This place was ƙ but my issue was with the person at the drive thru. I advised the person that I wanted to purchase the toy in the happy meal. I know this can be done because I've done it b4. And I know because my sister did was going to do it today at a different location but since they didn't have the toy she wanted she didn't. Anyway, he said he can't do it so I said no problem I will purchase the meal, I purchased a cheeseburger meal when I got to the window I said I need to verify that the toy I'm getting is waverly. He says once you pay you can see which one it is, I said no tell me which one it is b4 I pay because I want a specific one. He says we don't know because it is in a box. I said the name and picture is on the box. He told me to pay again. I said ƙ if you would like I can just pay at the next window when I can see which one it is. He says it's 2 different windows for 2 different things. I said ƙ np sir you really not working with me and it's aggravating me. He said ƙ let me find out. So he goes & comes back and says the price of what I owe. So I said soooo is it Waverly? He says yes. I said ƙ. I give him the code from my McDonald's app. He takes foreverrrrrrrr. Then finally says .54¢ I say for what? He says for the Diet Coke. And if you're reading this and know me you know I wanted to go off on him but I didn't. I just paid the .54¢ knowing damn well that any other McDonald's I go to there's no upcharge for that because I order a sprite all the time & use my points. But I wanted it over with so I just gave him the money knowing it wasn't right. He purposely added that upcharge. My confusion is I don't know why you were so upset about me wanting to PURCHASE a toy. If I would've said can I have it I can see getting an attitude. The only reason I was even looking for this toy is because it was a FIFA Squishmallow & it happens to be Colombia's. read more

McDonald's - Colombia - Waverly Squishmallow - Fast Food Near Me - Elmont, New York

Location is clean but lacks consistency with their meals. Most meals lack heat, it's a hit or miss. Love hot fries, crazy they don't always come piping hot. read more

Inconsistent quality, most likely due to young staff. Team members are not engaged with the app to alert app users that their food is ready. Every staff member I've encountered never has a smile on their face. As if they are unhappy working there, which in turn yields poor quality in food. The inside of the restaurant is nice. That's a plus. It's my local mcds so it's like I'm not gonna go there. Just my two sense. Which is prolly worth 2 cents. read more

Jos Lopez was an amazing server and very respectful. The food was delicious and well prepared. The restaurant was clean, well organized, and the staff were extremely kind. read more

Just wanted to add, the young man Marcus who is usually at the drive thru is amazing!!! He's kind, friendly and always helpful.. If I had a business of my own once again, I would steal him from McDonald's! That's how good he is!!! All your workers are pretty good but this kid is the Goods.. Give him a raise!!!! read more

The Elmont McDonalds deserves 5 stars because I regularly use them for UBER Eats breakfast when I am working remotely. The order is always correct even when I ask for exceptions, such as no cheese on the Egg McMuffin. In addition, the food is consistently properly packaged. Hot coffee - no problem. It's wrapped and kept separate. Thank you! The McDonalds - Elmont meets the standard that most area restaurants can't handle, ie hot, quality breakfast food that is quick, reasonably priced and quite yummy. read more

Having locked my keys inside my house.. i ended up here with my boys for dinner... Okay... i was about to say scratch my previous review.. but it won't be fair to the early shift staff. Evening and latenight is.. soooooo messy... (the mess is moreso from the highschool crowd that comes in after school. Parents need to seriously start raising decent human beings) I can understand the stank look that you get from the person that has to clean up this mess.. i feel sorry for them... but after sitting in here for 5 minutes.. i can get why no one respects this space... the workers sets the tone.. so they kinda get what they give. If the workers behave like wild animals.. (okay ill stop here. ) this is beginning to sound like a rant. The kiosk weren't in service today... i stood infront of register waiting to be acknowledged for a uncomfortable period of time The workers are very inappropriate with eachother physically and verbally, loud, abnoxious, disgusting profane language and just plain rude. What's worse is when their friends flock in and customers are left unattended. Where's the boss?? This shift will drive your location into the ground. If i hadn't already paid for my child's food and my coffee.. I'd just walk out and go elsewhere. Complete horror compared to daytime! Besides guilt tripping myself for buying crappy food.... i now know why i stopped coming here years ago! Don't tell me i didn't give this place a chance. What an embarrassment to our community. You just lost a customer AGAIN. read more

