Service is friendly. Never a crazy wait. Orders ready pretty quickly and food prepared as asked.read more

How hard is it to put the food in the bag? This is the third…read moretime this has happened, service is mediocre at best I ordered a pizza combo, got the pizza, but that's it, chips and bottled drinks I paid for, were not in the bag.

Subject: Formal Complaint Regarding Hostile and Unprofessional Conduct - Popeyes Gramercy, LA…read more(Store #83068) To Popeyes Corporate Guest Relations and the Franchise Owner/Operator, I am writing to formally document a serious incident that occurred at your Popeyes location at 982 Highway 3125, Gramercy, Louisiana on February 15, 2026, at approximately 5:48 PM. My intention is not to be inflammatory, but to ensure that this matter is reviewed at the appropriate level due to the severity of the conduct involved. Upon arriving at the drive‑thru, I initially interacted with an employee who took my order over the speaker. Her professionalism and positive energy were exceptional, and I was genuinely looking forward to complimenting her when I reached the window. However, when I pulled forward, I was met by another employee, identified on my receipt as Rochelle, whose behavior was immediately hostile and escalated rapidly. When she asked what I ordered, I repeated my order politely. She responded that she did not see it on her screen. Before I could finish clarifying, she abruptly stated, "I'm not about to argue with you," despite the fact that I had said only a few words. She then closed the drive‑thru window in my face. This occurred three separate times during the interaction. When I asked if she was alright or if something was wrong, she stated, "I just have a nasty attitude," in front of another employee. Her tone and demeanor were openly aggressive and dismissive. At one point, while standing behind another employee, she continued making comments toward me and then returned to the window to say, "You like to argue with women," which I interpreted as an inappropriate and targeted remark about my identity. The situation became so disruptive that another employee came from the back to see what was happening. The employee who originally took my order quietly apologized and whispered that "this is just how she is," and discreetly provided the name and number I requested -- indicating that staff may feel unsafe or unable to address this behavior openly. The environment at that moment felt chaotic, unprofessional, and hostile. As someone who has worked in fast food before, I understand the pressures of the job. However, the conduct I experienced went far beyond stress or frustration. It created an environment that was uncomfortable for me as a customer and appeared to be uncomfortable for the staff as well. For reference: Store: Popeyes #83068 Address: 982 Highway 3125, Gramercy, LA Date: February 15, 2026 Time: 5:48 PM Employee: Rochelle/Rachelle

Perfect experience! Paris the cashier was helpful and the food was amazing. Quick service with…read moreurgency.

INEDIBLE Way too salty . I love spicy foods …read more These are disgusting. I will never buy again

Love these chips and the salt and vinegar ones are the best! They do not skimp on the vinegar and…read morethey are delicious

Leaving church, we normally head towards the Westbank Expressway, but today we went in the opposite…read moredirection in search of Sonic... and we found it. Nestled in a mixed use neighborhood, this Sonic is just What we needed. Hot dogs, tater tots, burgers, fun drink combinations, shakes and more. Something for all the various tastes. Pulling up, there are many places to park & each parking spot has a menu to the left & the right for your review. The vastness of the menu is phenomenal. Talk about being a short order cook. On a subsequent visit, I selected a fun drink & some mozzie sticks, but on this visit, I got French Toast sticks & a raspberry tea. The mozzarella sticks were juicy, well cooked and quite filling. The fun drink was tasty & lasted only a short while for two reasons, 1) because I was thirsty 2) because it was ooooooh so good. I enjoy getting food here because of the ability to get breakfast foods, fun drinks & shakes at any time of the day. Pricing was fair. The wait staff was tremendously helpful, getting ketchup, napkins etc. I'm that old that I remember them skating to the cars with the orders... literally, the servers wore skates.

Pulled up to order an hour before close. A lady came out, asking if we knew what we wanted to…read moreorder. We informed her we were in the process of deciding, hadn't even been there 2 minutes. She said, "Okay" and walked back inside saying something about she was needing to run an errand and there would only be one employee available. Not even 2 minutes later she came back out, demanded to know how we intended to order and began nixing each option that wasn't giving her our order right then. Rather than continue to argue with her we just left.

The drive thru had a line, but we went in twice and got served quickly both times. We got two…read morepromotional doubloons, which are $1 a piece, and they will get you a free Cane's Sauce with each future purchase until 3/29/24. Food was hot and tasty as always.

Their chicken is always fresh. Drive up window has some kind of cute saying to elicit your order…read more Wait times in line are not too long. It's my quick pop-in for take out lunch when I am in LaPlace.

I hate chain restaurants, I adore mom and pop places. It has been a minute since I have been…read moreable to do a little road trip to find a new place to enjoy the ambiance and flavor. I was not disappointed. The moment we pulled into the parking lot we were treated with vintage vw bugs. A very good omen. The menu is vast and it all sounded so wonderful. As we stood there pondering our choices I couldn't help but notice the cleanliness and the decide. But what instantly drew my attention was the food being handed out. No paper wrap. No styrofoam here. Real plates and real silverware. . But the mountain of mouth watering piping hot onion rings called my attention. The old hippy he decided on the lot o burger with fries. And I had the veal tenderloin with those onion rings. Of course we had to have two frosty mugs of the namesake. Frostop RootBeer. Now I am a patient person and I will wait for fresh hot food to be served. So I didn't notice the amount of time it took. But any wait at all would be well worth it. The food was delicious and took me back to my misspent youth. People I am telling you if you are looking for quality and quantity. This is the place for you. The cost was reasonable. The owners are friendly and patient. But the real reason to make the trip is the food. They are the leader in every category: cleanliness, ambience, quality, taste, customer service, and quirkiness. This place has been standing along time. I hope they stay around a whole lot longer. We will return.

Brought my son and two friends here. They all ordered the burger combo and the famous root beer and…read moreI ordered the turkey club sandwich. It brought me back to when I was a kid when I tasted that nostalgic root beer. The onion rings were on point and so was the club. The kids did not leave a bite of their hamburgers, so it is safe to say they liked it and it was big enough for three teenage kids.

Stopped here for lunch and I can say this was a really great burger. It was very delicious and…read morehearty. The customer service was great and our server was very attentive and courteous. Food came out hot and in a very timely manner. I enjoyed eating here and will cone again when back in town.

We've been trying to order this place for a while but they close earlier than my husband gets home,…read moreso last night was our first time and it was pretty good. Reminds me a lot of frostop but the burgers are bigger and thicker for sure. It was like $13 per cheeseburger with fries so not priced crazy at all. The only things I wish they had was seeded buns, the mayo/mustard mix and milkshakes for the kids. Solid place though, we would definitely go again.

Food was fire. And prices were as well! One stop spot when…read morelooking for food late night.

Conveniently get orders wrong because they don't understand English Very well. And when you call…read moreback to ask about fixing the order they pretend they can't understand or speak English. They will just hang up on you. Very rude and disrespectful.

if im paying an extra 1.60 for chicken on my quesadillas i expect there to be more then 2 pieces of…read morechicken.. what a disappointment

Good food, fast service. No complaints for a late night fix. I would definitely dine again.read more