I don't have enough information to say they're unscrupulous; but the way they run their restaurant is very consistent with their being cheap bastards. They've "forgotten" to include napkins in to-go orders more than once, which is really unforgivable because by the time you're down the road and need a napkin, it's too late. They have also screwed up my orders before, more than once. Really? Napkins? How much could you possibly be saving by stiffing people on the napkins? read more

I went through the drive thru and the girl at the pay window was extremely rude and condescending (her name was Emily). Emily said she couldn't use a coupon because she already completed the transaction even though we didn't give her the money for our meal yet. Then she rolled her eyes and said she had to get the manager. At this point we didn't want them to mess with our food or anything so we just said it's fine. I would recommend you go to a different location if you want good service. read more

I can not get over how the management of this McDonald's treats their staff !and customers. you can not go around calling your staff hey lady hey girl hey boy. learn their names. I am appalled.. this company has really gone down hill. had to tell my 2 grand daughters that the way the manager was treating her staff was not nice. I really think corporate needs to reevaluate their management there! good luck read more

The bulldozers were moving dirt around for a good while across Sunnyside Road from the center with Safeway and Rite Aid at roughly SE 122nd. No one really talked about what was going to go in there, where a larger 1-story ranch home from the '60s on a large lot used to be. However, as the framing kept moving along, it was apparent it would be a fast food retail pad. And then, it became obvious that "the Golden Arches" would be one of the staples at this very busy corner in Happy Valley. For a McDonald's to get less than a 3 stars would beg the question, "What's up with that?" This McDonald's gets 4 stars. For one thing, this new location is very appealing, and that applies to the restaurant building and how it is finished as well as to how the restaurant is sited. Also, the service was very friendly and efficient, even though they were busy with grand opening week type crowds. As for the food, well, it's reliable and, if you're looking for predictability, then McDonald's almost always delivers. Kudos to this MickeyD's for their opening week specials. With many years ahead in which to bring in customers and rake in the coin at this convenient location, complete with a protected left turn, easy access, and parking, they have a few nice specials going on which, while not freebies, are real "roll backs." The grand opening specials will end soon. Sadly, they had Big Macs for 99 cents for a couple of days and I missed that. I much prefer a Big Mac over a Quarter Pounder with cheese - much better tasting and only about 20 additional calories. However, I got to experience the cheap thrill of dining on 2 Quarter Pounders with cheese for $3.00. Welcome to the neighborhood, McDonald's in Happy Valley. read more

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Horrible service! When we got to the pay window we tried to check the order and we're naming the things on it, while we were doing that she kept saying yes to us so we proceeded to the next window when we got our food it was missing a bunch of stuff and they were being total a**holes about it and were acting like we were in the wrong. Then one of the workers were getting mad at us and was going to say something but her coworker had to hold her back. read more

It's our neighborhood McDonalds and service is pretty consistent. They have 2 drive thru lanes that converge into one so drive thru gets pretty busy. I haven't found the wait time very long unlike other yelp reviews. It easy to get in and out of because there's a traffic light into the shopping area. This McDonalds is generally pretty clean inside since we are in the suburbs. Only thing that bugs me about the drive thru is that they sometimes forget to put napkins in your bag. Check before you drive off! read more

Should've read the reviews for this location before spending my money. I was craving a filet of fish. Ordered the new $6 deal. My fries were cold and soggy, my fish filet was hard around the edges, obviously not fresh and my pie was not served by the due date/time; it was 7pm. I really like McDonalds for the convenience. Disappointing for sure! read more

McDonald's - Fast Food Near Me - Happy Valley, Oregon

Been sitting in the drive thru for literally 30 minutes with maybe 4 or 5 cars ahead of me when arriving. No sorry, no explanation or anything. Really bad service. Only ordered a basic McRib combo. Finally get to the window. And food still isn't read and have to wait a few more minutes.....really ridiculous. Again no apology or anything. read more

I ordered a number in my way to work and they forgot to put my fries; I was upset when I got to work. I will never buy from this restaurant period. read more

