I guess we have been lucky with this location. We do mobile ordering and they bring it out to us. The last several times the fries have been hot and fresh and the burgers were cooked perfectly. Staff is hit or miss, sometimes they are friendly sometimes they hand you the bag and just walk away without a word. In 10 orders we had 2 that were wrong and both times we got extra stuff we didn't order. Tried to give it back the first time and they said keep it since they can't give it to anyone else now. read more

if you go there be aware there will be NO customer service at the front counter. MANAGER was the worst one. I made a mobile order, picked up the food. NOT MY ORDER. I went inside and it took 20 minutes to get my food.The manager was ignoring me for a long time until I waved my arms and called out " is there anyone in charge here." Three people in the front had similar problems . Don't waste your time here. read more

The lady in the first window that works there most mornings is extremely rude! When I got to the window, she called me rude, and that everybody in the establishment thought that I was rude. Sh read more

This place is so hit or miss. The food is nice and fresh during the day somewhat consistently but wow when the sun goes down there's a 70/30 chance you're going to get old overcooked food with some parts of your order missing as well. I wish there was a way to have a live cam feed of what the drive through line looks like because every other night will have 15 cars at once with what I assume is a 2-man team tackling it. With the price hikes McDonald's has gone through and what I just mentioned you're better off going to Daves Hot Chicken down the road. read more

I go to this location all the time, but I won't after this. I'm always patient with them, as a late night customer (I work graveyard) I understand they have less staff. I always tip when I drive through this location, tonight I tipped $10 for my quarter pounder with cheese, and got a very slopped together burger with a still raw in the middle patty. The staff used to be dependable, I won't be coming back to this location. read more

McDonald's - Quarter Pounder with Cheese - Fast Food Near Me - Happy Valley, Oregon

First of all,there was plastic in my fries like it was actually in the fry second of all, they literally burnt our chicken strips,and they also gave us disgusting drink that were water down and it was nasty. But the worst of all was the worker. He was literally high and he refused to talk to us so like the manager had to come out and I hate that kind of service. I'm not trying to be rude at all, but this place is not worth it, especially if you're hiring people who are getting high, yeah so I suggest not go there because the worker was very rude and their service was not civil, and their food was even that good. but the worst thing is it was outrageous because the worker was straight up ignoring us when we got to the window so we couldn't even pay so how do you expect us to give you money if you'd ignore us so the manager had to come up and well we had to talk to the manager about it, and the manager didn't even do anything was actually so annoying. I just suggest not going there because their service is terrible and their food literally had plastic in it, it was not good, so please go on your own risk. read more

McDonald's - The fry with plastic in it - Fast Food Near Me - Happy Valley, Oregon

I went through the drive thru and got my mobile order my chk sandwich had no chk in it and my fries were cold I went back and gave them back the order and she came out and handed me a chk sandwich That was nothing of what I ordered and didn't give me my fries so I didn't get anything that I payed for I was going to go back again but I was already late back to lunch for work so I got written up at work and I didn't get my lunch really made my day kiss my ass Sunnyside McDonald's I hope u burn up one day !!! Way to go really pleasing people read more

I got a medium fry which was over salted i work at a McDonalds myself and i know they should not be making my mouth shrivel up with how salty they are, whoever works night shifts needs to fix how much they salt fries. They also didn't give me my McFlurry, I Doordashed my order and never got a text or notification asking to substitute the McFlurry which i would've been fine with substituting. My burger was good though nothing wrong with that. read more

Simply put - pull out your Google maps and find another McDonald's (there is one about 10 minutes south next to Clackamas Town Center) or dining establishment. My wife and I were starving and wanted to get something to hold us over while we made dinner at home. We remembered since the pandemic started in 2020, this location hasn't opened the dine in option and with the drive thru line consistently long, we opted for our usual - Mobile crib side delivery. About 15 minutes after ordering on our phone, we started to notice a concerning trend - not life threatening. The other two curb side customers were getting out of their car trying to get the attention of the staff inside the building. Drive thru customers were screaming - some were even dangerously trying to leave by backing up in a parking lot full of cars. At this point, my wife and I decided to see what was going on because just like the other patrons, we were hungry and wanted the food we had ordered - just a simple request from a fast food establishment. We even overheard one of the other curb side customers that he had waited over 20 minutes for them to remake his single McChicken, nothing else, just one item, that the staff made incorrectly! It was until 30 minutes after we ordered, a rude staff member came out with the orders and handed us our meals without apologizing for the delay or anything at all! Sadly, this isn't the first time this is happened but it has never been this bad. As someone that previously worked in the restaurant and retail industry, I understand how difficult it can be when you're understaffed but that can no longer be an excuse when you're constantly missing the mark on what corporate has set forth - 5 minute curb side delivery. I really hope the franchise owner gets the additional training they truly need. read more