If I could give a less than 1 star I would. Could never get the orders correct . Need to work at getting better at this.

they need to fix their system for accepting online orders via doordash/grubhub. they stay cancelling my fucking orders because of an "issue with the system" get it tf together. read more

This review isn't necessarily so much about McDonald's food. Everyone knows it isn't the best for you because of its dubious nutritional value. No, this is more about the experience of eating at McDonald's when we were kids . . . Let me take you back to when their menu was basic . . . when Ronald McDonald was the coolest "Hamburger Clown" of all, the Hamburglar looked really weird but loved his burgers, Grimace was a shake-sipping purple . . . something, the goblins loved their fries, Big Mac was the law and Mayor McCheese governed benevolently over McDonaldland . . . when the McDonald's Coloring Calendars were a cool Christmas gift that had coupons that made it more likely we'd go there at least twice in any given month . . . a time before all the trendy burger places, when the competition was just a smaller franchise named Burger King, and this new one (with a salad bar that our mother's favored!) called Wendy's . . . It was fun to go to a simple restaurant and eat food that tasted fantastic to us, when our palettes were not as well developed . . . A day or night out with the family, or maybe just one of our parents, eating burgers and the best fries we've ever had, anywhere . . . I remember one such visit where I had ordered a chocolate shake, but when I tried to sip it through a straw it was impossible cause of the thickness! So I took the cover off and used the straw as a crude spoon, proclaiming "You don't drink it, you eat it!" to the bemusement of the older couple seated nearby! No, this isn't to review the food, but to just recall the sense of nostalgia of going to a fun place to eat, in a much simpler and perhaps more innocent time . . . read more

Worst McDonalds ever! This place is terrible and the manager is rude. They are always messing up people's orders. There was guy complaining at the register that he asked for a vanilla shake and they gave him chocolate. They messed up my order too. This Mcdonalds sucks. Go to one in Franklin Square. read more

I usually get the two cheese burger value meal each only travels about 20 feet till they hand it out the drive through window. So how does it get crushed so badly. Two incredibly small simple cheese burgers, buns crushed, ketchup all over the place and the cheese is mostly stuck to the paper. What the hell is wrong with these people? Its the most simple meal on the menu. Next time I'm going to leve my car in the drive through and go inside till they make it right. The second time I'll stay 20 minutes longer and so on. If you hate your job then get out of that job. Your disgusting!!! I cant imagine what their doing that we dont see. Managers should be fired. Letters are going to the head quarters. read more

Employees have no compassion i sometimes feel bad for them. Then again I get my chimken nugget and get the FOCK out of there.

Worst McDonalds I've been to. Fries are cold, employees have bad attitudes, and the never have ice cream. They should close this place down, it's pathetic. read more

So ghetto and crowded. Dont waste your time. The McDonald's in new hyde park ny is so much better. Especially after 3 pm on weekdays when all the sewanhaka students go for lunch . . Its becomes a mad house. Save the frustration read more

9 times out of 10, the french fries will be served to you cold and flavorless. Recently, every morning after ordering, they ask you to drive to the second window. I wanted to do CONTACTLESS payment, and the woman at the window tells me that she has to take my phone. That's not contactless and I don't want anyone taking my phone. Put someone in the first window to do payments properly. Also, every morning the frappe machine "isn't working". read more

First time visiting this McDonald's and I will never go back. Extremely rude employees (shoved my food at me after I kindly asked for ketchup) soggy fries with a terrible aftertaste, soggy chicken sandwich with a terrible aftertaste and the coke tasted weird. Listen, I know what to expect from a McDonald's, not much. But this was beyond not much. I don't think they clean their fryers properly either. read more

I've never been more disgusted in my entire life. This place makes the neighbors garbage look more presentable... read more

McDonald's - a tray of strawberries, lemon wedges, and two glasses of champagne - Fast Food Near Me - Elmont, New York

Pretty nice McDonald's, clean and friendly staff. I esp. Like their coffee & healthier fruit smoothness. read more