I don't know about anyone else's experience here but for me it's always been great. Since the day they have opened I have never had a bad experience (thankfully.) I don't go here often but when I want to grab a quick bite, I know this McDonald's will do the job right! It's right next to my house so not a far drive at all. The employees are spot on with the food and get it right all the time! read more

McDonald's - Picking up my meal. Don't care what anyone says, McDonald's is always good! - Fast Food Near Me - Happy Valley, Oregon

Shockingly incompetent McDonald's. We have marveled at how awful this location is since we moved out here 5 years ago. We get orders w/o mistakes approximately 35-40% of the time, whether dining in or using the drive-thru. To little surprise, the mistakes mean you don't get something you paid for, rather than vice-versa. The staff is nice and all but who cares when you have to visit them twice for one meal? I think there might be a carbon monoxide leak or lead paint chips they're eating in the break-room. I can't think of anything else to explain the entire restaurant being run by brain-dead dullards. read more

Don't place a curbside pickup order if you're in a hurry- or don't have an extra hour to spare while they ignore your order

the person taking the drive through orders wasn't doing their job, and when i made my order, didn't ask if that was everything or tell me to go to the window, and then snapped at me. He just was extremely mean. read more

ook, I eat WAAAAY too much McDonalds, but even I think twice before going here any more. When this placed opened back in 2016, it was the bomb. Quality control was top rate, and the food was GOOD. A little over a year later, and you'll be lucky if they don't melt part of the bag onto your sausage patty -- yep, mine tasted like burnt plastic and you could flick off the bits of burnt plastic. Tonight, I ordered a plain Quarter Pounder with cheese, with fries & a drink. The good news is that they got my drink right. The rest... Let's just say I got warm (not hot) unsalted fries, and when I complained, the guy brought me back some warm, salted fries. Not cool -- literally, they were just warm. When I got home and opened up my sandwich, not only did they give me a double quarter pounder, but it wasn't plain, and the beef was black-burnt. Step it up McD's Sunnyside. You used to be the place to go, now I'm not so sure. read more

Morning problems seemed to be solved by the attitude of apparent early morning Mng. ( Coachina ?) Terrific customer service attitude. A lot going on there at 5:40 AM Not really enough help, but that's a national problem. " Coachina" Can get the place moving again. read more

Dumbest people work here I swear. We waited 30 minutes bc nobody was talking on the intercom then when we went to the window because nobody was helping us this bitchy lady told us we had to get back in line and order on the intercom, the one they were ignoring customers on. They did this to us yesterday too. Will not be returning. read more

I stopped by at 11:30pm to pick up some food, I ordered my food and paid for it, when I drove up to the pick up window after waiting a while I was asked what I had ordered, I reminded them what I i had ordered and then I was askeed to drive up to the third window, that they were just waiting for my tenders. It took them half of an hour to cook my tenders. I was about to drive away but then I remembered I had already paid them so then I decided to call them. Finally 5 minutes after I called the restaurant I received my TWO items. Chicken tenders and a happy meal. read more

Still terrible. Failed to give me a McRib and McDouble. Consistently the worst McDonald's in the happy valley area. Oh wait it's the only one. read more

I was lied to by the lady in the drive through so she didn't have to make my lunch Oder because breakfast was starting in 15 mins super unprofessional and a horrible experience so I decided to leave and not spend my money. read more

Open 24/7 it says, I show up waiting for someone to talk to me though the drive through speakers and all the lights are on but no employees

I would rate lower but there is no other option other then1 Star. I had my daughters go inside and order due to the LONG drive thru lines. My daughter was up sold. She asked for a mini meal was charged for a combo meal (twice the charge) and then once we got home she didn't even get all of her food. This took place on June 17th approximately at 5pm. I went back to talk with store manager- middle aged latina woman. She was of NO help. I am in such disbelief! I was completely scammed and never refunded the amount they owed me.. WILL NEVER RETURN read more

Litarly waited for 10 minutes then they said they didn't have anything that we ordered because they were out and didn't apologize like WTF

