WORST.MCDONALDS.EVER!!!!! Not a clean table to be found, service absolutely sucked, sticky floors, drinks all over the counter where soda machine is and oh did I mention the super sized pile of vomit just chilling on the floor that none of the employees cared to clean up?!?!?! Do yourself a favor and go somewhere else!!!! read more

McDonald's - Vomit on the floor no one cared to clean up - Fast Food Near Me - Houston, Texas

They always get my order wrong. The workers don't speak English and that's fine but at least have some that comprehends when taking orders.

horrible service, they had no ranch, they had the grinch salt and refused to sell it to me just because they sold out of the socks. close this restaurant please read more

The service is the worst I've ever seen at a McDonald's. They should be embarrassed. Never use curb service. They won't bring your food to you. I've never seen a qualified manager there, as well. Totally pathetic. read more

I had a great experience! I had a sausage, egg, and cheese biscuit. The staff is spectacular! Thanks again!

What's the purpose of having hours of operation? I'm tired of pulling up 10,20,30 even 40 minutes before closing and getting a "sorry we're closed" message. The menu is pointless as well because they're always out of everything. I understand no milkshakes, but no nuggets? no sweet tea? do better mcdonald's. ridiculous. read more

I know I should expect much from a fast food place because it's either kids or adult rejects but come on. I asked for 3 things and they got 2 of the 3 things wrong. The douche asked if everything on the screen was correct. I said I don't see my order on the screen, he said well good luck pay at the first window. Should have known right there that I should just keep driving. Unreal! read more

I ordered a quarter pounder with cheese and they gave me a raw burger. It looks like this isn't the first complaint over someone getting a raw burger. So disappointed that this is a continuous problem and it seems like it isn't taken seriously. read more

McDonald's - Raw meat - Fast Food Near Me - Houston, Texas

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They give you Old Food, the fries were hard and cold. I asked her for fresh fries i believe she dropped the same fries into the oil and called them fresh. The service was rude and careless. I recommend choosing a different location this one is a waste of money read more

Raw meat just in time for Christmas...thank you McDonalds. Forget Covid, we got raw meat from McDonald's read more

McDonald's - What's in this picture? Raw meat that my 12 year old almost ate. - Fast Food Near Me - Houston, Texas

WROST MCDONALDS EVER PEOPLE THAT WORK HERE DONT CARE ABOUT THERE CUSTOMERS 2 times I asked for a certain item and it was forgotten or not charged instead they just give whatever they feel like giving you it's pretty bad here !!!! Be prepared to get the wrong food and , the only reply you get is thank please move on read more

Terrible service was charged extra for items I didn't ask for I will never go back you should avoid this place seriously terrible service ! Food was cold and not even fresh . read more

Yall know I had to come by and get my large iced coffee. This place has been the only McDonald's to make it exactly how I want it.. bravo!

I emailed a complaint about a drive through issue that occurred one evening. An employee was extremely rude and the manager Evelyn did an excellent job taking care of it. I quickly received a call from the general manager and was given an apology and offered a free meal. I was notified that the rude employee was fired as well. I'm never happy to hear that someone was fired however I doubt it was just that incident. Fortunately Evelyn was there again and took care of me to get my free meal. She was professional and kind as well as offered me an extra drink for free. I've had ups and downs at this location for 15 years but mostly good my biggest complaint of course is when they stop serving ice cream at night! read more

The people that work at this location during the night shift are always rude with some stupid immature attitude, like we get it you don't like working at night & or working at McDonald's No one forced you to choose this place for your job we just really out here trying to get some food. It's not that serious. And they always only take cash, never card I'm assuming because that would be "to much work" People need to stop acting like customer service isn't a thing it might be McDonald's but it cost 0.00 dollars to be polite read more

Ok every time I pulled up to McDonald the stupid jingle from the commercial stuck in my head. All the smiling faces from the commercial it's a lie. The drive through experience is one of the worst. Knowing it's gonna be a long wait wait for the drive through, I decided to give it a go during the middle of breakfast rush. I ordered the sausage McMuffin and hash brown and the orange juice. No special order what can go wrong right ?? Wrong !!! First took a long time for me to get to the window, but that is ok they are busy. Then when I get to the window they told me they had to change out the orange juice would I like something else? First of all how the hell you run out of the orange juice in the middle of your breakfast rush. Second of all if I wanted something else I order something else, and why didn't you tell me that when I ordered at the speaker. Guess the timing is really bad. Then the icing on the cake came... They hand me the order without apologized or thank you. Well that went really well with kind of mood that they put me through. Leave it for the pros at McDonald to give the best for customer service. Before I drove off I just had to said to them: "Thanks for waiting and you welcome for the money I spent." Caught them off guard the manager came up and said thank you sir. I roll my eyes and drove off. Need less to said not the most pleasant experience from McDonald, but this sad even for McDonald's standard. And I still can't get that stupid song off my head. read more

