This is unacceptable and to make it as if it was a lie that was told when I have free rewards on my…read moreapp. No need to lie on our behalf. Just wanted them to remake my grandfathers deluxe chicken sandwich. This is unacceptable. The manager Shae's response was how did my grandfather not notice idk maybe bc we have never had any issues like this with chic filae it's held at a high standard. He's also pushing 80 he's hard at seeing and hard of hearing. She stated it couldn't have been anyone because who she had on sandwiches had a hair net on. Well I guess hair doesn't stick to your clothes or possible shed. Th hair was so long he literally gagged pulling the hair out of his mouth. It's not even about the sandwich at this point it's about the lack of customer service. The lack of taking accountability. The attitude and disrespect to the elderly. Our order was all meals a kids nugget meal, a 12 ct nugget meal, a spicy chicken meal, and 2 deluxe chicken sandwich meals. We eat take out from here at the least once a week. Sure did call corporate and provide the pictures. Atmosphere is great but customer service is horrible. Managers horrible.

Placed my dine in order Thursday evening at about 5pm for a chicken sandwich meal & nuggets for…read morewife & son. The clerk comes to my table 15minutes later (yea slow) to tell me they ran out of white bread buns. Really, for chain with a limited menu already and they focus on chicken sandwiches. Was my 1st & last time eating this location.

I hate chain restaurants, I adore mom and pop places. It has been a minute since I have been…read moreable to do a little road trip to find a new place to enjoy the ambiance and flavor. I was not disappointed. The moment we pulled into the parking lot we were treated with vintage vw bugs. A very good omen. The menu is vast and it all sounded so wonderful. As we stood there pondering our choices I couldn't help but notice the cleanliness and the decide. But what instantly drew my attention was the food being handed out. No paper wrap. No styrofoam here. Real plates and real silverware. . But the mountain of mouth watering piping hot onion rings called my attention. The old hippy he decided on the lot o burger with fries. And I had the veal tenderloin with those onion rings. Of course we had to have two frosty mugs of the namesake. Frostop RootBeer. Now I am a patient person and I will wait for fresh hot food to be served. So I didn't notice the amount of time it took. But any wait at all would be well worth it. The food was delicious and took me back to my misspent youth. People I am telling you if you are looking for quality and quantity. This is the place for you. The cost was reasonable. The owners are friendly and patient. But the real reason to make the trip is the food. They are the leader in every category: cleanliness, ambience, quality, taste, customer service, and quirkiness. This place has been standing along time. I hope they stay around a whole lot longer. We will return.

Brought my son and two friends here. They all ordered the burger combo and the famous root beer and…read moreI ordered the turkey club sandwich. It brought me back to when I was a kid when I tasted that nostalgic root beer. The onion rings were on point and so was the club. The kids did not leave a bite of their hamburgers, so it is safe to say they liked it and it was big enough for three teenage kids.

Everything about this location is off. Service, timing, and the product. Overly salted fries,…read morebuns stale, cold patties. The manager and shift supervisors should get a lesson on leadership and trained in every aspect of owning a business. Sad to say but being this is one of the few fast food spots in the area you would think it can surpass levels of excellence.

An absolute disgrace of a fast food restaurant.I sat in line lastnight for 30 minutes with no help…read morefrom a single one of the 3 employees they claim they had... The first 10 minutes ok its expected with fast food but 30 minutes is ridiculous people were honking as was i and the only reason the line moved was because people were tired of waiting.I dont know when they started the promo that theyll pay for the gas you waste in their drive thru? Id rate it zero stars. When i got to the window i honked atleast 3 times and no answer.. Only for one of the employees tellling another employee i was honking etc. Im usually a very patient person but it doesn't take 30 minutes to put a burger and drink together with 3 people working an absolute shame. I was doing doordash and ended up canceling the order after waiting an extra 20 minutes for someone to have to go sit and wait on people not doing their job. Discusting representation of a fast food chain absolutely despicable...AVOID AT ALL COSTS!!!!

Food was fire. And prices were as well! One stop spot when…read morelooking for food late night.

Conveniently get orders wrong because they don't understand English Very well. And when you call…read moreback to ask about fixing the order they pretend they can't understand or speak English. They will just hang up on you. Very rude and disrespectful.

So last week I went to their store on Loyola which doesn't have a yelp page. I ordered a…read moreBaconzilla and a vanilla shake on the app. I went to go collect my food to be told the shake machine is broken do I want a coke instead. I said sure but you are going to owe me the 1.80 plus tax difference. The guy says "That's Ok" . I said no dude YOU OWE ME $1.80 plus tax the shake is $4.99 and the coke is $3.19. Guy: A shake dat much? Me : Yeah dude you sell them you don't know what they cost. He goes off and comes back. She said it ok. Me : What's ok You owe me money. (obviously this guy is a moron) He walks off again and comes back. She said you need to get a refund on the app. I dive off. I gotta get back to work. THERE IS NOWHERE ON THAT APP TO GET A REFUND . SO I do the survey. I get emailed a $10. coupon which I tried to use tonight only to waste ten minutes in their drive through to be told "Our scanner don't work like dat we need a little piece of paper" I will never eat at or ever again attempt to eat at another Rally's location ever again. I pray they go bankrupt and go out of business soon.

Service had improved tremendously, the employee was friendly and polite…read more I will definitely be returning

Missing food. They sneaky. They will have you pull forward for no reason and short your food.read more

There was mold on the bread I feel nothing else needs to be said will NOT be coming back againread more

Ordered dinner working out of town long days. Large Fry what?? Double quarter pounder was salty and…read moreI said no salt. Fry's were super salty and I said no salt. Should have looked it up first. Worst McDonald's ever experienced.

IF I COULD SCORE LOWER THAN A 1-STAR I WOULD! On, Friday…read morearound lunch time we went through drive-through and ordered a kid's meals with a cheeseburger and a #9 two small cheeseburger minus the cheese. Got our food and left when I went to take my husbands burgers out of the bag we only had one burger. We were on our way home on Sunday, March 15th, 2026, and we stopped there to grab some breakfast, and I went into the lady's restroom and there was no tissue paper in all 3 stalls. So, when I went up to place my order for my food, I told the young lady that there was no tissue in the lady's restroom and her reply to me was none at all. I said no and she said she was going to check if they had any but low and behold, she didn't check and didn't even try to go get me some.

This place is a mess! They take forever on your order then mess everything up, change prices, and…read morethe food they post is not what you get when you order! I'm not taking about looks I'm talking about completely different ingredients and everything! Even if you show them what they posted they will still make up a menu item and argue you down. I do not recommend this place to anyone! Stay away!

For a true Louisianna snowball experience, head to Rae's Shed. Near a strip mall and fast food…read morechains, it's a small wooden shed with an outdoor deck. After a tour at nearby Cajun Pride Swamp Tours, we drove to Rae's. While waiting in line, kind locals recommended different flavors. My seven-year-old daughter enjoyed the blue raspberry. I got two flavors- watermelon and kiwi with sweetened condensed milk on top. Hesitant at first, the combo really worked. A kid size is more than enough and it cost only a few dollars. They take credit card for orders over $5.