Place a mobile order and it failed then waited in the drive thru for 10 minutes and didn't get my utensils or butter went to the door so that I could ask for some and the staff yelled at me through the glass and then ignored me and I had to wait through the drive thru for 4 minutes again just to get my utensils and some butter. This restaurant needs to find a better system to assist there customers rather than to yell at them through the glass and ignore them. read more

my order is pretty simple: sausage egg mcmuffin with egg white instead of the round egg. they still manage to screw up 9/10 times. today, i got white cheddar and ham instead of sausage despite my receipt saying otherwise. i didn't even order white cheddar??? decided to give this place another try for breakfast and this time i got BACON instead of sausage. can they mess my order up any worse? read more

McDonald's - Fast Food Near Me - Happy Valley, Oregon

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You have 3 windows in the drive thru. USE THEM!! There is absolutely NO excuse for the length of time it takes to get served, especially when you're not even using your 3rd window. We were super excited to have such a new and fresh store to go to - we love the breakfast, but instead of seeing the service getting better, it is actually getting worse. Please get it together. Maybe management needs to go observe another franchise location where they use the 3 windows efficiently. read more

This McDonalds should close its doors..... hey mr and or mrs owner are you reading this..... I stopped by the drive they to get a soda before heading to my hotel. It was after midnight but hey they were still open. When pull up to order I young woman says "I just want to let you know it's cash only and it's going to be a long time, I don't know how long but a long time before you get your order.. we only have 3 people working. So it's going to be a really long time. My response to her was oh so there isn't a manager here. She replies no there's a manager her, she's cooking, did you want to talk to her maybe she can give you s better wait time. I reply no I don't need to talk to her. I just find it weird what you said when I pulled up. She replied well I don't want any one to yell at me when it takes s long time...... to that I pulled out of the drive thru and all I wanted was something to drink..... wonder if they teach that at McDonald University???? read more

Long story short, they forgot about our order. We were in the drive thru and they asked us to pull forward to a waiting area because they were waiting on "the meat" (we ordered one quarter pounder w/cheese meal). I finally went inside after 8 cars passed us with their food. Even after we notified them that they forgot us, we continued to wait as more cars passed us (18 min total). We finally got our order and the girl scolded me for getting out of my car - "Sir, NEVER get out of your car in the drive thru!". The worst part of the whole ordeal was that not a single staff member apologized. It's been a long time since anyone has been so rude to me. Oh well. I recommend Cafe Yumm across the parking lot. Better food and MUCH better customer service! Faster than the drive thru any day. read more

Soooooooooooooo slow! This is not an exaggeration and I am sure I have encountered the slowest service at a McDonald's ever. I have come to this McDonald's enough times to confidently say, this is truly the slowest McDonald's I've ever been to. It's right by our house but holy cow I could have driven to the one on 212 and come back way faster than waiting in line like this. I bet I could get to the one by the mall and back too. Come on guys, this is pretty bad. It's such a nice building and area too. (I've been in line for 12 min and counting.) Anyway the last couple times I have been here the service was horrible and the people were rude. They've got attitude problems. Are they freaking getting the cows fresh or something? I'm still in freaking line!!! It's been another 6 minutes. Oh and get this, when we ordered they didn't say hi or anything. Dead silence for a good three to four minutes before anyone said anything. They told us that we had to pay cash or we couldn't order. We said that's fine. And then she didn't ask us if we wanted to order. This was just the weirdest and longest McDonald's experience I've had in 30 years. And it really is too bad it's the one closest to me. We finally got to the pick up window and it's been another 5 minutes. Now we are just sitting here waiting for our food. I think we pulled into the line at 12:28. It's 12:49... And We are still waiting. Mindy Meyer and Family (sign on window stating who it's owned by) should really consider evaluating the customer service and experience, or lack there of, their staff is giving. It's 12:51, we are still waiting. Finally!! Pulling out its 12:52. Almost 39 minutes, this is ridiculous! read more

Went here late at night and there systems are down and they only take cash, which is fine but maybe the should find a more efficient way to do it. Wait time waslong, one of my sandwiches was made wrong, our large fry was partially full and they tasted as if they where an hour or so old. They also handed me a bag an and said "will you check if that's yours?".Usually satisfied, but was disappointed. read more