They were extremely disrespectful to me and my mom, my mom asked how long it'd take for her order to be finished and they called my mom a stupid ass when she grabbed her order. We called in to report it and they hung up a first time, then I called again and they made up a lie that my mom had "scratched" her (My mom doesn't have nails) and when we asked for a owner they told us to search it up. read more

WOW - save yourself and drive 50 miles if you need to, just go to any other McDonalds. I was doing order delivery and figured I would grab some food or me too. I had seen the Grandma McFlury at one of the other locations and, loving butterscotch, I wanted to try it out. I ordered, no issues.. mcnugget meal + mcflury for me and 2 orders to pick up. The order taker said no problem and I got to the pay window for mine. Then I go to the pick up window and a very barking woman hands me my drink and then practically throws my bag at me before shoving the pick up orders. I was confused asking about the Mcflury and she kept shouting that it was in the bag...I said my bag? She kept getting louder and louder but genuinely my bag was small and I did not want to dig in it but the Mcflury is tall and plus shoving ice cream into a bag with my fries and meal seems dumb. But she was getting angry and barking that it was in the bag but was pointing to the pick up orders. I said it should not be because it was a separate order. Skip to me driving bac through the horrific frigging line because it was not in there and she argued again practically screaming that it was with my mcnuggets. I genuinely ha to grab the freaking, now empty bag saying THIS IS THE BAG - which had THIS, holding my McNuggets AND THIS, holding the fries and she kept yelling YES back - I was yelling DO YOU SEE THE GRANDMA MCFLURY.. she FINALLY made it - threw it together. When I went through the line the second time the gal taking orders was like oh so sorry, let us make that for you like no sweat yet the crazy woman handling the orders seemed genuinely confused. Lady, why would I seriously spend a half hour at this point and deal with you again if you actually gave me what I ordered and paid for. I dread getting orders I have too pick up from here because every single time it is a ridiculous wait and then something goes wrong or it is like hostage negotiations to get something. read more

this location specifically sucks, they can't figure out that they haven't given you your food when they then pull you to the third (not used window) "for your frapp" and tried to send me off without 2/3 of my order. this isn't my first bad ordering experience with them when i ordered online and they took 20min to bring my food to the mobile pick up area. read more

I was attempting to use the app to redeem my reward. When I gave them my code they told me it did not work so we tried a couple other times and they told me it wasn't working and were very short worded and rude about it. Didn't want to deal with the lady so I went to another location down the street. Same thing happened but this time they asked me what the code was for and even though my code wasn't working they just zeroed the item out without even telling me so that I wouldn't pay for it. Super good service at the McDonald's on 15960 se 82nd dr. read more

Their ice cream machines are always off and they have rude staff :) go to one down the street lol

Good god is there a manager here??? Went thru the drive thru last night, the kid on the intercom pretended to sound like Elmo while taking our order, staff was just taking their time laughing, food was lazily thrown into the bag, chicken nuggets were soggy lukewarm, they unnecesarily gave us like 20 sauces for 10 chicken nuggets and a couple of sandwiches. we are begging you, please send some management here!!! read more

one of the workers refused to take my order idk why but I gave her a coupon and she pointed on me and kept talking crap about me in another language read more

Though the food is quite good McDonalds you are up to No good, this evening McDonald has ruined my day... we went for a simple nighttime desert party, ordering a strawberry pie and a blueberry muffin what did they give us??? A MCCHICKEN . IM VEGETARIAN!! . And you thought this was bad enough, No. They were exceptionally rude too. They were giving us bombastic side eyes throughout the ordering and paying process. McDonald do better. Although you have not lost a coustomer u could in the future. Loose the attitude McDonalds. read more

McDonald's - Mango smoothie Oreo McFlurry - Fast Food Near Me - Happy Valley, Oregon

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Drive 10 minutes down the road to any other fast food restaurant than this one. I have been to this location half a dozen times and I don't think they have gotten my order right once. read more

Really McDonalds! I order the breakfast burrito combo and you only give me 1 picante sauce. Are finances really that tight?

