Always a great experience when I order and stop by. If I have any issues the managers are kind and quick to rectify. The restrooms are clean as well every time I have had to go. The food is always fresh and tasty as well as the cookies are warm, and coffee appetizing. read more

The food there is delicious and the workers attitude is good and it's so clean In there and there is not food everywhere and not trash laying around and it is not loud in there its very quiet and the food never was cold it was always hot and ready to eat there is no bugs or other creatures in there and the Ac workers its very cold in the play room which is greate the bathrooms are clean. This is the only McDonald's I would go to is the one on 11th street the McDonald's on Sam Houston is not okay the workers have really bad attitude for no reason and it is so NASTY in the inside ans the bathrooms are just NASTY and the food in cold and the fries are still frozen....... read more

HORRIBLE I got a Minecraft meal to get some delicious chicken nuggies AND to get a Minecraft toy! BUT!!!! I didn't get the fucking toy only some dumb ass basketball hoop AND THE FOOD WAS MID AS HELL!!!!! So.....McDonald....count your days...... read more

McDonald's - Burgers Near Me - Huntsville, Texas

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This place is always out of sodas. Im not sure why. They always mess up your orders too and you can tell its kids who put it together. The burgers or breakfast patties always are not centered on your bun but off fo the side. If I ask for no onions, I feel like that's pretty simple. But not here. They'll throw it on there anyways every time. The food is usually not fresh, which is odd considering how long you'll wait you'd think they're making it fresh but if youre going to give me old super crunchy flavorless fries, okay fine, but do it quickly. Otherwise I'd think its going to be fresh. The mood when you go here seems.....chaotic and uninvolved. Everyone's clueless and nobody is paying attention to what you order and I say again they are always out of soda. read more

On Saturday, July 24 at 11:30pm. I ordered 2 happy meals. They did not have toys. When I asked about the toys I was told they were out of toys. They would have toys tomorrow which is Sunday. The lady was not rude but she had that "tough luck, I don't care and what you gona do about it" attitude. I do believe the employees are keeping the toys. read more

Came in here and these people were playing freakin dice on the ground bru. No one at the registers either. Trash place but I have strawberry shake. Doesn't let me give no stars read more

They need to stop hiring people who dont do their job efficiently. It was so slow inside and mostly everyone infront of me's order was wrong. Do better, even my order was missing some things, and it was a happy meal!! read more

Worst McDonalds I have ever been to and that is saying something since I am pretty lenient when it comes to fast food service. If you're coming to this location prepare to wait for 10 minutes before they take your order in the drive thru. read more

RUDE EMPLOYEES!!! I placed my order in drive thru. When I made it to the first window the employee took my payment and then left the window. When I made it to the second window was open and the employees would not stop long enough for ke to tell them that they messed up on the order. By the time I did get an employee to come to the window, she refused to even look at me. She literally turned her head away from me while I was talking to her. When I mentioned that to her she responded by saying that she didn't have to look at me to hear me. I don't care if you hate white people, but if you work in the food service industry then at least fake the respect for a paying customer. On top of it all they still screwed up the drink order. I will not be back and as long as they employee RACIST kids then I recommend that you don't go either. read more

If you need to go to a McDonalds, find another one. The staff at this location are extremely rude, and treat you with disrespect, and are careless. Bathrooms were unkept, but main draining area was clean. Napkin dispenser had wet napkins in the inside of them. When they got our order wrong, and we showed the receipt they were unhelpful. read more

Stopped by here for a quick snack on the way to Dallas. Whataburger down the road was packed. We went inside for a bathroom break & to order. Line was almost to the door & for as any employees we saw working there, the line took a while. Food was consistent, bathrooms were decent. It's nice they have the option of either a hand dryer or paper towels. read more

McDonald's - people sitting at tables in a restaurant - Burgers Near Me - Huntsville, Texas

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Slowest mcdonalds ever. 30 minutes to get a coffe stuck in the drive through. I got my money back instead. This place sucks.

