though they were bothered by order requests and simple menu inquiries, resulting in part of the order not being input correctly and sauces not being placed in the bag. Additionally, the order taker was unprofessional in her mannerisms and tone, not even saying thank you after we provided payment (just a "ok"). Very poor and subpar experience. I do not recommend this location. 11/20/2021 @ 2:38 pm order number 9106339 reg 49 read more

I cannot say I have ever had anything less than an amazing experience at any Chick-fil-A location I have visited around the country and this location holds to that same consistent Excellent guest experience and good food served fast and fresh. I have visited this location on West Charlotte Pike on many occasions at different times of day and evening and on each visit have found the restaurant to be VERY busy and crowded but I have not ever had to wait as the staff is always working hard with plenty of help behind the counter to keep things moving quickly and efficiently. On my visit Tuesday night there was a youth soccer team visiting and usually in most restaurants that means long lines if you are lucky enough to actually get served. This Chick-fil-A made the task look easy as they lines moved and I had my food handed to me before my drink was poured. A few tables needed a wipe down in the dining room but with the crowd there was still plenty of clean tables and the others being attended too. Definitely as site I will continue to return to again and again. I absolutely love to see young, smiling, people offering to help you in the dining room and when you say thank you they reply with "It's my pleasure" and they genuinely act that way, like they are happy to help and enjoy doing their job. Maybe my cable company can hire a few of these employees for their operation lol. read more

See all

This a large fry? Glad I didn't order a small! Must have a shortage of potatoes as well as lettuce... read more

Chick-fil-A - Large fry? Glad I didn't order the small. Must have a shortage of potatoes as well as lettuce - Fast Food Near Me - Nashville, Tennessee

Probably the most unfriendly Chick-fil-A I've ever been to. The employees never seem to be in a good mood and are never happy to fix an issue. The managers aren't friendly and I honestly hate that this is the only location close to here bc that's the only reason I return. Never a good experience really. Just like a McDonald's read more

This location was the absolute worse Chick-Fil-A I have ever encountered! This is supposed to be the south! I ordered a 6 piece nugget meal with Polynesian sauce. I got halfway home and yup you guessed it no sauce. By the time I came all the way back my nuggets were cold. I asked if I could get new hot nuggets with the poly sauce that they forgot and the drive through cashier said "No". Their policy is since they don't charge for the sauce they can't be responsible for their mistake of not putting any sauce in the bag! This totally ruined the experience for me. I mean who can eat these nuggets cold with no sauce? FYI- Chick-Fil-A some customers would rather pay the 30 cents if that will hold you accountable for your mistakes! They fake act all nice and sweet but couldn't accommodate a simple request as a result of their incompetence! Unsatisfactory! read more

Chick-fil-A - Receipt - Fast Food Near Me - Nashville, Tennessee

Love that Chick Fil-A puts order takers outside when the drive thru is crowded. We just wanted drinks and a small order of nuggets and everything was great. Moved through the line quickly. Their parking lot is tiny, which may be a drawback to some. We would stop here again. read more