I hope I have the right McDonald's. This review is for the location in the Town Center. I grew with McDonald's. Then the quality was excellent then. The food was consistent with each visit. Unfortunately, the quality has slipped to just about zero. That being said, I was an executive restaurant manager, including Burger King. I was also a food service training manager; both longer than I care to remember. I know the tricks. Today's order was delivered to my house. The fries were very old. My guess is they were at least 45 minutes past the holding time. The bun was stale. No idea how they did that, unless they are using a cheaper bun. If this was the only time it happened I'd say they were having a bad day, this is the 3 order I had to throw out in the last 3 weeks. I know inflation has hit everyone. I understand ingredients are sky rocketing, however huge price increases and cheaper ingredients is not a good combination. I still have my memories. read more

The best food ever is good service ever Good ambiance ever The best place ever 10 stars good job read more

Says it's open twenty four hours just for me to pull up to a closed location! Waste of time!

I don't normally hit a McDonald's when I'm in the States. I came to this one three times. Desperate times. Hangry. It was the main reason for my first visit. I came back two other times to this location. My second visit was great. My third was disappointing. My rating is definitely a mixed bag at 3.5 stars. I'm rounding down. After spending a few hours in frigid temperatures outdoors at the Winter Classic, by the time I got near the hotel, it was just past 10 pm. I needed dinner. I like the stretch along Town Centre Drive. Not only is Centre spelled the Canadian way, but it has a bunch of fast food eateries with drive-thrus -- ideal during a pandemic. It's drive-thru alley in my books. The downside during this recent surge of the Omicron variant is that it has hit the fast food restaurants in this area hard. Burger King, an eatery that I still haven't dropped by, is closed by 8 pm. Pretty much every eatery in this area was closed this evening, except for Perkins and McDonald's. I didn't feel like dining in at Perkins. I wanted to park myself in front of the TV in my hotel room and warm up while stuffing myself with a late dinner. I hit the drive-thru at this McDonald's, which is open 24 hours a day, except for Christmas. This evening called for desperate measures. There was only one lane open at the drive-thru, which was the case for all three of my visits. There was a wait, but I was fine thawing out in my car. When I was closer to the menu, I noticed a deal to pick any two items for $6. It was so cheap that it didn't seem real. I got a nice man on the other end of the speaker. I ordered a quarter pounder with cheese and a ten-piece chicken McNuggets box. I was so hungry that I also got small fries. I paid with a credit card. All was great. I got my food fairly fast. I thanked the man and drove back to the hotel. This statement will sound weird. My meal felt so comforting after being out in what was -32°C with the windchill. I devoured the quarter pounder with cheese first. It was delicious. I had to take some of the huge onion chunks out of it because I don't like super raw onions in my burger. The thinner ones were fine that didn't burn my tongue. I loved my chicken McNuggets. I can't remember when I last had some. They were crispy with white meat. I got sweet and sour sauce. This place gave me two of these sauce packs and they were more than enough for dipping. The fries hit the spot. I had some sweet and sour sauce left over that I dipped my fries in it. The fries were crispy with the perfect amount of salt on them. Several days later, I returned and ordered the same thing, minus the small fries. I felt the same way. Yummy! I attended my last Wild game on this trip two Saturday nights ago. I got back to my hotel area just before 11 pm and experienced the same issue with finding a restaurant that was open. I hit this McD's again. Sadly, when I approached the window, I got the longest speech from a man on the other end of the speaker. He was essentially saying that the place was short-staffed. You could only order food through various food apps. I could not place an order there without going through an app. I was disappointed. I could have pulled out my Uber Eats app, placed an order, and got back into the lineup. I wasn't feeling it. I left. It would have been nice if a note or something was posted on the menu at the drive-thru. It would prevent this man from repeating himself and would allow customers like me to leave without any interaction with staff. I hope that staffing improves here. It's tough during this pandemic, so it's completely understandable. I ended up going to Wendy's five minutes away and got some dinner before I ate my sneaker in hunger. (23) read more

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We frequent this location quite often and have not had many problems. One we consistently have is that they forget many things. And it's sometimes full meals too. The service is okay, with most workers being distracted and not being very conversational with customers. I would recommend only going here as a last resort. read more

If I could give this place, zero,stars, I would. I waited 45 minutes for two cokes in this line... What a joke! It's 930 at night it's not even rush-hour, and these people do not have their act together! Whoever the manager is should be fired. Whoever the rude person was that talk to me should be fired. This place is a joke and should experience a complete overhaul. 8 cars ahead of me takes 45 minutes... where is corporate?! Where is management?! I. Hate. This. Place. Never go here for anything. And if corporate even bothers to read this, contact me in DM's. read more

