I used to frequent this McD's often to get my large Diet Coke at 6am. No more. The last two weeks this location has had issues with their soda beverages. First it was no Coke Zero. Then it was no large cups - twice. Then it was no soda at all - twice. And today...no Diet Coke. On top of that...the team here is not consistently ready to take customers by 6am when they are scheduled to open. In general the food has always been acceptable. And for the most part...the team has been friendly. read more

Hate to pile on but there is definitely something wrong here! It was after what would have been after the lunch rush when we stopped for a coffee and a lemonade. The wait in the queue was at least 40 mins before we paid and went to the pickup window. When we got there the second wait began. My wife's lemonade was pure water. When she complained the server explained they had to change the "lemonade bag". After about five minutes we got on our way. The coffee was ok but not worth the 45 minute wait. Enough said! read more

McDonald's - Lemonade with no lemon - Fast Food Near Me - Fort Wayne, Indiana

I'm here for breakfast and there's a long line in the drive-through barely moving. When I see the cashier, she doesn't even give a simple greeting of hello when I say hello to her, she just handed me the receipt. This is the epitome of what is wrong with fast food. read more

McDonald's - the entrance to the restaurant - Fast Food Near Me - Fort Wayne, Indiana

Waited at the drive through 15 min with no one to take our order. 3 cars left without anyone acknowledging us. We also left .

7 minutes in the drive thru without moving before I left the line and went inside. 2 people ahead of me. Not a single acknowledgement from anyone behind the counter. Someone needs to teach some customer service. A simple be right with you or sorry for the delay and maybe I would have waited. I left and went to Wendys read more

Sat 4th in line at the speaker for almost 15 minutes, no one taking orders or anything. If you want FAST food, don't effing come here

When I let the man working the drive-thru know that I didn't need my receipt, he told me that everyone needs their receipt. I told him that wasn't true. And he then tried to throw my receipt into my vehicle. I rolled up my window and drove up, but it seemed a bit over the top for him to do that. read more

Someone get rid of the redhead lady with the accent that works the drive through order window. She is constantly so rude and acts as if Im a burden for coming. Today she ripped my card out of my hand without telling me the price, slammed the window, and practically threw it at me when giving it back. I'm done coming to this McDonald's. She alone throws off my whole day and I'm done with the bad energy. read more

Just sent my dear Husband back to this McDs. Food was like old n cold !! WTH !! I have given them better reviews before ,but this makes 2 times we have received old cold food. I had him return it. What a waste of money. We only live like 3-5 minutes away !! Wake up . We know you don't care but could you at least TRY !! We don't argue with workers cause it takes awhile to get hot food. We thank them always !! We work hard for our money too and deserve at least some hot food. Ain't throwing it away anymore. Returning it for hot food or money back. Smdh You managers need fired too !! read more

See all

The food here is pretty good, it does sometimes feel like it takes awhile to get my food though.

Get ready to wait. 30+ minutes in the drive-thru. This is our local McDonald's so we've given it the benefit of the doubt hoping it would improve. It hasn't. I don't like leaving bad reviews but this facility deserves it. I don't think it is an employee issue. It is an ownership issue. Either they don't staff enough or train properly. But this McDonald's needs a visit from corporate. read more

Wait time is about 30-40 minutes. Food cold. Service terrible. It's always like this.

working on a project close, every time i'm here the curbside is so packed we all sit for 20-30+mins till people have to get out of thier cars and walk into the building to get food that's sat cold on the table waiting to go out. i order ahead because of break time limits even when no one is in the drive thru curbside is not being served might as well get rid of curbside at this point. i've never had this problem at any other mcdonald read more

Whoever the manager was working the night OCT 18 @10:20 wth is going on bruh. I Had a mobile order, pulled into the drive thru had us waiting (keep in mind we had a lot of other cars waiting) 10 min to give my 4 digit code. Waited another 10 min for a smoothie & a McFlurry !!! 2 items!!! The crazy thing is when we got to second window the short manager with blonde hair had her hair down. Girl how are your employees supposed to follow guide line when you're in the kitchen like that. Someone needs to get her name! MCDONALDS NIGHT SHIFT YALL WILD!!! read more

Service is always horrible. Tried to order food through the app to avoid this. When we got to the restaurant, it says open 24 hours. The drive through is open but no one is answering. Instead there's a girl inside just walking around. No answer, no explanation, just a placed order that will never be filled. Ambiance of a ghost town. This will be on our no go list for the foreseeable future. No picture because you can't even get food read more