This is how much fries I got, enough said. They gave me 1 sauce and said each additional sauce is an extra .30... I've never heard of that at any McD, ever. read more

McDonald's - Fast Food Near Me - Happy Valley, Oregon

With the cost of fast food lately, they need to do better. Shake machine is turned off all the time early. Entire order repeated to me, then doesn't give me my Sweet n Sour sauces that I got charged for. Finally sip on my Root Beer and its watered down with little carbonation. For the price, I can almost eat at a restaurant with better food. read more

Stopped by to get the buy one get one for $1 Deal. Got the 20 piece nuggets and a fish sandwich. Total was over $9. Hm and I didn't get a receipt. Nuggets were hot and crispy though dunked in sweet n sour. They seemed to be training all younger males at the time of my visit. read more

Originally, I like to buy my fast food here, but today I ordered this sandwich without sauce, even there is only a slice of cucumber in it, I think I will choose carefully in the future! read more

McDonald's - Chicken McGriddle Meal - Fast Food Near Me - Happy Valley, Oregon

I wish there was a -0 star as this location has three time taken my curb side order on the application and never brought out my food! I know... three times, shame on me! They lock their lobby door so you can't get in to get the order you've paid for. When you knock the workers act as if they are blind as they look right at you knocking. When you roll through the drive thru to try and get it (by the way this into my lunch break at minute 40 of an hour), they tell you that they cannot process curbside at drive through??? Get your McPoop together folks. This McD is a one and a half star on yelp and I think that's the median for this area... so way to go Sunny Side McD's you are ate the average expectation for any McDonnalds. read more

From the outside it looks like one of the "better" McDonald's but, alas, it's not. The only diet soda they offer is Diet Coke when every other McDonald's in the universe offers either Coke Zero or Diet Dr. Pepper or both. Maybe I'm just grumpy because the line was long and I was relegated to ordering something I really don't like. More likely I'm just grumpy because I failed to check on Yelp first to discover their pathetic rating. Argh! read more

Hardly eat here, but this is the 3rd time my sons burger was raw. Tore apart the burgers after 1 bite to find that the it was raw, and only the outside of the burger was actually cooked. Especially after waiting close to 20 minutes for fast food. read more

McDonald's - Raw burger - Fast Food Near Me - Happy Valley, Oregon

Wow, while no longer the Mickey D's of my childhood I still have expectations. Order for two breakfast #1's placed, easy right, the staple of their breakfast. First order wasn't ours, neither was the second....or the third. By the fourth order the entire crew was in the forward drive up window trying to sort out the two lane mess looking like the keystone cops. The sooner this location goes fully automated the better. read more

The food tastes old and looks like they have not changed out their cooking oil for a long time. You can taste the old oil on the fries and the burger meat I ordered. In the last month both times was extremely disappointing food did not taste fresh. They also hired handicap people which I don't think should be handling food as the man giving my food was looking in the bag to "check" my order touching my fries. Took way longer than usual and I had no cars behind me. Will not be returning to this location. read more

Just arrived in Portland, got our luggage, got our rental car, and it was already late close to 10 pm, besides it was raining. I don't know what business is open around this time on a Sunday except for McDonald's. We were staying at the nearby Courtyard in Clakamas so this McDonald's location was the most convenient. I know, who eats at McDonald's, on their first day in Portland?! I guess when you are hungry after a 5 hour flight, it doesn't matter, anything helps. This Mcdonald's is nice and clean, looks like they renovated with cool seats, Kiosk. What caught my eyes at this Mcdonald's was the bundle and the pumpkin pie. We ordered and feasted on the 10.00 bundle, along with a large fries and I also did the online survey printed on the receipt on my phone to take advantage of the buy any sandwich get one free, which I used it for the filet of fish and breakfast sandwich. After eating the bundle, we ended up having 2 sandwiches left which I think my son and the other half tried to finish it but couldn't. The 10.00 bundle came with 2 10 piece Chicken Mcnuggets, 3 cheeseburger and 3 McChicken, this is such a deal. We don't have this bundle in Hawaii. I really like that signature sauce, I wonder if they have that sauce here. After the meal, I had to get those pumpkin pies, since we don't have pumpkin pie in Hawaii too. That pumpkin was not too sweet and just right at only 99 cents!! The service wasn't the greatest but as long as we got our orders right, We are happy! All in all quick visit at this Mcdonald's filled us up and we are ready to check in to our hotel which was only 5 mins away. We are Happy in Happy Valley!! read more