States they are a 24/7 business, I called to make sure they were open at 2am and to make sure their Frappuccino Machine was working. They answered and stated they are open and that the machine does work. I drove literally not even two minutes to the establishment closed. The screens through the drive-through were off.. read more

Poor. No lobby service, only drive through. This is not reflected on the App. It's a busy location that is severely understaffed. Expect a wait of 10-30 mins for what is a SLOW food experience. read more

Is not open 24/7 I've gone twice after midnight to find it closed. It would be helpful if they updated the website. Taco Bell it is....

Drive thru line moves fast and the employees have always been efficient and very polite.

Typical Mcdonalds with typical drive thru people, who look and act like they don't care about their jobs. If these people are so miserable, why don't they get another job? I was there and only ordered cookies. It took the gentleman several minutes to acknowledge I was there to take my order. I don't get told a total, just to pull around to the next window. As I'm ready to hand him my card, he begins taking someone else's order. I pay and pull up to the next window and my cookies are apparently sitting in a bag on the counter, 2 minutes later the lady hands it to me, no thank you, no have a nice day, no smile, no nothing! I expected at least that! read more

This McDonalds is usually our go to as it's the closest...I think anyways. We have always gone through the drive thru until today. I decided to sit in the lobby with the kids to get them out of the house and let them make a mess somewhere else. Well, looks like someone beat us to it. This place is filthy. This place needs to be pressure washed floor to ceiling...literally spit wads on the ceiling. Standing in line I noticed the smoothie machine? Was beyond gross..never ordering a smoothing or coffee from this place. Walls are full of grease/ food marks. Soda machine is nasty! Lord..anyone ever hear about soap and water? Lysol wipes? Anything? I kinda want a job here cleaning. I feel like I need to sanitize myself and children now. Food was standard McDonalds with an abnormal wait, but this one is always busy. read more

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I walk in to this McDonald's location and immediately greeted by a friendly order counter staff. The food was ready quick and fresh made. The restaurant was clean and I was checked on again by two other staff before I left. This was a huge contrast to the experience I had down the street where I had just walked out of Taco Bell without ordering after waiting 10 minutes at the counter. That place at 8:00p on a Tuesday only had two cars in line when I arrived and when I left. They didn't speak or even look to the counter for new inside customers needing to place an order. McDonald's won the fast food war tonight! read more

Tremendously slow service. The lobby is supposed to be open yet one of the doors to the lobby is locked. Lots of people standing around behind the counter doing nothing. Waiting forever for the food. read more

Made me wait 15 minutes to use a code for a free ice cream cone. Place is worse than hell. read more

McDonald's - And they gave me COVID - Burgers Near Me - Eagan, Minnesota

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I took my daughter for a late breakfast. I ordered using my rewards.app. I ordered one plain hamburger and one hamburger with no pickles extra onions...and one large fry. My order was taken super quickly. Got through giving my money...quick! When my food came...fries were hot...score! So I left. When I later checked my hamburger, it was extra pickles, no onions ::fail:: I didnt have time to turn around and get it fixed so just picked the onions off. I was so disappointed read more

Everytime you go there after 11pm they have cash only and don't even accept the app, went there again recently and it was the same problem and they were just hanging out with there friends in the drive through not even a drive through order. If you do have cash they sign very loudly to you and ask 'do you really want to order' crazy! Terrible customer service! read more

Drive thru person was extremely rude and wouldn't even respond when talked to. Just said they wouldn't take our order.

Eating here for many years. Over a decade. Great food great service all the time. I just want to say thank you especially during covid epidemic and staying open 24/7. Essential workers at its finest making sure we get food when everything else is closed. read more

There are McDonalds, Taco Bell, KFC, Burger King and Arby's one after another on this street in addition to Perkins and Applebee's here. On the other side and within the main Eagan Town Center side there are a bit more unique restaurants. I don't really drive but I got the idea real quick that this particular street is somewhere a lot of people who drive through Eagan go through. In terms of food, this is very...McDonald's. read more

McDonald's - From the front side - Burgers Near Me - Eagan, Minnesota

Worst McDonald's ever. 3 times I've given this McDonald's a chance and each time I've been failed. Once I can and they were telling everyone they close at midnight to clean from 12-1 and supposably it's every night??? Next time I came I had to wait 55 minutes in the drive through to only receive cold food. They were telling everyone at the drive through it would be a 10 minute wait per car and there was 5-6 cars ahead of me so yes I did agree to that but ridiculous as it was cold food. Tonight I go only to be told they are closed until 1am due to maintenance. This McDonald's really needs corporate to come in and get it together. It's absolutely ridiculous. read more