I can't make this up. Ordered a McFlurry, costed nearly $4. Waited about 15mins and she hands me this and says "We don't have any more McFlurry cups." read more

McDonald's - a hand holding a cup of ice cream - Burgers Near Me - Huntsville, Texas

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The cashier could not quit playing on her phone and I had to repeat my order three times at the window. Awful service.

Wish there was a ZERO rating! For many many years now, this specific location at hwy30 and I45 is the WORST service. Who ever owns this location should fire all the managers, The kids that work here are not trained nor managed properly. Is like a zoo sometimes!!! Employees are more concerned with horseplay with one another, Tonight no one answered the microphone, as they were too busy horse playing inside. and talking to friends at the counter. They need a BABYSITTER at this location, Finally got Big. Mac. First bite I could tell tasted funny. So I just threw it away. Has to be one of the most consistently WORST run location anywhere, Can the owner of this location simply LOOK at the video inside of what these unsupervised children, called employees are doing in there, read more

It took soooo long. Especially for a mobile order. And they still messed it up. Food was cold and the staff really didn't want anything to do with the customers read more

Terrible customer service. Counter girl literally didn't say a single word. She handed me a bag, held out a drink that I could barely reach then she closed the window and turned her back to us. I was going to ask for napkins but she was too busy talking to her friends. read more

If I could give zero stars I would. I don't know who's in charge of hiring at both the 11th st location and the Sam Houston ave location but good god you'd think after 1-2 years of long backed up lines,wrong messed up orders, rude employees, and horrible service they would know by now the kind of people not to hire. Everytime I pass McDonald's I want it so bad until I see the lines at both locations because the employees can't get their crap together. read more

They weren't taking care of their customers properly and made their customers leave because they weren't even at the counter. Very disappointed in them this go around read more

Stopped here on my way out of town. I admit i came in only for a drink for the trip and use the bathroom. However when i came in I was surprised to be greeted by ALL the staff. They continued to cheerfully greet every single customer coming which made people smile. They were also attentive and helpful, offering to bring people condiments if they ate in answer any questions. Good for them to having such a great attitude at work and putting a smile on everyone's faces. read more

This mcdonalds must employ some of the most incompetent fucks on the planet... 3 meals completely wrong... And my sons kids meal... I asked for "ketchup only"... I'm seriously asking your workers to do LESS work and they are incapable of that... That is a special kind of stupid... There has been something wrong with our meals each and every time we go there... Obviously your workers can't read because it says exactly what they are supposed to do on the screen... Not quite sure how a hamburgers can be messed up but your employees specialize in it!!! read more

The slowest McDonald's I've ever been to. Waiting in line to pay and get the food is like waiting for a new line to open up in Walmart.

The lady at the window where you get your food is the sweetest person I have met in a long time. She's always smiling and tells me to have a great day! She's wonderful and I told them she's a keeper. I read reports from others but I totally disagree with all. I've always had good service at that McDonald's location. Some ppl need patience. sometimes lots of cars and you expect it to be a bit slow but thsts normal. read more

Not what I expected. Friendly cashier but loud rude speaking manager shouting demands. Flys were all around my head had to swat a few times, they were hanging around the drink station. Slow front counter service. Handed out an order that was just placed while the person in front of me and myself were still waiting. Restrooms were OK needed cleaned. Only McDonald's off I45 in Huntsville that was easy to get to. We visited during breakfast. read more

The food was ok. It was about 7:15 in the morning and the restaurant was filthy. We had to find the least dirty table. A person was mopping, but mostly just moving the dirt and trash around. There is NO excuse for a dirty restaurant. It only takes a minute to wipe off tables. And mopping during peak breakfast time? That's asking for someone to fall. Just pitiful. read more

If I could give negative stars I would. Went through the drive through and my card information was stolen from here. DO NOT GET FOOD FROM HERE. read more