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I went to the drive thru to try scotts meal for $6, I was told I cant do that that I have to order thru the app. The lady was no help at all. I decided to the just order the big mac meal. After ordering and paying I confirmed it that I have to use the pick up option. I tried it, after purchase the app says this 24hr mcdonalds was close according to the app. I asked the employee but no answer and went to get his manager. She was no help, thats normal store showing close because of covid19. Seriously! I would give sorry store a zero if I could. Useless, at least do your work half way descent especially to that manager. Just close your store at night and dont ruin your store reviews. read more

McDonald's - My order still waitjng for pick up from last night, suppose to be 24 hr store but it was saying last night not open till 5am. - Fast Food Near Me - Happy Valley, Oregon

Ordered a Large #7 meal (2 cheeseburgers a fry) and they didn't even fill up the fry container half way, and forgot a cheeseburger. You can't do this to pregnant people. read more

McDonald's - The "large French Fries" - Fast Food Near Me - Happy Valley, Oregon

I take my son here on mornings that he needs a ride to work. I can barely understand the lady with her accent and have to pull up to the 3rd window and wait after I get my food because I asked her for a receipt. If they take the order at the first window I get a receipt, but normally she has me pay at the second window and you can tell gets irritated when I ask her for a receipt. read more

I've been here a few times now and just gotta say something. Everything seem great, but then you get your bag and they eitherix your order up or don't understand what you asked for. Get a hot vailla latte? Expect a iced caramel mocha. Get a large fry? Expect a medium. Order a diet coke? Get a regular one instead. My receipt is correct it's just like the people inside can't read or are going to fast. First time I thought this was a fluke but okay...second time was annoying...third time was okay Gus's I'm going to have to find another McDonald's cause this one ain't right. read more

I ordered 2 mcmuffins and 2 hash browns and they told me to wait and it's been over 20 minutes still haven't received my food. I ended up leaving without my food even though I paid because I couldn't wait any longer. Don't waste your time here read more

DO NOT ever go to this McDonald's! It is the worst fast food restaurant I've ever been to. I'm writing this because I live down the street, so I've been to this location many and I can say without exaggeration, I have never had a good experience. Every single time I've been ther, they either get my order totally wrong or they're just out of what I want. The final straw was when I swung in there at around 7:00pm to get my kids a couple of McFlurry's and guess what? They were out of ice cream! Very rarely do I experience mistakes at any other McDonald's because they have their processes down to science. Sure, every once in while I'll get pickles on my burger when I said no pickles or I'll get a medium fry when I asked for a large but this location is different. More often than not, they get the order completely wrong! I hope the owners pay attention to Yelp because it sounds like I'm not the only one that feels this way! read more

Don't ever refuse a receipt at the drive thru. When they completely mess up every item in your order and you return to let them make it right they will refuse. Wasted $40, 30 minutes of time, and had to deal with horrible staff. read more

got both of our orders wrong. although we mentioned what we wanted twice. They were fast to get the order out so we can move out of the drive through. read more

Stopped in for lunch. Sara took my order. My food was delivered to my table. (Which I've never experienced at any other location) After listening to Sara's interaction with guests, I was remarkably impressed with her cuostomer service! She is stellar at what it is that she does. I had to tell her in person. After graciously thanking me, she informed me that she had only been there for 3 days! I've managed and opened restaurants for years and it is SO rare to see that quality of customer service. She and my burrito made my day! read more

McDonald's - BOGO sausage burrito, hashbrown, "salsa" & buffalo sauce. - Fast Food Near Me - Happy Valley, Oregon

The manager on shift was losing her lid, and tried arguing with me about my order. She forgot my fries and drink. Then when I tried telling her, she didn't believe me when I said I had paid and ordered for the meal. Tried to make me feel like i was scamming her. Then when I asked her for some sauce, she told me me it was going to be $1.20 and that I needed to give her my card again. All while there is more than 15 cars waiting. She loved being passive aggressive while dealing with my sauce transaction such a joke. read more

I ordered a mc flurry's and I got Hi-C this is the 3rd time in a row that this happened read more