The reviews are accurate on this one. Did an app order for this McDonald's and pulled in at 10:05pm. There were 4cars in front of me, it's now 10:43 and I'm still in line with 2 cars in front of me. Cant speak on the food as I'm still waiting in line. Who ever is hiring here needs to hire more and better. Has to be Worst McDonald's in the area. Btw it's now 1048 and line still hasn't moved while writing this in last 5 minutes. read more

I asked for a Samewich instead they gave me backshots the only time they gave me food was when they spit and aggressively crapped on my burger. Their food is horrible and low service. No wonder they can make it in under five seconds they have fake food and little respect. I would not eat this if I lived on the streets. Do not reccomend unless hungry. This should not be your last meal.#iwasfull#backshots#fakefood read more

Horrendous staffing and cars wrapped around all the time. Worst McDonalds in Fort Wayne easily. 30 mins + in drive through consistently. Avoid location. read more

This is a GREAT place to sit in the drive thru line and listen to your podcasts. You'll be able to get through 30-45 minutes of insightful commentary while you wait to get to the ordering screen. At that point, you may or may not actually talk to a person while telling "hello?" into the void. I'd love to tell you how well they fulfill the order but I usually have to drive off because my lunch break is over. read more

The service is extremely slow at this location. i had ordered and more people kept coming in and getting there food but I still didn't get my food. i waited for my food for around 20 minutes. after that i went up and asked about it and she just walked away. Then she walked back up and I asked what happened to it, and she did not tell me she was mumbling words. There were EMT's in there as well that were waiting for their food. Ridiculous service. read more

Hi all. Coventry McDonald's in Fort Wayne IN. Guys, I waited 20 minutes in the drive thru yesterday. I paid at around the 7 minute mark. The 3 cars in front of me moved fairly quickly then they asked me to pull forward and wait. I think they forgot about me. I went in to get my food. Nobody acknowledged me for a couple of more minutes. I didn't even get a "sorry about your wait." This place seems to be getting worse rather than better. This isn't the first time I've been held up for a while there. I think I'm done with them. read more

Slowest McDonald's in the world I waited at the speaker for 20 minutes before ordering

Went through the drive-thru at 9:05 this morning. Food was hot, fast, and fresh. Ladies were super friendly! Perfect start to my morning!! Thank you! read more

So today i went to mcdonalds on coventry lane and I ordered a large fry. I sat there and waited for the fries for like 5 minutes. So i walked out and came back still no fries. Then i gave it ten more minutes still no fries. Then i had to walk back there and make my own read more

Stuck in line. 20 minutes. Please help me get out of this line. How good could my food be if you haven't taken an order for 20 minutes. WTF!!!! read more

Worst McDonalds I've ever been to. Slow. Poorly prepared food. Endless wait in the drive through. Screwed up orders.

3 1/2 stars Wow !! Lol, some really crap reviews here. I was shocked actually. I know the lobby was closed for a long time due to remodeling. We go here occasionally and sure some of the drive-up people are angry and short tempered , BUT, have you ever listened to people order ?? Omg , I would refuse to serve them. First off , people are always rushed and you get mad when you don't get your food at the drive-up in like 3 minutes and there are cars 10-15 deep there. GO INSIDE !!! Stop acting so entitled to service workers !! We have gotten the wrong food at many fast food drive-up , delivery and eating inside establishments. The server didn't make the food, the drive- up person didn't bag the food, someone else did. Just check before you leave and say kindly the food is wrong.What's so hard about that ? Some of you may have never worked ina fast food place or sit down restaurant. Cool your britches a bit. Lol Okay, anyway our french fries were smoking hot. Our burgers were plenty warm with melty cheese. The Big Mac was packaged nicely, and deliciously messy eating it the parking lot watching the traffic go by. You gotta try there Triple Cheeseburger !!! We only go to Mcd's a few times a year, but that right there is really great for a cheap, cheap burger. Go to the drive-up and be patient. We waited. Lots of cars. So what. We should be grateful some places are still open too. Thank You service people for working in these anxious times. Some of us appreciate you all when we occasionally don't want to cook and to eat a not so healthy meal at a moments notice. Sorry for all the Aholes. You have our respect. read more

McDonald's - Top half of receipt. - Fast Food Near Me - Fort Wayne, Indiana

See all

It's Fast food. I mean what more do you want me to say. My food had some heat on it, but it wasn't hot - I know that confusing, but it essential means it was resting under a heat lamp most likely. Nevertheless, it satisfied my hunger. ALSO, did you know that they have an automatic beverage dispenser?! True story. I think it works in conjunction with the ordering station and it auto fills and rotates the drink. Of course the attendant had to add the cup, the ice, and the lid, but it was spinning which was news to me! Also, I'm not sure why there is a three packet ration with the condiments, but it's borderline crazy. read more

McDonald's - a box of fries and a burger - Fast Food Near Me - Fort Wayne, Indiana

Worst restaurant experience I've ever had. Indoor dining was closed even though there were employees and kids inside. There was a ridiculous amount of cars and it took me more than 40 minutes to get food. And it was cold. Extremely disappointing and will not be returning, read more

35 minute wait in line. Left me sitting at the teleprompter for 15 minutes. The guy next to me left. What's with McDonald's during covid? I used to fly through this location but not anymore. Very disappointing. Could sit down at outback and have a steak dinner in this amount of time. read more

Awful. They NEVER have pies and the ice cream machine is ALWAYS broken. Since that's all I get at McDonald's, I never get anything.

