If I can give this McDonald location a lower revenue rate I would... the service was horrible. Customers service was not good. Employees eating in the back while making food. Waited 10 minutes to get my order taken as while. read more

If you are considering stopping here while driving through DO NOT!! The service was not terribly slow but was unsanitary as can be, multiple young men were standing around and scratching their heads. The only two people that actually interacted with customers was the lady with the small black and gold crossbody and the manager (I believe her name was Brittany.) Multiple young men were also not wearing uniform and had on sweatpants with visible hair and lint coated on. The food was good taste wise, but I got two snack wraps and one was not even wrapped, I opened it and it was completely undone making a huge mess. The last thing I wasn't to say is that the floor by the fountains was absolutely filthy, mud had gathered on the wet surface from shoes and created a foul smell. I understand that working in fast food is not fun and I have been there before but no matter what you need money so just do your job and do it cleanly please. For the two people I mentioned keep doing it, you stand out and that will get you places in life! read more

BOYYYYYYYYYY. I asked for a 10 piece chicken nuggets, first of all I had to wait to order cause they ran out of nuggets. THEN THEY CALLED MY NUMBER AND AINT GIVE ME NO RANCH!! Then it was a bus in there so they not even listen to me call them about my lil ole ranch. Then my fries tasted like they dipped them hoes for 3 seconds and gave em to me. read more

My husband and I came to eat here (just currently moved to the city) and we were so disappointed with the food. We will NOT be going back. We both ordered Quarter Pounders with cheese meals. The burgers were horrible! They were definitely NOT quarter pounders. They were cooked where the outside of the burger was crunchy, was not juicy like they should have been. Moved from another city, ate at the Conway location and the food was same as always, delicious. Then came here and will never eat at McDonald's again. They have downsized their food and upsized the prices. It cost us $26 for two meals. The food was absolutely tasteless. They have lost my business after being one of my favorite burger places since I was a kid. I'm now 68 and will longer give away my money for food like this again. read more

McDonald's took my app order and money then told they did t have my order and it would be refunded in 15 minutes. It has been almost 48 hours and I still have not been refunded. Also none of the numbers listed are the actual number to the store or manager. read more

Swung by this McDonald's drive thru to grab dinner for our kids on our road trip. I ordered 4 cheeseburgers with only ketchup ($1.99 each), a large fry ($1 using the app), large water (.39) and 4 small waters (free). Cost-wise, the cheeseburgers were DOUBLE the price we pay in Houston, TX. Ours are only $1! This is our "usual" meal and it's half the price. Dang! But the large water was cheaper than another location who charged me .75. Not really consistent with their pricing. As for accuracy... they got 3/4 of the burgers correct. One was made with everything BUT ketchup. Checked the receipt and ticket on the burger and for some reason one of our burgers was rung up "no ketchup" so unfortunately, our kids who hate onions, pickles and mustard had to scrape off as much as they could. (Sigh) I mean, the burger was made as it was rung in... I just didn't order it that way. We didn't want to have to run back inside to exchange it. As for the staff, they were ok. Not overly friendly but not bad either. I thanked the lady who handed me our food and she didn't say anything back. My initial thought was, "Ok then." But after a delay, she said "Thank you." All in all, I wasn't expecting much and I didn't get much either. read more

Double quarter pounder with cheese deluxe burgers purchased with McDonalds' BOGO offer provided when you complete their survey. Taste and presentation were perfect. Cashier with assistance from the store manager processed the order easily. See photo for how the BOGO program is offered. Easy parking, professional staff, and clean bathrooms read more

McDonald's - How to access the BOGO offer via the survey - Burgers Near Me - Forrest City, Arkansas

This location has not had a working Milk Shake machine in 7 months. Notified McDonalds customer support and still no results. What a poor management team and owner to allow this especially during the hottest months of the year. I do not recommend this location and don't know why it is in operation. Could possibly be the worst McDonalds ever. read more

Oh gosh, I hate giving bad reviews and it's McDonalds so expectations are low but man this experience was bad! It was super dirty and I ordered a fountain drink for myself (tea) which I couldn't drink, it was not good at all, and an iced coffee for my husband. A simple iced coffee. It took them OVER 30 minutes to get me the iced coffee and their employees were standing around talking and on their phones. read more

McDonald's - Dirty inside - Burgers Near Me - Forrest City, Arkansas

When it's fresh and hot it's great but when it's not it's trash! Sometimes a few of my items are missing which isn't good either. BUT AS I STATED IN THE BEGINNING when it's fresh it's worth something so if you do decide to go either ask that it's made fresh or at least make sure you check your bag before leaving. read more

Worst bathrooms ever. E. V. E. R. I mean ever. Dryers didn't work. Dirty. And the typical 20 min wait to order in the drive thru, we were only 5 cars back. Getting to the point where mcdonalds is no longer a lunch option. read more

I just left this location after waiting for an hour for a happy meal they forgot to give me in curbside they look so long i went through the line letting the ladies at both windows know that I did not receive my food the cashier was looking at me with her face slightly turned up and rolling her eyes because they forgot my food majority of the female employees at this location have very nasty attitudes and would not recommend this location read more

Bathrooms were filthy!! Hand-dryers we're not working. Toilet paper on floor. Changing tables were discolored.We wouldn't eat there.