Are you kidding me? After waiting a half an hour in a drive thru I get home to eat my sandwich that has a cup of mayonnaise literally swimming in mayonnaise. Is this the first time something has happened? No not at all I have even found plastic in there food as well as receiving the wrong order almost every time. DO NOT GO HERE. Honestly literally anything is better than this shit hole read more

McDonald's - Any chicken with that mayo? - Fast Food Near Me - Happy Valley, Oregon

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This is probably one of the cleanest, friendliest McDonalds I've been to. McDonalds is a known commodity. You know what you're getting coming in. For those who don't know MCD is franchised, so even though the food is generally the same, the service and prices can often vary from place to place. For all intents and purposes i will be talking more about the service and not the food. I've been to other MCDs and the biggest things that turn me off is cleanliness of both the dining area and the bathrooms. Every time I've been here the staff has always been friendly and the service fast. I've never had to look for a clean table, since most of the tables are clean when I frequent the dining area. The wifi is zippy and they also have a TV that allows me to watch the news while I eat lunch. The drive throughs can be a hit and miss sometimes, but for the most part I'm pretty satisfied. The only trouble comes when it's a rush hour and the store has to handle several orders at once. It's understandable, however. I also understand why they raised the prices of the sausage burrito for breakfast and stopped adding jalapeños (it was to speed up service), but those burritos were an unbeatable deal. Adding jalapeños just made it that much better. Bring back the jalapeños! read more

It's 10:30 and I come for breakfast to get a McGriddle. And this bitch tells me they stop making McGriddles 30 minutes before breakfast is over??? She was so rude and just laughed and said sorry when I said it was still breakfast so that didn't make sense. Told her I wasn't gonna get anything and waited in the long ass line before I could leave the drive thru. read more

This McDonald's is very unprofessional they made us wait at the third window while 5 other cars passed us and we only ordered four dollar items read more

Absolutely horrible location. Would not go back for any reason. I've stopped there after 12 a few times and they say they can only take cash because their computers are down and can't take any coupons. I've also been there when they were suppose to be open and no one was there but instead they were smoking in the parking lot and ignoring the people in line. read more

Slowest McDonald's ever! I mean I understand it's early mornings & such but 15-20 minutes to get a drive thru order??? Not exaggerating here, I have timed my orders before. This location needs to step it up!!! read more

Today is the second day in a row i've been to this location and been told its 'cash only'. I don't typically carry cash, that's a me problem, however I would think (especially now after reading half a dozen reviews about their system issues) they would be motivated to upgrade their system so they arent taking cash only overnight... or through a weekend. It's disappointing to want to grab something quick at the only place that's open and to have to leave without service two days in a row because I don't carry cash. read more

This is by far the worst McDonald's. They have yet to get a single order correct and after my coworker found maggots in her burger I swore off this location. Well today I needed to pickup my prescription from Walgreens and I'm sick as a dog so I figure I'll grab some food for my 5 year old. I ordered a 4 piece chicken nugget kids meal since they come frozen I figured no maggots. Well I get home and my daughter just informed me there isn't any chicken nuggets in her kids meal. So I paid for yogurt and a tiny fries. Im sick with the flu so there's no way I'm going back to get her chicken nuggets. This location is a joke and you can bet I'll be taking my business down the hill to other location over this one. It's very obvious the owners don't care about how this place is ran. read more

Incompetence on a level that's hard to beat. Wildly inconsistent customer service, often understaffed, technical difficulties abound, etc. Whether my order is massive or a single item it's virtually always wrong, but at least the wait is long. read more

Would not really recommend this location because the food is not the genuine I always look forward to eating McDonald's but every time it gets more and more disappointing read more

This location never gets my order correct, always leaving SOMETHING out. And when the matter is brought to the attention of an employee, they always act annoyed and offer no apology. It happened again this morning at the drive-thru. And secondly, although the hashbrowns appeared normal, they tasted burned (as if the fry oil was old) and were lukewarm. This location is DEAD to me. read more