This is the best McD's ever!!! I ordered a fish sandwich here and they made it how I like it with no question asked. I would recommend this McDonald's. However they need to do something about their drink machine in the lobby, it tastes rotten and there is no carbonation. But I do recommend them anyway, you can ask to have your drink from the drive thru machine, and it tasted a hell of a lot better. Anywhere else would tell you no but they said yes and the crew members are some of the nicest people. They need more and they are saying that they are paying $12 an hour. read more

This is a true story about McDonald's. It wasn't this McDonald's, but I chose this one because it is the McDonald's closest to my place of residence. Edit: Apparently it WAS this McDonald's? There is a chance it might have been the secret McDonald's (that is what we called the McDonald's on Scott and Illinois, because nothing used to be out in that area). A couple friends and I (Matt "Hollywood" Beller and Rob "Ron" Pruitt) decided we were going to have a double cheeseburger eating contest. We went inside thinking that it wouldn't be fair to order in the drive-thru. I forget how many burgs we ordered, but it was a lot (I am told the amount ordered was between 20-40. I am going to guess it was somewhere in-between). When the order went through, we heard a cook in the back exclaim "Oh, F^$% That!" He, of course, was right to respond in such a way. Score is for his response. "Hollywood" Beller won that contest. The three of us did a hot dog eating contest during a Wizard's game one time as well. I am told I won this contest by a landslide. As Rob commented "that wasn't even close. I think Jim would still be there eating hot dogs if they hadn't torn the stadium down." This makes me really proud, and also gluttonous. Perhaps I should feel shame. I don't though! Only pride! I am a vacuum of sadness and this is the proof. read more

It's supposed to be a 24 hr restaurant, but the drive thru is closed at least once a week after 11pm without any kind of sign up to explain why. Staff generally inattentive. Fries are almost always cold even when you've had to wait for a fresh batch. read more

After checking Websites to confirm they are open, I planned on stopping for a burger after picking a few items up at Kroger's, a "stones throw away" and a true 24 hour store, if Krogers says they're open, they ARE open, after I headed to McDonalds and drove around the building last night, Lobby TV's on, employees inside,lights on, but both drive through lanes blocked with cones? So again, I went home and to bed hungry, because at almost 3:30am, I cant go home and start cookin, risk waking the wife, and keep my head attached to my shoulders? So again I'll wait til Arbys opens for breakfast because I'm fed up with the McDonalds... "...Sorry sir, I guess we'll try & do ok with the next customer attitude? " And it's totally fine if you are not gonna be open, and it's 2019, it cannot be that difficult to spend a few mins to update your closing hours or if circumstances come up and your unable occasionally, but this seems to happen quite often? read more

Worst McDonald's I've ever been to. When they're open that is. When they are actually open they screw up my order every time. Whether it's not putting a pie that I paid for in the bag, or messing up drinks, it's never right. As far as the open part, I work second shift, so when I get off at 10 pm and want to get dinner before bed (can't cook at home and risk waking the family) every other time I try I can't, because they're closed even though it says 24 hours. Lobby TVs on and employees on sight. But not open. Hopefully corporate McDonald's figures it out and fires the worthless management at this location that have made this the worst McDonald's in the Midwest. For such a high end area you'd think they would care a little more. Would give zero stars if it would let me. read more

Horrible service through drive thru.. I ordered freshly baked cookies and they gave me old ones after I waited and sweet tea has been like water last few times I've been there.. I will not be back to this McDonald's again read more

I looked up the hours so I could get food for my boys who worked late. Google search revealed 24 hours. I arrived to discover that they're temporarily closed. Very upsetting. read more

It said open 24hr. I went in the door, an employee just flat out said "the lobby is closed." What does that even mean? The cash register is on and people are lined up outside in their cars. I asked "how can I order" and all I got was "sorry..." I guess the only way I can order is line up outside in the rain with the cars. read more

never open when they say they are, took 20 min to go through drive through because one lane was on but no one came through and three cars ordered on the other lane read more