McDonald's - My Coffee & Yogurt - Fast Food Near Me - Elmont, New York

Best McDonald's I have been to in a very long time. Dining room was spotless, everyone working there was very pleasant and eager to to make sure my meal was good. Lucy went above and beyond to ask if my meal was correct and if it was good which it was. I watched her ask all of the guests. Lucy was also cleaning the parking lot as I left. She's a very hard worker and seems to take pride in her job. read more

I wish I can give negative stars this has to be one of the worst McDonald's ever especially doing uber it's like they pull the food out the trash after two hours of waiting for a uber every time wrong order they need to be closed I'm starting a petition to close this place read more

This place is SO SLOW IT IS RIDICULOUS!!!!!!! 3 people in front of me at 11:44pm and it takes 25 minutes before I even get to the ordering screen!!!!! They really need to get their stuff together!! The place is either extremely under staffed or no one is doing their jobs! Either way this place needs new staffing! read more

They suck big time i will never ever go there again they need to learn people skills. Then to top it off the food always sucks know matter when i go. I took my 8 yr old there today for a happy meal today and they didnt even put french fries in the bag. Do you know what thats like for a hungry kid read more

This location is not like any other. They are the worst simply for the fact that they refuse to rectify their mistakes. I went through the drive-thru and received my fries half full. I asked them to fill it and they gave them back half full. I gave the fries back again and once again they gave them to me half full. To top it off, they didn't give me any receipt! read more

Why is this McDonald's still open?? It's always a terrible experience here. I was just here about an hour ago. I asked for a milkshake, as usual the icecream/milkshake machine isn't working (it never is). I ordered just an Apple pie, wait for about 30 minutes in the drive through line and by the window. They charge me for the Apple pie, i pay with my card because i never have cash on me. they charge my card and come back and tell me they don't have any Apple pies. Seriously? You couldn't tell me that before i waited 30 minutes on the drive through line or at least before you charged me for it? THEN they short change me - they give me back $1.35 in cash even though they charged me $1.90 because they don't have enough change to pay me back. They couldn't even give me a free soda or something. Absolutely ridiculous. read more

Worst customer service. They ask you what you want in the laziest way ever. They not y take forever to give you the food but they ask you again with what you want at the window. Deff not worth it. read more

Service is quick and easy. Haven't had any issues yet with them. Usually only 1-2 cars ahead of me in the drive thru. I have never been inside. read more

Please avoid this place at all costs. For someone to get a hash brown and an iced coffee took 10 minutes. This is through drive thru. Steer clear of this one!!!! read more

The worst I've ever been too... Incompetent employees, over cooked fries and sandwiches and burnt coffee!!! No Thanks!!!! ... I live 3 minutes from this Elmont location and I drive to Franklin Square to get decent food and service... read more

It is like all the other McDonald's nothing special about this location. The one in Franklin Square has a play area for little kids which is nice and also a curse. read more

Though they didn't have the Shamrock shake yesterday, I have good things to say about this McDonald's. I usually give franchises three stars but the manager here has helped me rectify order mistakes more than once. They renovated it, so it's clean and now it's 24/7 which is good. read more

Clean,friendly staff, quick service and pretty interior. Flat screen tvs play the long island news.

So I've been visiting this McDonalds in the am a lot lately, my only grip with this location is that there aren't enough employees every morning. Now my #fastfood #breakfast is turning into #brunch. I'd give this location a thumbs up for the new look, thumbs down for speedy service. read more

The food quality is poor. They don't change the oil which leaves their nuggets and fries dark with a nasty taste. They never get the order correct when using the drive thru. When given as a treat to my kids I prefer the White House McDonald's on Jericho Tpke. read more

Came here one night about 11:30 and they told me all they had were eggs. How does a burger place like McDonalds not have burgers. I was baffled. I felt like I was on a prank tv show. I drove out the drive through hungry and went to the McDonalds on Franklin ave to fill my belly. read more

They never get anything right, and all I ever order is coffee. Not sure if it is their poor english speaking skills or just stupidity. I just don't get it. read more

Drive thru always takes long time. Food is good. Staff can be rough at times. Over all it's okay, as long as you don't go in during rush hours. read more

worst mcdonalds ever. never make right order. you have to check everything before you leave. you complain to the manager and she hangs up on you read more