Stopped at McDonald's for a cup of coffee. I ordered a large cup of hot coffee. The manager on duty took my order. She did not ask me if I wanted cream or sugar. She gave me my coffee. I took one sip and the coffee was cold. I immediately informed her that it was cold. She just took the cup without saying one word. She never said I'm sorry, let me get you a fresh cup or how long it would take for a fresh brew. She just walked away. I had to ask her if she was making a fresh pot. The manager had someone else make the coffee and give it to me. I have never walked into a Mcdonald's and experience this kind on treatment from a manager. That what I get for stopping at McDonald's for coffee and wanting Starbucks treatment. Never again!! read more

McDonald's - Fast Food Near Me - Houston, Texas

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I had arrived at Hobby (from Oakland) at a little past 7 PM. My bag came out relatively quickly, the Avis bus was right there, and a short time later I was on the Gulf Freeway heading towards my ultimate destination of Westheimer and Highway 6. Further up in College Station, Highway 6 does indeed run both ways. I previously made mental plans to stop at a recommended place inside the Loop for Dinner and then make a leisurely drive up Westheimer from there. However, as I'm hard wired to want to get to my temporary Hotel Home first, a better option was to stop at Specs for some wine, get Cuban takeout at a place near the Holiday Inn, and then relax in the room. The Specs part went just fine, as a picked up a nice Galacian White and a Portuguese Rose for the long days ahead. However, the Cuban place was closed, and by the time I settled into the room, it was late, and all I wanted to do was to walk a short ways for takeout and relax. Logan's Roadhouse was the nearest place, but the menu wasn't all that interesting and I didn't want that much food. Most everything else was a little far on foot, except for this Micky D's. So......which wine do you think went the best with my snack wraps and fries? Trust me, I'll do much better with my dining options over the next few evenings. But that's how it sometimes kind of goes on long distance trips..... read more

This location has come a long way. The old look of the place and old crew were HORRIBLE. The new remodeled look is fresh, clean, and the staff are so friendly and helpful. Reminded me of the customer service you get at Chick fil a. They are doing a FANTASTIC JOB! read more

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i hope the manager gets wind of this. i work hard for my money and don't like to waste it. i am not sure if this is supposed to be a joke or what. this is why people cook at home. i keep trying to give this location a chance to change how they operate. luckily i am not a secret shopper, because this location needs to change how they do business, period. sad. i have decided to no longer go here. read more

McDonald's - This isn't what I ordered. This is not a mc griddle at ALL. - Fast Food Near Me - Houston, Texas

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Just came here to grab some coffee while my cousins son played in the gym area. I like the lady that took my order she has a lot of patience. grabbed some nuggets then kept going to the counter for different sauces haha. That signature sauce y'all! Everything was clean will be back. read more

McDonald's - Fast Food Near Me - Houston, Texas

The service was not up to par. I don't get treated like this at Burger King. I understand it's breakfast only but be polite about it, if I ask about something that maybe both lunch and breakfast, like be nice about it. read more

The worst place so slow and unprofessional. Have me pull up and wait at a number for 15 min just for a damn ice coffee. Corporate has really let go of it self. read more

If you are not going to use the outer/right side drive thru thing... Why did you add it and/or could you turn the power off - maybe a cone or something so someone doesn't waste time sitting there like a goofball. read more

Two stars for the hotcakes. I liked the old pressed meat nuggets better than the new white meat nuggets. I might get a lot of weird looks, but the fries are only average. Yogurt parfaits are not bad. McDonaldland cookies for a snack. Filet O'Fish is better than all the burgers. No tartar sauce. Grilled chicken is okay. Milkshakes are fair. Breakfast Burritos can be hit or miss. Give me a bacon egg cheese biscuit with no bacon or eggs. Chef salad is not bad, for a salad. read more

Very friendly cashier and a nice environment very clean. Food took awhile that was the only issue.