My husband and I were 5 minutes off breakfast. That was fine, because we wanted lunch. He ordered two double cheeseburgers, and large fries. What we received was a plain burger, a plain burger and a piece of sausage! The fries were fine, but I was disappointed with their service. We had a funeral to attend so we didn't go back in. BAD customer service! This restaurant is poorly run. read more

Pit stop from Mississippi to Texas for gas and decided to grab a Shamrock Shake, no whip and large French fries. McDonalds usually, almost ALWAYS, over salts their fries so I usually as k for no salt. I didn't want to wait for no salt fries so I took them as they were....YUMMY! Not only were the fries here PERFECTLY FRESH & fried in a clean fryer, but PERFECTLY salted!!!!! The young lady that took our order didn't sound like she was grateful for a job, but the 2 ladies we dealt with at each window were awesome with their happy attitudes and friendlyservice!!!! Great job to this Mc Donald's!!!! read more

McDonald's - Our shakes-fries were inhaled :-) - Burgers Near Me - Forrest City, Arkansas

Stopped by this morning on a road trip great customer service and very fast. This food was so much better than my McDonald's it's crazy! I feel like I can never go back to the sad squashed burritos back at home now that I know how great they can be. read more

Very dirty. Floor, bathroom even the entrance. McDonalds are known for clean bathrooms. This one failed

They did not cook are fries long enough I feel like I'm eating flower this is honestly so disgusting read more

McDonald's - a basket of french fries - Burgers Near Me - Forrest City, Arkansas

Early Saturday morning the McDonald's parking lot was full, & the Drive-Thru backed up to the street. I really needed a Breakfast Biscuit to tide me over as I drove several hours through the rainstorm that was about to begin. Looooong time to get around to the Pay Window, where I was asked twice more what I ordered. Then twice more @ the Pickup Window. They were really behind & confused & orders were scrambled. I could see deep lines inside @ the Counter but few leaving. I guess there's no way to keep up with the demand on a rainy Saturday morning, with only 1 or 2 other Restaurants open for Breakfast. It's not like we will take our business elsewhere. Thankful for McDonald's & a few other fast-food chains that serve small towns. read more

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We travel to California twice a year and we always go to McDonald's because of coarse got to have the fries but this location was really one of the dirtiest we've ever seen. The bathrooms were 75% OK but the eating area itself and when you're even coming to the doors it made you think twice if you should really go in. But I must say the fries are great so I just need some help! read more

Stopped for breakfast passing through. Visited ladies room. Two sinks. One not working. Got soap without knowing that ii was out of order. Second sink full of poop! No kidding ! Was able to get soap washed off barely.. have wipes in car so I can remedy this. went out to order food. One of the workers came out of restroom behind me and I asked her if she saw the mess and was going to have it cleaned. She said she didn't see it. REALLY??? How coyld she miss that? I know she didn't wash her hands ! Told someone else on staff and just prayed she wasn't touching my food. Insult to injury - our order was completely wrong ! Don't stop here! read more

Worst McDonald's ever. McMuffin was cold and stale. I didn't even know they could be stale.

The laziest and most incompetent employees! $15hr ? Not actually deserving of it ! Not at all . I stop in the drive thru because whataburger was to busy because it doesn't suck . McDonald's had about 8 cars in line ahead of me so I assumed I would get hot fresh food but no ! I got just the opposite, a cold not room temperature but a cold quarter pounder and fries they were as cold as my over carbonated drink. Let put it this was as you'll see in the pic my burger meat was so old and cold that it looked like a chunk of dry hard dark chocolate! This meat patty was definitely made hours before I placed my order , so cold that the cheese didn't melt so cold that it made the pickles feel warm in comparison. I do really feel that all of the worthless employees should be fired because if you can't make a simple hot hamburger what can you do because it doesn't get any easier! I drive across the country to restore hail damaged vehicles to their original condition its had work but I do it very well and you inactive plodding sloths at McDonald's can't makes simple hamburger! read more

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i asked for sauce when i ordered at the counter, and then when i got my food there was no sauce, so i went to ask for sauce i said "i asked for sauce at the counter and i didn't get it" and the lady at the counter said "i need a quarter" so i gave her a quarter and i got one sauce packet. for a quarter. The food was alright tho. the rest of my family had a fine time. also they forgot my apple slices read more

Not sure really what to say. Food was McDonald's food, but service was terrible. Will not stop here again.