One of the worst I have been to. Bathrooms are dirty, can't get an order right and the soda machines seem less Jr they are off. The OJ was watered down. Go somewhere else read more

I treat myself to a set of Big Macs twice a year, and look forward to that. I live 7 minutes away from the restaurant and when I got home the sandwiches were colder than my Diet Coke! I worked at a McDonalds growing up and was awarded one of the best in the nation for serving hot food to our customers. This is absolutely ridiculous as the cheese was still rigid, not melted. Seems to me the owners need to be a bit more aggressive involvedmarfIt-tyxpym-9mifre as this is not the first time.... read more

Slowest service. Fries taste like reheated or cooked in old grease. Waited 45 minutes. For a smoothie.

I ordered a happy meal for my 3 year old, and a 1$ burger and small fry for myself today and stopped by my mother in laws to eat when i opened the "bags" in my daughters bag was her apple slices and fry and in the burger wrapping was a half eaten mushroom old stinky burger. I gagged when i opened it. Ive neved had this happen in my whole life! So i gave my daughter mine. Already far off from that mcdonalds i said i would call when i got home but i passed another mcdonalds and they gave me a whole new FRESH un chewed happy meal. I can tell you this much as a promise i will never eat at this mcdonalds again cause how the heck does a half eaten burger find its way in a kids happy meal.... read more

McDonald's - What my 3 year old received in her happy meal as her burger. A half eaten mushroom stinky old burger. - Burgers Near Me - Huntsville, Texas

They asked us about fifteen times what we ordered, didn't even get our order right, and took 30 minutes to get our food in the drive through. Insane. Don't bother stopping here if you're in a hurry. There's nothing fast about this food. read more

I'd give no stars of possible. If you want your breakfast served up with a seething attitude, an eye roll, and more attitude stop on by. Stopped in to get one order of breakfast and a coffee, simple as it gets. The order was taken by Nicole a worker with a five star terrible attitude. Awesome way to start off your morning right? The staff overall is slow, rude, and extremely unprofessional in a customer service position. Thank god theres another McDonald's in town is all I have to say. read more

Found a whole roach in my 32 oz coca cola , only reason i found it is because they didn't give me a straw and had to take the lid off , wonder how many ive drank read more

The service here is absolutely awful. The wait time is ridiculous even at times you'd think they would have their stuff in order. This location seriously needs new management or team member or both. Never have I been to a McDonald's where they CLEARLY don't care about service. If I could put zero stars I would. read more

Horrible!!! Stopped for a drink and meal.. an easy one at that!! They are so unprofessional, first of all the guy in window has his hat turned to the back!! The lady in front looking like she's sick and can't talk..they ask us to pull up and wait..when they come they still get my order wrong! Bring me a smoothie in a disgusting cup and forget the rest of my order! My husband had to get out and get it fixed!! Never ever will I stop here!! Management in the back not even managing their crew!! Just SORRY! If it's the last place on earth to eat, I would starve!!! read more

It's just like most other McDonald's but I will say that the service was quite friendly when I dropped in for a $2 breakfast at 7:30 AM. I'll probably hit it up again at some point when I'm in town since you can't really find a better deal for breakfast. read more

Me and my wife went in here the other day and the girls behind the counter were making fun of her. Plus our fries were cold, our food was made wrong and when it was made again it was still wrong. This place is a joke read more

I think McDonalds can be good. I've stopped at this one before and it was good. Today it was not. They were unable to dispense Coke and the burritos were stone cold. On top of all that the employee handing out the food was so disinterested and uncaring it was ridiculous. read more

This place is great and all but during the night I have to give it to start because of the bad service just today I want to get some ice cream and one large fry but no one was up on the speaker so we decided to go check is going on apparently they were all having a party. read more

Wow. So we just waited in their line for a coffee for 20 minutes only to be told the machine is broken when we finally got to the window. To make matters worse, the woman at the window when we got up there offered no "can we get you something else" and seemed relieved that she didn't have to serve us at all. Horrible place... keep driving. read more