The manager was so rude, I called up to this McDonald's because I was trying to get things so situated with my order through door dash. The manager argued back and forth with me as if I wasn't a paying customer. He argued with me for 10 minutes and now is not answering the phone read more

Drive through person was very rude. They messed up my order and told me to drive around for correction. The line was so long I just drove home with less food I wanted. Bad experience overall. read more

Favorite Mcdonald's in the area, the same evening/overnight manager (woman, long blonde hair) is always working when we come and is always friendly. The food is usually fresh and hot. Happy to drive the ten extra minutes to go to this mcdonald's. Only 4 stars because of the occasional wait but it's understandable since overnight shifts are usually only two people. read more

I have never sat in a drive through with 1 car ahead of me for 25 minutes... that's a first with this McDonald's.

Worst McDonald's EVER. The guy was very rude and after wasn't almost 30 minutes to get our food we got home and we were missing my food. Called them and the guy was a complete jerk. Will not be back. read more

It's McDonald's not a 5 star fancy restaurant so don't expect it to be perfect. If the mess up your order they'll fix it. I give it a 5 stars because they make good food and it's McDonald's so it's in my heart forever read more

45min drive through line starting at midnight. Cash only. No ice cream. Slowest fast food I've ever experienced.

This is one of the most dirty and messy McDs I've ever been to, never again! Garbage can overflowing, soda machine all messy and sticky, frappe machine covered in muck, serving area messy. Lots of staff, none assigned to cleaning and none caring about cleanliness. read more

I was having a great morning. My 1year old was cooperative, got out of the house early, traffic was light. I had so much extra time I decided to stop here to pickup breakfast on my way to work. Well, after they screwed up my order and I had to circle around the entire mall through the increasing traffic and get back to the store to get it fixed. They even asked me if I wanted stuff I already had in the bag they just looked in. Don't think I'll be back here any time soon. And.... I was late to work after all. read more

Fyi not open 24 hours super frustrating no say its 24 hr and not be open pregnant wife cravings not met

This was the worst McDonalds that I have ever been to. The service was horrible and the food was cold. The employees were so rude. I would never go here again. read more

Fast friendly service. My order is always correct. Food is always fresh. I would say that this is one of the better McDonald's in the area

This Eagan location is crappyyyy. Lol but it's McDonald's so don't expect much from them! Late night workers are always lazy and give you the worst food (dark brown - near black nuggets, wtf?) . . . Save your money order Perkins to go. read more

We stopped last night around 11:30pm and just ordered a small coke and a hamburger no ketchup. The person who helps us at the 1st window was extremely rude and acted like I was bothering him... The person at the second window threw my bag at me and shut the window... This is unacceptable... Now the topper they put extra ketchup on the burger... read more

waiting in the drive thru for over 15 minutes just sitting here, said that they "chose" that there isn't 2+ orders per car? what is this! awful read more

This place sucks! My hair turned grey waiting for a smoothly that took the whole staff of middle aged kids to make. I'm surprised that the manager still somehow wakes up in the morning and goes to his shitty job at McDonald's. Waste of time and smells like dolphin shit. Absolutely terrible experience, surprised there isn't a foreclosed sign up yet. Food was solid tho. Spit on McDonald's! read more

Very fast and friendly service in the restaurant today. Inside the restaurant was very clean. Bathroom is clean and well stocked. read more

McDonald's - Having fun at McDonald's after spending a fun day at the park. - Burgers Near Me - Eagan, Minnesota

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Have been going to this McDonald's for years, but had the worst experience EVER there recently. So gross I am tempted to report it to the MN Department of Health! First, the cheeseburger was hard crusted on top and all stuck together in the middle ~~ clearly, it had been sitting around for a very long time. Most disgusting was when I asked for lemons for my ice tea, the server at the drive up counter lifted the lid with his bare hands and again used his bare hands to pick up a lemon and put it in the cup, even touching the beverage with his hands. Sure hope he washes up after going to the bathroom! Also, unable to eat the apples because of an overwhelming chemical residue and taste. read more

Took this location 20 minuets to make a Big Mac and 6 tenders, extremely rude service, didn't take full order at the speaker and at the end of the day they forgot the tenders. read more