McDonalds isn't a fine dining establishment. I don't expect fine dining. I think restaraunts should be rated for what they are. So here a few things that this particular location STINKS at: 1. Speed of food delivery - horrible, at least in the lobby. 2. Bathrooms - terrible. I was in a few weeks ago after they had been "cleaned". They stank of urine as if someone had just hit walls and turned on the heat. My wife complained about the women's bathroom. She said there were bugs all over the floor. 3. Service. I'm southern and I speak southern. I don't know what the people here speak. 4. Good delivery accuracy - well, two guys ahead of me ordered ten minutes ago and are arguing about their food and what they ordered. I ordered 8 minutes ago and don't have my did yet. No one is making my Frappe yet. So, if a McDonalds should be clean, fast, and reliable... I don't know what they have here. I will be avoiding this exit for another McDonalds. I hope other stores in this area aren't as horrible. *Please note that this is based off of three visits in the last 15 days at different times of day on different days of the week. ** while leaving, I noted the questions or concern number on the door. I have repeatedly tried to call it but it is busy every time. The other review noting the absentee owner is dead on. read more

Just because a restaurant is a Mc Donald's doesn't mean that it has to be completely incompetent. Wow, this place is a mess...physically and literally! Bad, bad, bad!!! read more

Serving breakfast at 3am. Wanted a cheeseburger.What happened to all day menu?!?! Extremely bummed that I can't get a burger.

Got on the road early and hit the Mickey D's to fill up our coffee thermos. Have not done that one before at a McDonald's so was unsure of how to do. Luckily Carolyn was my "go to" and she estimated the size of the thermos and charged me for 2 large coffees. She was pretty close but didn't quite take it all. What did she do.....amazing...she filled up the cup and handed it to me. Wow! Such service! I was super tired from being on the road for 3 days but her smile and generousity, most certainly, made me day! I now understand that McDonalds wont fill up your thermos, staff has to estimate and hand you their best estimate. Carolyn went above to help me out and her smile made my day! Big recommendation - and its close to 40! read more

i went and asked for a filet o fish with no tarter sauce and got it all over my meal. this is cruel read more

McDonald's - literally asked for no tarter sauce - Burgers Near Me - Forrest City, Arkansas

Incredibly slow and filthy Upon entering it took over five minutes to be greeted although the order counter was empty. It seemed as though the staff was more involved in telling jokes and talking amongst themselves than waiting on customers. Once the order was taken it took over sixteen minutes to receive the order because they gave it away twice to drive through customers while I waited at the counter!! When I spoke to the shift manager she laughed off the situation and told me I would get my food shortly. No apology was offered. I had to demand a refund which was begrudgingly given to me. This is by far the worst McDonalds experience I have ever had. read more

This is one of the older stores. The canopy for drive in is huge. It blocked out the Sirus Radio signal. We were listening to a game! But I bet you never get wet when it's raining. Service was timely. Location isn't bad. Prolly needs an upgrade. read more

It's ridiculous that you can go in the lobby and sit and eat your food at some McDonald's, then others don't allow it. This McDonald's does not allow it. McDonald's is not consistent across the board!! Not to mention my food was not good!! read more

We arrived from out of state and ordered our food from the inside kiosk. We waited longer than normal time for our food. We didn't realize there was no inside dining. As we were getting ready to eat a lady yelled asking who was eating inside! I felt like a 3 year old being reprimanded. Very rude workers. I'm glad I don't live here. read more

Drive ordering process was efficient. Quality of the food was good. Accuracy of the order was good. Just blew my mind that the girl taking orders for drive-through greeted me with "McDonald's ". Not welcome to McDonald's or hi my name is such and such would you like to order such and such. I responded to her "McDonald's "with a good morning May I please have ... To which she simply told me the amount in the window. Never said thank you never said have a good day. No joy in her voice read more

Absolutely horrible McDonalds. They are understaffed and unprofessional. The restaurant was dirty and they ignore patrons. I ordered an ice cream after waiting at least 10 minutes. They told me sorry the machine was on the fritz. Well if you fill the machine timely that wouldn't happen. So guys you deserve the 1 star. Wish I could give you zero! read more

This McDonald's provided adequate customer service but the women's restroom was that of most gas stations--filthy; and we had to clean the dining table before we sat down to eat at this restuarant. read more

Avoid avoid avoid! Slow service... incompetent people work here. I know it's mcd's but you would figure they all receive the same training. Managers don't care and absent owner just cares about the $$$. Mcd's I know your model is about selling real estate and royalties but have some pride and help fix this store. read more

We stopped here on our route to Illinois. Awesome service! We were greeted when we walked in and she took our order at the new kiosk. Everyone was dressed neatly. New restaurant look. Thanks for starting our morning off! We only got coffee and got back on the road but that was a pleasant surprise! Keep up the great work!!! They even told us to drive safe and Merry Christmas. 9:15AM 12/20/17 read more

Terrible place don't visit!!! Zero stars from me!! App makes me put one to post!!! Manger on cell phone no coffee, counter worker yelling at a child in dining room not sure if it was hers or not! She left the counter to go in dining room to get onto the child! Left customer standing there! We never got waited on so we just walked out!!! read more