Let me just say that I don't quickly give 5 stars so 4 is super good. I have to say that most people don't expect much or don't pay attention to many fast food places, I went through the drive-through on Sunday and Maribel was so polite, and had a smile in her voice even before I reached the pay window. I was not having the best of days (sick) but I could not help but smile back. Showing your customer they are valued goes a long way from the big chains to the mom and pops. read more

Worst McDonald's ever, Employee as he saw me going in he turn around and went to hide in the back of the preparation area, 5 minutes later nobody went back to the register to take orders. Poor management and deplorable employees. read more

3 stars because I'm not a McDee's fan but was hungry and needed to get something quick. When I drove in the drive through was long so went inside. One person at the counter ordering no issues. Took my order pretty quick and turned it around quickly. Just ordered a fish sandwich. While sitting inside noticed a person came in with a cane and needed assistance. They did not hesitate to assist the woman. Also noticed a guy who had some problems with his order and they were fixed quickly with not issues. The facility was clean, the news was playing, (Astros game would have been better). Overall I was fine with the visit and the service and would recommend. read more

great rapture at window ....engaging ...polite next window ...professional quick friendly...then get order wrong read more

1am... Hot n' Spicy really good (hot temp wise) but fries were cold and soggy... ordered 6 cookies but only got 3 and came in a 4pc McNugget box.. also the order took forever!!! read more

I don't know if the staff can move any slower here! Incredible! One or two ppl working their tales off and the rest just barely moving!

I got old food lol the fries are literally grey. Somebody is gonna get sick or die from this place

Went tonight around 9pm. Very understaffed,only two young unprofessional guys were there. Lack of service and food was cold.

Arrived to this McDonalds at 11:47 after confirming on google they were open until 12. Upon arrival I was told they were closed by an automated message at the speaker so I pulled up to the window and asked if the hours were wrong. Guy wouldn't answer. Slightly heavier Hispanic man. I then pulled up to the actual door to see and sure enough it said "Drive thru 6am-12am" so I backed up to food pick up window and the manager wouldn't talk to me. He/She simply sent the "manager trainee" a young light skin African American lady as not to inconvenience themselves. The trainee said they started closing at 11:45 due to covid which makes absolutely no sense being that Texas is fully open, no masks were being worn inside and what does 15 minutes early do in a "pandemic". Very disappointed with the answers I received and I even had another lady.. a nurse in full uniform probably getting off work from a hard day walk to the window from her car behind me and she was very agitated as was I. She told the lady she was going to call McDonald's corporate and the lady said "call who you want". She probably didn't care because corporate McDonalds obviously isn't going to hold there employees accountable. The McDonalds is also off on Highway 6 which is rather busy at all times so the whole 15 minutes is kind of unintelligent as a business owner if it was there decision which is why I'm not buying it. Most likely just trying to get home early. read more

Come here for the iced coffee only, really. It wasn't as great as I've had at other locations but it was decent. The staff was friendly.

This McDonald's has improved so much after remodeling so far every time we've been here we've had great quick service. I only give it 4 stars because they have NO changing tables in the restrooms! read more

I arrived here today with my daughter and her teenage friend. Both 13. They ordered their very simple orders. Iced Lattes with fries. A girl named ONAYA brought them a hot coffee took almost 20m. My daughter very shy and politely said no ma'am I ordered a ice coffee. ONAYA looked at her asked her three times "you didn't order a hot coffee" and my daughter answered each time no ma'am. This employee rolled her eyes at my daughter walked away and threw the drink in a nearby sink. I grabbed the receipt said excuse me to this employee to point out she had gotten the drink wrong and the receipt even says iced so there wasn't a reason for this employee to get upset and preteens for HER mistake !!! She began to yell at me !!! Tell me to be quiet and kept placing her hand up and walking towards me. I told her to return our money !!!! Step said I'm not returning nothing and said that girl can give you y'alls money. Back. A very soft spoken manager on duty heard this all and just said shhhhh to her employee acting out!! I begin to ask why is she allowed to act this way to the manager about the employee and ONAYA yelled she has a headache and will SPIT in all our faces !!!! The manager did nothing !!! Nothing. I asked for the GM. Was told his name was Victor no number provided just he's in a meeting. I filed a police report on ONAYA who threatened to spit on us for her mistake !!!! Disgusting place will never return!!! read more

McDonald's - ONAYA is in the grey and manager who allowed her to keep working as she laughed at the entire ordeal is in the blue - Fast Food Near Me - Houston, Texas

Worst place ever employees are slow, rude including manager, dirty tables but mainly the restrooms they were extremely disgusting I would recommend to STAY AWAY FROM this location read more

if i could give it less stars i would. employees are nice but just CLUELESS! never give you napkins or silverware or ketchup or anything that goes with what you ordered! and on top of that when you do ask for ketchup they give you 2 little packets! not only that, but they also forget to give you THE FOOD YOU ORDERED. every. single. time. i've gone here they forget to give me one item i ordered. come on y'all can't be that hard. Update: still terrible. and still forget to put items you've ordered in your bag. read more